Recent Posts

Holy Smoke!

10/25/2017 (Permalink)

Fire Damage Holy Smoke! No matter what Holiday you are celebrating, SERVPRO of Tupelo is always here to help! 662-690-6502

The holidays are approaching and many families are finalizing plans for elaborate meals, get-together with friends, and decorating with festive lights. Amidst all this planning, SERVPRO of Tupelo reminds homeowners that they may be overlooking the most important plan they can make—a fire safety plan.

Each year, statistics show the incidence of home cooking and candle fires peaks during the holiday season. This tends to focus homeowners on fire prevention precautions—and that’s a good thing, But to truly protect your family from the dangers of a home fire, at the holidays and throughout the year, you need to start with a fire safety plan. Developing a fire safety plan and practicing it regularly with your family is the most important step you can take to help prevent a house fire from turning into a devastating tragedy.

SERVPRO is a national leader and provider of fire and water cleanup and restoration services, and their disaster response professionals know from experience how devastating a home fire can be. They also know that when fire causes a loss of life, there is no “remediation” possible. This is why SERVPRO has teamed up with the American Red Cross by supporting the ARC Disaster Responder2 program, and in particular the Home Fire Preparedness Campaign3. As a Disaster Responder, SERVPRO pledges dollars and support in advance to help the ARC develop and distribute educational materials and respond immediately when they are needed.

We at SERVPRO encourage all Tupelo area homeowners to follow these fire safety guidelines, developed by the ARC through their Home Fire Preparedness Campaign, to help minimize injury or loss of life due to a residential fire.

  1. Install the right number of smoke alarms4. Test them once a month and replace the batteries at least once a year.
  2. Teach children what smoke alarms sound like and what to do when they hear one.
  3. Ensure that all household members know two ways to escape from every room of your home and know the family meeting spot outside of your home.
  4. Establish a family emergency communications plan and ensure all household members know who to contact if they cannot find one another.
  5. Practice escaping from your home at least twice a year. Press the smoke alarm test button or yell “Fire” to alert everyone they must get out.
  6. Make sure everyone knows how to call 9-1-1.
  7. Teach household members to STOP, DROP and ROLL if their clothes should catch on fire.

Fire prevention and fire safety planning are two very different things. Fire prevention planning helps control or eliminate the causes of a fire. Fire safety planning helps prevent injury and loss of life when a fire does break out. To protect your family and your property, you need both.

For more information please contact us at 662-690-6502.

Work Place Water Damages

10/24/2017 (Permalink)

Water Damage Work Place Water Damages Specialty drying equipment that can be used on large commercial water damages.

When business owners visualize water damage, they often picture a massive storm wiping out power lines, flooding offices, and shutting down businesses for days at a time. It is true that commercial water damage is often the result of floods and water that stems from weather events and storms. 
 
However, many entrepreneurs and business space renters forget that storms and severe weather aren't the only causes of floods and water damage. Here are some of the typical causes of water damage to commercial buildings. 
 
1. Malfunctioning Sprinkler Systems 
Some older office and retail buildings still have outdated sprinkler systems that work in conjunction with fire protection systems. While such sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty or in need of replacement. This could easily damage inventory and business assets.

2. Damaged Appliances and Equipment 
This cause of commercial flood damage is more common in restaurants and catering facilities, as well as any business that has appliances and equipment that make use of water. If the appliance fails and sends water across your building, especially during late hours when no one is around, you may come back to work and face a water emergency. 
 
3. Broken Pipes and Plumbing 
Just like in a residence, if the plumbing system in your workplace fails water damage could be the result. 
 
4. Backed up Sewer Lines 
This is another cause of commercial water damage that often catches business owners by surprise. Should the sewer line to your building back up or become damaged, realize the potential dangers of contaminated Black Water which can cause health effects and ruin products and office furnishings. 
 
If your business has suffered commercial water damage, SERVPRO of Tupelo is always here to help!  Call us 24 hours a day, 7 days a week at 662-690-6502.

Is Mold Hiding From You?

10/24/2017 (Permalink)

Mold Remediation Is Mold Hiding From You? Got Mold? Call the professionals at SERVPRO of Tupelo today at 662-690-6502.

