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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Appliance Failures Can Require Water Removal Services - SERVPRO is Here to Help!

4/7/2022 (Permalink)

Chose SERVPRO- 3 of our marketing guys Call your local SERVPRO today! 662-690-6502

Pretty simple, flooding and water loss incidents can limit your ability to run a successful business.

Water Removal Services

Flooding and water loss incidents can limit your ability to run a successful business. While more substantial events like flooding can affect multiple businesses at once, appliance failures can lead to a similar set of damages inside of your property that require immediate attention. The longer that you wait to remedy the situation, the more structural components weaken and the harder it becomes to restore the affected areas quickly.

Arguably there are many causes of significant water damage to a restaurant. Running an eatery requires a lot of equipment that has to run all day long to keep your food fresh, your dishes clean, or the uniforms pristine. When any of these large appliances decide to quit working correctly, your restaurant could fall victim to a situation that will require professional water removal services.

One of the fortunate aspects is that with appliance failures like these in a restaurant, your normal operating hours can ensure that you discover the issue before your entire facility gets affected. From the moment that you discover the problem, the clock is ticking to get the damage under control and restored before the issues get worse. That’s when you should be calling our experienced SERVPRO professionals.

As you well know, having your restaurant out of commission for restorations and repairs carries more weight than not serving food to hungry patrons. You have a business that your employees depend on for their livelihoods, and a reputation to uphold that can either sink or raise your profit margins. In the food and beverage industry, you cannot expect to succeed with your doors closed, so getting the right professionals like our SERVPRO technicians to work quickly on removing the water and restoring the damage is critical.

When you are contending with a high volume of water inside of your restaurant, you need a team of professionals that can arrive quickly and get to work on restoring the damage that this water has caused. You can always rely on our SERVPRO, water damage restoration specialists to help you overcome any obstacles you face in getting your doors back open. 

Cupping, Peaking, and Buckling Wood Floors in Your Home or Business

4/4/2022 (Permalink)

diagram of a wood floor buckling Call your local SERVPRO today! 662-690-6502

Cupping can happen in your home or business as a result of an increased moisture content that saturates the bottom of the boards.

Wood Damage from Water, Age, or Installation

Having wooden floors or engineered hardwood flooring can be a challenge even when things are going well. It is strongly advised that people who want this type of flooring have a professional install them. Wooden floors and engineered hardwood flooring can develop issues that may alter the appearance and shape of the wood. There are more things to be concerned with in addition to water damage when caring for wood floors and engineered hardwood flooring. The most common problems are buckling, peaking, and cupping.

Moisture Damage

Even if someone's floors experience moisture damage, there won't be any need to replace the entire floor. Buckling, crowing, and cupping are used to describe the warping as well as damage experienced by engineered hardwood flooring and wood floors. These conditions are caused by changes in humidity, groundwater, moisture, and more.

Humidity And Moisture

People want wood floors and engineered hardwood flooring because of the improved appearance they provide in any space where they are placed. They are also known for being sensitive and delicate. Warping and disfigurement can occur from humidity and moisture. It may be possible to control the humidity of a home. Moisture can still become an issue even if a home has no problems with flooding or leaking pipes.

Relative Humidity

The air in any space inside an enclosed area will have humidity. There will always be water vapor in the air unless it measures zero. Over time, the wood in a home such as the doors, walls, and floors will adjust to the humidity levels. It will reach equilibrium. This is why it is common to hear a house settle. The floorboards will creak when experiencing weather that disturbs the equilibrium. When a home experiences extreme changes in moisture, it will cause the floorboards to warp.

Buckling

This can happen when floorboards aren't given the opportunity to adjust to the climate in a home. This will occur when a person notices floorboards pulling away from the sub-floor. The floorboards bow inward. They may also come right off of the floor. This could also be the result of poor installation. The newly installed wood has to have room to contract and expand and adjust to changing humidity levels and temperatures. If the floorboards don't have enough space, they will buckle.

Peaking

This is an expansion issue. The main reason this happens is problems with the installation. Wooden floors are regularly contracting and expanding based on the humidity level in a home. The weather and temperature also play a role. This should be a consideration during the installation process. It is important for there to be the proper space between each floorboard as well as space between the flooring and the walls. If this isn't done, the wood won't be able to properly expand. There won't be any room for the wood swelling. This will result in peaking.

Cupping

This occurs when excessive moisture impacts the underside of floorboards. The surface of the boards will seem to be cupping and have a concave shape. The side of the boards will be higher than the middle of the boards. They will bow inward. Engineered hardwood flooring and wood floors can experience cupping. This is different from other types of damage because of the location of the moisture damage. The bottom of the boards becomes saturated with moisture. This situation can occur over a few days. The reason for it is probably underlying water damage. This could be part of a serious problem like leakage and groundwater. It is something to be resolved by a professional plumber. It is also possible for boards to cup because of too much water vapor in the air. The boards will then warp much slower. This is a challenge to detect since there will be no immediate changes.

Repairing Common Issues

When it comes to cupping, it is possible to repair it by sanding the floor. This will make the boards even. Before sanding the floor, it needs to have enough time for the moisture content to return to normal. Should this not be done, it can cause peaking. When the boards are bent upward, sanding shouldn't be done. It is possible to spot treat places that buckle or peak. The boards that have been affected can be removed and given time to dry and then replaced.

People don't have any real control over unexpected moisture issues. Damage can result from unexpected flooding as well as leaking pipes. It's also not possible to do anything about the moisture or humidity in the air. The floorboards of wooden floors or engineered hardwood flooring can be protected by covering them with a sealant product. It is also recommended to have a dehumidifier running in rooms where hardwood floors or engineered hardwood flooring is located. This will take out the dampness or high humidity that is present.

Types of Cleaning- For Your Fire Damaged Personal Property

4/1/2022 (Permalink)

servpro logo on the back of a tshirt during a wips meeting Call your SERVPRO today! 662-690-6502

At SERVPRO, we use every method and tool in our inventory to restore everything possible after a fire occurs.

Cleaning Personal Property After Fire Damage

When possible, restoring a Mississippi resident’s property after a fire is not just cost-efficient. It also helps lessen the personal loss to a family still dealing with watching that fire race through their home.

SERVPRO can restore most fire damage to the personal property of homeowners if flames did not heavily scorch it. Our teams use six methods to clean and restore personal property based on the type and level of damage, and the material that makes up the damaged item.

Wet Wiping

Technicians use this cleaning method for moderate-to-heavy soot and smoke residues. They use the same cloths and sponges, but also water or a mild cleaning solution. It is also our preferred choice for the property we cannot saturate with water or cleaners. In some cases, they use brushes for a better effect to remove much of the residues.

Dry Wiping

This is the first step our technicians take with almost every item. They use dusting cloths and sponges for dry surfaces with non-greasy, light-to-medium soot residues, usually a powder. If the layer of soil is very thick, they may use a commercial grade vacuum to remove it from the surface. Dry wiping is useful for other types of damage before our teams begin using other methods.

Foam Cleaning

This is similar to spray and wipe, but our teams use a pump-up bottle to force air into the liquid and apply foam. The method uses much less moisture while still applying a large amount of cleaning agent. It is our choice for cleaning upholstered furniture since too much liquid can cause the fabric to shrink and pull away from the frame.

Spray and Wipe

SERVPRO technicians use a spray bottle filled with water or a cleaner for more control over how much they use for cleaning an item. It is our first choice with curtains and drapes when there is a risk of the color fading, or running down the surface and onto carpets or floors.

Abrasive Cleaning

When the soot covers rough surfaces, like rock and marble, our technicians use a thicker cleaning agent and a variety of brushes to remove residues. For metal surfaces, they may have to use steel wool rather than a brush.

Immersion Cleaning

This is our choice for items with very thick residues and when other methods do not work. We immerse them in a tank containing water or a cleaning agent and then use sound waves to agitate the entire surface area with thousands of cleaning bubbles. It is exceptionally effective, even on items that absorbed a large number of residues over time.

Cleaning and restoring personal property is not a quick process. At SERVPRO, we use every method and tool in our inventory to restore everything possible after a fire. 

Call your SERVPRO today! 

662-690-6502

Oh No! Help- My Commercial Toilet Won’t Stop Flushing

3/23/2022 (Permalink)

toilet flushing Call your local SERVPRO today! 662-690-6502

My commercial toilet won't stop flushing!

Commercial toilets are quite different from the ones in your home. Bathrooms meant for public use typically use a tankless type of flushing system called a flushometer. These types tend to prevent a toilet overflow more effectively than toilets with a tank, but there are also some disadvantages.

Advantages and Disadvantages

The flushometer has some benefits compared to the tank type:

  • The high pressure of the water cleans the bowl better.
  • No time is required to fill a tank.
  • The force of the water dislodges all but the worst clogs.

One disadvantage is that it requires a larger than normal water supply line to function. Another is that it can spread germs more easily due to a phenomenon called a toilet plume. However, if they break and cause an overflow, you need a licensed commercial plumber to inspect the damage, fix the valve, and clean up any sewer water that spilled out.

How a Flushometer Works

In a typical toilet, when you depress the handle, gravity causes the tank to empty, pulling the water in the bowl down through suction. This works very well in most cases, but it does tend to clog if there is a lot of bulk in the bowl, potentially causing a toilet flood.

The flushometer system has no tank, helping to prevent toilet overflow. When the handle is depressed, it lifts a gasket that’s keeping the water pressure balanced inside the mechanism, creating a sudden, large pressure differential. This causes a blast of clean water to create the siphon necessary to flush the bowl.

How To Fix a Flushometer

If the flushometer won’t shut off, you’ll need to manually close the valve to the toilet. There will either be a slot for a flat-blade screwdriver or a hexagonal head that requires a wrench.

However, there’s also a hexagonal head on top of the mechanism. Don’t open this while trying to stop a toilet from running! The shut-off valve will always face horizontal, not vertical. Once this is turned off, you have time to call a professional who can fix the mechanism.

The flushometer system is very low maintenance and helps prevent a toilet overflow. Once you’ve learned how to shut off the water flow in an emergency, it should give you many years of trouble-free use.

How To Maintain Fire Sprinklers in Your Building

3/23/2022 (Permalink)

a red fire sprinkler Call your local SERVPRO today! 662-690-6502

All fire sprinkler gauges should be inspected weekly, or possibly monthly depending on your type of system.

Maintenance Steps For Fire Sprinklers

A properly functioning sprinkler system can save lives. Sprinkler maintenance should be part of the safety plan for every building. Regular maintenance of sprinkler systems is essential in the prevention of accidental activation. Locate a sprinkler inspection company so they can schedule and perform these necessary maintenance steps.

1. Weekly Maintenance

A designated member of your staff trained in the standards and local codes can perform the weekly maintenance to ensure there is proper air and water pressure on the dry, pre-action, and deluge system gauges. All gauges should be inspected weekly, or possibly monthly depending on your system. Wet pipe systems should be checked monthly. All inspections should include looking for signs of physical damage.

2. Quarterly Maintenance

Outside of the weekly maintenance, a licensed fire protection technician should conduct all testing and maintenance. Every three months all alarm systems should be inspected as well as the connection to the fire department.

3. Yearly Maintenance

Yearly sprinkler maintenance includes the inspection of buildings, bracings, pipes, fittings, and fire sprinklers. In addition to physical inspection, several things should be tested each year. Control valves, alarm switches, gauges, backflow preventers, anti-freeze loops, fire department connections, and visible piping should all be inspected and tested to make sure they are functioning properly. Running a test for dry, pre-action, and deluge systems is also recommended on a yearly basis.

4. Maintenance Every 5 Years

Hoses, connections, and piping should be inspected every five years. Testing of standpipes, internal pipe inspections, and obstruction investigations should also be conducted every five years.

A functional and reliable sprinkler system should be a priority for every building owner. They act as both a warning system and a lifesaver. Accidental activation of a sprinkler system can cause costly water damage that may require water damage restoration. Keeping up with regular sprinkler maintenance can help prevent the need for cleanup from easily avoidable water damage.

Do your Allergies have you Down? -Consider cleaning your HVAC!

3/22/2022 (Permalink)

SERVPRO on the job Contact our office today for a free no-obligation estimate at (662)690-6502.

If you are suffering from major allergies, consider having your HVAC system cleaned by SERVPRO of Tupelo, SERVPRO of Amory/Aberdeen & West Point.

Pollen and other contaminants such as cooking smells, smoke, and dust can enter your HVAC system and the smells do not leave until you properly clean your system.

SERVPRO of Tupelo, SERVPRO of Amory/Aberdeen & West Point specializes in air duct cleaning on Homes and Businesses. Our technicians are trained to handle any type of HVAC cleaning. The dust can cause major issues for adults and children. Cleaning your unit is a much more cost-effective way of keeping the pollutants out of your home.

Call our office today and we will come out to look at your system and provide you with a detailed estimate of what your home or business might need.

You do not want you or your family living in an unhealthy environment. 

SERVPRO of Tupelo, SERVPRO of Amory/Aberdeen & West Point have the professional equipment and crew to clean your HVAC system the right way!

Contact our office today for a free no-obligation estimate at(662)690-6502.

4 of the Most Common Water Damage Areas

3/14/2022 (Permalink)

Like It Never Even Happened SERVPRO of Tupelo and SERVPRO of Amory Aberdeen & West Point

If you are a homeowner or business owner knowing where the most common water damage areas are can be very beneficial to you when disaster strikes.

SERVPRO of Tupelo and SERVPRO of Amory Aberdeen & West Point is always Here to Help when disaster strikes. Every home and property has unique challenges when it comes to extracting water and drying out the structure.

These four water-damaged areas of the most common areas and why they prove to be so difficult.

Attic Space

Attic spaces can be hard to get equipment into and may have electrical hazards. Oftentimes attic spaces require that insulation is removed to properly dry the space. 

Duct Work 

Some duct systems made of fragile and porous materials make it difficult to dry and set up drying equipment.

Basements 

Many basements are unfinished with lots of porous materials that would need disposing of due to possible contamination in water. 

No matter the space or the cause of damage, SERVPRO of Tupelo and SERVPRO of Amory Aberdeen & West Point is always Here to Help when disaster strikes. We have crews who are on call 24/7 because we know that when disaster strikes there is no time to wait. 

Crawlspace 

Crawlspace may be hard to work in and place drying equipment into. 

Low temperatures can make it difficult to warm the space and properly dry it. 

We love our customers here at SERVPRO!

3/14/2022 (Permalink)

SERVPRO team smiling at a job Call your local SERVPRO today! 662-690-6502

Here at SERVPRO, our customers are our main priority, and we love receiving positive feedback from them.

Here are FOUR recent remarks from our happy SERVPRO customers!

SERVPRO ladies Sam, Jessica, and Criffie came out and did a general cleaning for us. They did a wonderful job, very friendly and efficient. Also, Eric and Fred came along to remove the carpet and discard a few items. Thank you guys so much. 5 stars!

Kurt was extremely helpful in getting everything going only 3 days after our house caught fire. Within the week, his team had the house completely smoke-free and cleaned. Amazing team and amazing work!!!! Would definitely recommend!!!

I was very happy with the pack out team and their efficient and professional manner while in my home.. I would definitely refer this team to anyone in need of these services.. Sam, Jessica, Fred and Jaren. Thank You for your compassion and time.... 5 Stars

Hugh and his team were exceptional!! They helped me with all of my needs and were punctual, respectful, and courteous!!

Definitely recommend this crew!

Did you know? SERVPRO also provides Board up Services.

3/14/2022 (Permalink)

SERVPRO trucks - at a customers home Look for our Green Machines! Call us today! 662-690-6502

Fire Damage Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, the SERVPRO Franchise Professional can board up missing windows and walls and place tarps on damaged roofs.

Vandalism Board-Up

Vandalism and graffiti can be very upsetting. It can range from relatively minor pranks to malicious destruction of property. Often simple acts of vandalism, like breaking a window, can cause significant water and mold damage if not addressed promptly.

SERVPRO Franchise Professionals will act quickly to remove broken glass from inside & outside your home or business and effectively board up all windows securing the inside of the building.

What About Other Types of Vandalism?

 In addition to boarding up, SERVPRO professionals can remove spray-painted graffiti from exterior walls, they can also clean driveways, walkways, asphalt, metals, wood, glass, plastic, and masonry. Their highly trained technicians can offer the following services:

What to Expect When SERVPRO Professionals Provide Board-Up for Your Home or Business  

  • Temporary secure enclosure  
  • Roofs will be temporarily secured with tarps
  • Fencing can be provided as an extra measure
  • All openings will be temporarily secured 

Call us at 662-690-6502 if you have any questions or concerns!

SERVPRO of Tupelo 

SERVPRO of Amory/ Aberdeen & West Point 

SERVPRO- Your Experts in Fire Clean Up

3/11/2022 (Permalink)

Customers Contents -a couch before being cleaned after a fire Call your local SERVPRO today! 662-690-6502

When we visit your home after a fire loss, we will scope the affected areas to determine the extent of the loss. We will always pretest affected surfaces to determine the type of smoke and which products will help us recover the area most effectively. We have the equipment, expertise, and experience to restore your fire and smoke damage needs. 

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • The type of smoke may affect the restoration process.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, we will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is different, each job requires a unique solution tailored for the specific conditions. We have the equipment, expertise, and experience to restore your fire and smoke damage. 

YIKES! Cold Weather can Break your Pipes.

3/11/2022 (Permalink)

an image of a pipe bursting Call your local SERVPRO today! 662-690-6502

-It's almost springtime here in Tupelo and the surrounding areas, but we have a large chance of snow tonight! March 11, 2022

Winter weather can bring about more issues than just slippery roads and heavy snow to shovel. With the sudden drop in temperature and immediate increase, we are at risk of pipes bursting, which can cause a major water damage disaster at your house or business.

With the extreme cold comes an increased risk for frozen pipes in cooler areas of your home or your business. Here are some tips to help prevent pipes in areas such as basements, attics, garages, and kitchen cabinets from freezing during the coming cold snap:

  • Open faucets slightly to let water drip or slowly trickle during extreme cold.
  • Consider insulating pipes in cold areas of your home like crawlspaces or attics.
  • Keep your heat set to a consistent temperature 24/7.
  • Open kitchen cabinets to let warm air circulate near the plumbing, especially those cabinets near outside walls.

Three Professional Smoke Removal Methods

2/8/2022 (Permalink)

SERVPRO ad in magazine Call your local SERVPRO today! 662-690-6502

Below Are Five Methods that are Commonly Used:

Along with the visible damage, a fire may do to your business, there is also smoke damage to consider after the fire. If the smoke cleaning isn’t done right, it may mean years of a lingering odor. Traditional cleaning methods often aren’t enough to get rid of the smell. When you trust the restoration of your business to a fire damage and mitigation company, you can count on the most innovative equipment to be used.

Thermal Foggers

When trying to deodorize the smoke odor in a room, a thermal fogger may be used. During the process, a heated deodorizer is sprayed. Since it comes out in the form of fog, it can reach areas that traditional cleaning methods would mix. The cleaning mixture surrounds the smoke particles and absorbs them, making it an ideal neutralizing method. When this technique is used, the business will need to be evacuated.

Air Scrubbers

Designed to remove tiny pollutants from the air, scrubbers have a filtration system that takes in air and passes it through a filter, which is typically a HEPA filter. Once it goes throw, clean air is released back into the environment. As the process continues, the clean hair mingles with the smoky air to make it less dense. The speed that it works depends on the initial density, size of the room, and ventilation.

Ozone Machine

Another piece of smoke cleaning equipment used is an ozone generator. Similar to oxygen except it has three atoms instead of two, this colorless gas oxidizes odors. The ozone atoms attach to odor molecules to neutralize them. The machine breaks them down, along with odor-causing bacteria, to eradicate the smell.  After a fire, charred items and layers of soot aren’t the only concern. Smoke cleaning is essential to ensure your business is back to 

“Like it never even happened.”

Do you know if you are in a Flood Zone?

2/7/2022 (Permalink)

SERVPRO Logo Call your local SERVPRO today! 662-690-6502 "Like it never even happened."

Do you live in a potential flood risk zone? If you don’t know the answer to that very important question. It allows you to easily enter your business, home, or other address to determine if your property is at risk for flooding based on a visual flood map. If you happen to live in a flood risk zone and your residential or commercial property is hit with flood damage, we can come to your rescue and make the damage “Like it never even happened.”
With more than 1,700 franchises strategically positioned throughout the U.S. and Canada, help is near when you experience flooding at your home or business.

No job is ever too big or too small for our team here at SERVPRO. Our heroes have helped rescue the day at a number of storm emergencies, such as Hurricane Ida, and many others. We can do the same for you should you ever experience such an event.

Call your local SERVPRO today!
662-690-6502

"Like it never even happened."

How Can Homeowners Remove Water Damage?

2/4/2022 (Permalink)

flooring that has been affected with water damage Call 662-690-6502 for service from SERVPRO today!

Water can quickly damage the flooring in your home!

Have this number on had 662-690-6502 and contact SERVPRO for water removal and remediation efforts.

SERVPRO Offers Premier Service Among Water Restoration Companies

Homes across America experience copious amounts of water damage each year, and pipe leaks and appliance failures can add to any homeowner’s stresses. An estimated one in 50 homeowners experiences the stress of home water damage each year.

Institute of Inspection, Cleaning and Restoration Certification (IICRC) -accredited Mississippi companies like SERVPRO respond quickly to disasters 24 hours a day, seven days a week.

How Do our SERVPRO Techs Restore Wet Carpet and Pad?

SERVPRO professionals implement various tools and techniques to restore a home’s carpeting. 

Included:

  • Lifting carpet and pad so that air movement and dehumidification equipment can dry underneath it
  • Controlling odors with EPA-registered antimicrobial solutions
  • Extracting moisture with carpet wands and rover vacuums

Unsalvageable carpet can be removed from the property with the permission of homeowners and permission of the insurance adjuster. SERVPRO technicians can reinstall and re-seam both new and restored carpet and pad or provide a new carpet pad if the carpet is salvageable.

Call 662-690-6502 for service from SERVPRO, which numbers among the area’s premier water restoration companies.

I bought a fire extinguisher for my home. Now what?

2/4/2022 (Permalink)

a fire extinguisher with directions Call SERVPRO today! 662-690-6502

We care about our customers here at SERVPRO of Tupelo SERVPRO of Amory/Aberdeen & West Point, so please read below so you can be well informed on how to use your fire extinguishers at home.

Pull, Aim, Squeeze, and Sweep until the fire is out!

Now you may be thinking that you’re as prepared as you could be for a home fire. However, owning a fire extinguisher won’t do you much good if you don’t know how to use it. Did you know that fires can double in size every 60 seconds? That being said, you don’t want to wait for a fire to break out in your home to look over the directions for the first time.

Before you even reach for that fire extinguisher, make sure the fire is still in the incipient stage (the flames aren’t taller than you) and that it’s not threatening to block your evacuation route. If you’re good on both of those fronts, all it takes to effectively operate most fire extinguishers is remembering and executing the acronym 

P.A.S.S:

PULL the pin.

AIM the nozzle at the base of the fire.

SQUEEZE the handle to release the fire extinguishing agent.

SWEEP the nozzle from side to side until the fire appears to be out.

After executing the P.A.S.S. technique, don’t turn your back on the area of the fire as flames may still flare-up. And remember to evacuate immediately and call 9-1-1 if the fire gets out of hand. Your safety is the number one goal of a fire preparedness plan!

5 Star Reviews- From our Happy SERVPRO Customers

2/3/2022 (Permalink)

Servpro vehicles in front of customers home Call your local SERVPRO today! 662-690-6502

We love hearing from our satisfied customers, here at SERVPRO! 

SERVPRO came in and did an excellent job of cleaning up our floors after remodeling our office. I would highly recommend Todd and his crew to anyone needing any type of cleaning service.

Matt A. Tupelo, MS

Superb Smoke Cleanup

Eric, Criffie, and Tammy from SERVPRO worked in our home after smoke damage recently. The job they did was outstanding! They went above and beyond and wanted to be sure we were satisfied customers. Well, we are satisfied and beyond! Thanks to all 3! It is so appreciated! Too, thank you to J.G. for being such a help in seeing that our needs would be met.  -Kevin M.  

Did a good job of repairing water damage in our church. -Matt M.  

Best Service Around

I needed a new roof and had damage to the ceiling inside my house from Hurricane Ida. SERVPRO was the best experience I have ever had with housing construction. From the first call I made to them I was taken care of as though My problem became theirs. They were very professional and personable at the same time. I definitely will use them again and recommend them to anyone that wants the best of service.

-Dorothy J. 

