Recent Posts

What To Do When Your Home or Office Floods

4/25/2018 (Permalink)

Storm Damage What To Do When Your Home or Office Floods Call the professionals of SERVPRO of Tupelo today at 662-690-6502. We are always here to help!

A flooded home is a devastating event for any homeowner. It has the ability to ruin many of your possessions in addition to your property itself. Due to the fact that water damage can quickly become permanent if not addressed as soon as possible, if you do suffer flood damage to your home, it’s important that you call the professionals at SERVPRO of Tupelo  to help restore the home. However, there are some things that you can do before they arrive. Here are some things you can do immediately after a flood to start the restoration process.  

Call Your Insurance Agent

Regardless of how bad a flood has hit your home, it’s likely done some significant damage to some of your possessions and to the structure of your home. Soon after you recognize the damage, you should call your insurance agent. Most water damage in the home is covered by homeowner’s insurance policies but you’ll want to contact them to make sure as there could be exclusions.

Check Before Entering Home

Before you re-enter your home after flood damage, check for any structural damage that may have occurred. Severe flooding or water damage has the ability to compromise the integrity of the structure. If you enter the home without closely inspecting what you’re walking into, the building could potentially collapse, trapping you inside. Once you’ve entered the home, you should be very careful about where you’re walking, especially if you’re moving from carpeting onto a hard surface.  

Document Evidence

Once you have entered the home, document the evidence of that damage that has been done by taking photos of it. If there are any questions, particularly by your insurance company about the validity of your claim, you’ll have evidence to show them. While you document the damage, save any items that you can. Some items, such as porous materials, may have been damaged beyond repair. When the SERVPRO crew arrives to restore the home, they’ll save as many items as possible. But if there are items that have not been damaged, you can take them out to avoid any further potential damage.  

Take Inventory

While you’re examining the damage that has occurred in your home, make a list of the damage or lost items in the home. Make sure to include the date they were purchased and their value with any receipts you may have. Store that list with any inventory of your possessions that you may have taken before the flood. If any of your possessions must be disposed of, which some may, make sure you have photographs of the items.  

Turn Off Power

After the flood damage occurs, turn off all power, especially to the affected rooms. Also refrain from using any electrical appliances as you could electrocute yourself if you’re standing in water. Keep the power to the home off until an electrician can come and thoroughly inspect the system to ensure it’s safe to turn back on again.  

Prevent Mold

Mold thrives in environments where moisture is present which makes flooded parts of a house ideal for mold growth. The existence of mold in a home can be hazardous so it’s important to prevent the mold from growing if at all possible. Removing any wet contents from the home as soon as possible will help to prevent such mold growth around the home.  

Proper Protection

Regardless of how well you think you can clean up after a flood, you should call the professionals at SERVPRO of Tupelo to ensure that as much of your property is salvaged as possible. But if you do decide to start the cleanup process before they arrive, it’s important that you are properly attired. Wear long sleeves, pants, gloves, and boots when dealing with flood water to ensure your safety. 

If you suffer flood damage in your home, you should contact the professionals at SERVPRO of Tupelo to clean up. But if you want to get the process started prior to their arrival, these tips will help you remain safe.

Commercial Water Damage - When Pipes Freeze

3/28/2018 (Permalink)

Commercial Commercial Water Damage - When Pipes Freeze No job is too big or too small for SERVPRO of Tupelo. Call us today at 662-690-6502!
We experienced terrible winter weather earlier this year. There are things you can do to help prepare for this type of weather. When the temperatures go below freezing level, your property is at risk for frozen pipes, which can create a major disaster in your home or business.

Be Prepared                     

  • Know where your water shut off is located, in case of a frozen water pipe burst.
  • Insulate exposed pipes in your home or business, especially if they are in unheated rooms.
  • Open bathroom and kitchen cabinet doors during cold spells to allow warmer air to circulate around the plumbing.
  • During extremely cold weather, keep a slow trickle of water flowing through faucets. Running water is less likely to freeze.
  • Consider shutting off outdoor faucets and open the outdoor faucet to help ensure it completely drains and the inner valve is shut off.
  • Keep your heat set to the same temperature both day and night.
  • If you plan on being away from your property for an extended period of time, leave the heat on and set the thermostat to at least 55°F.