Mold primarily thrives in damp, humid areas, such as basements, showers or areas around heating and cooling appliances.  However, there are many places where mold may be silently hiding.  It's these unseen areas that can lead to significant damage from mold making it important to check them regularly for signs of moisture or condensation. In no particular order, here are the top places where mold can grow in your home:

Crawl Spaces

Most homeowners never look into their crawlspace, but they might want to. Crawlspaces can easily collect moisture from water rising from the ground or seeping through the foundation. The presence of a vapor barrier will help keep the ground moisture from intruding into the crawlspace. Adequate ventilation also allows any moisture that may collect to flow out. Failure to keep the moisture out and have effective air-flow in your crawlspace can result in mold growth on the exposed framing of your home. The mold can eventually lead to excessive damage to all wood surfaces and slowly make its way into the home

Basements

Basements are similar to crawlspaces.  However, since they are open and exposed to the rest of the house, mold can quickly spread throughout your home via the air ducts and open doors. If your basement smells musty, you may have mold growth already happening or the high possibility of it occurring. Since many basements are furnished and carpeted, there are more areas to trap moisture, making them even more susceptible to mold growth when compared to a crawlspace.

Bathrooms

A good ventilation fan is important in a bathroom, not only for the odor issues, but for moisture as well. This is especially true with bathrooms where there are showers in them. While everybody loves a hot shower, the steam created from the hot water also generates a large amount of moisture that can easily lead to mold growth. Another area where mold may grow is behind toilets and under sinks with cabinets. Moisture can condensate on the toilet tank or base causing mold to form on the wall or where it is affixed to the floor.  Even a small amount of water that escapes from the plumbing underneath the bathroom sink can be enough to initiate mold growth.

Under the Refrigerator

Some refrigerators have drip pans where water can collect. If dust or debris get into the drip pan, mold can start to grow. Water can also leak from the water line to the ice maker, or drip from the cooling coils. Sweeping or vacuuming any vents or drip pans, as well as checking any lines or connections should be performed on a regular basis.

Around the Washing Machine

The washing machine and the dryer are both susceptible to mold growth. If the dryer vent hose does not properly vent out the steam from the drying clothes, it can accumulate in the hose or around the back of the dryer causing mold to grow. Washing machines can also leak and drip down under the machine where dust can gather creating the perfect home for mold growth. Just like the refrigerator, it's important to keep the areas clean and check underneath them often.

Post Flood Essentials

10/24/2017 (Permalink)

Storm Damage Post Flood Essentials No flood is too big or too small for SERVPRO of Tupelo. Call us today at 662-690-6502.

Nobody expected that the creek could rise that far, it never had before. Now, the house is a muddy mess of debris, water and extensive damage. For some people, moving would be the first thought that came to mind. However, others want to stay in their homes, repair the water damage and live on in the house that they love.

Flood damage is more than just the standing water left after the creek recedes. It's ruined carpets and furniture, wet plaster and more. Water in the home or business is just the start of the problems. Without proper clean-up and sanitization, further problems develop, mold can grow, floor damage can be permanent, and drywall can be ruined. It is imperative to immediately start the mitigation and restoration process to help limit the damage and mounting costs. A call to a professional water mitigation company should be the first step taken by a home owner after flooding occurs. SERVPRO of Tupelo is here to help you 24/7/365 with any water damage and restoration issues.

Water cleanup begins with bringing in equipment to extract the water in the home. Pumps and specialized vacuums are used to suck up the water. Restoration is a process. Once the puddles have been cleared, the next step will begin. The water damage will be in the walls, floors and furnishings. Drying is imperative to help stop the damage and to prevent mold from growing.

Air movers, dehumidifiers and other specialized equipment will be brought in to help dry out the water in walls, and moisture from furnishings and floors. Thoroughly drying water in the home will save thousands of dollars worth of damage later.

Restoration from the devastation of flood damage is not an easy experience. A professional service should be called to handle and help facilitate the process so that it is done correctly. For instance, not many individuals would know that after the water in their business or home is dried, more steps are still necessary to properly complete the job. Sanitizing the surfaces, furnishings and anything else the water touched is essential to prevent any potential of mold growth.