Winter Fire Safety Tips

2/3/2022 (Permalink)

SERVPRO winter safety picture Call your local SERVPRO today! 662-690-6502

The groundhog officially saw his shadow yesterday, so six more weeks of winter. The helpful information and tips below are still important not just during the holidays, to keep your home safe.

According to the American Red Cross, winter holiday fires claim more than 500 lives each year and cause approximately $554 million in property damage. We put together some essential winter holiday fire safety tips to help reduce those numbers. Follow these suggestions from our fire restoration experts, and keep your family, home, pets, and belongings safe this holiday season and throughout the New Year.

WINTER FIRE CAUSES

During the winter and all through the holidays, several seasonal factors can increase the risk of fire in your home. These factors range from an increased fireplace and candle usage to Christmas tree fire hazards. As beautiful as these light touches may be, it is important to keep certain holiday fire safety tips in mind. General holiday fire safety includes:

  • Never burn wrapping paper, garbage, or other debris in your fireplace.
  • Test every smoke detector in the house and make sure all of them have charged batteries. A September 2015 report by the National Fire Protection Association (NFPA) stated that the death rate per 100 reported home fires was more than twice as high in homes that did not have any working smoke alarms compared to the rate in homes with working smoke alarms (1.18 deaths vs. 0.53 deaths per 100 fires).
  • Always supervise children around fireplaces, wood-burning stoves, and any open flames, even candles.
  • Check your space heater before using it. If it is not operating correctly or the cord is damaged in any way, don't use it.
  • Never leave a room when a candle is burning. Candle fires are four times more likely to occur during the holidays.

Call your local SERVPRO today! 

662-690-6502

Five Ways to Protect Your Business from Flood Damage

2/3/2022 (Permalink)

damage at local business Call your local SERVPRO today! 662-255-8250

Commercial flood damage in Tupelo, Mississippi

Don't let your business succumb to water damage caused by flooding. Take the time to ensure that your building, employees, and personal property are all prepared to face any type of disaster. Make sure to contact storm remediation experts if your business has fallen victim to flood damage.

Prepare To Face A Flood 

As a business owner, you need to make sure that you're prepared to take on any type of disaster, including flooding. Failure to address or remediate water damage in a timely manner can result in devastating amounts of secondary damage. Protect your business in Lee County and the surrounding areas by preparing to face a flood before disaster strikes.

1. Assess Your Location's Risk.

There are multiple ways to assess your building's flood risk. The Federal Emergency Agency can provide you with a map that displays locations that have a higher flood risk.

2. Create and Discuss a Disaster Plan With Your Employees.

It's a good idea to implement a couple of different disaster plans for your business. It is vital that you inform and train your employees on the specifics regarding any type of evacuation plan. This can help ensure everyone's safety in the event of a major black waterflood.

3. Install Alternative Energy Sources.

Less severe storms or floods might not warrant a complete evacuation. If a business can continue safely, then you should make every attempt to do. Installing backup generators and air conditioning units can help expedite recovery time and reduce the amount of income lost.

4. Protect Important Records.

Your business's most important files should have multiple backups regardless. In case of flooding, you should take steps to waterproof these backup copies. Store physical documents in waterproof containers that are elevated at least one foot above the projected flood level. Electronic documents should have multiple backups stored in the Cloud.

5. Purchase Commercial Flood Insurance.

According to FEMA, almost 40% of small businesses are unable to recover from even the smallest of floods. Insurance coverage can help prevent flood damage from killing your business.

SERVPRO READY

2/2/2022 (Permalink)

a man and a woman looking at a tablet together Be SERVPRO READY Call your Local SERVPRO Today! 662-690-6502

When disaster strikes, you need to be prepared, and 

SERVPRO cares about just that! 

Your disaster recovery plan needs to be both thorough and simple. Simplicity is key because, unfortunately, all the planning in the world isn’t going to save us from ourselves in case of emergency, our brains will fail us.

Basically, your brain, when confronted with a crisis, shuts down. The shut-down may be temporary, but it’s very real.

Your hippocampus consolidates information for you. It stores information, information like the first action on your disaster recovery plan. When your hippocampus is confronted with new information, like say a tornado or water main break, it is responsible for switching you over to stress-response mode. This is a good thing, but when your hippocampus hits the stress button indicating that your body should release cortisol from your adrenal glands, it shuts itself down and waits until there’s a good level of the hormone circulating in your body.

So in those first instances when you’re confronted with a crisis, your brain won’t be focusing on your disaster recovery plan, and unless that plan is simple, it might take a while for your brain to get back to it.

November 27, 2013 by Secure360 and UMSA

Take the time now to be SERVPRO Ready. If disaster strikes you will not only be prepared, but it will also save you valuable time during an event. 

USE THE LINK BELOW- Free SERVPRO Ready Plan

https://bit.ly/3FHRcaR

Fire Damage, Mold, Water Damage, General Cleaning, Specialty Cleaning, Storm, Commercial, and Construction. 

The list below is the items that SERVPRO offers to our customers. 

Call your local SERVPRO today for a quote! 

662-690-6502

How can you identify mold problems in your business or commercial facility?

2/2/2022 (Permalink)

a cartoon picture of mold SERVPRO® of Tupelo SERVPRO® of Amory/Aberdeen & West Point 662-690-6502

Mold lurks where you can't see it. 

Finding the answer to your mold questions means investigating thoroughly for what may very likely be invisible clues.

If you have water stains on a ceiling or your walls, you may not think it is a big deal, but the damage will often be more than one little spot. You may find discoloration of drywall or ceiling tiles; this means that moisture has already caused a problem, and you probably need help.

Here is how to identify the warning signs of mold:

Investigate - If you smell musty or mildew odors it is a likely sign that there is mold growing.

Look - For discolored marks, stains, signs of leaks, bubbling paint, and areas of high moisture or humidity.

Communicate - to your employees and operations managers about indoor air quality and health.

Call - SERVPRO for help. We provide free inspections and advice to help you determine if you have an infestation.

SERVPRO® of Tupelo SERVPRO® of Amory/Aberdeen & West Point

662-690-6502

Three Easy Tips for Removing and Preventing Mold Growth in Your Shower

2/2/2022 (Permalink)

a shower with mold Call your local SERVPRO® of Tupelo SERVPRO® of Amory/Aberdeen & West Point today! 662-690-6502

How To Get Rid of Mold In Your Shower

Dealing with shower mold in Lee County, Mississippi, can often be overwhelming. However, the good news is that there are plenty of quick and easy solutions available to you. 

Here are three tips on how to get rid of black mold in your shower.

1. Create a Mold Removal Solution

One of the most effective ways to remove shower mold is to create a mold cleanup solution. There are three main types of solutions:

  • white vinegar
  • borax
  • bleach

White vinegar is a great option to remove the mold because it's safe and nontoxic. All you have to do is pour some vinegar into a spray bottle and apply it to the affected areas. Similar to white vinegar, a solution of borax and water can be used to spray over any moldy surfaces. While bleach is an effective method to kill black mold, it should only be used as a last resort due to its toxic and irritating fumes.

2. Use a Scrub Brush

If your mold removal solution isn't able to target the hard-to-reach areas of your bathroom, a scrub brush can do the trick. Simply scrub the affected areas of your shower until the mold is gone. You can even use a toothbrush to scrub grout or caulking, which are common sources of mold but hard to reach with a large scrub brush. Be sure to rinse the toothbrush afterward, as this prevents spores from spreading throughout your bathroom. Contacting mold remediation specialists can help you target any remaining mold and stave off future growth.

3. Ventilate Your Bathroom

Once you've removed any existing mold from your bathroom, you'll want to prevent further spores from forming. Because mold thrives in humid environments, turning on the bathroom fan while showering is an effective way to reduce steam and moisture. You can also open the window immediately after showering, as this can allow the excess evaporation to escape.

Although the mold removal process differs for each scenario, the general blueprint remains the same. Using these three tips can help you both remove shower mold and prevent its recurrence.

Call your local SERVPRO® of Tupelo 

SERVPRO® of Amory/Aberdeen & West Point today!

662-690-6502

Certified SERVPRO Clean at Local Bingo Hall

2/1/2022 (Permalink)

bingo hall with SERVPRO table topper Call your local SERVPRO today! 662-690-6502

Local cleaning at Magnolia Bingo in Tupelo, Mississippi.  

The Certified SERVPRO Cleaned Process:

Our thorough deep Covid cleaning has three phases and we refer to them as the “3 C’s."

-FIRST: Consult

When we get a call for a positive Covid clean job, SERVPRO takes three steps to ensure the clean is everything needed for our client's specific needs.

-SECOND: Clean 

During this second step of the process, our professionals here at SERVPRO will use EPA-approved hospital-grade cleaning solutions to clean.  Each job is different based on the client's needs.  SERVPRO adheres to the CDC on decontamination standards, cleaning all touchpoints and surrounding surfaces. 

-THIRD: Certify

After we clean, we will place a Certified SERVPRO clean shield on the front door of that specific property.  This represents to anyone in the community the commitment to comfort and security of their customers, employees, and community. 

SERVPRO Cares about the Community

2/1/2022 (Permalink)

three men standing in line at Buffalo Wild Wings Call your local SERVPRO today! 662-690-6502

2021 F1rst Responders Bowl Event

This event is always one of our favorites here at SERVPRO of Tupelo SERVPRO of Amory/Aberdeen & West Point. We are very thankful to all our heroes who keep us safe on a daily basis. 

We had a great turnout this year of first responders at Buffalo Wild Wings Tupelo, Mississippi.  We raffled off twenty-plus raffle items from SERVPRO and local businesses including; Supertalk MS, NAPA, Phyfer's Restaurant, Lowe's, Hunters Haven, Ken Jeter, 4 Seasons, and Tupelo Lumber. 

A great event for our heroes! 

Helpful Tips- On how to Prevent Dryer Fires

2/1/2022 (Permalink)

a dryer after it has been on fire- sitting outside Call your local SERVPRO today! 662-690-6502

Did you know that according to the U.S Fire administration 2,900 home dryer fires are reported each year and cause an estimated 5 deaths, 100 injuries, and $35 million in property loss? 

The leading cause of home clothes dryer fires is a failure to clean them which causes lint to accumulate and then in turn causes a fire. Home fires happen more often during the winter and fall seasons. 

Here are some ways to avoid fires within your own home:

  • Clean the dryer vent at least once a month to avoid lint accumulation.
  • Use metal dryer ducts to help prevent dryer fires.
  • No matter the kind of duct is installed in your dryer, make sure to regularly clean it.
  • Occasionally wipe the sensor with a rag or cotton ball.
  • Clean the lint screen/filter before or after drying each load of clothes.

Call your local SERVPRO of Tupelo 

SERVPRO of Amory/Aberdeen & West Point today!

662-690-6502

Choose SERVPRO to handle all your needs!

2/1/2022 (Permalink)

puppy dog with a SERVPRO bow in its hair Here for our customers and here to help! Call SERVPRO today! 662-690-6502

January 2022 was a great month of reviews at SERVPRO of Tupelo SERVPRO of Amory/Aberdeen & West Point.

Here at SERVPRO, our customers are our main priority, and we love receiving positive feedback from them.

Here are three recent remarks from our happy SERVPRO customers! 

I needed a new roof and had damage to the ceiling inside my house from Hurricane Ida.  SERVPRO was the best experience I have ever had with housing construction.  From the first call I made to them I was taken care of as though my problem became theirs.  They were very professional and personable at the same time.  I definitely will use them again and recommend them to anyone that wants the best of service.

Dorothy J

We had a crew out to clean our ait ducts today.  Hugh, Sam, Jessica, Mike, and Tammy were fantastic!  They were very professional and friendly.  They gave a good explanation of what was going to happen and got the job done well.  We would definitely use them again.

Jamie 

Kelsey and Shaun were great, well respected, well mannered, worked as a team, and showed interest in their work.

Thanks a lot, SERVPRO 

Brandon

Here for our customers and here to help!

Call SERVPRO today! 662-690-6502 

Tips on How to Clean a Moldy Washing Machine

1/27/2022 (Permalink)

white washing machine Call your local SERVPRO today! 662-690-6502

Take preventative measures in your washing machine.  It's natural to assume that our washing machine is self-cleaning, especially with all that soap and warm water tumbling around. However, this isn't always the case. Your laundry machine has a pretty high risk of falling victim to mold growth, especially if you don't take the proper preventative measures. Follow these steps if your laundry machine has an unwanted mold smell.

Getting Rid of the Mold:

Luckily, mold is extremely easy to clean out of a laundry machine. Just follow these steps:

  • Create a non-toxic, mold cleaning mixture using equal parts baking soda and freshwater, 1/4 of each product should suffice. Add this cleaning solution to the machine's detergent container.
  • Pour two cups of white vinegar directly into the drum itself.
  • Run a normal wash cycle on the highest heat setting possible. Make sure you don't have any clothes in the washer for this specific cycle.
  • After the cycle ends, use a kitchen sponge or scrub brush to attack any remaining patches of mold. Use a mixture that contains equal parts of white vinegar and freshwater for this process.
  • Even if your washing machine isn't suffering from mold growth, it's still a good idea to repeat the above process at least once each month for maintenance purposes. After all, the best offense is a great defense.

Preventing Mold Growth

Once you've gotten rid of the mold that caused your musty, dirty laundry, you're going to want to keep it away. Prevent subsequent mold growth by keeping your machine's drum as dry as possible. This involves removing your laundry as soon as possible after the wash cycle ends and leaving the washer's door open to dry out when you aren't using the machine. You might also consider running a fan near the washer to help accelerate airflow.

Nothing ruins the excitement of laundry day quite like a moldy washing machine. Using the above technique should solve the problem, but if it doesn't then you need to contact mold remediation experts for further help.

Call your local SERVPRO today! 

662-690-6502

Do you have a game plan for your furry friends?

7/12/2021 (Permalink)

chocolate lab in the snow The experienced crews of SERVPRO of Tupelo and SERVPRO of Amory/Aberdeen and West Point are always here to help. 662-690-6502

SERVPRO of Tupelo and SERVPRO of Amory/Aberdeen and West Point asks you to help your pets to be (pet) prepared.

Pets are just as important as any family member to many people, so make them a part of your preparedness planning.

There are several things you can do to make sure your pets stay safe during an emergency.

  • Have a trusted friend who can check on your pets if you are unable to get home.
  • Know how to find pet-friendly hotels along your travel routes.
  • Build a Pet Preparedness Kit: download this Pet Preparedness List from Ready.gov for more information about building a preparedness kit for your pet.

If your home or business is affected by storm damage, call the trusted professionals at 662-690-6502. The experienced crews of SERVPRO of Tupelo and SERVPRO of Amory/Aberdeen and West Point are always here to help.

Guidelines To Quickly and Effectively Clean Up Post-Flood

6/18/2021 (Permalink)

multiple blue water droplets Call your local SERVPRO today!

A flood can wreak havoc on your home's structure, belongings, and even your home's environment, as the water can carry contaminants and mud. For this reason, it is imperative that you begin content cleaning efforts as soon as the waters recede, or as soon as the influx of water has stopped. The more time you take to begin cleanup efforts, the greater the chance that your home and belongings will experience irreversible damage.

Floods can damage everything from carpeting to furniture and from your home's ductwork to its HVAC system. If you want to minimize damage and restore your home to normal, there are particular areas to which you must pay attention:

• Heating and cooling systems

• Appliances

• Ceilings and walls

• Electrical systems

• Sewage systems

• Carpeting, vinyl, and wood floors

Content Cleaning Tips.

Though the majority of flood cleanup should be left to the professionals (especially if gray or black water is involved), there are a few steps you can take before your local SERVPRO team shows up. First, contact your insurance company. If your homeowners' insurance policy covers the damage, an adjuster will be in contact with you.

Once you've made the necessary phone calls, begin to shovel mud out of your home. If a garden hose reaches the flooded area, you can use the hose to spray mud away. Once the mud is gone, start sanitizing. Scrub surfaces with hot water and a heavy-duty cleaner. Soak belongings that can be soaked in a mixture of hot water and chlorine bleach. If the items in question are metal, such as silverware or pots and pans, simply let them sit in boiling water for 10 minutes.

Take any rugs and furniture outside to air dry and use a dehumidifier and fans to remove moisture from the air. You can also begin to toss smaller, contaminated items, such as toys, stuffed animals, and food.

Ideally, you should leave the deep content cleaning to the professionals, as professional flood restoration teams know what is salvageable and what is not. Moreover, experts have the necessary safety equipment to restore your home to a pre-flood condition.

For more information, call your local SERVPRO team today! 

Ways You Can Safely Use Candles In Your Home

6/17/2021 (Permalink)

a candle burning on top of a table Call your local SERVPRO today! 662-690-6502

Avoid Candle Fires in your Home

With warm light and pleasant fragrances, candles can be an easy way to create the atmosphere that you want in your home. However, they can also become a safety hazard if not used properly. Candle fires are common, but the following tips can help you avoid them.

1. Never Leave Burning Candles Unattended

It may seem like an annoyance to extinguish a candle every time you leave the room. However, leaving it burning could result in a candle fire if something gets too close to the flame or if it burns too low. It is best to blow out candles before going to sleep as well, even if you are in the same room.

2. Always Keep Them Out of Reach of Pets and Children

Both children and pets often come with an excess of energy and curiosity. For this reason, it can be easy for them to inadvertently start a candle fire. Keep burning candles in an area that is not within reach, and do not leave them unsupervised.

3. Keep Them Away From Any Flammable Items

When you are using a candle, you should be sure to have the area free of flammable objects. This can include papers as well as fabrics such as curtains and bedding. These types of items should be at least a foot away from any candles that are in use. Flammable liquids should be kept even further away.

4. Use an Alternative to Candles 

Perhaps the easiest way to prevent a fire is simply not to use candles at all. There are a variety of other ways that you can achieve a more relaxing home environment. If you are only interested in adding a pleasant scent to your home, a wax warmer is a great option. You can also buy battery-operated flameless candles that look and smell like the real thing.

While these tips can help you prevent an emergency, accidents can still occur. Whether it is small or large, fires often require smoke cleanup and some repairs. If this happens, SERVPRO of Tupelo and SERVPRO of Amory/Aberdeen & West Point can help return your home to its previous condition.

How to Prevent Clogged Gutters from draining water into your home

6/16/2021 (Permalink)

Gutters on a brick home SERVPRO of Tupelo, SERVPRO of Amory/Aberdeen & West Point wants to help you keep your home in the best condition possible. - Call us today!

-Water Damage is a Possibility with Misaligned Gutters

Watching the rain hit a window as it cascades downward might entertain children, but homeowners should see such activity as a sign of impending problems involving their home. Gutters clogged with leaves, twisted sections, or broken, disconnected areas can cause water to hit your home instead of flowing correctly.
Once your gutters receive the required repairs, SERVPRO can mitigate any water damage in your home's living space. When water damages a home because of misdirected rainfall, it can also affect window frames, particularly those made of wood. Interior walls made of drywall can break away in sections or crumble at the slightest touch.

When SERVPRO technicians perform mitigation of water damage, we always check the moisture content of surrounding materials to ensure that they remain undamaged. Materials can seem uncompromised even after water seeped into them. Early detection of this situation means we can get the affected area dried out quickly and prevent any permanent damage. Helping our customers save money is always important to us at SERVPRO.

Water can also occur at the floor level after entering a house. Once there, it can begin warping trim and floorboards. We carry highly effective equipment that handles drying out the moisture inside walls and other structures inside a house. After removing the baseboards and drilling two small holes, we can place the flexible tubing attached to our injectidry system. Once ready, we can begin moving warm, dry air through the wall's cavity and get it dry again.
When moisture invades a floor, we can use mats that work similarly. Air movers also work to increase evaporation, and desiccant machines extract water vapor from the air as it circulates. Wherever materials show water damage, we only remove what is necessary and as neatly as possible.

SERVPRO of Tupelo, SERVPRO of Amory/Aberdeen & West Point wants to help you keep your home in the best condition possible.

Call your local SERVPRO today! 662-690-6502

Home Protection Tips For Spring Showers

3/26/2021 (Permalink)

tulips in spring time rain Call your local SERVPRO today! 662-690-6502 "Like it never even happened."

With all the recent storms that have taken place in the area recently, it is a good idea to know how to prepare your house for these spring showers.

  • Inspect the house siding. 

Check for damage, cracks, and holes. Seal up leaks with paintable or clear caulk. Make sure the paint is in good condition. If it isn’t, consider getting the house painted before winter sets in.

  • Prepare or install storm doors and windows. 

If your home has a combination storm/screen door with interchangeable glass and screen panels, switch from screens to glass. Spray a little 

WD-40 on the storm door’s hinges and latches. Be sure the door closer is adjusted and working smoothly.

  • Weatherstrip windows and doors 

Do this to ensure less likelihood of drafts and to minimize heat loss. 

  • Clean your gutters and downspouts. 

When gutters and downspouts clog with leaves and debris, water overflows and spills down, affecting walls and footings. If your house is beneath many or few trees, it’s a great idea to clear the gutters at the beginning of the spring season, and then clean them again after the first rain to remove leaves and debris that wash down from the roof.

  • Check your roof, skylights, and flashing. 

The roof is the most obvious point of entry for rain. If checking your roof is more than you want to handle yourself, please see our affiliate partner, HomeAdvisor, or social media ads to receive free bids from local asphalt and shingle roof repair pros. 

  • Repair gutters and downspouts. 

Fix loose, sagging, or leaking gutters and make sure downspouts carry drainage well away from the house.

Call your local SERVPRO today! 

662-690-6502 

"Like it never even happened." 

3 Ways To Prevent Potential Basement Flooding From Storms

3/25/2021 (Permalink)

Flooding in a basement Call your local SERVPRO today! 662-690-6502

Many homeowners dream of having a basement that they can make into their own space. Whether it’s for added living space, a man cave, or even a basement apartment. When adding features to a basement requires a substantial amount of investment, it’s paramount you protect your investment and the additional equity it has contributed to your property. 

Rainstorms and hurricanes can cause significant damage to your home ruining the investment you’ve made. Torrential rainfall and flash flooding may make water cleanup a further ordeal you rather not encounter. There are several steps that you can take to minimize the likelihood of a basement flood.

  1. Building a rain garden may assist in preventing excess rain from coming into your basement. 
  2. Review your basement windows to ensure they are sealed properly. 
  3. Evaluate your basement and your entire home for any plumbing leaks.

SERVPRO of Tupelo, SERVPRO of Amory/Aberdeen & West Point are experienced in the area of water cleanup, remediation, and mitigation. We’ve partnered with hundreds of homeowners during their water damage situations to resolve them effectively. 

Call your local SERVPRO today! 

662-690-6502 

Tips For Making an Office Fire Escape Plan

3/23/2021 (Permalink)

Building with a fire on the top floor SERVPRO "Like it never even happened." Call your local SERVPRO today. 662-690-6502

Post the emergency escape plan at strategic locations. Every workplace needs a fire escape plan. This plan should be posted throughout a building and shared with all occupants. Be sure to train new employees and perform regular drills to ensure that the emergency escape plan is carried out correctly in the event of a fire.

Test Fire Detection and Suppression Equipment

Many commercial properties are equipped with advanced detection and suppression systems. A fire escape plan should include regular tests to ensure the functionality of detectors and sprinklers. Hardwired alarm systems should have battery backups, and it is important to replace batteries that function as a main or backup power source. Make sure that fire extinguishers are of the appropriate class and filled with suppressant.

Plan Different Evacuation Routes

Use an accurate floorplan to determine evacuation routes from every room in a structure. It's a great idea to do the following:

  • Identify primary and secondary routes
  • Obtain equipment such as an escape ladder
  • Ensure that all routes are reasonable for occupants

Secondary routes may be less than ideal, but they should still be practical. Keep the age and physical condition of occupants in mind. 

Post the emergency escape plan at strategic locations in your building.

Keep Track of Occupants

Every business should maintain a current contact list. This list should include these details:

  • Names
  • Contact information
  • Departments

Keep this list in a location where it can be accessed remotely or physically removed in the event of a fire. Every business should have a safe location where employees can gather outside. This place should be far enough away from the structure without being downwind.

An office fire escape plan may also identify which employees are responsible for attempting to evacuate critical contents. It is smart to plan and back up important records off-site. If a fire damages a building Lee County, MS, rely on a mitigation and restoration company to resume business as soon as possible.

SERVPRO: "Like it never even happened." 

Call your local SERVPRO today. 662-690-6502 

Facts About Mold

3/23/2021 (Permalink)

Mold on ceiling and walls Call your local SERVPRO today! 662-690-6502

Where there is moisture there is mold. Don't wait when you find unwanted water call SERVPRO of Tupelo, SERVPRO of Amory/Aberdeen & West Point!