Discovered Frozen Pipe

  • First sign of freezing is reduced water flow from a faucet.
  • Keep the faucet open when treating frozen pipes.
  • Apply heat to the frozen sections using a heating pad, hair drier, or another safe heat source. Do not use an open flame device.
  • Check additional pipes and faucets for freezing.

When a Pipe Bursts

  • Shut off the water at the main valve.
  • Call your local restoration professionals, SERVPRO of Tupelo at 662-690-6502.

A burst pipe can cause considerable damage to your property if not addressed quickly. If winter weather causes water damage to your home or business, call SERVPRO of Tupelo. We are available 24/7/365 and are always here to help! 

Your Business & Indoor Air Quality

3/28/2018 (Permalink)

Commercial Your Business & Indoor Air Quality Have you gotten your commercial ducts cleaned lately? Call SERVPRO of Tupelo today. We are always here to help!

Sick Building Syndrome

In the 1970s, sick building syndrome became apparent as groups of people displayed similar symptoms of having spent extended periods of time in buildings with poor air quality. Good judgment and immediate attention  can correct the situation and save you money in the event of litigation. People most at risk include: 

  • Infants and children
  • Pregnant women
  • Elderly
  • People with compromised respiratory systems or asthma/allergies.
  • People with weakened immune systems

While molds are found naturally in the environment, an overabundance inside buildings is undesirable; some people can become ill. Experts disagree about the more controversial details of mold, but they all agree that if you have excessive mold, it needs to be removed.

Control Moisture and Reduce Mold 

If you see mold, act within the first 24 to 48 hours. 

  • Correct any water leaks or standing water.
  • Remove any standing water under cooling coils or air handling units. 
  • Properly maintain humidifiers, if used. 
  • Replace wet or visibly moldy insulation materials. 

Proper Maintenance Saves Money

Estimates made by the World Health Organization say that poor indoor air quality costs $60 billion in employee sick leave and lost production.

Part of your responsibility to the tenants, workers and students who work and play in your buildings includes proper maintenance and prompt response to any situation that could cause illness or health concerns. SERVPRO of Tupelo is available when it matters. 

Clean Sweep for Ducts

When addressing air quality, inspecting the ductwork is SERVPRO of Tupelo's first order of business. Dirty ducts can work to circulate odors and contaminants like mold and irritating dust throughout the building. 

SERVPRO of Tupelo uses a proven Portable Ventilation & Air Duct Cleaning System to examine ductwork and make a clean sweep removing years of dust and grime. 

The SERVPRO Difference

  • Reduce potential for mold growth
  • Remediate bacteria, fungi, and mold
  • Restore peak energy efficiency
  • Eliminate offensive odors

Call SERVPRO of Tupelo today at 662-690-6502.

Water Damage - The Equipment Best for the Job

3/28/2018 (Permalink)

Water Damage Water Damage - The Equipment Best for the Job This is a dehumidifier that we use on nearly all water damages.

SERVPRO of Tupelo understands that using the proper equipment makes a measurable difference in reducing claims loss expense. When time matters, technology and equipment must be counted on to perform. SERPVRO of Tupelo will answer you call with fast action, exceptional equipment, and trained, uniformed personnel. Certainly, the right tool for the job is vital to timely mitigation, but perhaps more important, these water damage professionals thoroughly understand how to dry a structure and person property effectively. 

In a previous blog, we've talked about Psychrometrics, Detection Equipment, Extraction Equipment, and Air Moving Equipment. Today I would like to explain in detail how different Dehumidification Equipment and Deodorization Equipment. 

Dehumidification Equipment: By extracting water vapor from the air, dehumidifiers lower the relative humidity , which in turn increases the rate of evaporation. In a water damaged structure, dehumidifiers pull in the moist, humid air and then discharge dry, warm air. The dry air acts like a sponge, absorbing moisture from wet materials. SERVPRO of Tupelo uses two types of dehumidifiers:

  • Refrigerant Dehumidifiers  - work similarly to air conditioners 
  • Desiccant Dehumidifiers - use chemicals, called desiccants, that readily absorb moisture from the air.