Standing water can leave a foul odor. Professionals can remove the lingering odors left even after the water cleanup. Mitigation professionals are equipped with specialized fogging equipment and industrial air scrubbers to help remove the last traces of the water damage.

After the restoration process of water cleanup, drying, sanitizing and odor elimination, there is still one last step in the water damage mitigation process repairs. Water can damage walls, carpeting and flooring. Drywall may need to be replaced. Electrical outlets and wiring should be checked for damage. Water may have warped sub-flooring, damaged floor joists and wrecked major appliances. Time is money, so flood damage needs to be taken care of as quickly as possible. Quick, yet thorough mitigation, will get a business back up and running, or a family back if their home, after flood damage has occurred.

Storms, floods, and even appliance malfunctions (like a dishwasher overflow) can cause homes and businesses the headaches of having to deal with the water cleanup process. Nobody wants to go through it, but when it happens a person shouldn't go through it alone. Professionals who know how to deal with the devastation left behind are the best option for a quick, safe restoration. Since professional water damage restoration companies have the equipment and training to handle cleaning, drying and even rebuilding homes and businesses, they should be the first choice for mitigation.

Preventing Water Damages in Your Kitchen

10/24/2017 (Permalink)

Water Damage Preventing Water Damages in Your Kitchen The professionals at SERVPRO of Tupelo are always here to help! Call us today at 662-690-6502.

Water damage in the kitchen is something that homeowners often forget to consider as they tend to associate water damage with bathrooms and laundry rooms. Unfortunately, water damage in your kitchen is typically hard to recognize due to the various smells already in that area. From the kitchen sink to the dishwasher and from the refrigerator to the freezer, there are many potential water leaking hazards inside of the kitchen. Since detecting moisture in the kitchen is difficult, but it is important to understand the most effective ways to prevent water damage in the kitchen.

Water damage can arise at any moment in your home. In the kitchen, water damage is most often found due to the following:

  1. Dishwashers
  2. Refrigerators
  3. Countertops and Sinks

Dishwashers will sometimes malfunction, causing blockage of the main filter and thus causing a leak and eventual water damage. To prevent this, make sure that you are regularly checking the base of the dishwasher and looking for any collection of excess water. Also, look out for any leaks in the dishwasher which might be caused by an improperly sealed hose. Refrigerators often cause water damage because they are rarely moved. To prevent a potential water problem, be sure to occasionally check behind your refrigerator for any water. Finally, countertops and sinks are obviously exposed to water each and every day. To prevent water damage in these areas, check under your sink for any pooling water and make sure that the grout on your countertops is intact, as this is a sign of water damage.

Kitchen repairs for water damage can be costly and annoying. Not only will you have to pay to fix the problem, but it will disrupt your day-to-day routine since the kitchen is the focal point of most homes. In addition, mold growth is a threat when kitchen water damage goes undetected. As such, be sure to keep the above tips in mind to prevent water damage in your kitchen.

After the Flood...Then What?

8/7/2017 (Permalink)

Storm Damage After the Flood...Then What? No Storm damage is too big or too small for the professionals at SERVPRO of Tupelo. Here to Help!

Nobody expected that the creek could rise that far. It never had before. Now, the house is a muddy mess of debris, water and extensive damage. For some people, moving would be the first thought that came to mind. However, others want to stay in their homes, repair the water damage, and live on in the house they love.


Flood damage is more than just the standing water left after the creek recedes. It's ruined carpets and furniture, wet plaster and more. Water in the home or business is just the start of the problems. Without proper clean-up and sanitizing, mold can grow, floor damage can be permanent and drywall can be ruined. It is imperative to immediately start the restoration process to help limit the damage and mounting costs. A call to a professional water mitigation company should be the first step taken by a home owner after flooding occurs.

Water cleanup begins with bringing in equipment to extract the water in the home. Pumps and specialized vacuums are used to suck up the water. Restoration is a process. Once the puddles have been cleared, the next step will begin. The water damage will be in the walls, floors and furnishings. Drying is imperative to help stop the damage and to prevent mold from growing.

Fans, dehumidifiers and other equipment will be brought in to help dry out the water in walls and moisture from furnishings and floors. Thoroughly drying water in the home will save thousands of dollars worth of damage later.