Mold is a type of fungus that consists of small organisms found nearly everywhere. It can be black, white, orange, purple, or green. Mold thrives on moisture and reproduces utilizing tiny, lightweight spores that travel through the air. When mold is growing on a surface, spores can be released into the air where they can be easily inhaled.

The exact number of mold species is still unknown, scientists estimate that there are thousands. Many of them can affect your home and business.

Here are three of the most common kinds of mold and how they are identified.

1. Aspergillus

Aspergillus is frequently found wherever dust accumulates and spreads to areas like floors, wallpapers, and air filters. It typically has a brown or dark green color and certain species are also found on food.

2. Cladosporium

Cladosporium colonies can grow in bathrooms, basements, and on any wooden surface. Typically, you can spot this type of mold by its green or brown color. This mold is possible to remove by yourself but calling qualified mold experts can assist in its disposal.

3. Stachybotrys 

Stachybotrys earned its nickname, black mold, through its distinctive greenish-black and gel-like appearance. It is frequently found where moisture dwells such as restrooms or on walls in rooms that have experienced flooding. 

Tupelo MS Water Cleanup - Avoid Creating Mold Infestations In Your Home

3/19/2021 (Permalink)

SERVPRO truck - at the warehouse Call your local SERVPRO today! 662-690-6502

1. Call SERVPRO to avoid water damage leading to mold growth.

Many consumers unintentionally create the right conditions that foster mold infestations. It begins with a water leak somewhere or perhaps an overflowing sink. Water spreads across the floor, into other rooms, soaking carpets and under padding. The leak is repaired, and the visible water is mopped up, and the flooring is allowed to dry naturally. These consumers may have created the perfect conditions for mold growth.

SERVPRO receives calls from consumers all of the time about water cleanup in Lee county. A mold infestation has appeared, there is a musty smell in the area, and family members are experiencing health effects. We can help manage the initial water event, clean up the water, and dry all areas affected to avoid future mold infestations.

2. Stop the Leak and Remove the Water

SERVPRO recommends that consumers manage the leak first and foremost. Turn the tap off, or shut off the main water supply, and make repairs if there is a water leak. Then call SERVPRO for help! SERVPRO 

can respond in less than 4 hours, we are available on a 24/7 basis. To start, begin mopping up as much of the water as possible. This limits the overall damage and controls the area that may become soaked with water.

3. Extracting the Moisture

SERVPRO has the equipment to remove every last drop of water and dry your floors, including hardwood, subfloors, and carpeting. We use a weighted water extractor to squeeze every last drop of moisture from the carpet and underpad. Hand-operated vacuums remove water from hard surfaces such as hardwood, linoleum floors, and tile.

4. Air Movers and Dehumidifiers 

We also want to avoid any opportunity for mold growth. We use desiccant air dryers to remove moisture from hard surfaces such as hardwood floors. Carpets are sometimes lifted to expose the underpad and subfloors. Air movers are used for blowing air into these areas to absorb moisture, and dehumidifiers are used to remove humidity from the air. SERVPRO ensures that there is no moisture left to support the growth of mold.

Ways To Protect Your Home From Hail Damage

3/19/2021 (Permalink)

a home affected by a hail storm Call your local SERVPRO today! 662-690-6502

When rain and freezing temperatures mix we are at risk for hail damage. Hail is large, layered ice particles, often spherical, which are produced by thunderstorms having strong, tilted updrafts. Hailstorms form within an unusually unstable air mass, that is, an air mass in which the temperature falloff with height is much greater than normal.

Make sure your roof is in good condition

Inspect your roof to repair any wear and tear as preventative maintenance.

Choose steep-sloped roofs

If possible, select a home with a steep-sloped roof, as low-sloped and flat roofs suffer more severe hail damage.

Replace the roof when necessary:

If it’s time to replace the roof, make an informed decision and select a replacement shingle by reviewing the latest impact rating results by the Insurance Institute for Business & Home Safety.

Select fiber-cement siding

Select fiber-cement siding where aluminum or vinyl siding would otherwise be used because it is more resilient to hail.

Select impact-rated skylights

Select impact-rated skylights that meet FM Approval Standard.

Close drapes, window shades, and blinds

Close drapes, blinds, or window shades during a severe hailstorm to keep the wind from blowing broken glass inside. Members of the National Roof Contractors Association (NRCA) are usually a good choice as they are normally up-to-date on the latest issues and product requirements. Some roofing manufacturers also have training and certification programs for contractors who install their products.

What SERVPRO has in store, after the year 2020!

3/18/2021 (Permalink)

SERVPRO sign -Tupelo, MS Call your local SERVPRO today! 662-690-6502

SERVPRO will still be the “faster of any size disaster,” and to further that claim, SERVPRO plans to expand!
This means that SERVPRO will have more manpower for those larger disasters, and more manpower means getting homes and businesses back to working order, faster. We aim to provide exceptional customer service for every customer.
After this life-changing year of the 2020 pandemic, SERVPRO has adapted to the changes and conquered many of the roadblocks ahead. Disinfecting may still be a huge thing in 2021, and SERVPRO will be there again and again to disinfect and sanitize it all. While people are still working from home, we still will be able to provide carpet and duct cleaning for the extra traffic, as well as any mold, flood, or fire damage jobs. Whatever lies ahead, SERVPRO is always ready.

Facts to know: 10 major things that can cause a house fire

3/18/2021 (Permalink)

Christmas tree- in a home Call your local SERVPRO Today! 662- 690-6502

Every home faces the potential for a numerous assortment of risks with the most dangerous of these being a house fire. An accidental fire can occur from many common household items and can easily decimate a house in mere minutes if it is not properly and quickly handled. While proper insurance can help mitigate financial loss, it is better to understand and work to prevent the situations that lead to house fires of any kind. Most homes are stocked full of combustible items. This list is meant to help homeowners not only identify potential issues but also lower the risk of a house fire. Whether it’s a candle accidentally burning throughout the night, faulty cooking equipment, or any other scenario, homeowners should be aware of the most common causes of house fires and work to minimize and prevent accidents before they occur. 

  1. Heating Equipment 
  2. Cooking Equipment
  3. Flammable liquids
  4. Careless Smoking
  5. Electrical Equipment
  6. Candles
  7. Children Playing with Fire
  8. Inadequate Wiring
  9. Barbeque
  10. Christmas Trees

We can help mitigate fire, smoke, and soot damage. SERVPRO of Tupelo, SERVPRO of Amory/Aberdeen & West Point offers 24-hour emergency services if needed. 

SERVPRO IS HERE TO HELP! 

5 Star Reviews- From our Happy SERVPRO Customers

3/18/2021 (Permalink)

a group of SERVPRO employees out on a job Here for our customers and here to help! Call SERVPRO today! 662-690-6502

Here at SERVPRO, our customers are our main priority, and we love receiving positive feedback from them.

Here are a handful of remarks from our happy SERVPRO customers! 

"Sam and Criffie did a wonderful job cleaning 6 stars on their job!" - Mark Lantrip

"Kelsey and his team were very professional and explained everything thoroughly.  I would highly recommend them." - Kimberly Burk 

"Hugh Foster and Matt Copley did an excellent job for us at State Farm of Eupora!! Super nice guys and they go over and beyond to take care of business.  We appreciate everything you do and are grateful for your service." - Sue Vance 

Here for our customers and here to help!

Call SERVPRO today! 662-690-6502 

Fire Prevention

3/8/2021 (Permalink)

a smoke detector on a ceiling Call your local SERVPRO today! 662-690-6502

Safeguarding against potential fire hazards will significantly reduce the likelihood of a fire affecting your home and family. Make fire prevention and safety a priority in your home.

  • Install a smoke alarm on every level of your home and test it monthly.
  • Prevent electrical fires by never overloading circuits or extension cords.
  • Use appliances only as directed by the manufacturer. Unplug appliances when not in use.
  • Keep portable heaters at least three feet away from anything combustible.
  • Keep the fire in the fireplace. Use fire screens and have your chimney cleaned annually.
  • Install an affordable safety sprinkler system. In addition to keeping you safe, they can also increase property value and lower insurance rates.
  • Plan your escape. Practice your exit strategy from every room in the house.
  • Take the time to educate your children about the dangers of fire.

Four Helpful Tips for Making a Flood Insurance Claim

3/8/2021 (Permalink)

A cartoon house with a life preserver around it- surrounded by water Call Your Local SERVPRO Today! 662-690-6502

If your home has been damaged in a flood, then you will need to make a flood claim to help cover the costs of repairs. Addressing the situation in the right way will help you get through the process more easily and with less stress.
The following tips may help.

1. Call Right Away
When making a flood claim, it is important to contact your insurance company as soon as you can. Waiting too long to do so can cause your claim to be denied, as many policies require you to make a report within a certain period. Filing your claim sooner also allows you to get the process started and finished more quickly.

2. Go Over the Details
While you may have read over your policy when you purchased it, you probably haven’t spent much time studying it since then. Look over it carefully, so you know what to expect and what is expected of you.

3. Start on Mitigation Quickly
It can take some time for your insurance adjuster to arrive to inspect your house, so don’t feel like you need to wait to start taking care of the damage. In some cases, waiting too long to begin mitigation and allowing the damage to worsen can cause your insurance claim to be denied. To avoid this, contact a clean-up and restoration company to start work right away.

4. Document Any Damage
While you don’t need to wait for your adjuster to begin cleaning up, you should make sure you have evidence of the damage. Take photos of affected areas and belongings and set aside items in a safe location.
The restoration company can help with this task before they begin working on repairs. Filing a flood claim might seem like a complicated process, but keeping a level head and following these steps can make it go more smoothly. If you are uncertain about anything, don’t hesitate to ask your adjuster for help or clarification.

SERVPRO of Tupelo and SERVPRO of Amory/Aberdeen & West Point is your water damage specialist!

3/5/2021 (Permalink)

SERVPRO Logo Call your local SERVPRO today! 662-690-6502

SERVPRO specializes in water damage restoration- the cornerstone of our business. We have extensive water damage restoration training, and our process emphasizes regular monitoring and documentation of the drying process from beginning to end. We are proud to serve our local communities. Call us 24/7 for prompt response time!
You have probably heard of our SERVPRO ERPs
(Emergency Ready Profiles). As we conduct ERPs in commercial buildings, we also add water and gas shut-off tags to the appropriate shut-offs. We add these tags as a helpful indication if you ever have an emergency in your home. For example, if a pipe bursts or a leak happens in your home or business, the first thought to cross your mind should be to turn off the water.

Next step? Call SERVPRO! 662-690-6502
If the leak is from a sink or a toilet, it is easy to turn off the water for that line by turning the valve that is located beneath or beside the fixture. What if you're not sure where the leak is coming from? It could be a pipe behind your wall, under your home, or somewhere that is hard to locate. In this case, you should turn off the water to the whole house. This means locating the water main shutoff. Ask yourself this question, whether in your home or business. Do you know where the shutoff is located and could you locate it in the case of an emergency? If not, don't feel bad. Many people do not know where to locate their water and gas shut-offs.
Typically, these shut-offs lie on the exterior of the home or business around the perimeter of the building. Once you have found the shutoff, make sure that all members of your household know where it is. This is exactly why we tag these main shut-offs during the creation of an ERP. The quicker you can turn off the water, the less damage is caused.


Give us a call today! We are faster to any disaster and are here to help get you back to "Like it never even happened."

How quickly can water damage create mold?

3/5/2021 (Permalink)

Mold on a wall near the baseboards Call your local SERVPRO today! 662-690-6502

SERVPRO Technicians Mitigate Water Damage to Northern Mississippi Properties with Commercial-Grade Tools

Home water damage in Tupelo or any other locale is frustrating to deal with, particularly during the summer months. Warmer weather and higher humidity levels bring an increased risk of microbial growth without fast mitigation.

If your residence requires mitigation services, SERVPRO technicians are available 24 hours a day, seven days a week to restore your property to a preloss condition. This team undergoes extensive training and certification per Institute of Inspection, Cleaning and Restoration Certification (IICRC) standards to ensure that they can meet the industry benchmarks for clean and safe home restoration.

How Do I Detect Interior Pipe Leaks and What Can I Do to Repair Them?

Detecting Leaks

If you are concerned about a potential leak in your home from faulty or damaged plumbing, turn off all appliances in your home that use water. Check your water meter and write down the number you find on it, and repeat this step at least three hours later. Does the number continue to increase? If so, a leak somewhere in your plumbing is likely. However, this detection method does not work as well if you have a constantly dripping faucet or running toilet.

Dealing with Interior Leaks

If your interior plumbing is damaged, it may be time to call in a professional to handle the job.

What can a licensed pro do?

  • Safely perform the demolition necessary to access the pipe and structural elements that may have been affected by water damage.
  • Licensed techs can remove damaged plumbing and replace it with functional parts.
  • Restoration professionals can detect moisture damage and leaks with sophisticated tools and then perform water extraction and structural drying services
  • Perform any necessary patching, sanding, priming, and painting necessary to repair damaged drywall and return your home to a pre-leak state.

Certain materials require extra care, including tile, brick, and plaster. SERVPRO has access to reputable subcontractors who can render professional rebuilding services after a disaster.

How Does Water Damage Give Way to Microbial Growth?

While many homeowners in Helena may think that microbes and mold are only a problem for large-scale water damage, this is untrue. Any kind of water damage, at any scale, can create an environment that allows mold to thrive. Microbes can grow in as little as 24 to 48 hours after the initial disaster, meaning fast action is a must for keeping your home clean and safe.

What Are the Properties of Mold?

Mold grows by eating organic materials and reproduces by releasing spores into the air that clings to nearby surfaces. In nature, this is highly useful. Mold digests plant debris and allows for new growth to occur.

Many different types of mold thrive on an equally diverse array of surfaces, however. As long as your property is appropriately warm, humid, and full of organic materials such as wood, paper, and plant-based fibers, mold can quickly spread.

How Do I Prevent Microbial Growth in My Home?

  • Keep an eye out for water leaks in your home and prevent them as quickly as possible. Clean up spills immediately after they occur.
  • Keep attics and crawl spaces insulated and ventilated to minimize the risk of mold growth in a water damage situation.
  • Move furniture at least a few inches away from walls to improve air circulation in hard-to-reach areas.
  • Always use exhaust fans in high-moisture areas, such as laundry rooms, kitchens, and bathrooms.
  • Ensure there is enough airflow and ventilation in your home, especially if water damage is detected on the property.

While these measures can, in many cases, prevent microbial growth in your home, SERVPRO highly recommends contacting a specialist for your water damage mitigation needs to optimize safety through fast action rendered by trained professionals.

What Does SERVPRO Use to Remediate Bacterial and Microbial Proliferation?

  • Access to over 100 proprietary cleaning solutions that remediate microbial growth as well as staining and odors from water damage.
  • A variety of delivery methods for sanitation products, including sponges, mops, sprayers, squeegees, and foggers.
  • SERVPRO education, certifications, personal protection equipment (PPE), and containment techniques to remove microbial growth while preventing its spread through your property.
  • Structural drying equipment such as air movers and dehumidifiers inhibit microbial growth quickly when implemented after the use of water extraction tools.
  • Odor Control Technicians (OCTs) can use commercial-grade deodorizers, including EPA-registered antimicrobials and ultra-low volume (ULV) fogging systems, to eliminate water damage odors.
  • Powerful box fans circulate air as much as 3,200 cubic feet per minute to improve indoor air quality before and after odor control measures are implemented.

SERVPRO of Tupelo and SERVPRO of Amory Aberdeen & West point can ensure that your home looks, “Like it never even happened.” 

Call 662-690-6502 today!

THREE Helpful Tips for Roof Repair

3/5/2021 (Permalink)

SERVPRO Logo Call your local SERVPRO today! 662-690-6502

Three Things You Want To Know About Fire Cleanup

If your business has suffered roof damage as a result of a fire, you may find yourself looking for tips on how to go about a fire cleanup. Here are three things you may want to know.

Protect the Damaged Area

It is important to protect any damaged areas of your company property until repairs can be made. You may want to consider boarding over the damage or taking advantage of tarp services offered by your local fire restoration company. Doing so can help prevent inclement weather from making any damage worse, as well as prevent wild animals from getting into the property.

Contact a Professional

It's often recommended that a fire cleanup be conducted by a professional restoration service. This is largely because a fire can cause several types of damage, and that these professionals have the tools and knowledge to look for and repair any related damages along with the original problem. A restoration service may also be able to communicate with your insurance company to provide them with the information they may need to process your claim.

Understand Possible Related Damage

In many cases, the initial damage caused by fire can lead to additional problems, and it's important to understand this when dealing with fire restoration. After a fire, you may be looking at the water damage and flooding, as well as roof repair, smoke damage, and potential mold problems. Understanding that these issues can be related to a fire can help you take the appropriate safety and clean-up steps.

When conducting a fire cleanup at your place of business it's important to remember these three things. Protect any damaged areas against further damage until repairs can be made. Contact a local fire restoration company to have repairs completed as quickly as possible. Understand any damages related to fire such as water damage or flooding so that proper clean-up procedures can be taken.

HOW TO PREVENT WATER LEAKS IN YOUR HOME

1/29/2021 (Permalink)

a sink faucet dripping water in a home Call SERPVRO of Tupelo at (662) 690-6502 if you need help with your water damage today!!

Water leaks within a home or business can seep into carpet, flooring, baseboards, and walls while moving throughout the structure. The professionals at SERVPRO of Tupelo and Amory/Aberdeen & West Point understand how disruptive water damages can be for a family. Water leaks in a business can not only disrupt the facility but also can interrupt day to day business functions, which could lead to closing the business and affect revenues. 

Timely mitigation is key to the restoration process. Quick response time helps ensure that damage is contained and the restoration process begins promptly. This saves on the amount of damage, cost of claims, and assists in reducing losses from business interruption due to a loss. Timely and proper water mitigation will also help keep mold from developing which could cause people to become ill! SERVPRO Professionals will be able to identify water regardless of where it hides. Your local SERVPRO Franchise Professionals cover Northeast Mississippi. We offer 24-hour emergency response from our trained professionals to help make it "Like it never even happened."

Leak Prevention Tips:

  1. Check the roof for deterioration.
  2.  Check gutters and downspouts.
  3.  Check basements and crawl spaces for moisture.
  4.  Check appliances in kitchens, break rooms and cafeterias.
  5.  Check sinks and toilets in bathrooms.
  6.  Check HVAC for leaks and blockages. 

Call SERPVRO of Tupelo at (662) 690-6502 if you need help with your water damage today!!

Do You Know the Basics of Using a Fire Extinguisher?

1/29/2021 (Permalink)

multiple types of fire extinguishers Call SERPVRO of Tupelo at (662) 690-6502 if you need help with your water damage today!!

Hopefully, we all have easy access to a fire extinguisher in our home or place of business….The question is, do you know how to use one and on what types of fires?  

A fire-extinguisher can certainly be very helpful in preventing fire and smoke damage from spreading throughout your home or office in Northeast Mississippi. If the worst happens, remember that SERVPRO of Tupelo and Amory/Aberdeen & West Point has caring experts to help you in cleaning up the damage left from a fire.

OSHA has some helpful training tips (see below). If you have any doubts or concerns at all, leave the premises and 911 once you are outside.

SERVPRO of Tupelo and Amory/Aberdeen & West Point wants you to know that you can try to fight a small fire if and only if:

  • You have the right class of fire extinguisher
  • You know how to use the fire extinguisher
  • You can get to the fire extinguisher quickly. Fire is fast. Fire damage and smoke damage are less painful than injuries to you or others.

Types of Portable Fire Extinguishers 

  • Class A fire extinguishers should be used to put out fires involving cardboard, paper, wood, dried vegetation. 
  • Class B fire extinguishers should be used to put out fires involving flammable and combustible liquids, such as gasoline, diesel, oil, and oil-based paints, and many solvents. 
  • Class C fire extinguishers are suitable for use to extinguish fires that involve appliances, tools, or other equipment that is plugged in or otherwise electrically energized, as well as for fires burning in close proximity to electrically-energized equipment. 
  • Class D fire extinguishers are designed for use to extinguish combustible metals, such as magnesium or sodium, and are often designed for the specific type of combustible metal. This does NOT include ordinary carbon steel, only metals that will burn when ignited. 
  • Class K fire extinguishers are designed to be used for putting out fires that involve oils and greases used for cooking in kitchens, such as vegetable and animal-based oils and fat.

Get Your Business Back in Action With SERVPRO

1/28/2021 (Permalink)

Romie's Grocery Restaurant Tupelo, MS - Certified SERVPRO Clean Sign Romie's Grocery Restaurant in Tupelo, Mississippi after a covid cleaning

As our communities start reopening, we are all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we have developed a program to help your business meet the new higher standard of clean that is now expected from our customers. Certified: SERVPRO Cleaned is a defensive cleaning program we are offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you are selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

SERVPRO's Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned. Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Clean, Certify, and Consult

When the stakes are this high, you want a partner who has developed an industry-leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff performs. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for the cleanup process, and disposal of hazardous materials. In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible.
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.
  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high-frequency touchpoints, foot traffic, and congestion points.

Call today for a Certified SERVPRO Clean Consultation 

We’re Here to Help – 24 hours a day, seven days a week.

Call SERVPRO of Tupelo and SERVPRO of Amory/Aberdeen & West Point today at 662-690-6502 for your Certified: SERVPRO Cleaned consultation.

Understanding about "Hoarding Disorders"

1/28/2021 (Permalink)

House about to overflow A cheerful picture but in reality hoarding issues can be a very sensitive situation

According to The American Psychiatric Association "People with hoarding disorder excessively save items that others may view as worthless. They have persistent difficulty getting rid of or parting with possessions, leading to clutter that disrupts their ability to use their living or workspaces. Hoarding is not the same as collecting. Collectors look for specific items, such as model cars or stamps, and may organize or display them. People with hoarding disorder often save random items and store them haphazardly. In most cases, they save items that they feel they may need in the future, are valuable, or have sentimental value. Some may also feel safer surrounded by the things they save. Hoarding disorder occurs in an estimated 2 to 6 percent of the population and often leads to substantial distress and problems functioning. Some research show hoarding disorder is more common in males than females. It is also more common among older adults--three times as many adults 55 to 94 years are affected by hoarding disorder compared to adults 34 to 44 years old.

What is Hoarding?

Hoarded items are often things others would throw away or look at as junk or garbage such as old newspapers, junk mail, or packaging. Hoarding can lead to homes filled with extreme clutter to full capacity from years of accumulation, making living conditions unsanitary and crowded. Bugs, fleas, rats, and other vermin may be present, at which point an exterminator would need to be called. At times, hoarding may spread outside the home as well, to storage facilities, or even the garage or yard.

How can SERVPRO of Tupelo Help?

SERVPRO of Tupelo and SERVPRO of Amory/Aberdeen & West Point can encounter hoarding situations in several different ways. We may be called for a fire or water loss and find the hoarding situation when we arrive on-site. We will communicate with the insurance company regarding the customer's contents coverage and after approval, contents can be packed out and possibly cleaned, dried, and stored in our temporary storage in our warehouse so work on the fire or water loss can begin. Another way SERVPRO of Tupelo and SERVPRO of Amory/Aberdeen & West Point encounter hoarding jobs is through calls from landlords, caseworkers, real estate agents, or family members. These phone calls normally take place after a death has occurred. In these situations, the crew will see if they should look for any items of importance while they clean the job. Sometimes, family members will come and try to help the hoarder sort through their contents as well. Each case is very different, and hoarding jobs are often sensitive situations, but SERVPRO of Tupelo and SERVPRO of Amory/Aberdeen & West Point is here to help make the situation “Like it never even happened.”

Why Should We Spend Extra Time Extracting from a Water Damage? SERVPRO Knows Why!

1/28/2021 (Permalink)

24/7 SERVPRO is Here to Help 24/7 SERVPRO is Here to Help

Water damage can equal fire in the amount of destruction it can cause. Along with the visible signs of saturation and warping in building materials and contents, there can be mold and foul odors that remain if you do not use a professional service to remove and restore your property.

When SERVPRO of Tupelo and SERVPRO of Amory/Aberdeen & West Point start to clean, our technicians spend extra time on the water removal step, because the more moisture we remove on the front end means less drying time. Recently when our technicians worked cleaning up a pipe break behind a kitchen cabinet, the water had flowed from the tile flooring to the point where the carpeting began in the living room. The cabinets were backless, and because the homeowner had left them open, there was surprisingly little moisture remaining around the source of the water loss.