Deodorization Equipment: - 

  • Ultra Low Volume (ULV) Foggers will atomize liquid deodorizing agents, producing fine mist that easily penetrates sites where odor-causing residues accumulate. The device can also be used to inject fungicides and disinfectants into wall cavities and other difficult-to-access areas.
  • Thermal Foggers dispense solvent-based products in large volume, dense fog suitable for confined areas. The fog consists of tiny particles of deodorant solution that pair with and neutralize odor-causing particles. 

SERVPRO of Tupelo is available 24/7. Please call us today for all of your water and fire damage needs at 662-690-6502. 

Water Damage from Clean Water

3/28/2018 (Permalink)

Water Damage Water Damage from Clean Water The faster you call us, the less damage you will have! Call SERVPRO of Tupelo today at 662-690-6502.

When you have a "Clean Water" water damage that is considered a Category 1 Water Damage. That water does not pose substantial threat to humans. Examples are broken water supply lines, tub or sink overflows or appliance malfunctions that involves water supply lines.

If you have a Category 1 or a "Clean Water" Water Damage at your home or business here are some tips to follow: 

DO:

  • Shut off the water source of water if possible, or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet ares of the building, when access to the power distribution panel is safe from electrical shock.
  • Remove as much excess water as possible by mopping and blotting.
  • Place aluminum foil or wood blocks between furniture legs and wet carpet.
  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.
  • Use wood clothes pins to keep furniture skirting off damp floors.
  • Hang draperies with coated hangers to avoid contact with carpeting or floors.
  • Hang furs and leather goods to dry separately at room temperature. 

DON'T:

  • Enter rooms with standing water where electrical shock hazards may exist. 
  • Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment  are exposed to water. Always avoid electrical shock hazards.
  • Leave books, newspapers, magazines, or other colored items on wet carpet to cause staining. 
  • Leave Oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining.
  • Use your household vacuum cleaner to remove water possibly causing electrical shock or damaging the vacuum cleaner.
  • Use TVs or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.
  • Turn on ceiling fans if ceiling is wet, or enter rooms where ceilings are sagging from retained water. 

SERVPRO of Tupelo is available 24 hours 7 days a week. Please call us today if you have a water damage at your home or business at 662-690-6502.

SERVPRO of Tupelo also offers the following services:

  • Fire, Smoke, and Soot
  • Water Removal & Dehumidification
  • Mold Mitigation & Remediation
  • Catastrophic Storm Response
  • Move Outs & Contents Restoration
  • Electronics & Equipment
  • Document Drying
  • Contents Claim Inventory Service
  • Air Ducts & HVAC Cleaning
  • Biohazard, Crime Scene, and Vandalism Cleaning
  • Carpet, Upholstery, Drapes & Blinds Cleaning
  • Ceilings, Walls, and Hard Floors Cleaning
  • Odor Identification 
  • Deodorization

When Fire Damage Affects You

3/28/2018 (Permalink)

Fire Damage When Fire Damage Affects You Fires can cause much damage to your home or business...but SERVPRO of Tupelo can make it "Like it never even happened."
SERVPRO of Tupelo can help you in so many ways if you are a victim of a fire damage in your home or business. 

What is Restorable: 

Determining exactly what can be saved until everything is dry is usually impossible. We will set a follow-up date so we can monitor the drying process. In addition, the restoration process will be scheduled when the drying is complete. The can include floor preparation, tack strip replacements, carpet and pad installation, seaming, carpet cleaning and restoring, and furniture and contents cleaning. A scope of services will be provided. 

Pre-Existing or Preloss Conditions:

During the course of cleaning, it is likely we will remove day-to-day soiling, which existed prior to your loss. We are happy to do so. If, however, the removal of pre-existing soil requires significant extra effort, our crews will be instructed to move on to the next item. Pre-existing damage, including visible mold growth, will also be noted.

