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STORM Teams are Always Ready!

5/11/2017 (Permalink)

Storm Damage STORM Teams are Always Ready! SERVPRO of Tupelo is part of the Disaster Recovery Team. Always here to help!

When a storm or disaster strikes, SERVPRO’s Disaster Recovery Team® is poised and “Ready for whatever happens.” With a network of over 1,600 Franchises, the SERVPRO® System strives to be faster to any size disaster. Strategically located throughout the United States allowing for a faster response time, SERVPRO’s Disaster Recovery Team®, is trained and equipped to handle the largest storms and highest flood waters.

Providing experience, additional manpower, equipment and other resources, the Disaster Recovery Team® assists your local SERVPRO® Franchise Professionals. SERVPRO’s Disaster Recovery Team® has responded to hundreds of disaster events, including those listed here. 

In the aftermath of a disaster, there is only one objective, to help you make it “Like it never even happened.” 

2014 Polar Vortex: Record low temperatures caused by a break in the North Pole’s polar vortex resulted in an unprecedented freezing event, spanning from east of the Rocky Mountains to as far south as Central Florida, effecting all or part of 39 states and 70% of the SERVPRO® Franchise system. 

2013 Colorado Floods: Heavy rainfall, with amounts up to 17 inches in some areas, resulted in widespread flooding in Fort Collins, Boulder and surrounding Colorado mountain communities. The Disaster Recovery Team® responded with 109 crews from 48 Franchises to assist the local SERVPRO® Franchises in the emergency response. 

2013 Alberta, Canada Floods: Heavy rainfall triggered flooding affecting more than 120,000 residents, and ultimately, the costliest disaster in Canadian history with damages estimated at C$5 billion, with C$1.7 billion in insurance damages.

2012 Hurricane Sandy: Affecting more than 20 states, Sandy left widespread damage and flooding from Florida stretching the entire eastern seaboard to Maine. The Disaster Recovery Team® placed nearly 1000 crews in affected areas, representing over 300 SERVPRO® Franchises from across the country. Teams traveled from as far as Arizona, California, Oregon and Washington.

2012 Hurricane Isaac: Hurricane Isaac caused flooding and damage across five states before weakening, including Florida, Louisiana, Mississippi, Alabama and Arkansas. Nearly 100 SERVPRO® Franchises were activated to assist in the cleanup and restoration efforts. 

2011 Hurricane Irene/Tropical Storm Lee: With storm damage spanning from North Carolina to New England, activation of the Disaster Recovery Team®, combined with local resources, placed approximately 1,000 crews in affected areas. 

2011 North Dakota Floods: SERVPRO® Franchise Professionals provided restoration services to more than 400 residents and businesses, including municipal buildings and the area hospital. The SERVPRO® System sent hundreds of crews to help.

Smoke Alarm Safety

5/11/2017 (Permalink)

Fire Damage Smoke Alarm Safety Call the professionals at SERVPRO of Tupelo today at 662-690-6502.

A few Sundays ago we lost an hour of sleep when the time changed. I think we are all finally getting used to the time change. The longer days are worth it now!  This time of year we also are reminded to change the batteries in our smoke alarms. You should also check the manufacturing date on your smoke alarm and replace it if it is over ten years old.

Since half of home fire deaths occurring between the hours of 11 PM- 7 AM a smoke alarm can be the difference between just losing your home and losing your life. For more information on different types of smoke alarms and optimal alarm placement please see  https://www.usfa.fema.gov/prevention/technology/.

If you have a fire at your home or business the technicians at SERVPRO of Tupelo are highly trained in how to handle the cleaning of your home and contents. We will be sympathetic to you because we know that it will be a very stressful time for you. We hope you don't ever need us for a fire loss but if you ever do we will be here for you.  662-690-6502

Understanding the Behavior of Smoke

5/11/2017 (Permalink)

Fire Damage Understanding the Behavior of Smoke SERPVRO of Tupelo can handle any size fire at your home or business. Call us today at 662-690-6502.

Understanding the Behavior of SMOKE

The damage to your property following a fire can often be complicated due to the unique behavior of smoke. There are two different types of smoke-wet and dry. As a result, there are different types of soot residue after a fire. The SERVPRO of Tupelo Professionals are thoroughly trained in fire cleanup and restoration and know the different types of smoke and their behavior patterns. Knowing this information is vital to proper restoration. Before restoration begins, The SERVPRO of Tupelo Professionals will survey the loss to determine the extent of impact from fire, smoke, heat, and moisture on the building materials and contents. The soot will then be tested to determine which type of smoke damage occurred. Pretesting determines the proper cleaning method and allows the SERVPRO of Tupelo Professionals to focus on saving your precious items.