Why SERVPRO? Our technicians are certified in a diverse array of restoration sciences and arrive with the right equipment to mitigate any size property loss from water, fire, or other situation. The homeowner had placed towels down between the kitchen floor and the living room in an attempt to stop water but had in fact, exacerbated the issue by making it easy for the water to travel through the towel and into the carpet and padding. Soft probes confirmed the moisture had penetrated less than a foot into the carpeting and weighted extractors were used to push the moisture out of the carpet padding as much as possible.

Once our technicians are satisfied they have removed as much residual moisture as possible, they set-up dehumidifiers and air movers to dry the rooms. The air movers are angled to blow across surfaces where it causes water vapor to rise and in turn, is captured by the dehumidifiers and expelled. Thorough drying of the kitchen and carpeting, followed by hand cleaning and disinfecting took care of the lingering odors left behind by the dampness.

"Like it never even happened." - Call your local SERVPRO Today.
SERVPRO of Tupelo and SERVPRO of Amory/Aberdeen & West Point
662-690-6502

How You Can Prevent Space Heater Fires

1/28/2021 (Permalink)

Space heater "Like it never even happened." - Call your local SERVPRO Today- SERVPRO of Tupelo and SERVPRO of Amory/Aberdeen & West Point 662-690-6502

Space heaters can keep you warm during cold nights, yet a burned space heater can also be devastating to your home.

In fact, space heaters can cause major fire damage, especially if they are placed near flammable materials. 

Each year, space heaters lead to approximately 25,000 house fires and 300 deaths. However, by following the below suggestions, you can reduce the odds of a space heater destroying your house.

Safety Features:

Some space heaters are safer than others. You should buy a heater that has features designed to reduce fires. These safety features include:

  • A sturdy cord
  • Proper certification from an independent tester
  • Automatic shutoff sensors that power down the device if it tips over or overheats

Proper Usage:

A burned space heater can become a larger problem if it is put next to combustible items. Avoid using the heater near bedding, matches, or gas cans. Instead, place the heater on a level, hard and nonflammable floor.

Fires can also occur if kids or pets knock the heater over while it is in use. Always take steps to keep animals and young children three feet away from the heater. The heater also should not be kept in a child's room.

Problems with the heater's electrical cord can be dangerous, as well. 

Do not use the heater if the cord appears worn or frayed. To limit overheating, avoid plugging any other electronics into the outlet used by the heater.

Finally, make sure that you turn off the space heater before you go to bed each night. You may also want to unplug it when it is not being used.

Even if you take proper precautions, you could still end up with a burned space heater in your home. If this happens to you, you and your family should get out of the house immediately. Once the fire has been extinguished, smoke cleanup experts can help you restore your property.

"Like it never even happened." - Call your local SERVPRO Today- SERVPRO of Tupelo and SERVPRO of Amory/Aberdeen & West Point 

662-690-6502

Hidden Mold Causes Odors...How Can you Detect It?

1/28/2021 (Permalink)

mold on a ceiling- inside a room SERVPRO of Tupelo and SERVPRO of Amory/Aberdeen & West Point is here to help! Call 662-690-6502

An odd smell in your commercial building that you can't locate the source of can be an extremely frustrating experience. There are several reasons why you may be noticing a mold smell on your property, even though you haven't seen any mold. If you discover any, it is important to have mold remediation professionals deal with it before the problem grows.

Reasons You May Smell Mold But Not See It

Fungus smell is often described as a musty odor. If you are smelling mold but not seeing any, it is probably because there are a variety of hidden places mold may grow:

  • Under Flooring
  • Behind walls
  • In-ceiling tiles
  • Inside storage areas
  • Under fabric on upholstered furniture

Causes of Mold Odor

Mold smell occurs because these fungi produce and release compounds, called microbial volatile organic compounds, that have strong odors and are quickly released into the air. If you are noticing mold or mildew smell in your building, you should investigate any surfaces that have recently been wet and current sources of moisture.

Detecting Hidden Mold

You can find some hidden mold by simply looking for it. However, mold that occurs behind walls, under flooring, and other areas may not be able to be detected by visual inspection without tearing out material. Test kits are available that may detect the presence of mold, but usually are not very helpful at identifying the location of it. A mold professional in Tupelo, Mississippi, can inspect your property and use advanced detection systems, such as infrared cameras, to locate mold that is hidden behind surfaces.

Preventing Mold

To prevent future mold problems, dry out anything that is damaged by water within 24 to 48 hours. Repair any leaking plumbing or equipment. Take steps to control excess moisture from condensation in HVAC systems and other sources.

If there is a mold smell in your building, chances are you have mold

growing somewhere. A professional inspection can help you identify and remove sources.

Facts About Floods

1/28/2021 (Permalink)

a stop sign almost submerged in flood water Give us a call at 662-690-6502. We are always here to help!

There is always the potential for flood damage no matter where you live. According to the American Red Cross floods cause more damage in the United States every year than any other weather-related disaster. The American Red Cross offers these flood safety tips:

-Stay away from floodwaters. If you come upon a flowing stream where water is above your ankles, stop, turn around and go another way. Six inches of swiftly moving water can sweep you off of your feet.

-If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are riding rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.

-Keep children out of the water. They are curious and often lack judgment about running water or contaminated water. 

If a flood occurs and affects you, call SERVPRO of Tupelo and Amory/Aberdeen & West Point.  Even minor floods have the potential to cause major damage. We are faster to ANY size disaster. Let us help you get your life back in order.

Give us a call at 662-690-6502. We are always here to help! 

Storm Safety Tips to Protect Your Home

1/28/2021 (Permalink)

lighting striking over multiple houses Call SERVPRO of Tupelo and Amory/Aberdeen & West Point at (662) 690-6502 today for any size storm and flood damage.

Hurricanes and other tropical storms are not entirely avoidable, but the right preparation can minimize the damage the damage they cause. Follow these tips to help protect your home in North Mississippi from storm and flood water damage.

  1. Know your risk: Certain regions have a higher risk for flooding and storms. Hurricane season also varies depending on which region you reside in.
  2. Monitor warning signs: Some signs are more obvious than others. An actual flash flood or storm warning is a good indicator of impending danger, but these warnings aren't always reliable. Sometimes all it takes it a bit of heavy rain to cause water damage.
  3. Practice evacuation routes regularly: Chances are, your community does have outlined evacuation routes. If not, then create your own and practice them regularly so you don't forget them.
  4. Gather emergency supplies: An emergency supply kit helps ensure that you have everything you need in one place in the event of a disaster. Some important items to add to your kit include drinking water, non-perishable food, a flashlight, a first aid kit, batteries, a wrench or set of pliers and an emergency cell phone.
  5. Protect your home: Protecting the house itself is equally as important as saving the possessions inside the flooded building. Move valuables to higher levels of your home to protect them from rising flood water. You should also ensure that drains and pipes are clear. This will help drain the water faster. It's also a good idea to purchase flood insurance in the event of water damage.
  6. Listen to the authorities: If your local authorities tell you to evacuate, then you need to leave with your emergency supply kit. Do not attempt to return to your home until they inform you that it is safe to do so.
    Personal safety is far more important than protecting personal property. Remediation experts can always help you drain flood water and fix water damage after the fact. All you have to worry about is keeping yourself and your family members safe.

Call SERVPRO of Tupelo and Amory/Aberdeen & West Point at (662) 690-6502 today for any size storm and flood damage.

Ways to Prevent a House Fire

1/26/2021 (Permalink)

house fire damage in Tupelo Mississippi House Fire- Tupelo, Mississippi

How to Prevent a Fire in Your Home

No one likes to think about the possibility of having a fire in their home. Fires can be devastating physically, emotionally, and financially. Fortunately, there are ways you can prevent the likelihood of a home fire. Here are four tips for preventing a fire in your home.

1. Install Smoke Alarms

Fire preparation begins with installing smoke alarms in every sleeping room of your home. You should also have smoke alarms placed in hallways, kitchens, and family rooms. Once you’ve ensured you have the right number of alarms, be sure to test them monthly and replace batteries annually.

2. Educate

Education is key to increasing the safety of your loved ones. Teach children the following fire safety basics:

  • Stop, drop and roll
  • Fire crawl
  • Checking doors for heat
  • Escape routes
  • The location and sound of smoke alarms
  • Emergency phone numbers

3. Create an Escape Plan

Everyone should create a fire escape plan. Creating a plan of action is one of the best fire preparation tips to keep your family safe. Draw a floor plan of your house and mark all possible exits, including doors and windows, in each room. Walkthrough your home and ensure that all exits are free from clutter and that children know how to open and safely exit each window.

4. Practice Your Plan

Once you have a plan in place, it’s wise to practice it. Choose at least two times a year to hold fire drills. These drills can either be planned or spontaneous. A good run-through of the plan will identify any areas that need to be adjusted or improved. Remember to emphasize that once you get outside, you should stay outside of the house. Never go back inside a home that is on fire.

For professional fire damage repair or smoke remediation services, contact SERVPRO of Tupelo today at 662-690-6502.

SERVPRO Sanitizes First Responder Vehicles

1/26/2021 (Permalink)

Cleaning First Responders Vehicles Disinfecting Highway Patrols Police Car- Tupelo, MS

These last few months have sure been a new experience to not only the entire world, but also our crew here at SERVPRO of Tupelo, and SERVPRO of Amory/Aberdeen & West Point. Our cleaning crew has been responding to proactive and confirmed cases of COVID-19. While our cleaning crew has certainly been busy, this has left the marketing department to use their imagination.

Since the COVID-19 crisis, our SERVPRO team has stepped up and been cleaning local First Responders vehicles. We are very thankful for our first responders and wanted a special way to give back to the community.
Our marketers have not only learned how to use the new equipment, but they have been learning how to fog and spray in an attempt to get rid of any germs that may be present.

It might be a different world for our team for a while. But, it sure feels good to give back to our local First Responders and show them how much we appreciate all they do for the community.

SERVPRO Can Help You Disinfect Commercial and Residential Properties

1/26/2021 (Permalink)

two men disinfecting car dealership Two SERVPRO team members disinfecting car dealership- Tupelo, MS

SERVPRO® professionals are trained in adhering to the highest cleaning and sanitation standards

SERVPRO® of Tupelo and Amory/Aberdeen & West Point franchise professionals offer cleaning services including the removal of biohazard contaminants. We have the specialized training and products to get your residential or commercial property back to business.

Scope of Cleanup Protocol

SERVPRO® professionals can perform a PROACTIVE CLEANUP that involves facility or structure cleaning and disinfection where the customer states there is no active known threat of COVID-19 contamination or exposure. The customer will be required to acknowledge that cleaning and disinfecting will only apply to the current state of the structure and contents. The structure would not be protected from future COVID-19 contamination if an infected person was to enter and occupy the building.

Cleanup and Scope of Work and Planning

The CDC encourages the disinfecting of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables - at a minimum. These same surfaces are mentioned in the CDC's guidance for commercial spaces as well, including:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving and Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Cleanup and Disinfecting Procedures

Our cleanup and disinfecting procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for the cleanup process, and disposal of waste.

The CDC recommends the usage of a labeled hospital-grade disinfectant with claims against similar type organisms to COVID-19.

SERVPROXIDE™ is SERVPRO's proprietary disinfectant. SERVPROXIDE™ is a hospital-grade disinfectant that has demonstrated effectiveness against viruses similar to SARS-CoV-2 on hard, non-porous surfaces. In addition, SERVPROXIDE™ currently has dozens of EPA-approved claims, notably Feline coronavirus, Canine coronavirus, Staphylococcus (MRSA), E.coli, Salmonella, Rotavirus, Swine flu (H1N1), among others.

Porous surfaces that are not water-sensitive, such as carpet and other fabric material, cannot be disinfected but can be sanitized using SERVPROXIDE™.

For any cleaning and disinfecting needs call your local SERVPRO at

662-690-6502

SERVPRO Offers Customers With Superior Service With High Standards

1/26/2021 (Permalink)

back of a persons SERVPRO t-shirt in meeting Our team at SERVPRO of Tupelo and Amory/Aberdeen & West Point strives to offer all customers superior customer service with high standards

Local commercial owners in North Mississippi need to know they have a trustworthy and reliable workforce, people who can not only handle the cleanup but do so with excellence and low overhead. That means asking about IICRC certification as well as the company's business practices. Turn to the place that can take care of it all with quality and care.

1. We Offer Training to all Employees 

When workers arrive, customers need assurance that staff understands how to handle all elements of the job. For that reason, SERVPRO takes pride in providing educational classes for all areas of service. Once hired, the national office expects crew members to take self-paced classes on fire and water restoration as well as carpet and upholstery care. A mitigation certificate is rewarded upon completion, ensuring that whoever handles your assignment has the knowledge to do so. This ensures that all branches can provide for clientele equally.

2. We Strive to Meet and Exceed National Expectations 

Know that the people you hire want to serve you best, striving to go above and beyond in treatment. The Institution of Inspection Cleaning and Restoration Certificate, IICRC, establishes a common, national awareness for how to best treat your premises. As a third party, it provides restoration companies with objectives for how to sanitize and rebuild. Not only does SERVPRO meet these criteria, but it is a training school for the program. Classes are offered year-round on multiple topics. In addition, e-classes can be taken on various topics, fitting into schedules conveniently.

3. We Always Go the Extra Mile 

Learning isn't isolated to initial hiring. Clients should have trust that their trained specialists are just that: experts on a subject. That means they should aspire to know and grow. E-classes can be taken at any time, fitting conveniently into work schedules and allowing for expanded awareness of the latest procedures. In an ever-changing field, restoration facilities must strive to meet and go beyond the IICRC objectives. SERVPRO's national office encourages all franchises to remain at the top of the field, studying new techniques that can save customers time and money.

You Can Trust the Professional at SERVPRO

1/26/2021 (Permalink)

front sign at SERVPRO Tupelo MS SERVPRO of Tupelo, MS

Unexpected damage to your home is something that requires immediate attention. The professional team at SERVPRO of Tupelo and Amory/Aberdeen & West Point understands the urgency that you feel and will work quickly to restore your home in a variety of situations. SERVPRO crews are trained to handle water, fire, mold, and storm damage. A small plumbing leak can turn into a costly mess for a homeowner if it is not dealt with quickly and efficiently.

SERVPRO professionals undergo extensive training to ensure they are properly equipped when they enter your home. This training includes certification as Applied Microbial Remediation Technicians, which means they know and understand best practices for remediating mold as taught by The Institute of Inspection, Cleaning, and Restoration. They must also undergo strict training through SERVPRO to ensure each team member is well versed in the science of restoration as well as the operation of our state of the art equipment.

Mold remediation is needed for a variety of reasons; common issues that lead to mold include leaks or poor ventilation. It is vital to engage a professional restoration services company for the removal of mold as well as neutralizing the favorable conditions conducive to growth. It is important to understand that it is impossible to remove 100% of mold spores as they exist naturally both inside and outside. The spores do not germinate unless optimum conditions exist. Once that happens you will often notice a musty odor in your home and the colonies spread quickly.
When water causes issues in your home time is of the essence. The longer the water and excessive moisture remains in your home the more damage it can cause and the more complicated it is to remove. The water becomes more contaminated after just 48 hours even clean water requires handling as a category three biohazard. Carpet, walls, and flooring that was damaged by the water will be assessed. Our local SERVPRO technicians work to restore as much as possible in an effort to save homeowners the cost of replacement whenever possible.
Fire damage is both physical and airborne. Fire odors linger after the cleanup of the property if not properly treated. SERVPRO uses a combination of methods to get rid of unpleasant scents left in the aftermath of a fire. Removing debris and charred building materials is important, SERVPRO professionals will also look for belongings that have restoration potential. We work closely with homeowners and insurance adjusters to make sure we stay within a budget during fire cleanup and mitigation.

SERVPRO of Tupelo and Amory/Aberdeen & West Point is always ready to help; you can call us 24/7 at 662-690-6502. Our team members are always ready to respond no matter what the emergency.

Electrical Fire in Neighboring City

12/3/2020 (Permalink)

SERVPRO employees working in a hallway Multiple SERVPRO team members working in a hallway at the middle school

On average, 24000 electrical fires occur in the U.S. per year, according to the U.S. Fire Administration.
Electrical issues caused this certain fire at a neighboring middle school here in Mississippi.
SERVPRO of Tupelo and SERVPRO of Amory/Aberdeen and West Point were happy to be of assistance!

SERVPRO Tip:
Remember especially this time of year space heaters are a top cause of electrical fires. Heaters are often left on in front of/on combustible surfaces like curtains and rugs. Coil heaters are the most dangerous.

School Supply Giveaway 2020

12/3/2020 (Permalink)

three individuals standing in front of boxes and SERVPRO truck JG Lipscomb and the principals at Hatley Schools

SERVPRO of Tupelo and Office Max was proud to deliver the school supplies from our Back to School Giveaway to our winners, Hatley Schools! Thank you Office Max for your partnership, and for donating a large number of boxes and school supplies!

4 Rules to Prevent Kitchen Fires

6/15/2020 (Permalink)

Lady, child, and man cooking in kitchen.  When it comes to kitchen fire prevention tips, the best one is to remain present.

While fire remediation companies are available to help you rebuild your home, the preferable option is likely to avoid a fire. While wishful thinking will not always prevent a disaster from happening, when it comes to kitchen fires, you can follow four tips to limit the possibility of a grease fire.

  1. Stay alert
  2. Remain present
  3. Use a timer
  4. Remove flammable items

Stay Alert

Kitchen fires and damage often occur because someone lets their guard down while cooking. It is easy to become distracted, especially when dealing with complicated recipes that involve long periods of cooking. However, it is vital that you stay alert. Therefore, if you are drowsy or have had a few drinks, then it might be a good idea to hold off making that fancy meal.

Remain Present

When it comes to kitchen fire prevention tips, the best one is to remain present. You can take this literally. Do not leave the kitchen when you have things frying on the stove. If you must leave, then find someone willing and able to watch the meal for you while you are away. Kitchen fires can happen in an instant, and they require quick responses to limit potential damage.

Use a Timer

If no one is home and you absolutely must leave the kitchen, then set a timer. It is easy to become distracted with other chores. A timer will bring your attention back to the kitchen, where it ultimately belongs.

Remove Flammable Items

Before cooking anything on the stovetop, make sure that you remove any potentially flammable items. For example, move cloth oven mitts and any boxed or plastic objects. You need the workspace to be clear of any fire risks.
The four tips above will help to reduce your risks of a kitchen fire. However, keep in mind that fire is dangerous, and if something your cooking does ignite and you can't extinguish it, get to safety and call 911.

How Can FEMA Help You After a Storm?

6/15/2020 (Permalink)

FEMA documents laid on a table.  There are many ways FEMA can help out residents.

When significant storm disasters strike, the Federal Emergency Management Agency may be one of the first agencies to provide shelter, assistance for basic needs, and offer help with damaged homes. How can FEMA help you after a storm? First, you should determine whether you qualify:

  • Reach out for immediate assistance if you need it. The federal agency has partners providing immediate emergency assistance whether you qualify for federal assistance or not.
  • Check disasterassistance.gov to determine whether you're in an area that has been declared for assistance.
  • Once you've checked in online, a representative will complete an inspection/assessment of your residence.
  • These officials won't ask for money or approve or deny your claim.
  • If you qualify, you'll receive a check or direct deposit, as well as a letter describing the terms of receiving the money. If you don't qualify, you'll get a letter describing why you didn’t and information about appealing the decision.

The federal emergency agency offers several types of assistance for victims of major flooding and storm damage. Even if you think you won't qualify, it's a good idea to apply.

Housing Assistance
Some FEMA help is available through the Individuals and Households Program. This program offers low-interest loans administered through the Small Business Administration. Other forms of assistance from this program include temporary housing assistance, lodging expenses reimbursement, additional funding for home repair or replacement after insurance coverage, and, occasionally, housing construction financing.

Additional Types of Assistance
When necessary, the federal agency may also help with child-care expenses, medical and dental expenses, funeral and burial expenses, basic necessities (heating, clothing, furnishings,) cleaning items, and storage expenses. When it comes to hiring cleanup and reconstruction professionals, it's best to work with your insurance company.

Be Sure To Ask
There are many ways FEMA can help out residents when the city qualifies for federal assistance. The most important thing to know is that you won't know whether you qualify if you don't reach out and ask.

Residential Water Toilet Overflow Is More Than a Messy Cleanup

6/15/2020 (Permalink)

Toilet with lid up and containated water.  Dealing with an overflowing toilet in your home is frustrating.

Dealing with an overflowing toilet in your home is frustrating, especially if the situation seems to frequently occur. Along with the mess it leaves behind, a flooded toilet can quickly lead to water damage in other areas of the home. As well as potentially being a costly endeavor, repair is made worse by the fact that the toilet could be a sign of a bigger sewer damage issue.

Toilet Problems

In most situations, there are three main reasons for a toilet overflowing:

Clogged Lines: This is the most frequent culprit, and a plunger often can fix the issues. In some cases, the clog may be too far down the line, a situation which may require calling a plumber. Frequent clogs may indicate it is time for a new toilet as well as serve as a reminder to only flush waste and toilet paper.
Blocked Vents: Plumbing fixtures store air and release it when flushing. Debris in vents can quickly lead to clogs that make toilets begin to drain more slowly or stop altogether.
Sewer Issues: The plumbing in your home is connected to the outside world. If the main line to the sewer is clogged or broken, it can cause sewage backup. Along with toilet issues, there may be leaks in the basement or around other drains.

Professional Cleanup
When the culprit is sewer damage, it means that the overflowing water is contaminated and should be handled by a sewage company. Considered black water, it contains potentially harmful pathogens and microorganisms. If the overflowing water had waste in it, it is best to contact a water remediation and restoration expert to handle the problem. Along with having the proper safety gear for the process, they have the know-how to detect additional damage and ensure that the cleanup is done properly. This guarantees your bathroom and affected areas are safe and clean.
While a toilet issue may seem like something that is easy to deal with, checking that there is no sewer damage is imperative before diving into cleanup.

Why Commercial Cleaning is Important for Your Business

3/18/2020 (Permalink)

Yellow caution sign sitting on floor SERVPRO of Tupelo and SERVPRO of Amory/Aberdeen & West Point is always here to help! Call us today at 662-690-6502!

Why is maintaining professional commercial cleaning from a company so important? Here are some of the benefits of prioritizing workplace cleanliness:

  • It reduces the need to replace supplies and equipment as often. When dirt and grime are left to build up, they will cause unnecessary wear-and-tear on your office equipment. Flooring can become stained and unkempt, and office furniture left uncared for is unsightly, not to mention unsanitary. Regular professional commercial cleaning and maintenance will save you costly replacements of these items.
  • It can help you find and fix damages before they become a problem. Regular deep cleaning can help you catch issues you might not notice. Regular cleaning maintenance can help you see the signs of water damage and mold growth that may otherwise go unnoticed. Damage from leaks are much easier to deal with at the beginning of the issue and easier to resolve. The longer the damage from a water leak goes on, the higher the costs for repairs are going to be and the higher the risk of mold.
  • It can positively affect employee morale. An unclean workplace makes it difficult to concentrate and has been proven to cause stress, especially for those people who are highly sensitive to uncomfortable surroundings. When your workers are happy and productive, your customers and clients will know it, and an atmosphere of positivity will affect your business by encouraging repeat sales and referrals.
  • It gives your business an image and reputation of professionalism. If your business looks like a mess, most people may assume it’s unprofessional. Water-stained walls, dirty carpets, unkempt furniture and machinery, and dusty light fixtures can give your prospective customers the idea that you are not a professional business. Simple commercial cleaning on a regular basis can help address this.

We are Cleaning Experts

3/17/2020 (Permalink)

Coronavirus bacteria Call SERVPRO of Tupelo and Amory, Aberdeen & West Point today for a proactive cleaning!

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Tupelo and Amory, Aberdeen & West Point, 662-690-6502.  

DON'T Neglect Your Indoor Air Quality

3/17/2020 (Permalink)

Dirty air ducts versus clean air ducts Indoor air quality in commercial buildings is a factor in good health.

Discovering the environment of a new job is often a part of the first day. You figure out who to go to for help, how to use the copier, and what time of day is best to visit the break room to guarantee the coffee will be fresh. But another vital part of our work environments that we often neglect to evaluate is the Indoor Air Quality (IAQ). As a business owner or a building manager, this element is a vital part of a thriving business and happy and healthy employees.

The sources of pollutants are sometimes hard to identify and are hard to totally eliminate from a building. They come from multiple sources and some causes, specifically building materials like insulation or paint, continuously emit pollutants. In other circumstances, pollutants that originate in an appliance or building system could be spread at regular intervals or even seasonally when things like air conditioning or the furnace turn on. And still, other pollutants are harder to predict as they are associated with human behavior, such as cleaning or re-decorating.