Personal Items:

In the course of our survey and cleaning, we will sometimes be required to open doors, cupboards, etc. to qualify and/or restore the damage. If any of these areas contain personal items you would prefer to relocate before we start work, please let us know.

Overlooked Items: 

Although our supervisors inspect all work, you should accompany the supervisor on the final walk-through and bring any overlooked items or concerns to the supervisor's attention. 

Insurance Adjusters or Agents:

We are neither insurance agents nor adjusters. We cannot authorize anything to be replaced, repaired or painted. Our job is to preserve and protect, stop further damage from occurring and restore damaged items to their prior condition when possible. 

 Please call SERVPRO of Tupelo 24/7 in any Fire or Water Emergency at 662-690-6502. 

What to do Before, During, & After a Fire

3/28/2018 (Permalink)

Fire Damage What to do Before, During, & After a Fire Fires can be a very dangerous and emotional thing...please let us at SERVPRO of Tupelo help you. We are always here to help!
 

Home Fire Preparedness: There are actually ways you can prepare your home for a fire. Here a few tips:

  1. Install the right number of smoke alarms. Smoke alarms should be installed on every level of your home, outside each sleeping area, and inside each sleeping room.
  2. Test your smoke alarms once a month. Change your batteries twice a year. We suggest changing them each time the time changes.
  3. Have a fire extinguisher in your home, especially in your kitchen.
  4. Teach your children what smoke alarms sound like and what that sound means.
  5. Ensure all household members know two ways to escape from every room of your home and know the family meeting spot outside of your home.
  6. Establish a family emergency communications plan and ensure that all household members know who to contact if they cannot find one another.
  7. Practice escaping from your home at least twice a year. Press the smoke alarm test button or yell "FIRE" to alert everyone that they must get out. Maybe do this when you put new batteries in the smoke alarms.
  8. Make sure everyone knows how to call 911.
  9. Teach household members how to STOP, DROP, and ROLL if their clothes should catch on fire.

What To Do if a Fire Starts:

  1. Know how to safely operate a fire extinguisher.
  2. Remember to GET OUT, STAY OUT, and CALL 911.
  3. Yell "FIRE" several times and go outside right away. If you live in a building with elevators, use the stairs. Leave all your things where they are and save yourself.
  4. If closed doors or handles are warm or smoke blocks your primary escape route, use your second way out. Never open doors that are warm to touch.
  5. If you must escape through smoke, get low and go under the smoke to your exit. Close doors behind you.

Recovering After a Fire:

  1. Call 911. Give first aid where needed; cool and cover burns to reduce the chance of further injury or infection.
  2. Let friends and family know you are safe.
  3. People and animals that are seriously injured or burned should be transported to professional medical or veterinary help immediately.
  4. Stay out of fire-damaged home until local fire authorities say it is safe to re-enter.

SERVPRO of Tupelo can also help you get your home and belongings back together after a fire. Call us today at 662-690-6502.

Commercial Post Construction Cleanup & Restoration

3/28/2018 (Permalink)

Commercial Commercial Post Construction Cleanup & Restoration Call SERVPRO of Tupelo to help ensure your finished projects always look their best. 662-690-6502.

SERVPRO of Tupelo now specializes in post construction cleanup and restoration. Structural integrity, materials, labor, safety, customer satisfaction and deadlines - the list goes on and on when building a commercial facility. The bottom line, however, is you are responsible for getting the doors doors open on time.

SERVPRO of Tupelo can help you meet your deadlines by providing thorough post-construction services in a timely manner. These services include:

    • Post-Construction Cleaning
    • Dehumidification and Drying
    • Final Cleaning
    • Emergency Response Restoration and Cleanup Services 

Post-construction cleaning takes place once the floors are down and the dry wall is up. The debris and dirt needs to be removed in order to lay down carpet, paint, and decorate. SERVPRO of Tupelo can provide the debris removal services to prepare the building for interior design. 

During the construction phase, a building can trap moisture. Excessive moisture could result in mold growth. If you think one of your projects may have a moisture issue, rely on SERVPRO of Tupelo to provide the help you need eliminating moisture and preventing the potential for mold growth. 