Restoration from the devastation of flood damage is not an easy process. A professional service should be called to handle the process so that it is done correctly. For instance, not many individuals would know that after the water in their business is removed or the water in their home is dried, more steps are still necessary. Sanitizing the surfaces, furnishings and anything else the water touched should be done.

Water in the business or home could have left a foul odor. Professionals can remove the lingering odors left even after the water cleanup. Mitigation professionals know how to use fogging equipment and industrial air scrubbers to help remove the last traces of the water damage.

After the restoration process of water cleanup, drying, sanitizing and odor elimination, there is still one last step in the water damage mitigation process - repairs. Water in a business can damage walls, carpeting and flooring. Drywall may need to be replaced. Electrical outlets and wiring should be checked for damage. Water in a business may have warped sub-flooring, damaged floor joists and wrecked major appliances. Time is money, so flood damage needs to be taken care of as quickly as possible. Quick yet thorough mitigation will get a business back up and running after flood damage has occurred.

Storms, floods and even appliance malfunctions like a dishwasher overflow can cause homes and businesses the headaches of having to deal with the water cleanup process. Nobody wants to go through it, but when it happens a person shouldn't go through it alone. Professionals who know how to deal with the devastation left behind are the best option for a quick, safe restoration. Since professional water damage restoration companies have the equipment and training to handle cleaning, drying and even rebuilding homes and businesses, they should be the first choice for mitigation.

Sure, the damage is devastating and overwhelming. Of course, nobody wants to go through flooding and the after-effects. The reality is that these occurrences can and do happen every day. The good news is that there are people specifically trained to restore homes and businesses to their pre-flood conditions. Call SERVPRO of Tupelo today at 662-690-6502.

SERVPRO Storm Response - Ready for Whatever Happens

6/22/2017 (Permalink)

Storm Damage SERVPRO Storm Response - Ready for Whatever Happens SERVPRO of Tupelo is "Here to Help", especially after the storm. Call us today at 662-690-6502.

Every year, all over the country, catastrophic natural disasters wreak havoc on communities large and small.

Whether its turbulent blizzards, or torrid flooding, the effects of these colossal events can be felt across the nation.

In the midst of the chaos and stress caused by these happenings, it is easy for business and home owners to feel overwhelmed and lost.

SERVPRO strives to put our customers at ease, guiding them and supporting them through the STORM emergency process while providing education and knowledge on how to best navigate the situation. 

From the initial damage assessment, to communicating with your insurance adjuster, to final billing and processing, SERVPRO supports our clients by providing superior customer service.

SERVPRO happily responds to local and outside STORM events. Nationwide, SERVPRO franchises mobilize and act fast, traveling cross country to assist in disaster clean up in communities across the US and Canada.

SERVPRO works in conjunction with all insurance companies, and is part of the Preferred Service Provider program for many nationally recognized insurance organizations.

For our self-pay customers, SERVPRO offers reasonable, competitive pricing and payment options. We understand that STORM cleanup is an unexpected expense, and strive to make reasonably priced restoration accessible to all our customers.

So in the event that your home or business is involved in a STORM, you can rely on SERVPRO to turn a stressful situation into a manageable, professional experience.

Call SERVPRO of Tupelo today, no matter how big or small your water or fire damage may be. 662-690-6502. We are available 24 hours a day, 7 days a week. 

Can Carpet Be Saved After a Flood?

6/14/2017 (Permalink)

Storm Damage Can Carpet Be Saved After a Flood? No water damage is too big or too small for the professionals at SERVPRO of Tupelo. Call us today at 662-690-6502

After a flood, many homeowners and property managers wonder if their carpet and pad can be saved.  The answer is, it depends.  Factors such as the age and quality of the carpet and pad, as well as the type of installation used, have to be taken into consideration. However, the type of floodwater that caused the damage is most important when determining whether or not carpet and padding can be salvaged.

There are 3 floodwater categories that determine whether the carpet and padding can be restored to their pre-disaster condition:

  • Category 1 (clean water): non-contaminated water that may come from a broken pipe, sink, etc. After the water has been extracted, carpets and pads can be dried and restored in place.
  • Category 2 (gray water): dirty water that has been released by sump pumps, washing machines, dishwashers, etc. The carpet can usually be restored if it has been wet for less than 48 hours. The pad is replaced in most cases.
  • Category 3 (black water): water containing dangerous contaminants that may originate from sewage and toilet backflows as well as from floods caused by natural disasters. To protect your family’s health, carpets and pads should be removed, discarded and replaced.