Thankfully, administrations like OSHA have provided guidelines to give us a baseline for treating and assessing Indoor Air Quality. OSHA suggests considering the following factors when assessing your building’s IAQ: temperature, humidity, ventilation, and the presence of mold and chemicals. Improving these factors can improve the Indoor Air Quality even when the sources of pollutants cannot be totally eliminated.

If you are concerned about the air quality in your workplace, give SERVPRO a call to find out how we can help.  

Always Thank First Responders

3/17/2020 (Permalink)

In our line of business we tend to work closely with First Responders such as police, EMTs, and firefighters. Sometimes they are still on the scene when we go cleanup after an event has occurred. 

In our Marketing Department we go visit them and see what we can do to make their jobs easier when we arrive. We never want to be in the way of doing their job. 

We have also taken them baskets full of goodies and even done events alongside them to show what we do after they have done their job. Fire Prevention Month is huge around SERVPRO. We never want anything to happen to you or your property but we want you to know we are available to help in case something does happen! 

Give us a call if you need us! 

What to Do If Your Flight is Cancelled!

3/17/2020 (Permalink)

Flight list at airport.  Flight information at an airport showing cancelled flights because of storms.

Storms can cause a variety of issues. It can leave businesses in need of storm damage repair, and it can interfere with people's flight plans. Dealing with a canceled flight is something no one wants to deal with. It isn't uncommon for flights to be delayed or canceled due to a snow storm, thunderstorm, or even high winds. It's inconvenient, but there are several things you can do to help get to your desired location sooner rather than later. If you are stuck for a while, there are some storm tips that can at least make your wait a little more comfortable.

Looking for Alternatives

There may be an alternative that can help you get where you need to be sooner.

  • You can call the airline to see if there is anything they can do.
  • You should also speak with the gate attendant to see if there is a flight they can get you on.
  • You can do your own research as well.

These options may help you find a seat on another flight so you can get to your destination sooner. Consider looking for a connecting flight, even if you were originally on a flight that gets you straight from A to B.

Ask to Be Put Up in a Hotel

If you are stuck in the city due to a canceled flight, with no hope for a same day switch, you can ask the airline if they are willing to put you up in a hotel. This can at least make you a little more comfortable before you decide what your best option is. They may or may not accommodate you, but it's something to consider. They may be willing to provide you with food vouchers or a discount. 

It can be really frustrating to deal with a canceled flight, and sometimes, there is nothing you can do. See if there are alternatives that can get you to your destination sooner, by either making a few phone calls or checking with the airline attendants. If all else fails, make yourself comfortable for a while until you can figure out an alternative to get home.

What Should Go Inside a First Aid Kit?

3/17/2020 (Permalink)

It is imperative that any place of business or commercial property include one or more first aid kit. This means that you will be ready in the event of an injury or emergency. You can find pre-made kits, but it can be more cost effective and thorough to put them together yourself. What should go inside?

Bandages

One of the most important category of items is bandages. You should include many different sizes and types. You can never have too many, but some basic additions you can make are:

  • gauze pads of multiple sizes, including 4x4 and 8x10
  • gauze roller bandages, at least 2" wide
  • triangular bandages
  • adhesive bandages of multiple sizes, like
  • band-aids
  • adhesive tape

Wound Preparation

Before the bandages go on, the injury should be tended to. This means your first aid kit should include tools for cleaning and stabilizing. Typical cleaning agents like moistened towelettes or hydrogen peroxide are essential. Tweezers and scissors can help remove debris or clothing from the area. Gloves will help keep both you and the injured person hygienic- consider including latex and non-latex, for those with allergies. Splints and elastic wraps are essential for sprains and breaks.

Emergency Equipment

If possible, within the same bag or box, you should also include an emergency kit. A blanket can be helpful in cases of shock, or if the injured person needs to be warmed up. Resuscitation bags and pocket masks make CPR more sanitary. Water bottles or a water jug can also come in very handy, for both drinking and rinsing off wounds. You can also throw in directions for requesting emergency assistance or guides for what to do in various emergency situations, or contact information for a disaster remediation service.


It is not only necessary to have a first aid kit in your place of business, but you should also keep it up to date. Certain items can expire, so be sure to check on it every 6 months or so. Don't overlook this important aspect of owning commercial property!

How To Clean Clothes that are Water-Damaged

3/17/2020 (Permalink)

When people deal with unexpected water in the home, their first thoughts are usually of carpets and floors, walls, or furniture. Clothing doesn't usually come to mind right away, but you should consider how expensive a wardrobe can be. Yes, the carpets, walls, and furniture are important, but it is also important to know how to clean water-damaged clothes. 

Before you start calculating the costs of dry cleaning for each of your water-damaged items, determine which ones are worth spending the money to save. You'll want to avoid:

  • Anything touched by sewage water
  • Anything that has large stains on it
  • Anything that seems to have a lot of discoloration
  • Anything covered in mold or mildew

In addition, if the items are extremely worn, or if cleaning them will cost more than you spent on the item in the first place, it is a good idea to get rid of them. Once you decide which pieces of clothing you want to salvage, separate the wet items from each other to prevent colors from running and allow them to start the drying process.

Begin the Washing Process

After fixing a broken pipe and starting the cleanup of water in the home, it is time to start washing the clothes you'd like to keep. The water restoration company you work with can tell you if it is safe to use your washer. If it isn't, you can head to a local laundromat. However, note that it is often more cost-effective and safer to hire a dry cleaning service to try to salvage your water-damaged clothing. A professional's machines and chemicals are much more powerful.

Whether you're dealing with a broken pipe or another reason for having water in the home, don't forget about saving as many of your clothing items as possible during the cleanup process. Clothing may or may not be covered in your flood insurance policy, so salvaging a wardrobe will likely help you to save money.

Vacation Prep - How to Prevent Water Damage

3/17/2020 (Permalink)

SERVPRO employees cleaning water damage SERVPRO is always here to help for your water damage needs, no matter the time of day or day of year! Call us today at 662-690-6502.

As we enter Spring and Summer, vacation season is officially in full swing.  Kids are out of school and the weather is prime for creating family memories.  We all do our best to make sure our home is safe while we are away.  Exterior lighting, security systems and now days even smart phone operated appliances to keep away intruders.  For more of us, water damage never crosses our mind.  Did you know that a ½ inch supply line flows at a rate of 50 gallons of water per minute?  Just for reference, a standard tub holds roughly 80 gallons of water.   Imagine your bathtub completely emptying in your home every 2 minutes!  Just imaging what damage could be done if this happens on the first day of your vacation and you don’t know until you arrive back home days later.  At SERVPRO of Tupelo and Amory/Aberdeen & West Point, we have seen the damage that can ensue.  Not only flooding of the entire footprint of the home, but also mold.  If left untreated, a water loss can cause mold growth to begin in as little as 24-48 hours.  We recommend that as part of your pre-travel checklist, you add turning off the main water supply to your home.  The best way to prevent disaster is to be prepared!

Common Places for a Fire to Start

3/6/2020 (Permalink)

Clock on fire, with SERVPRO house logo in corner of photo By taking basic precautions, you can help prevent fires at these most common locations in your home!

A fire can start almost anywhere in your home, but some areas are more likely to catch fire than others. America’s 350,000 annual house fires happen for many reasons—faulty electrical wiring, overheated appliances, unattended candles and fireplaces—but taking simple precautions at these common locations may prevent a fire at your home.

Kitchen

Half of all residential fires start in the kitchen due to appliances that use heat/electricity, cooking-related incidents (such as an unattended oven or stovetop), or fabric and material (a dishcloth, for example) that's too close to heat or a flame. An oven/stovetop with baked-on grease and residue can easily cause grease fires. Never leave food cooking on a stovetop unattended.

For Fire Restoration Needs Call SERVPRO of Tupelo and Amory, Aberdeen & West Point

Appliances that operate with electricity, gas or heat are potential fire hazards. Appliances 15 years or older are particularly prone to fire damage, especially if they aren't regularly cleaned, inspected and maintained. It's a good idea to only run appliances when you're at home.

  • Dryers: lint, fiber and dust buildup is a primary cause of a laundry room fire. Keep vents and filters clean by removing lint after each use, and at least once a year, clean the lint from the exhaust hose at the back of the dryer.
  • Dishwashers: heating elements in the dishwasher can overheat and catch fire, especially in older models.
  • Microwaves: although convenient, microwaves can be dangerous if you heat food or materials that are flammable, such as aluminum foil, Styrofoam or certain plastic containers.
  • Toasters/Toaster Ovens: the electrical elements inside a toaster can become faulty over time and may not turn off, which could start a fire. Crumbs can accumulate and become stuck at the bottom of the toaster, so clean it regularly. Never leave these appliances unsupervised when in use.

Bedroom

There are many potential fire hazards in bedrooms: bedding, curtains, plush items, mattresses. Mattresses made after 2007 are flame-retardant and comply with higher safety standards, so if yours is older, consider purchasing a new one. Install smoke alarms in each bedroom and make a fire escape plan that includes two ways to exit the room (usually through the door and a window).

For Fire Restoration Needs Call SERVPRO of Tupelo and Amory, Aberdeen & West Point 

Chimneys and Fireplaces

Chimneys and fireplaces can develop structural problems over time, which can cause temperatures to burn too high or chimney liners to loosen or detach, which can allow burning embers and ash to escape to combustible areas in walls, attics and roofs. Keep chimneys and fireplaces cleaned and maintained, and have them inspected and professionally cleaned at least once a year or when there is a quarter-inch buildup of creosote or soot. Keep rugs, tapestries and other fabrics away from the fireplace, and always keep a spark screen in front of the fireplace.

Living Room

Like bedrooms, living rooms contain many potentially flammable items: electronics, drapes/curtains, furniture. Candles are among the leading fire hazards in living rooms. Never leave a burning candle unattended and place it away from flammable/combustible objects.

Tips for Handling Water Damaged Electronics

3/4/2020 (Permalink)

laptop keyboard with water droplets on the keys Flooded electronics are just one of several problems caused by water damage

If your building was flooded, whether by a storm, or a burst pipe, then you will likely be dealing with quite a bit of damage. Along with the structure of the building and the furniture inside, your equipment can be affected as well. If you have flooded electronics, it is important to handle them cautiously to prevent further damage. The following tips can help.

1. Remove Them From the Water Immediately

It is probably obvious that the first thing you should do is remove your electronics from the water. The longer they are submerged, the more damage they are likely to suffer. Quickly relocate them to a dry area to prevent additional problems from moisture.

2. Wipe Down the Exterior

While you are most likely more concerned with the inside of your flooded electronics, you should not neglect to care for the exterior. Use a towel or cloth to thoroughly dry the outside of any affected items to prevent corrosion. This also keeps any water on the outside from entering the device.

3. Do Not Turn Them On

It can be tempting to check the state of the electronic damage by turning on your equipment, but this is not a good idea. Even if the outside is dry and it looks like it might be fine, moisture may be hiding on the inside. If you turn on your device before it has completely dried, this can cause even more damage that may make repairs impossible.

4. Have Them Inspected by a Professional

If your devices have been submerged in water, you need to have them examined by a professional to determine the extent of the electronic damage. In some cases, they may be able to repair them, saving you from the cost and frustration of having to purchase a replacement.
Flooded electronics are just one of several problems caused by water damage. If you need to have work done on your building, a cleanup and restoration service can do this for you. They can have your building back to its previous condition quickly and can salvage many of your damaged belongings.

Tips for Cleaning Your Crawlspace After a Flood

3/4/2020 (Permalink)

Warehouse with green airmovers and equipment SERVPRO always has a well equipped team to respond immediately to your needs!

A home flood can occur any time there is a storm. While there are things you can do to protect your home during storm season, floodwater may still get in. It’s important to mitigate the damage not only in the spaces you can see but also in the spaces that are not readily visible. You should always check your crawlspace for flooding after a heavy rain.

Appropriate Safety Precautions

There are several safety precautions to take when you know your home has storm damage. Anyone who enters standing water should wear proper protective gear:

  • Rubber boots
  • Heavy gloves
  • Face mask
  • Protective coveralls

You should also turn off the electricity to reduce the risk of shock. Use good judgment -- if you think any part of your home may be unsafe, stay elsewhere. Leave wading through floodwater in your crawlspace to the technicians from the flood restoration company that you hire to mitigate the damage.

Accurate Documentation

You should report your home flood to your insurance company, but an adjuster may not be able to make it to your house quickly if there are a lot of problems in the area due to the storm. To capture the most accurate evidence of the damage, it’s a good idea to take pictures or video of the flood’s impact on the crawlspace and other affected areas. This can be valuable when you are filing your claim.

Thorough Cleanup

Ideally, your sump pump will kick in when the water in your crawlspace starts to rise, so that should take care of a lot of the major extraction. The area must be completely dried and disinfected before the job is done, though. A thorough cleanup helps prevent mold growth and the subsequent damage it can cause to the structure of your home.

Home flood cleanup must cover both the areas you can see and those you cannot see. Don’t forget spaces such as your crawlspace when assessing damage.

What to Do if There Is a Water Leak Around a Window

3/4/2020 (Permalink)

Window with water leaking on window seal Call SERVPRO of Tupelo and Amory, Aberdeen & West Point @ 662-690-6502 today to handle your water issues!

The natural elements can wear down the integrity of a home. Over time, the homeowner may notice leakage around a window, which can possibly result in wood rot, mold and water damage. The longer the leak is left unaddressed, the more the repairs will cost.

Locate the Problem

Even a slow drip can mean that more water is sitting inside the wall. Once a homeowner notices moisture trickling from a window when it rains, the first step is to carefully look at the wall around the area to find the source of the leak. However, thanks to gravity, appearances can be deceiving; liquid may pool in one place, but that place is not always the leak's origin.

Two common problem areas are the edge and the rubber seal. The gap between the edge and the surrounding wall is usually sealed with caulk. Eventually, the caulk dries out and begins to peel and chip. Like caulk, the rubber seal situated between the panes and frame can ultimately dry out, creating rips in the rubber.

Gauge the Severity of Damage

Depending on the severity of the damage, the window may need to be replaced. A replacement is usually warranted when decaying or softness is found on nearby surfaces. However, even if the surrounding surfaces seem to be structurally sound, the homeowner should not just re-caulk the gaps without getting an expert's opinion on the full extent of the damage.

SERVPRO® of Tupelo and Amory, Aberdeen & West Point Can Help

A specialist at SERVPRO can determine whether any ceiling tiles or drywall have sustained damage. After he assesses the situation, the restoration technician will give the homeowner the best remediation option to make the damage disappear. By acting quickly, the homeowner can prevent expensive repairs in the future. SERVPRO® of Metairie is always ready to help the residents of New Orleans and the city's surrounding communities solve their water damage problems.

How Should You Handle A Flood In Your Apartment Complex?

3/4/2020 (Permalink)

View from window of buildings, with white curtains SERVPRO is always here to help for your water damage needs, no matter the time of day or day of year! Call us today at 662-690-6502!

As a wise apartment owner, you know to be prepared for flood damages, and you know it’s always smart to do what you can to prevent them whenever possible. Your complex may suffer from floods that happen because of bad weather, or it may be the type of flood that comes about due to equipment failure or negligence. 

All appliances have a limited lifespan, so it’s important to inspect refrigerators, dishwashers, water heaters, HVAC units, and bathroom fixtures in every unit for any signs of excessive aging or failure. Flooding in these areas will create huge issues for you, as the flooding can easily expand to affect not only the individual apartment but the one below or beside it, and perhaps more. Look for:

  • The sound of running water
  • Unpleasant odors in floors, walls, or drains
  • Low water pressure
  • Mold growing around appliance or fixtures
  • Worn out hoses

If leaks are left untreated, they can lead to mold growth, stains, and floor and wall damages. Encourage your residents to let you know about any issues right away so that you can address any leaks immediately. Educate your renters to keep an eye on their water bills. Any large uptick in usage and cost is a huge clue that some investigation needs to be done; there is probably a leak somewhere. 

Maintaining the roofs, gutters, and exterior windows and doors of your complex will go a long way towards keeping your business safe from the elements and flooding that can happen during heavy rains. Any drainage system on your property will need to be properly cared for, too, with debris and dirt clogging the system being removed regularly in case of heavy water. A backed-up drainage system can be a huge flooding culprit.  

If you are due for some landscaping, make sure any new large shrubs or trees are planted in places where they won’t interfere with pipelines, and remove those that are already in the danger zone. Root systems can easily break apart piping and create a flooding event. Choose those plants and trees that don’t have aggressive root systems, just to be safe.

If you do experience a flood in your apartment complex, first you will want to make sure that everyone is safe. If a unit’s atmosphere is unhealthy, make arrangements for the residents to go elsewhere while repairs are made. If the damage is extensive, it may be necessary to find them another apartment in your complex to stay in for a time. 

If it is a large, weather-related flooding event, safety is still the primary focus. Can people get in and out of their homes and the complex? Is anyone out of power? Are their elderly or disadvantaged people in your complex that need special attention? Are all children accounted for and does everyone know where all their family members or roommates are? Are any pets in danger? Many of these issues will require the aid of professionals, and perhaps even the police or fire department. 

When you are dealing with flood damages, the SERVPRO of Tupelo and Amory, Aberdeen & West Point team is always here to help, 24/7. We are water and fire damage specialists, and we have years of experience with mold remediation and prevention, as well.

Consumers post air duct cleaning checklist

11/4/2019 (Permalink)

Air duct before cleaning versus after cleaning.  SERVPRO of Tupelo and SERVPRO of Amory/Aberdeen & West Point is always here to help!

Post Cleaning Consumer Checklist 

General

Did the service provider obtain access to and clean the entire heating and cooling system, including ductwork and all components (drain pans, humidifiers, coils, and fans)?

Has the service provider adequately demonstrated that duct work and plenums are clean? (Plenum is a space in which supply or return air is mixed or moves; can be duct, joist space, attic and crawl spaces, or wall cavity.) 

Heating

Is the heat exchanger surface visibly clean?

Cooling Components

Are both sides of the cooling coil visibly clean?

If you point a flashlight into the cooling coil, does light shine through the other side? It should if the coil is clean.

Are The coil fins straight and evenly spaced (as opposed to being bent over and smashed together)?

Is the coil drain pan completely clean and draining properly?

Blower

Are the blower blades clean and free of oil and debris?

Is the blower compartment free of visible dust or debris?

Plenums

Is the return air plenum free of visible dust or debris?

Do filters fit properly and are they the proper efficiency as recommended by HVAC system manufacturer?

Is the supply air plenum (directly downstream of the air handling unit) free of moisture stains and contaminants?

Metal Ducts

Are interior ductwork surfaces free of visible debris? (Select several sites at random in both the return and supply sides of the system.)

Fiber Glass

Is all fiber glass material in good condition (i.e., free of tears and abrasions; well adhered to underlying materials)?

Access
Doors

Are newly installed access doors in sheet metal ducts attached with more than just duct tape (e.g., screws, rivets, mastic, etc.)? 

With the system running, is air leakage through access doors or
covers very slight or non-existent?

Air Vents

Have all registers, grilles, and diffusers been firmly reattached to the walls, floors, and/or ceilings?

Are the registers, grilles, and diffusers visibly clean?

System Operation

Does the system function properly in both the heating and cooling modes after cleaning? 

3 Reasons Not to Wait for an Adjuster to Visit Before Restoring Your Home

11/4/2019 (Permalink)

Front of two story white house with water covering half of the front door and windows. SERVPRO of Tupelo and SERVPRO of Amory/Aberdeen & West Point is always here to help! Give us a call at 662-690-6502.

After your home has sustained water damage due to a flood, flood insurance often requires an adjuster to come to your home to assess the damage that has been done. However, waiting to restore your home until after an adjuster to come to your home after a storm is often not necessary for several reasons.


1. Adjusters Are Busy

Once a natural disaster has occurred, insurance companies immediately begin to work with their customers to help them restore their homes. However, the demand for an adjuster to visit homes can mean you’ll be waiting to see an adjuster. Waiting to begin making major fixes to your home isn’t necessary, and you can document the damage that has been done by taking photographs and saving receipts.

2. You Won’t Lose Money Cleaning Up

Although you might be tempted to leave your home exactly as it is after it has sustained flood damage, you will not receive less compensation if you start the cleanup process quickly. It is likely that you will want or need certain items removed from your home before your flood insurance company sends an adjuster to visit your home, and this is okay. Documenting the cleanup process can help to ensure you are fairly compensated for your losses.

3. Your Home Could Become More Damaged

Minor issues in your home can quickly become major issues if they are not fixed in a timely manner. Structural damage, mold damage and more can occur if your home is not dried out and if standing water is not removed. In order to save yourself from having to spend more money, time and effort in restoring your home, it’s often wise to start the restoration process quickly.

Knowing that you do not have to wait for your flood insurance company to send an adjuster to your home before beginning the restoration process might help you save money and protect your home. As you start the restoration process, many people find it helpful to work with professionals in water damage cleanup and restoration.  

Hidden Water Damage Dangers

10/30/2019 (Permalink)

Sink faucet with dripping water. SERVPRO is always here to help for your water damage needs, no matter the time of day or day of year! Call us today at 662-690-6502.

When people think about water damage, they think about a major event such a busted hot water heater, water rushing from the bathtub into the lower floors, or an overflowing toilet spilling water all over the bathroom. Unfortunately, hidden leaks can be as costly if they go unnoticed for a long time.  

A cracked water line could cause a slow drip behind the fridge that could damage the wall behind it, rot the underfloor and end up ruining the cabinets around it. Unless you notice a puddle of water or start smelling a musty odor around the appliance, it is hard to spot the damage until it is too late.

Take the time to walk around your home and check around the toilets, under the kitchen sink, bathroom sinks, hot water heater, fridge, freezer, washing machine, dishwasher, etc. Regularly inspect the crawlspace, attic, and basement for signs of long-term water damage, leaks, and mold.

If you are dealing with moisture issues, you can call SERVPRO of Tupelo and Amory/Aberdeen & West Point at 662-690-6502 to schedule an inspection.

Downtime means money lost!

10/21/2019 (Permalink)

Here are SERVPRO of Tupelo and SERVPRO of Amory/Aberdeen & West Point, we understand that when a commercial water emergency occurs in your business it is important that the issues is mitigated quickly and efficiently. During these emergencies, it is not just the building that needs to be back up and functioning but the materials and equipment you use on a daily basis that allows your business to be successful.  

SERVPRO has the ability to save things like office furniture, desk, and even sensitive information that may be stored in the office with our Document Restoration. We are in the business of restoring these items that may have been damaged during your water emergency. We always attempt to salvage anything damaged because we understand that it can keep the cost down for you and the insurance company as well the value it has to your company. If an item can be saved or restored it is worth the time to do so.  

SERVPRO works tirelessly to treat each of your items with special care to protect. Our team is trained to keep your items from damage while we do work. Our content specialists team does wonders with your clean-up on all types of materials.  

Trust that SERVPRO keeps in mind that time down for your business, is money lost. So our team will work around the clock to make sure it is “Like it never even happened.” and your business is back up and running!

Biohazard and Crime Scene Cleanup

10/21/2019 (Permalink)

Yellow tape in yard that says "CRIME SCENE DO NOT CROSS" SERVPRO of Tupelo and SERVPRO of Amory/Aberdeen & West Point is always here to help! Give us a call at 662-690-6502.

Recognized as a leading fire, water, and mold restoration provider by hundreds of insurance companies, SERVPRO also offers fast and reliable biohazard, vandalism and crime scene cleanup and restoration services. 

Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers and owners. A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments. 

SERVPRO technicians are trained to safely and effectively remove hazardous substances and prepare waste for proper disposal according to OSHA, EPA and state and local health regulations. 

Equipped with the necessary safety equipment and cleaning products, SERVPRO helps turn unsafe environments into clean, safe homes and offices. 

Our services cover the following issues:

  • Bloodbourne Pathogens: SERVPRO removes and disposes of bodily fluids, tissue and other potentially pathogenic substance resulting from accident, trauma, crime or death. Technicians clean, disinfect, and deodorize the structure.
  • Methamphetamine Labs: Many chemicals used in the production of illegal drugs, are volatile and can leave harmful residues throughout a structure. SERVPRO follows federal and state guidelines to properly clean all surfaces. 
  • Crime Scene Residues: Fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues can be cleaned from surfaces and contents to restore your property. 
  • Arson and Vandalism: After the fire trucks are gone, your home and belongings likely suffer from not only fire and smoke damage, but also extensive water damage from firefighting efforts. SERVPRO has the specialized fire and water damage cleanup and restoration training and experience to quickly restore your home to pre-fire condition. We also have specific training and equipment for odor removal and deep cleaning of upholstery and carpet. 
  • Sewage Backups: Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment is necessary to safely clean this type of contamination. This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.
  • Black Water Intrusions: This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.
    • May contain untreated sewage, harsh chemicals, and microbes
    • Water from flooding rivers or sewer backup
  • Mold Mitigation and Remediation: Mold can produce allergens and irritants and has the potential to cause other health effects. Mold can spread quickly through your home or business in as little as 48 hours. If you suspect that your home or business has a mold problem, we can inspect and assess your property. If mold is found, we have the training, equipment, and expertise to remediate your mold infestation.