 

The SERVPRO of Tupelo Professionals know smoke can penetrate various cavities within the structure, causing hidden damage and odor. Their knowledge of building systems helps them investigate how far smoke damage may have spread. The following are additional facts you may not know about smoke.

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

 

Different types of Smoke

  • Wet Smoke (Plastic and Rubber) - Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean
  • Dry Smoke (Paper and Wood) – Fast burning, high temperatures, heat rises therefore smoke rises.
  • Protein Fire Residue (Produced by evaporation of material rather than from a fire) – Virtually invisible, discolors paints and varnishes, extreme pungent odor.
  • Fuel Oil Soot (Furnace Puff Backs) – While “puff backs” can create havoc for homeowners, SERVPRO Franchise Professionals can, in most cases, restore the contents and structure quickly.
  • Other Types (Tear gas, fingerprint powder and fire extinguisher residue) – Special loss situations require special care.

The SERVPRO of Tupelo Professionals are trained to handle even the toughest losses. If your home or business suffers fire or smoke damage, contact the SERVPRO of Tupelo Franchise Professionals to help make it “Like it never even happened.”

Fire...the Facts.

5/11/2017 (Permalink)

Fire Damage Fire...the Facts. Call the professionals at SERVPRO of Tupelo today at 662-690-6502. No fire is too big or too small!

JUST THE FACTS

ABOUT FIRE

In 2014, fires caused 2745 deaths, 11,825 injuries, and $6.8 Billion in property damage.

Three out of five home fire deaths are caused by fires in homes with no smoke alarms or not working alarms.

Working smoke alarms cut the risk of dying in reported home fires in half.

In fires considered large enough to activate the smoke alarm, hardwired alarms operated 94 percent of the time, while battery powered alarms operated 80 percent of the time.

When smoke alarms fail to operate, it is usually because batteries are missing, disconnected, or dead.

One quarter of home fire deaths are caused by fires that start in the bedroom. Another quarter result from fires in the living room, family room or den.

One-third of survey respondents who made an estimate thought they would have at least 6 minutes before a fire in their home would become life-threatening.   The time available is often much less.  Only 8 percent said their first thought on hearing a smoke alarm would be to get out.

Facts provided by National Fire Protection Association, nfpa.org

 WHAT TO DO UNTIL HELP ARRIVES

DO:

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpet.
  • Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork.
  • Place dry, colorfast towels or old linens on rugs, upholstery and carpet traffic areas
  • If electricity is off, empty freezer/refrigerator completely and prop doors open to help prevent odor.
  • Wipe soot from chrome kitchen/bathroom faucets, trim and appliances, then protect these surfaces with a light coating of lubricant.
  • If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes and fixtures.
  • Change HVAC filters; leave system off until a trained professional can check the system.
  • Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.                               

DON’T:

  • Don’t attempt to wash any walls or painted surfaces without first contacting your SERVPRO® Franchise Professional.
  • Don’t attempt to shampoo carpet or upholstered furniture without first consulting your SERVPRO® Franchise Professional.
  • Do not attempt to clean any electrical appliances (TV sets, radios, etc.) that may have been close to fire, heat, or water without first consulting an authorized repair service.
  • Do not consume any food or beverages that may have been stored close to fire, heat or water, as they may be contaminated.
  • If ceiling is wet, do not turn on ceiling fans. Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage.
  • Don’t send garments to the dry cleaner. Improper cleaning may set in smoke odor.

What To Do If Your Home Has Mold

5/11/2017 (Permalink)

Mold Remediation What To Do If Your Home Has Mold Call the professionals at SERVPRO of Tupelo today! 662-690-6502. No job is too big or too small!

For the vast majority of homeowners in Tupelo, mold damage does appear, at some point, in or around their property. And, a little spot of mold around the bathtub or the shower screen is nothing to be too concerned about. If it can be easily wiped away and does not produce a nasty smell, it is likely to be a good problem. 

However, if you have spotted creeping patches of mold, which has an unpleasant odor, and makes the room feel clammy and uncomfortable, it is time to call in the experts. It could indicate a serious problem with mold damage. If this is the case, it needs to be handled by a professional team who can make sure that the unhealthy material is completely removed. 

Understanding Containment 

The first thing that will happen, after you have consulted a professional SERVPRO mold damage restoration service, is a discussion about containment. This may mean a number of different things, depending on how extensive the mold is and what type of spores you have in your home. If the problem is severe, containment may have to involve you temporarily moving out of the property. 

However, this is quite a rare situation. Most homeowners take action early enough for it to be avoided. Partial containment helps restoration experts limit the spread of mold damage. Our professionals will seal off the problem area so that movement cannot dislodge and carry mold spores to other parts of the home. This is where heavy duty equipment will be set up to dry, repair, and treat the affected space. 