Since every water damage situation is different, you cannot know for sure if or when your carpet and pad can be salvaged until you have a professional restoration company inspect the situation.

The faster you report the disaster, the lower the costs will be. If you’re dealing with a flooding problem, contact  SERVPRO of Tupelo today to speak to a Mitigation Specialist at 662-690-6502.

Common Moisture Problems That Can Lead to Mold Problems

6/14/2017 (Permalink)

Mold Remediation Common Moisture Problems That Can Lead to Mold Problems Got Mold? We can help! Call SERVPRO of Tupelo at 662-690-6502

Why does mold grow?

 Any discussion about mold cleanup should start with understanding why mold begins to grow in the first place. Customers with a mold damage problem are always surprised to learn that toxic mold spores are present not just in their home, but every home, and in fact almost every environment. It’s a naturally occurring element and in low levels is completely safe to humans and pets and your home in general. So when does it become a problem? When too much moisture is introduced in the organic surfaces mold feeds on to grow. Things like drywall, insulation, wood, cabinets, etc. become mold’s food source when mixed with water and the right temperature. While there are many strains of toxic mold, most thrive in temperatures ranging from 60-80 degrees Fahrenheit. If you’ll notice, the average temperature in home’s ideal to our own comfort sits squarely within that range. So when it comes to mold growth, 2 things are always present: the right temperature and food. It’s when you introduce that 3rd element, water, that problems can quickly grow out of hand!

Most common moisture problems that lead to mold

 If your home suffered a massive water damage event, you’re obviously going to know about it and hopefully you’re going to hire a competent water damage restoration company to fix it (hint hint, that’s us!). So the likelihood of that event unleashing a chain reaction that leads to a big mold problem is small assuming you have the moisture removed quickly. The real big mold jobs we see are from much smaller, long-term moisture problems that just never went diagnosed. Below are some of the most common persistent water damage problems we see that can result in a massive amount of black mold damage.

 Leaks under sinks

Whether it’s from a supply line with a loose connection or a drain pipe that has a small hole, slow leaks under seats (or any other sink for that matter) can go unnoticed for some time because your cabinets can hide the problem. It’s always a good idea to check under your sink cabinets to look for any signs of moisture or musty odors. If you detect a problem, it may be a good idea to have a professional come out and inspect things further. In some cases the problem is isolated and will be something you can handle on your own. But in some cases, the visible signs are only the tip of the iceberg. You’d be shocked what we have seen on and in walls and under flooring after pulling out cabinets!

 Small roof leaks

In some instances, the symptoms of a significant roof leak are discovered pretty quickly. Usually you see discoloration in the top floor’s ceiling or worse, it collapses entirely. But in other cases when you have a very small leak, the problem can go undetected for quite some time and never result in water damage you can see from inside the home. It’s usually discovered when someone goes up into the attic for some unrelated reason and sees the problem: mold growth everywhere. On the roof decking, insulation, support beams, you name it. At that point, you’ve got an expensive problem on your hands and your insurance company likely isn’t going to pay for the damages.

The best way to prevent this particular mold problem from occurring is to perform both an exterior as well as interior inspection at least once a year. For the exterior, actually walk the roof of your home (if it’s safe) to look for damaged or missing shingles. Replacing them is easy! For the inside, climb up to your attic and inspect the roof decking for signs of water intrusion.

 Pipe leaks inside walls

A lot of times we are called to a home to do a mold inspection because a homeowner noticed a small patch of mold growing on the floor next to a wall. When we dig further, we usually discover there is a plumbing pipe housed in that wall that is slowly leaking and depositing water on the floor inside the wall cavity. Once we start to remove the drywall, often times we discover the problem is much larger than just the small visible spot on the floor. Usually the mold has traveled throughout the wall cavity and inside the subfloor. The damage can be extensive and the costs high.