Free Guide: 10 Things to focus on when dealing with a Water Damage Loss

10/21/2019 (Permalink)

Hallway with flooding, SERVPRO logo with words "YOUR PROBLEM, OUR SOLUTION." SERVPRO of Tupelo and SERVPRO of Amory/Aberdeen & West Point is always here to help!

Experiencing a water loss can be a traumatic time for you or your business. In Atlanta, Georgia, we experience all types of water damage situations. We wanted to put together a free guide of 10 things that walks you through the process of what to focus on if you have a water loss in your home or business. 

1. Assess the situation: It is critical to look over the situation and see exactly what you are dealing with. It is critical to make sure that you take plenty of photographs of the damage and make sure that the source of what caused the damage is well documented. It is extremely important to make sure you do not walk or enter the water if the power is still on in the home or business. At this time it is proper to check with your insurance company to see what type of coverage you have.

2. Check was is wet throughout the damaged area: Through the use of moisture meters and other devices, you can begin to see what is wet and not wet. It is critical that you map out the damage and affected area. This can be an important part of the documentation process. 

3. Begin the water extraction process: The first step after the documentation has begun, is to get the water removed as soon as possible. If the water sits for too long it can begin to create secondary damages. Water can be removed by using portable or truck mount extractors. Portables will take more time, and the truck mounts are much faster and efficient. 

4. Begin to remove damaged materials that can not be dried and ventilate enclosed areas: Once all of the water has been extracted, certain flood cuts and other vent holes might be necessary. This is to allow air flow in closed off spaces. If no ventilation is allowed, secondary damage can occur inside the walls. Many times if you are dealing with sewage water, more flood cuts will be necessary. Try to take as many before and after photos as well. 

5. Start to place air movers and dehumidifiers throughout the home or facility: The proper amount of equipment is critical when drying out a structure. It is important to make sure that all of the guidelines of the IICRC are followed to insure proper drying times. Be sure to continue to take plenty of photographs of the equipment in place on the job. 

6. Monitor the drying process daily: Every 24 hours it is critical to make sure that you are checking the facility to make sure that it is drying. Sometimes there might be a delay in the drying process due to the source of the damage not being corrected. If so it will need to be corrected so proper drying can occur. Be sure to document the drying data each day for accurate records. 

7. Remove Equipment: Once the home or building is dry, all of the equipment can be removed. It is important to make sure the right cleaning products are used to clean up the affected area. This will keep other secondary issues from happening as well. 

8. Document with more photos: After the job is complete, be sure to document with more photos. This will keep accurate records for your insurance company from start to finish. You can never take too many photos when dealing with a water loss. 

9. Begin the reconstruction process: Once everything is dry, you can begin to put the pieces back together. In some cases you might have to hire a contractor to do specific tasked like repair damaged drywall from the water. Be sure to continue to document any and all work on your home or business. 

10. Keep complete records on file: After the entire job is complete, be sure to keep all of your records on backup. This can be valuable in case of any secondary damages in the future. 

SERVPRO of Tupelo and Amory/Aberdeen & West Point can handle any water damage job from start to finish. It is critical to make sure you understand the in's and out's of each step mentioned above. SERVPRO has the team and equipment to handle any size job and make sure that it is properly documented along the way. If you have any questions, or need emergency services you can call SERVPRO, 24/7 at (662)690-6502.  

Smoke and Soot Damage can cause a long-lasting odor in your home

10/14/2019 (Permalink)

House on fire, with firefighters on front porch putting the fire out. Always be prepared. SERVPRO of Tupelo and SERVPRO of Amory/Aberdeen & West Point is always here to help! Give us a call at 662-690-6502.

Smoke and soot can cause hidden damage and odor. Our Production Techs are experts when it comes to smoke damage who can accurately assess the extent of the damage to develop a plan of action.   

Facts about Smoke and Soot

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

 Different Types of Smoke Did you know there are actually different types of smoke? There is what is called wet smoke and dry smoke! Check out the two types below in more detail. Wet Smoke // Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke // Paper and Wood

  • Fast burning, high temperatures, heat rises, therefore, smoke rises.

 Protein Fire Residue // Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Have You Checked on Your Toilet Lately?

10/14/2019 (Permalink)

Toilet with plunger in the water.  SERVPRO is always here to help for your water damage needs, no matter the time of day or day of year! Call us today at 662-690-6502.

Many times the toilet in your home can be the last thing you think about causing water damage. As they age, however, the components that allow it to function properly can jam or malfunction, causing several potential problems. While some of these might be a drawn-out refilling process that can affect your monthly water bill, more severe consequences might include overflowing of the reservoir when the float mechanism does not engage.

Overflowing reservoirs might not affect your  home but it does often require professional water removal and recovery. Even with noticing the problem shortly after it begins, an instance like this can quickly cover the bathroom floor and affect cabinetry and the vanity as well. Our SERVPRO® professionals can understand the importance of reacting quickly to this situation.

The tile or laminate flooring likely installed in your bathroom can resist penetration from the pooling water, but saturation can still occur with these materials if the problem does not get addressed quickly enough. While each plank or tile itself works to resist absorbing the moisture, seams and grout joints are more penetrable. To protect your flooring from extensive damage, extraction must begin shortly after the situation gets discovered.

Our SERVPRO® professionals can arrive with high-powered extraction equipment for severe damages like our gas-powered units. For smaller pools, we can also bring in our portable sump pumps and extraction wands. Once the excess has gotten removed from the flooring, we can set up our advanced drying equipment to protect and preserve exposed cabinetry, fixtures, and flooring. We can double check our drying efforts with our thermal imagery cameras to detect lingering moisture pockets that require added attention.

As traumatic as an overflowing reservoir might seem, the right professional assistance can make this water damage “Like it never even happened.”

Give SERVPRO® of Tupelo and SERVPRO of Amory/Aberdeen & West Point a call anytime disaster strikes at 662-690-6502. 

Not all Storm Damage is Created Equal!

10/14/2019 (Permalink)

View of sky with lightining. SERVPRO of Tupelo and SERVPRO of Amory/Aberdeen & West Point is always here to help, no matter the size of the storm! (662) 690-6502

During storm season we see a wide range of storm types. We see heavy rains, flooding, tornadoes and then wrapping all of those into one hurricane! Any one of these storm types could easily cause damage to your home or business. These damages can keep us from feeling like our home is complete or keeping us from running a business that contributes to our livelihood. No matter what your scenario, It is important to know the different damages that a storm can cause. 

Wind Damage Storm damage sometimes includes severe wind damage. Roof damage in this situation may range from a missing roof due to strong winds that may loosen flashing. This can cause your roof shingles to be removed from your home or business causing leaks. Even a subtle roof leak can produce damp, moldy conditions. A SERVPRO restoration expert can help property owners address storm damage and roof damage more effectively. 

Flooding Damage Heavy rains in the Tupelo and Amory/Aberdeen & West Point area can cause river flooding all around. Flooding may disrupt municipal water systems which call for experts to assess groundwater and evaluate the condition of pipes following flood damage. Our SERVPRO team can assist in your cleanup process after flood damage has occurred.  

Lighting Damage When a storm occurs, many times it brings the loud sounds of thunder which mean lighting is striking. Your home or business may have objects attached to the building that can attract a lightning strike that can cause a fire. A bolt of lightning can reach temperatures of roughly 30,000 kelvins (53,540 degrees Fahrenheit). Lightning strikes, or discharges of massive charges of static electricity, cause about 2% of all fires. If this occurs in your home or business, SERVPRO has the team to help handle the restoration of both the fire and smoke damage.

7 Tips to Prevent Mold in your Commercial Business

9/25/2019 (Permalink)

mold covering wall in a commercial building.  SERVPRO of Tupelo and SERVPRO of Amory/Aberdeen & West Point is always here to help! Call us today at 662-690-6502

Why should you worry about mold in your building? According to OSHA, some mold, over time, may cause structural damage to wood along with damage to furnishings and finishes. Use the following tips to help prevent mold growth in your business.

#1: Clean Out the Refrigerator

It can be difficult to keep track of shared refrigerators. Some people will always remember to clear out their leftovers, others won’t. Old food storage containers are a perfect breeding ground for mold. Over time, mold can travel to the shelving and even outside the refrigerator. Consider instituting an office refrigerator policy. If something is left in the fridge by a certain time each week, it goes in the garbage.

#2: Look for And Repair Leaks

Leaks from plumbing, windows, roofs, and more can lead to significant water damage in your business as well as an increased risk of mold growth. If you aren’t regularly inspecting your property, it’s easy for these leaks to go unchecked until they create a larger, more costly problem. Watch for telltale signs of a leak such as lower water pressure; wet spots on the floors, ceilings, or walls; and condensation around window sills and in attic spaces.

#3: Keep It Clean

It’s easy for anyone to get caught up in work and let clutter take over his or her workspace. However, clutter creates lots of hiding spots for crumbs and dust, which are both great food sources for mold. Make sure to clear the clutter and wipe down hard surfaces regularly. Make sure to promptly clean all spills as well. Clean and sanitize break rooms and bathrooms frequently. Both rooms provide ample opportunity for mold growth. These rooms should be cleaned at least weekly depending on how regularly people use each room.

#4: Turn on the AC/Dehumidifier

Leaks aren’t the only way for moisture to accumulate in your business. High humidity levels can lead to moisture and mold as well. On hot days, fans can cool you off, but they don’t do much for humidity levels. Run your AC or a dehumidifier to cut down the humidity in the building.

#5: Clean out Trash Cans

While you might switch out the liners regularly, can you remember the last time you washed out the trash cans? It’s easy for bits of food and condensation to sneak beneath liners into the can, which is all mold needs to grow. Try washing out office wastebaskets about once a month to prevent mold growth.

#6: Take Care of Your HVAC System

Your HVAC system can quickly distribute mold spores throughout your building if there is a problem. Make sure your HVAC system receives regular inspections. Sometimes moisture condenses inside air ducts or leaks drip onto ducts from ceiling tiles, which can lead to mold growth inside the ducts. Make sure to keep the HVAC drip pans clean and unobstructed. Additionally, replace your filters as needed.

#7: Slope the Ground Away from the Foundation

If the ground around your building slopes toward the foundation, water can accumulate and weaken your building’s structure. Additionally, it provides an ideal environment for mold to grow. The ground should slope away from the building. You should also make sure your building follows the local building codes for drainage. Mold is persistent. Even if you follow all the right steps it’s still possible for mold to grow and spread in your building. Fortunately, at SERVPRO of Tupelo and SERVPRO of Amory/Aberdeen & West Point, we have the right experience in mold remediation to make your place of business “Like it never even happened.” Unfortunately, mold doesn’t stay put, it grows quickly. You’ll want to give us a call as soon as you notice it, so we can start the remediation process. Our technicians have the training, equipment, and knowledge necessary to help locate and remediate mold efficiently. If you find mold in your place of business, call us at 662-690-6502.

Commercial Property Management: Signs of Sewer Line Issues

9/25/2019 (Permalink)

sewer line underground.  SERVPRO of Tupelo is here for your business any time of day or night. Call us today at 662-690-6502.

While a blocked sewer drain is relatively common in commercial properties, legitimate concerns over sewer line functionality may be few and far between. However, when major sewer line issues occur, it is essential to remedy the problems quickly to avoid potential backups and structural damage. Be aware of these four signs, which may indicate sewer line problems.

1. Odors

While drain or toilet overflow are frequent problems in commercial properties, you should pay attention to odors surrounding these problems. For instance, if after clearing a clog you smell sewer gas, you may want to call a plumber for an inspection, as strong sewer smells can be an indicator of issues further in the line.

2. Clogged Drains

A blocked sewer will not only cause unpleasant odors to occur in your building, but the blocked pipe can also cause frequent clogging of your drains and toilets. This problem may also cause sewer backups into your facility.

3. Indentations in Landscaping

Also, while you may not have any clogging issues, it is still possible that your sewer lines have failed. Pipe breaks may cause indentations in your landscaping, like divots in the lawn. If the break is severe enough, it is possible that sewage is leaking into the grounds of your property. Eventually, this can also lead to a sewage backup in your building.

4. Deformations in Landscaping

In addition to indentations in the lawn, you may notice perpetual puddling in certain areas. You may also see that areas of your parking lot have sunken or cracked along with sidewalks. Depending on how close the break is to your building, you may even notice cracks in the foundation. These issues often require the expertise of a disaster restoration specialist in the area to resolve, which depending on your insurance policy may be covered.

A blocked sewer line can wreak havoc on a business and may even lead to significant business interruption. You should be aware of the warning signs of such a problem so that you can resolve the issue as early as possible.

Be SERVPRO Ready

9/25/2019 (Permalink)

iPad and iPhone displaying the SERVPRO Emergency READY Profile app.  SERVPRO of Tupelo and SERVPRO of Amory/Aberdeen & West Point is always here to help, no matter the size of the storm! Call us at 662-690-6502!

These days, it is important to be ready for a storm and disaster can strike at a moment’s notice! Technology working hard to let us be aware of danger with more time to prepare before it hits! Technology can also be a vital tool in preparing for emergencies or disasters, as well as during or after to stay informed of the situation and in communication with others. From common technology you already use on a day-to-day basis to taking a few extra steps to prepare. Below are a few things that will help you be ready in the event of an emergency or disaster.

Store Information Online

There are many places to store important information securely online. Services like Google Drive and Dropbox offer a free way to store different types of files, from a Word document to images of important documents. Ready.gov suggests saving an electronic version of insurance policies, identification documents, medical records, and information on your pets, if necessary.

Follow the News

Stay informed by following agencies such as FEMA, local news channels, and local government on Twitter for the most up-to-date information in a disaster situation. You can also alert first responders if a rescue is needed through Twitter.

Mark Yourself Safe

The American Red Cross offers a Safe & Well check-in site to list yourself as safe or find family and friends in situations where communication is difficult to establish. Facebook also has a feature called Safety Check that is activated after natural disasters or a crisis. You will receive a notification from Facebook if you’re located in the affected area at that time.

Get in Touch

Make sure your contact information is up-to-date in your phone and e-mail for communication with family, friends, business contacts, and others whom you may need to get in contact with before, during, or after a disaster.

Charge Up

Keep a portable charger in your car and home in case of an emergency. You may need to recharge this from time to time, but you can also buy solar-powered chargers as well. Get an Emergency READY Profile that SERVPRO of Tupelo and SERVPRO of Amory/Aberdeen & West Point is proud to offer Emergency READY Profiles(ERP) for free at ready.SERVPRO.com to help prepares you, your property, or your business for an emergency.  By developing a SERVPRO Emergency READY Profile for your property or business, you minimize business interruption by having an immediate plan of action.  Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your property or business. Put help in the palm of your hand with the Ready Plan App.  Get in touch with SERVPRO of Tupelo and SERVPRO of Amory/Aberdeen & West Point today for more information on developing an ERP for your property or business! Call us at 662-690-6502.  

Why is Board Up Important?

9/25/2019 (Permalink)

side of a brick building with windows boarded up and ladder propped up agains the building.  There's many things to do & not to do after a fire. Be sure SERVPRO of Tupelo and SERVPRO of Amory/Aberdeen & West Point is on your to-do list!

If your property has experienced a fire, there are several reasons why you might want to board up structural damage or windows. In addition to keeping the external elements out of a building with fire damage, boarding up can also prevent additional losses due to looting and make the fire cleanup process easier.  SERVPRO of Tupelo and SERVPRO of Amory/Aberdeen & West Point offers full-service restoration specialists who can also assist in board-up services.  

Here are four reasons to board-up after a fire.

  • In a commercial setting, there may still be viable stock on the premises. If products that appear viable remain in the building, you should consider boarding up. These items may require assessment and cleaning and may not be fit for sale, but having them properly processed rather than stolen can be helpful for insurance purposes.
  • You want to protect electronics and other valuables. Depending on the extent of the fire damage, you may be able to restore some electronics or other valuable property to working condition.
  • You need to keep out the elements. If the structure of your property has sustained extensive damage, you should try to keep the elements out to prevent additional damage. Exposure to additional water, wind, or sunlight can compound the damage caused by smoke residue and soot.
  • You want to limit soot damage. It is generally a good idea to reduce foot traffic on the scene of a recent fire. When soot gets embedded into carpeting or upholstery, it can be much more difficult to restore these materials to a pre-fire condition.

Talk to our experts at SERVPRO of Tupelo and SERVPRO of Amory/Aberdeen & West Point, about whether boarding up is a good strategy for preventing loss and limiting damage after a fire. Your major concern is likely to be how to recover from fire damage as quickly and completely as possible. Preventing looting and exposure to the elements can make fire cleanup more successful. Call us at 662-690-6502.

Keep Your Pets Safe in a Fire

7/22/2019 (Permalink)

Pets can be considered family, too!

At any given moment, a fire emergency can take place in the area or abroad, and though unexpected; it can be beneficial to already have a plan in place for everyone in your home to evacuate and meet in a safe location. While you should always be most focused on keeping yourself and your family safe, you can also spend some time on pet preparation so that you can have a better chance of getting your pets out of danger as well. You can be better prepared to keep your pets safe during a fire emergency by following these safety tips:

Practice Evacuating 

In the confusion caused by a fire, it can be hard to think of everything you need to do right away. If you have a plan in place and practice it a few times, you can be better prepared to handle a fire emergency. This can not only be helpful for pet safety, but also for the safety of everyone in your household. 

Notice Where Your Pets Are 

An important part of the planning process can be noticing where your pets usually spend their time. It can be especially helpful to note where they hide when frightened. You don’t want to put yourself at risk by spending too much time searching for your dog or cat during a fire emergency, but you can be better prepared to get yourself and your pets out as soon as possible by having a checklist of areas you can look. 

Keep Collars and Leashes Handy

Fires can be especially frightening to pets. By keeping their collars and leashes handy, you can more easily guide them out of the house. If you are unable to find them, it can be easier for the fire department to get them out if they are wearing collars. It can be a good idea to hang leashes by the door you are planning to evacuate through. Call us at SERVPRO of Tupelo! (662)690-6502

Did you know??

6/13/2019 (Permalink)

SERVPRO of Tupelo is always here to help! Call us today at 662-690-6502

SERVPRO is recognized as the leading fire and water cleanup and restoration provider by hundreds of insurance companies nationwide.  Did you know that SERVPRO Franchise Professionals offer fast, reliable bio-hazard and crime scene cleanup and restoration services to residential and commercial property owners too? 

Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers, and owners. A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments. Your local professionals at SERVPRO of Tupelo are trained to safely and effectively remove bio-hazardous substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations. Equipped with the necessary safety equipment and cleaning products, SERVPRO of Tupelo can help turn unsafe environments, into clean, safe homes and offices. 

Water Damage Timeline

6/6/2019 (Permalink)

The professionals at SERVPRO of Tupelo are available for any size water damage 24/7. Call us today at (662) 690-6502.

Flooding and water damage is very invasive. SERVPRO of Tupelo arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Within Minutes

  • Water quickly spreads throughout the property, saturating everything in its path
  • Water is absorbed into walls, floors, upholstery, and belongings
  • Furniture finishes may bleed, causing permanent staining on carpets
  • Photographs, books, and other paper goods start to swell and warp

Hours 1 - 24:

  • Drywall begins to swell and break down
  • Metal surfaces begin to tarnish
  • Furniture begins to swell and crack
  • Dyes and inks from cloth and paper goods spread and stain
  • A musty odor appears

48 Hours to 1 Week:

  • Mold and mildew may grow and spread
  • Doors, windows, and studs swell and warp
  • Metal begins to rust and corrode
  • Furniture warps and shows signs of mold
  • Paint begins to blister
  • Wood flooring swells and warps
  • Serious bio-hazard contamination is possible

More Than 1 Week:

  • Restoration time and cost may increase dramatically; replacing contaminated materials and structural rebuilding may be extensive
  • Structural safety, mold growth, and bio-hazard contaminants pose serious risks to occupants

Call SERPVRO of Tupelo at (662) 690-6502 if you need help with your water damage today!!

Tornado Tips!

6/6/2019 (Permalink)

SERVPRO of Tupelo is always here to help, no matter the size of the storm! (662) 690-6502

Like it or not, tornado season is here and we all know that we live in an area prone to tornadoes!  Lets cover a few of the more basic tips that we often overlook but could be extremely helpful during a tornado.

If you are at home during a tornado:

  • Go to a windowless interior room on lowest level of your house. Go to a storm cellar or basement if your house has one. If there is no basement, go to an inner hallway or a smaller inner room without windows, such as a bathroom or closet.
  • Get away from the windows.
  • Go to the center of the room. Stay away from corners because they tend to attract debris.
  • Get under a piece of sturdy furniture such as a workbench or heavy table or desk and hold on to it.
  • Use your arms to protect head and neck.
  • If you are in a mobile home, get out and find shelter elsewhere. 

If you are at work or school during a tornado: 

  • Go to the basement or to an inside hallway at the lowest level.
  • Avoid places with wide-span roofs such as auditoriums, cafeterias, large hallways, or shopping malls.
  • Get under a piece of sturdy furniture such as a workbench or heavy table or desk and hold on to it.
  • Use your arms to protect head and neck.

If you are outdoors during a tornado:

  • If possible, get indoors. 
  • If shelter is not available or there is no time to get indoors, lie in a ditch or low-lying area or crouch near a strong building. Look out for flood waters which may also fill low areas.
  • Use your arms to protect head and neck.

If you are in a car during a tornado:

  • Never try to drive faster than a tornado in a car or truck. Tornadoes can change direction quickly and can lift up a car or truck and toss it through the air.
  • Get out of the car immediately and take shelter in a nearby building.
  • If there is no time to get indoors, get out of the car and lie in a ditch or low-lying area away from the vehicle. Be aware of the potential for flooding.

Fire Extinguisher 101

6/5/2019 (Permalink)

Always be prepared. SERVPRO of Tupelo is always here to help.

Ensuring your home has at least one working fire extinguisher is one of the first steps toward fire preparedness. However, these important tools can come in a variety of styles. Here are a few tips for choosing the right extinguisher for your home.

1.  Consider the Chemical Rating

Many extinguishers include an A, B or C rating to help you know which home fire type it is rated for. The A rating is used for dry combustible materials such as paper or wood, while the B rating indicates effectiveness against flammable liquids. Both of these ratings should have a number after the letter. These numbers indicate the effectiveness level with higher numbers being more effective than lower. The C rating indicates that the extinguisher materials are non-conductive, and may be used in the event of an electrical fire. There is no numeral indicator for C ratings.


2. Look at the Valve Type

There are two types of valves your fire extinguisher may come with. A plastic valve indicates the extinguisher is disposable and will need to be replaced after time or after being used. A metal valve is used for refilling the tank when the pressure gets low over an extended period of time, or after use. Most extinguishers include a gauge to help you determine when a refill may be necessary. 

3. Keep the Size in Mind

Extinguishers can come in a variety of sizes. The size you choose may depend on the location it is intended for. Large extinguishers should be kept in areas where a fire may grow quickly, while small to medium extinguishers are best for quick grab situations. In all cases you should know how to properly use your fire extinguisher and follow proper fire safety protocols.

Whatever type of fire extinguisher you choose, remember to read the instructions for its use. It’s also important to keep your extinguisher in working order by checking the pressure and age readings, and having your extinguisher refilled or replaced when needed. 

For professional fire damage repair or smoke remediation services, contact SERVPRO of Tupelo today at 662-690-6502.

3 Ways To Reduce Heating Bills

3/18/2019 (Permalink)

SERVPRO of Tupelo is always here to help! Call us today at 662-690-6502

Temperatures in North Mississippi aren't high right now, but your heating bill might be! 

Here are 3 quick and easy ways to get your heating bills to drop with the temperature! 