The Outcomes of Mold Remediation

The primary goal of mold remediation is to restore the property to its pre-mold damage condition. In some cases, this will not be possible. If the damage is very extensive, there may be some parts of the building which cannot be saved. This is extremely rare, however, and a skilled mold restoration team is almost always able to bring a home back to full health. 

The thing to remember is that the quicker you address the issue, the better the chance of a full recovery for your property. If you ignore what appears to be chronic mold, you risk the chance of it moving into walls and floors. This is much harder (and much more expensive) to repair, so invest your money in affordable prevention, rather than a costly cure. 

 

Locally Owned Company with National Resources

If you would like more information on hiring a mold damage restoration team, call SERVPRO of Tupelo at 662-690-6502 today. 

Containment is Key When Performing Mold Remediation

4/18/2017 (Permalink)

Mold Remediation Containment is Key When Performing Mold Remediation Call the professionals at SERVPRO of Tupelo if you need mold remediation. 662-690-6502

When performing mold remediation work it's essential to have good containments. You want to ensure no spores are spread throughout other areas of the home that were not previously affected.

You will see in the before picture our containments are in place over the openings into the den. One has a zipper door for our technicians to access the work area and the other does not. You'll see in the after photo we have removed the affected materials, HEPA vacuumed, wire brushed the studs, sprayed an antimicrobial, and applied an encapsulating paint as per the protocol instructions.

If you require mold remediation services in your home or business give SERVPRO of Tupelo a call! 662-690-6502. We will return your home or business back to preloss condition in no time!

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

The Mold Remediation Process

4/17/2017 (Permalink)

Mold Remediation The Mold Remediation Process Understand Mold is VERY important. Call the professionals at SERVPRO of Tupelo today at 662-690-6502.

 

Understanding Mold

Microscopic mold spores exist naturally almost everywhere, indoors and outdoors, so removing all mold from a home or business is impossible. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air, and they may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. 
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise the mold may return.
  • Let your nose lead the way. Mold often produces a strong, musty odor, and can lead you to possible mold problem areas.
  • Even higher than normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Understanding The Mold Remediation Process

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. The steps listed below illustrate the “typical” process:

Step 1: Emergency Contact - SERVPRO of Tupelo 662-690-6502

The mold cleanup and restoration process begins when you call our National Call Center. Our representative will ask a series of questions to help us determine the necessary equipment, resources, and personnel.

Step 2: Inspection and Mold Damage Assessment

SERVPRO Franchise Professionals will carefully inspect your property for visible signs of mold. Mold feeds on cellulose and water and can be hidden from plain view. They use various technologies to detect mold and hidden water sources.  

Step 3: Mold Containment

They use various containment procedures to prevent the spread of mold. They may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process. All fans and heating and cooling systems will be turned off to prevent the spread of mold.

Step 4: Air Filtration

Their specialized filtration equipment allows their Professionals to capture microscopic mold spores out of the air. They utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

Step 5: Removing Mold and Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. SERVPRO Franchise Professionals use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and carpeting, may be necessary to remediate heavy mold growth.

Step 6: Cleaning Contents and Belongings

SERVPRO Franchise Professionals clean your furniture, decorative items, curtains, clothing, and other restorable items affected by mold. They use a variety of cleaning techniques to clean and sanitize your belongings. They’re also trained to remove odors and deodorization using fogging equipment.

Step 7: Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

What's Lurking in Your Ducts??

4/11/2017 (Permalink)

Commercial What's Lurking in Your Ducts?? You never know what is hiding in your ducting system! Call the professionals at SERVPRO of Tupelo today at 662-690-6502.

Dust, pet dander, and other containments from everyday living are circulated through your ducts and can decrease the efficiency of your HVAC heating and cooling system causing it to work much harder. Keeping the duct work clean can extend the life span of the equipment by allowing it to operate at peak condition, which saves you money.

Duct Cleaning Can:

  • Remediate Bacteria, Fungi and Mold
  • Reduce Potential for Mold Growth
  • Restore Peak Energy Efficiency
  • Eliminate Offensive Odors

Since the ventilation system is often the biggest culprit in poor
indoor air quality, keeping your ductwork clean should be a high priority. In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors, contaminants such as mold and irritating dust throughout your building or home. These Contaminants from day to day living are sucked into your HVAC system and recirculated throughout your home over and over. This causes a buildup over time inside the ductwork. This buildup can cause problems for people with asthma and other respiratory health conditions, auto immune disorders, and environmental allergies.

The EPA’s website states: “In the last several years, a growing body of scientific evidence has indicated that the air within homes and other buildings can be more seriously polluted than the outdoor air in even the largest and most industrialized cities. Other research indicates that people spend approximately 90 percent of their time indoors. Thus, for many people, the risks to health may be greater due to exposure to air pollution indoors than outdoors.” Cleaning your ducts can sweep away years of dust and dirt, helping to reduce potential for damage and health risks.