If you  want the facility to look its best when the doors open, SERVPRO of Tupelo provides cleaning services to give the building that extra shine. Services include: 

    • Carpet, resilient, and non-resilient floor prep and finish
    • Ceiling, walls, and fixture cleaning
    • Deodorization
    • Air Duct Cleaning
    • Debris Removal
    • Window Cleaning

Rely on SERVPRO of Tupelo to help ensure your post-construction cleanup gets done as quickly as possible. 

Call us today at 662-690-6502.

It's (Spring Cleaning) Time!

3/28/2018 (Permalink)

Storm Damage It's (Spring Cleaning) Time! SERVPRO of Tupelo loves to clean! Call us with all of your Spring Cleaning needs! 662-690-6502!

Make doormats welcoming!

Shake 'em, wash 'em, swat 'em with a broom. Give them the toughest cleaning they can take. They’re your front line against tracked-in dirt—so keep them clean enough to function at peak efficiency.

Clean carpets and upholstery

Fabrics that have absorbed a winter’s worth of dirt, body oil, and germs will need a deep cleaning to get them ready for another year of wear—and for that close inspection by your relaxing guests. When you’re shampooing carpets or cleaning upholstery with a rented carpet cleaner, practice first in an unobtrusive area to make sure you have the knack of the machine and that the treatment won’t discolor fabrics or cause dyes to run. Move furniture just slightly—not out of the room or against the wall, as the old rules dictated—and place the legs of each piece back on top of small wax paper squares after shampooing. The wax paper will protect your carpet and keep the furniture legs from getting wet as the carpet dries. Open the windows to speed the drying process, which can take a day or more. If you’re not the furniture-shifting and machine-renting type, use a professional carpet and upholstery cleaner.

Wash walls, cabinets, baseboards, and woodwork

The walls may not look as if they need a bath—dust and soot fall to the floor, right? Most of it does, but just enough clings to vertical surfaces to warrant a seasonal or pre-holiday bath. Use a sponge and hand dishwashing detergent, washing the surface in sections. A sponge mop makes it easier to reach higher spots. Use two buckets: one for dishwashing detergent solution and another for wringing your sponge. Dry the walls and woodwork with a clean cloth.

Clean ceiling fixtures

Remove dust and dirt from ceiling fans and air-conditioner vents with a cloth and a vacuum with a soft nozzle attachment.

Check your coils

You should clean the refrigerator’s condenser coil, usually found behind the toe grille, with a long-handled bottle brush and a vacuum cleaner with an attachment hose to remove dust and lint. Built-up dust can shut down the unit by causing it to overheat. To remove dust from coils attached to the hard-to-reach back side of the fridge, carefully pull the refrigerator out several feet (newer models roll on casters) and vacuum thoroughly; finish by sweeping or vacuuming the floor area you’ve revealed. Expect to rediscover coins, bottle caps, and twist ties that you and the cat knocked over the past year.

When Disaster Strikes, You Can Be Ruined or You Can Be READY!

3/28/2018 (Permalink)

Storm Damage When Disaster Strikes, You Can Be Ruined or You Can Be READY! 50% of businesses may never reopen after suffering a disaster. SERVPRO of Tupelo is always here to help! 662-690-6502.
SERVPRO of Tupelo is committed to providing fire and water cleanup and restoration services to reduce business interruptions and recovery costs. SERVPRO can provide:
  • Over 40 years of experience as leading fire and water cleanup and restoration providers.
  • A SERVPRO franchise nearby - more than 1,500 franchises servicing 48 states.
  • More locations for faster responses.
  • Quick response time to help ensure the damage is contained and the restoration process begins promptly.
  • Large loss capabilities -  no fire or water damage is too big.

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event you business is affected by a disaster, they don't necessarily have to be.

By developing a SERVPRO Emergency Ready Profile for your business, you help to minimize business interruption by having an immediate plan of action. Know what to do, who to call and what to expect in advance is helpful in receiving timely mitigation and can help minimize the affects water and fire damage can have on your business.