You obviously can’t go tearing out sections of your walls often to figure out if you have a problem, so what can you do? The main thing you should be doing is watching your water bill. If you notice a spike and can’t determine a cause for that spike, you may have an undetected leak. At that point, you may want to hire a leak detection company to come out and perform an inspection to determine if you have a bigger problem you need to deal with. They’re better equipped at finding the problem, at which point we would come in and remove the excess moisture and black mold as well as repair any surfaces or structures that were torn out during the process!

Mold In Your Home? Call SERVPRO of Tupelo at 662-690-6502.

What is Water Restoration?

6/14/2017 (Permalink)

Water Damage What is Water Restoration? Don't let water damages be your problem. We at SERVPRO of Tupelo are here to help! 662-690-6502

The following is provided by the IICRC. 

Companies that perform water damage restoration have to be skilled in a number of areas to stay current in their field. Technicians in the industry have to combat a number of threats, some visible and some invisible, before their job is done. Structural weakening, chemical runoff, electrical hazards, dangerous wildlife, and deadly microbes are all common risks technicians have to contend with. Without the proper education and equipment, a technician risks grave injury and may leave health risks behind for a family to encounter. Fortunately, technicians in the industry have access to the educational resources offered by the Institute of Inspection, Cleaning and Restoration Certification, or IICRC.

After getting certified in water damage restoration and a number of related fields, a professional in the field will be able to identify and neutralize any problems they are likely to face at a job site. In most cases, a technician is called to a home following a flood or plumbing disaster. In either case, the initial threat a technician has to encounter is hazardous standing liquid. Floods and sewage backups are normally host to dangerous chemicals, like oil runoff, bacteria and viruses. Before any repairs can be done on the home, a technician will need to be outfitted with the proper safety wear and begin investigating where the liquid is pooling. Moisture meters can detect the level of moisture in and behind drywall, carpet, and other areas. Using minimally-invasive tools, a technician can quickly find pockets of heavy moisture in areas not readily accessible.

This is important because only thorough drying will ensure that further destruction does not occur. Most companies use a combination of industrial  air movers and dehumidifiers to extract moisture from both materials and the air. This process can take some time, but diagnostic tools like moisture meters help technicians monitor the drying process. Once all of the materials inside the home have reached safe levels, mold and other microbial growth can be halted.

The most severe threats a water damage restoration company has to deal with are molds and other pathogens. These  contaminants can remain a major hazard for years after they have taken root, and can cause insidious health problems while remaining hidden in vents or behind walls. Trained technicians are capable of neutralizing molds and other pathogens by utilizing special  cleaning products and quickly removing compromised materials. Being able to identify mold growth is an important skill for a professional, and stemming the growth of a colony can be the difference between saving a home and having to condemn it. Certified firms are capable of quickly working through a property and disposing of anything that is beyond repair. Anything that is salvageable but soaked is separated, cleaned properly, and promptly dried. If the building’s structural integrity has been affected, these technicians can identify it and alert the homeowner and the insurance representative to its presence.

Without professional help, a homeowner will never know for sure that their home is safe to live in again. This is why the help of a certified technician is so valuable. They don’t just repair homes, they restore normalcy.

Though IICRC does not in fact operate its own school, it does recommend the best water damage restoration technician training courses per industry standards

Time is of the essence after a major water disaster. Though Journeyman-certified technicians may be the right choice for water damage that does not threaten structural integrity, it is vital to bring an IICRC certified Master professional to the scene of a major disaster as soon as possible. Certified professionals use the skills they’ve learned in the accreditation courses to examine the structure, textiles, and the belongings, and will likely be able to control the damage, so no further damage will occur.

Furthermore, knowing the fastest and best means of drying the structure and textiles is imperative. Familiarity with the most effective processes and safest compounds to stop the spread of molds and microbes is also needed to protect people and animals in the environment. Graduates of the relevant IICRC-approved classes excel in these areas.

The importance of providing customer satisfaction cannot be over-emphasized. Each  certified technician  must pass a stringent series of exams prior to acceptance, and continual training is required. Complaints are taken seriously and must be handled promptly to ensure continued accreditation as a certified firm.

Water damage restoration technician training is a surefire way to  insure the latest and greatest procedures are used to protect a customer’s property. There are various courses of study and ways to learn the information, so IICRC works with both the consumer and the professional to guarantee the best experience.