In some circumstances, such as after a fire, smoke or suspected mold growth, duct cleaning becomes an essential part of the cleanup process. This includes certain odors as well. In these cases a Duct Cleaning Professional can often restore the duct work to pre-damage condition. It is also recommended that you have the duct work cleaned after buying a home or after a renovation.  Just like carpet cleaning, having your duct work cleaned should be part of your home maintenance routine. 

Severe Weather Tips

4/7/2017 (Permalink)

Storm Damage Severe Weather Tips SERVPRO of Tupelo is available 24/7 no matter what storm event arises. Call us at 662-690-6502

Since SERVPRO partners with the American Red Cross we love sharing their tips on different occasions. 

Check out www.redcross.org for more information!

 

TORNADOES

Tornadoes can strike without warning and destroy a community in seconds. Before a tornado warning is issued for your area, here are some things you should do:

1. Know your community’s warning system.

2. Pick a place where family members can gather if a tornado is headed your way. It could be your basement or, if there is no basement, a center hallway, bathroom, or closet on the lowest floor. Keep this place uncluttered.

3. If you are in a high-rise building and don’t have enough time to go to the lowest floor, pick a place in a hallway in the center of the building.

4. Remove diseased and damaged limbs from trees.

5. Move or secure lawn furniture, trash cans, hanging plants or anything else that can be picked up by the wind and become a projectile.

 

THUNDERSTORM SAFETY STEPS Thunderstorms injure an average of 300 people every year, and cause about 80 fatalities. Here are the top thunderstorm safety steps you should follow:

1. If you can hear thunder, you are close enough to the storm to be struck by lightning. Go to safe shelter immediately.

2. As the storm approaches, take shelter in a building.

3. If you are driving, pull off the roadway and park. Stay in the car with the windows closed and turn on the emergency flashers. Avoid touching metal or other surfaces that conduct electricity in and outside of the vehicle.

4. If you are inside, unplug appliances and avoid using the telephone or any electrical appliances. Avoid taking a bath or shower, or running water for any other purpose.

5. If you are caught outside and cannot reach a safe building, avoid high ground, water, tall, isolated trees and metal objects such as fences or bleachers. Picnic shelters, dugouts and sheds are not safe.

 

FLOODING Heavy rains could fill rivers and streams, bringing flooding to the area. If your neighborhood is threatened with the possibility of flooding, here are some things you should do:

1. Be prepared to evacuate at a moment’s notice. When a flood or flash flood warning is issued for your area, head for higher ground and stay there.

2. Stay away from floodwaters.

3. If you come upon a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.

4. Keep children out of the water.

5. Be especially cautious at night when it is harder to recognize flood danger.

 

Download the free Red Cross Emergency App to receive emergency alerts and information about what to do in case of tornadoes, flooding and other disasters, as well as locations of shelters. The App also includes emergency first aid information and a Family Safe feature which allows people to instantly see if loved ones are okay. The free Emergency App is available in app stores by searching for the American Red Cross or going to redcross.org/apps.

How to Choose Between Mold Removal & Mold Remediation

4/7/2017 (Permalink)

Mold Remediation How to Choose Between Mold Removal & Mold Remediation If you have a mold problem call SERVPRO of Tupelo today! 662-690-6502

Discovering mold growth in your home can be an awful experience, and if left unchecked, mold can wreak havoc and destruction. Calling in experts to remove the growth can restore the safety of your home before the growth gets out of control. You need to be careful when choosing a professional because some may try to pull the wool over your eyes on how the process works. 

What happens during this process is not a complete wipe of mold in the home. The reason why is because it’s impossible: mold spores are everywhere much in the same way bacteria is, and they can’t be destroyed in totality. Services who claim they can may either be misinformed or dishonest, so it pays to know ahead of time what you need for your home. A company with the experience and expertise to know the difference won’t lead you astray.

The professionals here at SERVPRO of Tupelo can handle mold growths in home, whether they spring up or worsen over time. The true process is mold remediation, in which the source of the growth is addressed and treated until mold levels reach a safe, natural amount. It takes more than removing mold-infested surfaces and filtering in fungicides, so the root of the problem is the most important thing to tackle.

Even though mold spots look and smell unpleasant, they aren’t going to be the main concern. Any business that eliminates the physical threat of mold alone isn’t doing the whole job, which is why it’s important to distinguish between a “removal” and remediation. The obvious signs of a growth go when the actual cause of the mold goes, so make sure you’re getting the procedure you need done.

If you need a mold assessment give SERVPRO of Tupelo a call today! 662-690-6502