  1. Smart Thermostat: Why not use the best of technology? Intelligent thermostats can provide significant savings in several different ways. Some even detect the outside temperature/humidity to help analyze and adjust the inside temperature to maximize efficiency and comfort. This is one of the most affordable ways to save money on heating bills! Some smart thermostats are available for under $30. Having a consistent and affordable indoor temp can help avoid costly damage, like frozen pipes. You can always count on SERVPRO of Tupelo to help with water damage from frozen pipes, but let's try to avoid that!
  2. Insulate attic and attic doors: If it's a bit drafty in your house, you can bet you're losing money. Insulation is an absolute must to keep heating bills down. Neglecting attic areas is a common mistake that can be reducing the efficiency of your heating source. 
  3. Pay attention to Windows and Doors:  25% of the heat in your house (heat that you've paid for!) is lost through windows and uninsulated patio doors. If you convert that percentage to a dollar amount, we think you'd be surprised at the amount of money you're spending to throw your heat out the window! Check your windows and doors seasonally, to ensure there are no broken seals, or you'll be facing more than a heat efficiency issue. With the amount of rain we’re getting this time of year, a broken seal will cause an indoor flood. SERVPRO of Tupelo specializes in water damage, and we are the best at restoring property catastrophes…but let's try to avoid that, shall we?

From smart thermostats to window seals, these little details all add up to higher cost and higher risk for potential home damage!

If you’re experiencing seasonal home damage, call SERVPRO of Tupelo at 662-690-6502. We are always here to help! 

SERVPRO of Tupelo: Mold Remedition Process

3/16/2019 (Permalink)

Let the professionals at SERVPRO of Tupelo handle all of your mold problems. Call us today at 662-690-6502

Mold growth can start in as little as 48 hours after water has entered your home. SERVPRO of Tupelo understands mold and mold growth and has the training and expertise to remediate the mold in your home or business. Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. Our process is as follows:

Emergency Contact – 662-690-6502

Our mold cleanup and restoration process will begin when you call us. Our representative will ask a series of questions to determine the necessary equipment, resources, and personnel.

Inspection and Mold Damage Assessment

We carefully inspect your property for visible signs of mold. However, mold can be hidden from plain view as it feeds on cellulose and water. We use various technologies to detect mold and hidden water sources.

Mold Containment

Our professionals use various containment procedure to prevent the spread of mold. All fans and heating and cooling systems will be turned off to prevent the spread of mold.

Air Filtration

During the process of the mold remediation, we utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of mold spores 

Removing Mold and Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces the mold has grown on. It may be necessary to remove and dispose of mold-infested porous materials, like drywall and carpeting, to remediate heavy mold growth.

Cleaning Contents and Belongings

We clean your furniture, decorative items, curtains, clothing, and other restorable items affected by mold. We use a variety of cleaning techniques to clean and disinfect your belongings. We’re also trained to remove odors and deodorization using fogging equipment.

Restoration

The restoration step gets your home or business back to normal. Depending on the level of mold damage, drywall, subfloors, and other building materials may have been removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business. 

The Benefits Of Prompt Water Removal

3/15/2019 (Permalink)

SERVPRO of Tupelo is always here to help for your water damage needs, no matter the time of day or day of year! Call us today at 662-690-6502.

When your home in north Mississippi sustains an overflowing sink or tub, broken pipe, or other lost water, getting the water out as quickly as possible from your living space comes with added benefits. We’re Faster to Any Size Disaster, making it possible for our teams to make the situation less troublesome for you.


We work with homeowners in the Tupelo area after lost water incidents cause problems by using water removal methods that help make things normal again fast. We want to make your residence like it was before, “Like it never even happened.” Because the process of extracting water while it is in its liquid form before it can escape into the air and additional objects inside your home than it is to pull moisture from the air, we start as soon as we possibly can.

The benefits go beyond a lower restoration cost, also. Not only does it cost less to extract more and dry less, but it also requires less time to accomplish this and start with cleanup. Because water that has less time to evaporate into the air and condense elsewhere, we do not need to use equipment to track it to other locations in your home.

We also can use less equipment, meaning the cost falls even more. Instead of four heaters, six air movers, and three desiccant machines, we can use about half of that number.

Other stories of your home might not become affected at all, meaning less traffic in these areas by our specialists, and increased privacy for your family members. Fewer or no machines in these areas also result in less noise that can disrupt children's schoolwork and interfere with anyone who sleeps during the daytime hours.

Fast action to a lost water event means that microbes have less time to become a problem for you. When mold's access to water is only temporary, the few spores that become active initially quickly die off from lack of continued moisture.

If your home in Tupelo, Fulton, or New Albany sustains a terrible incident involving lost water and you need water removal services,SERVPRO of Tupelo is the company you can trust to do the job right. Call our 24-hour emergency services line at 662-690-6502, year-round so that we can send out the appropriate crews and equipment your home needs.

Sewer Damage

3/15/2019 (Permalink)

SERVPRO of Tupelo is here for all types of water damages, even the dirty ones! Call us today at 662-690-6502.

Sewer damage and drain back up can cause serious damage to Tupelo area homes. They also present health risks and should only be cleaned by certified water damage professionals. SERVPRO of Tupelo technicians are trained to deal with sewer damage issues.

Some examples include, but are not limited to: sewage, toilet backflows that originate from beyond the toilet trap regardless of visible content or color.

Below are some basic procedures for clean up

  1. Identify ALL safety issues
  2. Determine source or Sewer back up and get problem fixed as quickly as possible 
  3. Extract materials and/or remove all standing water
  4. Apply EPA registered disinfectant
  5. Remove and discard all contaminated porous and semi-porous structural materials included carpet and pad
  6. Measure and document all moisture levels in affected areas.
  7. Install barriers to contain damaged areas
  8. Install drying equipment 
  9. Monitor job daily.
  10. Once completely dry. Clean all areas prior to rebuild.

When your Tupelo home or business has a sewer back up, rely on the professionals at SERVPRO of Tupelo. Call us today at 662-690-6502. We are always here to help! 

Commercial Flood Prepareness

3/14/2019 (Permalink)

No job is too big or too small for the professionals at SERVPRO of Tupelo. Call us today at 662-690-6502.

The weather has been very unpredictable the past few weeks in our area.  We have experience heavy rains in a short period of time causing the sewer systems to back up and streets to flood. 

If you see there is a flash flood watch, this means that a flash flood is possible.  A flash flood warning means that a flood is about to happen or already taking place.  If a flash flood occurs, you should make sure everyone gets to higher ground as quickly as possible. 

Your business can prepare for any potential disaster, including flash floods. Keep all essential equipment and documents elevated from the floor.  Ideally, they should be stored on the second floor of the building or higher.  Back-up electronic data daily to cloud storage or to an external drive so the files can still be accessed in the event of a disaster.  

It is a good idea to have a battery-powered radio available on-site or even some sand bags to help with water absorption.  In case of a power outage, you and your staff can keep updated on the current conditions.  (FEMA) The Federal Emergency Management Agency provides a list of recommended sites in the event of a disaster, such as a flashlight and first aid kit. 

You can also check with the National Weather Service to get more tips on safety during flooding.

SERVPRO of Tupelo can help your business get back on track after flooding or other disasters. Call us today for more information at 662-690-6502.

SERVPRO of Tupelo - Call Us For Your Emergency Board Ups

3/12/2019 (Permalink)

Board ups are important and SERPVRO of Tupelo can handles those for you as well. Call us day or night at 662-690-6502.

Fire Damage Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, the SERVPRO Franchise Professional can board up missing windows and walls and place tarps on damaged roofs.

Vandalism Board-Up

Vandalism and graffiti can be very upsetting. It can range from relatively minor pranks to malicious destruction of property. Often simple acts of vandalism, like breaking a window, can cause significant water and mold damage if not addressed in a timely manner.

SERVPRO Franchise Professionals will act quickly to remove broken glass from inside & outside  your home or business and effectively board up all windows securing the inside of the building.

What About Other Types of Vandalism?

 In addition to boarding up, SERVPRO professionals can remove spray-painted graffiti from exterior walls, they can also clean driveways, walkways, asphalt, metals, wood, glass, plastic, and masonry. Their highly trained technicians can offer the following services:

What to Expect When SERVPRO Professionals Provide Board-Up for Your Home or Business  

  • Temporary secure enclosure  
  • Roofs will be temporarily secured with tarps
  • Fencing can be provided as an extra measure
  • All openings will be temporarily secured 

Call us at 662-690-6502 if you have any questions or concerns.

Commercial Services

If fire or water damage sidelines your business, you need a professional restoration company to quickly restore your property. Every hour spent restoring your business is lost revenue and productivity. Commercial restoration presents unique challenges and we have the training, experience, and resources to handle any size disaster.

Residential Services

With over 1,700 Franchises in the U.S. and Canada, SERVPRO is a trusted leader in the restoration industry and is dedicated to providing quality service. Our highly trained technicians respond quickly, whether you need water damage restoration or simply need your upholstery cleaned. 

We Are The Professionals

3/11/2019 (Permalink)

Trust the professionals at SERVPRO of Tupelo. We care about your home and business. Call us today at 662-690-6502.

We receive this question many times from concerned callers: "Can I just spray bleach on it?" 

Using bleach to take care of mold was once recommended by agencies such as OSHA and the EPA. However, they have since been revised after research revealed that the "do-all, be-all cure" for killing microbial growth, actually had the opposite effect. First, let us take a look at how mold forms to understand why using bleach is not effective. 

Mold needs water, food and typically a warm temperature to grow. This illustrates the first reason to call SERVPRO: If mold is growing, chances are that the materials are wet. There has likely been a water loss of some sort, and until it is properly dried, mold will continue to grow. 

The chlorine in bleach, due to its ionic composition, cannot penetrate porous surfaces. Porous surfaces include materials such as drywall, ceilings, wood, carpet and many others. Spraying bleach on the mold will only kill it on the surface. Many people do not know that mold actually has roots called hyphae. These roots will still remain in the porous material and eventually rise to the surface again. Remember that bleach contains both chlorine and water. The chlorine cannot make it below the surface - but the water can. Thus, you are actually replenishing the mold with one of the key things it needs to grow - water! Secondly, it will "bleach" the color, making it appear that the mold is gone. Again, this is only on the surface. 

At SERVPRO of Tupelo we use specialized products, designed to travel deep into porous surfaces to remove mold at its roots. Sometimes we cannot remove the mold from the material and the material must be completely removed from the home for the safety of you and your family. Our technicians are trained to differentiate between what can be safely cleaned and what cannot. In addition, live mold releases spores into the air. The air in your home may need to be treated with specialty equipment to make sure that all spores are removed. 

Emergency Services During a Storm

3/11/2019 (Permalink)

Don't let storms ruin your home. SERVPRO of Tupelo is always here to help!

You can’t plan when a storm strike. Whether it is a weekend, a holiday, or overnight, there is a company that is there to help. SERVPRO of Tupelo has an experienced crew that is there to go whenever you call.

We understand at SERVPRO that the most crucial time to start remediation on water is immediately. So, using the most advanced equipment, we begin water removal and treatment of space to quickly restore your home back to preloss condition.

We are here for you 24/7, large or small. All you need to do is call 662-690-6502 for immediate service. Make sure to have these answers on hand:

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

SERVPRO of Tupelo specializes in the cleanup and restoration of commercial and residential property after damaging event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility for regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. SERVPRO wants our team to be part of your team! Call us at 662-690-6502 or follow us on Facebook and Twitter!

Smoke, Soot & Restoring Your Home

3/10/2019 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.

Smoke and soot facts:

Hot smoke migrates to cooler areas and upper levels of a structure.

Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.

The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Tupelo will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise, and experience to restore your fire and smoke damage. We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage? Call us today at SERVPRO of Tupelo. We are available 24/7 at 662-690-6502.

Fire Damage: Do & Don't

3/5/2019 (Permalink)

There are many things to do and not to do after a fire. Be sure that SERVPRO of Tupelo is on your to-do list!

Fire And Smoke Damage In Your Home

Once the fire department leaves, your  home may suffer from water damage caused by firefighting efforts. We have the specialized fire and water damage restoration training, personnel, and equipment to handle fire and water damage and can quickly restore your home to pre-fire condition. Below are some tips to protect you and your home after a fire. 

Do: 

  • Limit movement in your home to prevent soot particles from being embedded into upholstery and carpets. 
  • Keep your hands clean. Hands covered in soot can further damage upholstery, walls, and woodwork. 
  • Place dry, colorfast towels or old linens on rugs, upholstery and carpeted areas. 
  • If electricity is off, empty your freezer and refrigerator completely and prop doors open to help prevent odor. 
  • Wipe soot off of chrome on kitchen and bathroom faucets, trim and appliances, then protect these surfaces with a light coating of lubricant. 
  • If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes and fixtures. 
  • Wash both sides of leaves on houseplants. 
  • Change HVAC filter, but leave the system off until a trained professional can check the system. 
  • Tape double layers of cheesecloth over air registers to stop soot particles from getting in or out of the HVAC system. 

Don't: 

  • Don't attempt to wash any walls or painted surfaces without first contacting SERVPRO of Tupelo. 
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water. 
  • Don't attempt to shampoo carpet or upholstered furniture. 
  • Don't eat any food or beverages that may have been stored close to fire, heat, or water. 
  • Don't turn on ceiling fixtures if ceiling is wet. Wiring may be damaged or wet and can cause electric shock, and air movement can create secondary damage. 
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.  

Call SERVPRO of Tupelo at 662-690-6502 for all of your fire restoration needs. We are always here to help! 

Emergency Services During a Storm

3/4/2019 (Permalink)

Don't let storms ruin your home. SERVPRO of Tupelo is always here to help!

You can’t plan when a storm strike. Whether it is a weekend, a holiday, or overnight, there is a company that is there to help. SERVPRO of Tupelo has an experienced crew that is there to go whenever you call.

We understand at SERVPRO that the most crucial time to start remediation on water is immediately. So, using the most advanced equipment, we begin water removal and treatment of space to quickly restore your home back to preloss condition.

We are here for you 24/7, large or small. All you need to do is call 662-690-6502 for immediate service. Make sure to have these answers on hand:

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

SERVPRO of Tupelo specializes in the cleanup and restoration of commercial and residential property after damaging event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility for regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. SERVPRO wants our team to be part of your team! Call us at 662-690-6502 or follow us on Facebook and Twitter!

What Does IICRC Mean To You?

3/4/2019 (Permalink)

Our trained and professional staff is always here to help! Call us today at 662-690-6502.

We are proud to say that our established team have received several certifications in various areas of expertise.

IICRC stands for Institute of Inspection Cleaning and Restoration Certification and they are a non-profit organization for the cleaning & restoration industry. In essence, they set the standard for cleanliness so home and business owners know that they will receive quality service.

Our team members take educational classes to exhibit their knowledge on a wide array of restoration situation to receive the certification. There are over 16 different standards.

Contact Us!

SERVPRO of Tupelo specializes in the cleanup and restoration of commercial and residential property after damaging event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility for regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. SERVPRO wants our team to be part of your team! Call us at 662-690-6502 or follow us on Facebook and Twitter!

Commercial Flood Prepardeness

3/4/2019 (Permalink)

No job is too big or too small for the professionals at SERVPRO of Tupelo. Call us today at 662-690-6502.

The weather has been very unpredictable the past few weeks in our area.  We have experience heavy rains in a short period of time causing the sewer systems to back up and streets to flood. 

If you see there is a flash flood watch, this means that a flash flood is possible.  A flash flood warning means that a flood is about to happen or already taking place.  If a flash flood occurs, you should make sure everyone gets to higher ground as quickly as possible. 

Your business can prepare for any potential disaster, including flash floods. Keep all essential equipment and documents elevated from the floor.  Ideally, they should be stored on the second floor of the building or higher.  Back-up electronic data daily to cloud storage or to an external drive so the files can still be accessed in the event of a disaster.  

It is a good idea to have a battery-powered radio available on-site or even some sand bags to help with water absorption.  In case of a power outage, you and your staff can keep updated on the current conditions.  (FEMA) The Federal Emergency Management Agency provides a list of recommended sites in the event of a disaster, such as a flashlight and first aid kit. 

You can also check with the National Weather Service to get more tips on safety during flooding.

SERVPRO of Tupelo can help your business get back on track after flooding or other disasters. Call us today for more information at 662-690-6502.

Sewer Damage

3/4/2019 (Permalink)

SERVPRO of Tupelo is here for all types of water damages, even the dirty ones! Call us today at 662-690-6502.

Sewer damage and drain back up can cause serious damage to Tupelo area homes. They also present health risks and should only be cleaned by certified water damage professionals. SERVPRO of Tupelo technicians are trained to deal with sewer damage issues.

Some examples include, but are not limited to: sewage, toilet backflows that originate from beyond the toilet trap regardless of visible content or color.

Below are some basic procedures for clean up

  1. Identify ALL safety issues
  2. Determine source or Sewer back up and get problem fixed as quickly as possible 
  3. Extract materials and/or remove all standing water
  4. Apply EPA registered disinfectant
  5. Remove and discard all contaminated porous and semi-porous structural materials included carpet and pad
  6. Measure and document all moisture levels in affected areas.
  7. Install barriers to contain damaged areas
  8. Install drying equipment 
  9. Monitor job daily.
  10. Once completely dry. Clean all areas prior to rebuild.

When your Tupelo home or business has a sewer back up, rely on the professionals at SERVPRO of Tupelo. Call us today at 662-690-6502. We are always here to help! 

Time For a New Water Heater?

3/4/2019 (Permalink)

Water damages can happen to anyone, anywhere. Call us today at 662-690-6502 for all of your water and fire restoration needs!

Water heaters are essential elements of our home. We use them in daily activities such as taking a bath, using the dishwasher and using the washing machine. But because we use them frequently, it’s sometimes easy to take them for granted and forget that they need to be maintained. Failing to do so will result in malfunctions and problems and eventually, replacing your water heater. Taking notice of the first signs of a problem can help you repair your water heater before it becomes worse.

You don’t have to be an expert to spot the first signs of trouble. All you need to have is a keen sense of observation so that your water heater can be repaired.

  1. Hot water has off smell or off color. The first instance that you notice your hot water has an off smell or has a rusty color, that’s something that you need to check out. The smell could be the result of a rusty anode rod in the water heater. There is no need to worry since the anode rod can be replaced that will then eliminate the bad odor. Bacteria growth also causes bad smells. This happens when the hot water has not been used or has been turned off for quite some time or when the thermostat is set at a very low level.
  2. Corroded pipes can also cause an off color in your water. This can be solved by installing a water softener or by replacing the plumbing. If you also see a lot of sediments in the water, it’s time to have the water heater repaired.

    Water is not hot enough, too hot, not strong enough or there is none at all. When there is no water, check first that your water heater has power and is working fine. If it is, have it inspected by a plumber. If water is not enough, this could be due to an undersized water heater and is a common situation when a lot more people are using the water heater. This could also be caused by the presence of mineral deposits inside the water heater tank. When water is too hot or not hot enough, you may have to adjust the temperature dial of the water heater. If there is no change in temperature, have the water heater checked and repaired.

  3. Strange noises and leaks. Leaks coming from your water heater could lead to flooding. In the same way, strange noises like pops, bangs, gurgles, and the like are clear indicators that something is wrong with your water heater. This is usually caused by a buildup of sediments inside the tank. A boiling sound, however, could mean the water heater is overheating or that pressure is building up inside the tank. All these have to be addressed immediately to prevent further problems.

It’s important to have your water heater repaired as soon as you see these signs. This will help you save on costs, prevent further damage, and avoid an untimely replacement of your unit. If you do have issues with your hot water heater leaking, call SERVPRO of Tupelo! We are always here to help clean up the aftermath of a disaster! 

10 Reasons to use SERVPRO of Tupelo

10/30/2018 (Permalink)

There is no job too big or too small for SERVPRO of Tupelo. Call us today at 662-690-6502.

People and businesses rely on SERVPRO to restore damaged property for many reasons. Here are just 10.


1. We Get It
SERVPRO of Tupelo understands your situation. You want to keep costs down, repair the damage, and get back to normal. Those are our goals, too.

2. SERVPRO Is Qualified
Our repair and restoration team members have the best training in the industry. SERVPRO of Tupelo is one of the top SERVPROs in nation. Our results will create a measurable difference for you.

3. We Respond To You Immediately
You can reach us 24/7. When a disaster strikes we respond as quickly as possible. SERVPRO of Tupelo can draw on more than 1,650 U.S. and Canadian locations to get the right equipment and right professionals to you faster than other companies.

4. You’re Part Of Our Team
We work with you and for you. You are in charge. You receive a complete explanation of the work we will do and why it needs to be done a certain way. Like you, we don’t appreciate surprises.

5. We Use The Latest Technology
The past few years have seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO of Tupelo to restore your property to preloss condition quickly, reliably, and more effectively.

6. We Practice The Golden Rule Of Restoration
Restoring property is less expensive than replacing property. SERVPRO of Tupelo professionals practice the golden rule, "Restore whenever possible, replace only when necessary." We make sure pretesting is completed on every loss to determine restorability.

7. For Claim And Other Purposes, Your Loss Is Itemized
SERVPRO of Tupelo can give you an itemized loss inventory. You will receive an Excel formatted report and pictures of important items. 

8. We’ll Help You Prevent Losses, Not Just Deal With Them
Our services start with prevention. We’ll come out to your business or home and do a review of how you can protect yourself, your family, your business, and your property from potential losses. That’s another old rule (from Ben Franklin) we like: An ounce of prevention is worth a pound of cure. Check out our SERVPRO Ready Plan. 

9. We Handle Any Loss From A Natural Disaster—Big Or Small
Have multiple locations? No problem. Suffer a small loss from water or fire or wind? We can handle it. Have a massive, complex disaster to recover from? That’s within our scope of services, too.

10. We’re Approved, Certified, And Experienced
We’re trained to IICRC (Institute of Inspection Cleaning and Restoration Certification) standards in fire and water cleanup and restoration. Our professionals attend SERVPRO continuing education classes. SERVPRO has been in business for more than 45 years.  Hard-earned results have made SERVPRO a leader in the fire and water cleanup and restoration industry. 

SERVPRO of Tupelo Offers Finacing Options

10/18/2018 (Permalink)

SERVPRO of Tupelo is always here to help. We can even help with your finacing options. Call us today at 662-690-6502.
If you have recently suffered through a flood, fire, or mold infestation, we understand that the only thing worrying you as much as restoring your home is how you are going to pay for it. Fortunately, we have some good news.

SERVPRO of Tupelo has recently partnered with the GreenSky lending company to help you put your Tupelo home back together. We take the burden of removing mold, water ,and fire damage off your shoulders while our new partner lifts the financial concern.
 
We sought out this solution after assisting customers who tried to save money by doing the demolition, cleaning, and restoration themselves. In every case, the homeowners or residents simply added to the problem and found themselves with a larger bill; sometimes much larger.
 
GreenSky has processed over $8 Billion of installment loans to home and business owners who need help to put their property back to its original state. This Atlanta based lending business specializes in restoration based installment loans and has developed a system that lets them process the loans quicker than most other lenders. Depending on your need and qualification, you may get up to $55,000 to cover restoration costs.
 
Our office personnel have recently completed GreenSky’s financial and software training and can help you however you may want to make your application. The program provides us with several options: In our office, over the phone with GreenSky or filling out an online form that can be processed in just a few minutes while you sit in our waiting room.
 
The third option is an incredible mobile app. With it, one of our trained technicians can take your information at your residence or business and have you approved for an installment loan before we finish unloading our equipment. Within an hour or two, we can have you set up with an 84 to 96, month loan (7 or 8 years) at a payment that can be as low as $79 a month.
 
Once approved for a loan, there is no need to use it immediately. GreenSky knows that the restoration process takes time and gives you four months to use it. That gives you the breathing room you need to make the right decisions on repairing your home and whether to restore or replace your personal property.
 
At SERVPRO of Tupelo, we do everything possible to keep costs to a minimum, but costs can still run into a year’s salary very quickly. For more information on what we can do for your home and how GreenSky can help, call us at 662-690-6502. 

SERVPRO of Tupelo Offers Finacing Options

10/18/2018 (Permalink)

SERVPRO of Tupelo is always here to help. We can even help with your finacing options. Call us today at 662-690-6502.
If you have recently suffered through a flood, fire, or mold infestation, we understand that the only thing worrying you as much as restoring your home is how you are going to pay for it. Fortunately, we have some good news.

SERVPRO of Tupelo has recently partnered with the GreenSky lending company to help you put your Tupelo home back together. We take the burden of removing mold, water ,and fire damage off your shoulders while our new partner lifts the financial concern.
 
We sought out this solution after assisting customers who tried to save money by doing the demolition, cleaning, and restoration themselves. In every case, the homeowners or residents simply added to the problem and found themselves with a larger bill; sometimes much larger.
 
GreenSky has processed over $8 Billion of installment loans to home and business owners who need help to put their property back to its original state. This Atlanta based lending business specializes in restoration based installment loans and has developed a system that lets them process the loans quicker than most other lenders. Depending on your need and qualification, you may get up to $55,000 to cover restoration costs.
 
Our office personnel have recently completed GreenSky’s financial and software training and can help you however you may want to make your application. The program provides us with several options: In our office, over the phone with GreenSky or filling out an online form that can be processed in just a few minutes while you sit in our waiting room.
 
The third option is an incredible mobile app. With it, one of our trained technicians can take your information at your residence or business and have you approved for an installment loan before we finish unloading our equipment. Within an hour or two, we can have you set up with an 84 to 96, month loan (7 or 8 years) at a payment that can be as low as $79 a month.
 
Once approved for a loan, there is no need to use it immediately. GreenSky knows that the restoration process takes time and gives you four months to use it. That gives you the breathing room you need to make the right decisions on repairing your home and whether to restore or replace your personal property.
 
At SERVPRO of Tupelo, we do everything possible to keep costs to a minimum, but costs can still run into a year’s salary very quickly. For more information on what we can do for your home and how GreenSky can help, call us at 662-690-6502. 

SERVPRO of Tupelo is an IICRC Certified Firm

10/18/2018 (Permalink)

Call the professionals at SERVPRO of Tupelo for all of your water restoration needs. We are always here to help! 662-690-6502.
SERVPRO of Tupelo is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Tupelo

SERVPRO of Tupelo specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

6 Disasters Your Property Insurance May Not Cover

10/18/2018 (Permalink)

SERVPRO of Tupelo is always here to help! Call us today at 662-690-6502
When disaster strikes your home, Property Insurance, is supposed to be there to help you pick up the pieces. Most of the time, it does.

A Bankrate survey found that 81 percent were aware flooding is not covered by regular homeowners insurance. You may have heard earthquakes also require special coverage. Yet you may not know that there are other types of damage that are excluded from most policies as well:

Mold

At least 1,000 species of mold are common to the United States, according to the New York-based trade group the Insurance Information Institute.

Despite the threat, a standard homeowners insurance policy generally either limits coverage for mold damage or outright excludes it.

Some insurers offer an endorsement to expand coverage limits for mold claims but only if you are willing to pay more for your insurance, she says.

The best cure for mold is to prevent it from growing in the first place. If the basement floods after a rainstorm or a pipe is leaking, eliminate the moisture promptly.

Sewer backup

America’s sewer lines are rapidly aging, with some more than 100 years old. As more homes have been connected to these out-of-date lines, sewage backups have followed.

Other sources of backups include pipelines that handle both stormwater and raw sewage — and become overwhelmed in rainstorms — and blockages from tree roots that work their way into sewer-line cracks.

When a sewer backs up into a home, it can damage floors, walls, furniture and electrical systems. Standard homeowners insurance does not cover sewer backups.

The Insurance Information Institute says sewer-backup damage often can be covered for an additional premium of just $40 to $50 per year.

Sinkholes

Sinkholes can seem like something out of a horror movie. For example, there was the Florida man who was swallowed up in early 2013 when a sinkhole opened without warning beneath his bedroom.

Sinkholes are sudden gaps in the earth’s surface that occur after groundwater gradually dissolves rock such as limestone and carries bits of it away, creating large pores and cracks in bedrock. Once large cavities form underground, the land above it may suddenly settle or collapse, creating the sinkhole.

In the United States, sinkholes tend to cause the most problems in Florida, Texas, Alabama, Missouri, Kentucky, Tennessee and Pennsylvania, according to the U.S. Geological Survey.

Most home insurance policies will not cover damage associated with “earth movement,” such as an earthquake or sinkhole.

Florida is the only state in which insurers are required to provide coverage for sinkhole damage

Florida insurers must include insurance for “catastrophic ground cover collapse” — which refers to damage so severe, the home is uninhabitable — as part of standard homeowners insurance.

In every other state, earth movement is excluded from the insurance policy.

Termite infestation

Colonies of anywhere from a few hundred to several million termites can quietly and methodically devastate your home.

Wood, paper and dead plant material that is in contact with soil near the house provides termites with a ready source of food and an entry. And moisture accumulated around foundations and in poorly ventilated crawl spaces gives termites a source of water they need to survive.

Over time, termites can damage or destroy support beams and other wood features in a house. The National Pest Management Association estimates that termites cause $5 billion in damage in the U.S. each year.

If these unwanted guests cause wear and tear to your home, do not expect your insurer to bail you out.

Homeowners policies do not pay for termite damage.

Homeowners can avoid structural damage with early intervention.

 

Nuclear plant accidents

The Federal Emergency Management Agency, or FEMA, says nearly 3 million Americans live within 10 miles of an active nuclear power plant. If an accident at a nearby reactor leaves your home uninhabitable, standard homeowners insurance will not cover the claim. But that does not mean you will be unprotected.

A 1957 federal law called the Price-Anderson Act compensates people in the United States for any damage or injuries resulting from a commercial nuclear accident.

The law was called upon after the nation’s worst nuclear accident, at the Three Mile Island plant near Harrisburg, Pa., in 1979.

The insurance paid for the living expenses of families who decided to evacuate.

The Nuclear Regulatory Commission says an insurance pool of more than $12 billion is available to pay out claims.

Claims covered under Price-Anderson include:

  • Bodily injury.
  • Sickness.
  • Disease resulting in death.
  • Property damage and loss.

In addition, individuals evacuated from an affected area can expect reimbursement for reasonable living expenses beyond what you ordinarily pay. The coverage does not pay your mortgage, does not pay for your normal food bills.

Some acts of terrorism

The recent Boston Marathon bombings were a reminder that terror can strike at any moment.

The Insurance Information Institute says terrorist attacks using nuclear, biological, chemical or radioactive weapons are considered “acts of war” that are fundamentally uninsurable. Standard home insurance policies do not specifically reference terror attacks.

However, the policy does cover the homeowner for damage due to explosion, fire and smoke, these are the most likely types of damage a home would suffer in a terrorist incident.

If you own a condominium or co-op, the policy you carry on your individual unit will protect your structure and possessions from damage related to a terrorist attack.

However, damage to common areas — including the roof, basement, elevator, boiler and walkways — is not covered unless your board purchases separate terrorism coverage.

Why SERVPRO of Tupelo

10/18/2018 (Permalink)

SERVPRO of Tupelo is always here to help! Call us 24/7 at 662-690-6502.

Rapid Response Recovery Time

Why should I choose a professional restoration company for water intrusion/ damage?

  • Homeowners and business owners should not risk doing the work themselves as there may hidden water or moisture that can go undetected to the untrained eye. Taking into account that mold growth can occur in as little as 24-48 hours in the presence of moisture, undetected water damage can pose long term problems if not properly handled.
  • Due to the potential hazards associated with water-related damage, moisture and water should be handled by properly trained and equipped professionals to ensure complete and necessary drying to prevent future harm, extensive structural damage and possible contamination.
  • Improper cleanup could hinder property re-sale value.
  • Professional restoration companies have essential tools and techniques to measure moisture in the area to ensure proper and complete drying in a timely manner.
  • Water technicians should be fully aware of water or moisture-related characteristics to locate leaks or water damaged areas that may otherwise go unnoticed.
  • Homes and other properties are large and often expensive assets. Why run the risks associated with improper drying, deodorizing and disinfecting which can lead to potential secondary structural damage? Help protect your property’s value by calling the professionals at SERVPRO of Tupelo.

Why should I choose SERVPRO of Tupelo for water cleanup and restoration?

  • SERVPRO of Tupelo recognizes the necessity for prompt and accurate response and offer 1-4-8 Response Guidelines to help minimize additional, secondary or permanent damage and contamination. In addition, SERVPRO of Tupelo is available for emergency response 24 hours a day, 365 days a year.
  • Knowledge and training are key elements in effective water removal and moisture damage. SERVPRO of Tupelo applies their industry knowledge, training and understanding of how relative humidity, temperature, vapor pressure and air movement influence drying conditions.
  • Powerful and professional equipment is essential for proper mitigation and efficient restoration of water damaged areas. SERVPRO of Tupelo is outfitted with state-of-the-art industrial grade equipment and products to measure the extent of moisture saturation and offer proper drying, deodorizing and disinfecting of water damaged areas.
  • SERVPRO of Tupelo offers content restoration to restore water damaged contents and personal belongings. Often when water damage occurs, personal possessions are also damaged by moisture. SERVPRO Technicians work diligently to try and return personal contents to preloss conditions.
  • SERVPRO of Tupelo works with insurance, real estate, contracting and property management companies to offer complete file management, estimates and detailed explanations of work, including status updates, changes and feedback to keep companies fully aware of a property’s drying, cleaning and restoration status. At SERVPRO of Tupelo, we know you want quality information and proof of results. SERVPRO technology is designed to support your efforts!
  • Timely mitigation is key to the restoration process. Restoring property is the SERVPRO Professional’s first priority. You will appreciate the immediate response, and you will know everything possible is being done to limit the damage. Even if a loss is below the deductible amount, fast action helps assure the event will stay small!

Call SERVPRO of Tupelo today at 662-690-6502. No water damage is too big or too small. 

Ready for Whatever Happens

10/18/2018 (Permalink)

Have you prepared your Emergency Ready profile?

SERVPRO of Tupelo is committed to providing fire and water cleanup and restoration services to reduce business interruptions and recovery costs. SERVPRO can provide:

  • Over 40 years of experience as leading fire and water cleanup and restoration providers.
  • A SERVPRO franchise nearby - more than 1,500 franchises servicing 48 states.
  • More locations for faster responses.
  • Quick response time to help ensure the damage is contained and the restoration process begins promptly.
  • Large loss capabilities -  no fire or water damage is too big.

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event you business is affected by a disaster, they don't necessarily have to be.

By developing a SERVPRO Emergency Ready Profile for your business, you help to minimize business interruption by having an immediate plan of action. Know what to do, who to call and what to expect in advance is helpful in receiving timely mitigation and can help minimize the affects water and fire damage can have on your business.

SERVPRO of Tupelo Construction Services

10/18/2018 (Permalink)

SERVPRO of Tupelo will handle your loss from beginning to end. Call us today at 662-690-6502.
Rebuilding after a disaster.

After a disaster—whether it be a fire, water, or storm—damages your home you will need to rebuild and restore. For decades SERVPRO has been known for their ability to respond to a disaster and fix your home to make it "Like it never even happened.”

The first thing you must do after a disaster is take temporary protective measures such as placing roof tarps to prevent additional damage, and boarding up to secure the building and remove water and debris. Mold, smoke, fire, and water damage all have their own protocol for restoration and our experts know how to tackle each problem.

Once your home or building is secured and the hazards are removed you can start the rebuilding process; from the structure itself to preserving and restoring the treasured items inside your home—including heirlooms, art, and family photos. The professionals at SERVPRO of Tupelo can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keeps costs low.

SERVPRO of Tupelo can provide this continuity by supervising a full range of restoration services that will bring a building back to full functionality.

  • Board Up
  • Carpet Repair and Installation
  • Document Drying
  • Dry Cleaning
  • Drywall Installation
  • Drywall Removal
  • Electrical
  • Electronics Restoration
  • Fine Art Restoration
  • Furniture Restoration
  • General Contracting
  • Hardwood Floor Repair
  • HVAC Services
  • Move Out
  • Painting
  • Plumbing
  • Roofing Services
  • Tree Removal
  • And more!

If you are in need of construction services contact SERVPRO of Tupelo at 662-690-6502.

Reduce Your Risk Of Mold: Repair Leaky Appliances

10/9/2018 (Permalink)

Call the professionals at SERVPRO of Tupelo if you have a mold problem. We are always here to help. 662-690-6502

Leaky appliances in your home can lead to extensive water damage and even mold growth if not taken care of quickly. If the conditions are right, it only takes 24-48 hours for mold to start growing. By keeping an eye on your appliances, you can help catch leaks early and reduce the risk of mold growth.

Follow these tips to help reduce the risk of leaky appliances and pipes in your home and reduce your risk of mold growth.

  • Regularly check your washing machine, dishwasher, refrigerator, water heater, sinks and toilets for signs of leaks.
  • Routinely check for leaky pipes, appliance hoses and faucets.
  • If you see signs of leaks, such as condensation or water collecting anywhere, dry it quickly and find the source of the leak and fix it.
  • Fix plumbing problems immediately.
  • Monitor your utility bills each month. An unusually high water bill can be a sign of an unseen leak.

By keeping an eye out for leaks from appliances and other water sources in your home, you can catch leaks early and reduce the risk of water damage and mold growth. If you do encounter mold growth or other water damage, give us a call at 662-690-6502. SERVPRO of Tupelo can make it “Like it never even happened.” 

Keep Fall Fire Free

10/9/2018 (Permalink)

SERVPRO of Tupelo is here to help 24/7. Call us whatever your fire, mold, or water needs may be. 662-690-6502.
The fall season brings cooler temperatures, beautiful colors, and an abundance of outdoor activities. But the season also brings many fire risks. Plan ahead this season to help ensure it is safe and fire-free.

Decorations

Fall decorations, like dried flowers, leaves and cornstalks, are highly flammable. Keep these and other decorations away from open flames and heat sources, including light bulbs and heaters. Since these items are dry, they can ignite very easily and spread flames quickly.

Have A Plan

Be sure you have a Fire Preparedness Plan and your family knows what to do if a fire breaks out in your home. Keep emergency exits clear of decorations so nothing blocks escape routes.

Protect your family by teaching your children to stay away from open flames. Be sure they know how to stop, drop, and roll if their clothing catches fire.

Ensure your smoke alarms are in working order and that you have an easily accessible fire extinguisher.

Make Halloween Safe

Remember safety first when choosing a Halloween costume. Consider avoiding billowing fabrics. If you are making your costume, choose material that won’t easily ignite if it comes into contact with heat or a flame.

It is safest to use a flashlight or battery-operated candle in a jack-o-lantern. Use extreme caution if using a real candle. Place lit pumpkins away from anything that can burn, and out of the way of doorsteps, walkways, and yards.

Be Careful in the Kitchen

With the holidays quickly approaching, your kitchen may be working on overdrive. While cooking, it can be easy to get distracted, especially if you have children. However, kitchens are a high-risk area for household fires, so it’s important to remain watchful.

Never leave food unattended while cooking, especially working with oil. Hot grease can splash and ignite. Keep flammable objects, like washcloths, potholders, and paper towels, away from the stovetop.

If a fire starts in your oven, keep the door closed. Turn it off and wait for the fire to extinguish.

Safely Use Your Fireplace

As the weather turns cold and brisk,fireplaces can bring a warm and inviting atmosphere to any home. However, if fireplaces are not properly cared for, they can lead to an increased fire and smoke risk. Make sure your fireplace is clean and well maintained and never left unattended when lit.

While you can take precautions to prevent fires this fall, sometimes accidents happen. If your home suffers any fire or smoke damage, call SERVPRO of Tupelo.

After smoke or fire damages a home, it’s important to get it fixed as soon as possible. Call us at 662-690-6502, and we’ll assess the damage and make your home “Like it never even happened.”

Hurricane Florence Relief

10/9/2018 (Permalink)

No job is too big, and no job is too small. SERVPRO of Tupelo is always here to help! 662-6902-6502

Last month, Hurricane Florence brought two feet of water to the two states in just three days.  Hurricane Florence rained more in one hour over the city than the area typically gets during the entire month of September. This record amount of rainfall left countless homes severely damaged or completely washed away.

After the rain stopped, everyone got to work picking up the pieces of their homes and businesses to begin getting things back to normal. During this time, local SERVPRO teams were so over-encumbered they called in other SERVPRO teams from all over the country to aid in clean-up and restoration. SERVPRO of Tupelo was one of hundreds of teams who responded to the call.

We loaded up SERVPRO trucks and vans and made our way through to the Carolinas. Over the weeks that followed, we helped many families get their lives back to normal by drying hardwood floors, tearing out carpets, and ripping out soggy drywall.

SERVPRO of Tupelo is proud to be part of the Storm Response Team Caring for the Carolinas. Faster to any size disaster, SERVPRO of Tupelo will make it "Like it never even happened."

Give us a call at 662-690-6502. We are always here to help! 

Water Damage: What Your Adjuster Needs From You

10/9/2018 (Permalink)

SERVPRO of Tupelo is always here to help. Call us 24//7 at 662-690-6502

As a homeowner, you do not plan for your home in  Tupelo, MS to flood, but if it does, it is important to know the critical first steps to take. Your home adjuster is tasked with assessing the damage, and there are a few key things you can document to assist with the analysis:

• Written list of all that is damaged or destroyed
• Cost to repair or replace damaged items
• Pictures of the damage
• Estimate from your restoration specialist


Structural Damage


If there is visible damage to the house itself, you need to make note of it. Make a list of every wall that has signs of water damage. Check your floor for warping or missing tiles. If there are cracks in your walls or in your foundation, put that on the list as well. Take pictures of everything you write down to back up your statements. It is advisable to contact professional water damage restoration technicians to get an estimate in writing of how much the repairs to your home are going to cost to give to your home adjuster.


Destroyed Possessions


The insurance claim you file is likely to include damaged items in your home. Make an inventory of everything that needs to be replaced as a result of the flooding. Beside each item, list when you purchased it and approximately how much it would cost to replace it. Keep the damaged items and take digital pictures so you can print them out or email them. 

Once you have compiled an inventory of the damage to your home for your insurance claim, make a copy for your records before you hand it off to the home adjuster. That way, if there is a discrepancy between what the adjuster finds and what your records show, you have your own proof. Ensuring that you and the adjuster have the same information may help your insurance company settle your claim and get your home back to normal more quickly.

Leave the Hassle of Board-Ups To the Professionals

10/9/2018 (Permalink)

SERPVRO of Tupelo can take care of boarding up your property after a storm or fire. Call us 24/7 at 662-690-6502.

Whether after a fire, storm, or other structural disaster, boarding up damaged property is a burden that no one should ever have to go through— especially if it's your property that has been damaged.

Boarding up damaged property incorrectly could cause secondary damages such as moisture or animal intrusion, making the situation even worse. The process of boarding up after an unexpected damage can also be as dangerous as the damage itself.

SERVPRO of Tupelo can board up your damaged property and mitigate and remediate the original damage, providing you with peace of mind while helping make it “Like it never even happened.”

We have the skills and knowledge to board up broken windows, damaged roofs, burned drywall or any other damaged entrance to your property. Whether the damage is from fire, flooding, or debris during windstorms, we have the experience to board up your home and secure it from further damage. And we are available 24/7, so we can get there before the damage gets even worse.

If your property is in need of any board-up services, give SERVPRO of Tupelo a call at 662-690-6502. We are always here to help! 

Leave the Hassle of Board-Ups To the Professionals

10/9/2018 (Permalink)

SERVPRO of Amory/Aberdeen & West Point can take care of boarding up your property after a storm or fire. Call us 24/7 at 662-494-7733.
 

Whether after a fire, storm, or other structural disaster, boarding up damaged property is a burden that no one should ever have to go through— especially if it's your property that has been damaged.

Boarding up damaged property incorrectly could cause secondary damages such as moisture or animal intrusion, making the situation even worse. The process of boarding up after an unexpected damage can also be as dangerous as the damage itself.

SERVPRO of Amory/Aberdeen & West Point can board up your damaged property and mitigate and remediate the original damage, providing you with peace of mind while helping make it “Like it never even happened.”

We have the skills and knowledge to board up broken windows, damaged roofs, burned drywall or any other damaged entrance to your property. Whether the damage is from fire, flooding, or debris during windstorms, we have the experience to board up your home and secure it from further damage. And we are available 24/7, so we can get there before the damage gets even worse.

If your property is in need of any board-up services, give SERVPRO of Amory/Aberdeen & West Point a call at 662494-7733. We are always here to help! 

Hurricane Season 2018 is Here

9/11/2018 (Permalink)

SERPVRO is always here to help!

Weather models have flipped the switch: Hurricane season coming to life in the Atlantic

The sleeping giant may be about to awaken.

Hurricane activity in the Atlantic Ocean, Caribbean Sea and Gulf of Mexico is forecast to ramp up over the next couple of weeks. "Weather models have flipped the switch on the Atlantic hurricane season and see multiple areas of development possible starting mainly this weekend," weather.us meteorologist Ryan Maue said.  

One storm could spin up in the Caribbean over the next couple of days and potentially affect Florida over the Labor Day weekend. Looking further ahead, "there is the potential for two or three tropical features spinning over the Atlantic by the second weekend in September," AccuWeather meteorologist Dan Kottlowski said.

The next tropical storm or hurricane in the Atlantic basin will be called Florence.

One of the reasons for the predicted uptick in activity is that wind shear, which tends to rip apart developing hurricanes, appears to be decreasing. "There are signs now that wind shear may drop over a significant part of the Atlantic basin over the next couple of weeks," according to AccuWeather meteorologist Bernie Rayno.

However, it's still too early to predict exactly where or when any storm might form or whether a storm will affect land areas.  

SERVPRO nationwide is ready for whatever size disaster. 

Ever Thought About Secondary Damage?

8/13/2018 (Permalink)

The professionals at SERVPRO of Tupelo are available for any size water damage 24/7. Call us today at 662-690-6502.
Water damage is a serious issue that you need to deal with promptly when it happens.

There are some things you can do on your own to help while waiting for professionals and those tasks are in our previous post of do's and dont's for water damage.

If water damage is not fixed quickly can destroy the integrity of your house.

Structural Damage

The biggest problem faced by homeowners after their houses are damaged by water is structural damage. It might sound obvious, but when your house has been hit by a lot of water the whole structure can be weakened. That’s particularly true in any area where water was allowed to sit for more than a few hours.
If you have water sitting on the floors and on your walls for days, after a major catastrophe you could really be facing some serious structural issues. Hire a professional to look at your home and don’t walk on floors, else it could be very badly damaged.

Even if your home doesn’t have significant structural damage, being in a home that’s been badly damaged by water can create some other serious issues. Mold and mildew are the most common problems, and walls and floors that have been soaked by water can start growing unpleasant  mold in just a few hours.

Homes in climates with high humidity are even more susceptible to mold and mildew.

When the STORM Rolls Out, We Roll In

8/13/2018 (Permalink)

SERVPRO of Tupelo can handle everything from emergency board up to mitigation to post construction. Call us today at 662-690-6502.

Unexpected emergencies like severe weather call for immediate action. SERVPRO of Tupelo knows immediate reaction to the disaster is important to helping you get your life back to normal. 

Utilizing our 1-4-8 Service Response Guidelines we strive to:

  • Contact you within 1 hour from notice of loss to arrange for your service. 
  • Be-on-site to begin mitigation services within 4 hours of notification.
  • Provide verbal briefing of scope to you within 8 business hour of on-site arrival. 

Exceptions to our 1-4-8 Service Response times may apply under certain conditions, such as a local catastrophic event or storm situation. 

We also perform pack-out services, which is removing salvageable personal property from the affected area for off-site cleaning and storage.

If you have storm damage to your home or property, call us today 662-690-6502.  Timely mitigation is the key to minimize secondary damages caused by severe storms.  We are also a one stop shop. We can handle everything from tarping and board ups to all of your post construction needs as well. 

Fire Damage: Restoration vs Replace

8/13/2018 (Permalink)

Let the professionals at SERVPRO of Tupelo help you with your fire damage today. 662-690-6502. We are always here to help!

The first 48 hours after fire damage occurs can make the difference between restoring versus replacing your property and personal belongings.  SERVPRO of Tupelo can help prevent fire damage from creating long-term problems.  Our trained professionals provide timely response with mitigation services ranging from fire, smoke and soot removal to contents claims inventory and document restoration.  These services help ensure your property, belongings and memories are restored to preloss condition when possible.  

A back draft of emotions often sweeps over the homeowners after a fire ravages a home.  Fear, uncertainty, stress and doubt about the future of the property can overwhelm the homeowner long after the flames have been extinguished and the smoke has cleared. 

After the first wave of heroes have rescued the property, let SERVPRO of Tupelo help you restore it.  

So, before you risk doing further damage by attempting to clean up the damage yourself, call us today 662-690-6502.

Commercial Fire Damage Emergency Services

8/13/2018 (Permalink)

SERVPRO of Tupelo is here for your business any time of day or night. Call us today at 662-690-6502.
For many small business owners, their small business is their livelihood. Any disaster that happens to hurt the company can be detrimental the owner’s finances in a huge way. One of the most common issues that many business owners face is commercial fire damage. There are many ways in which fire can affect your business. However, there are steps that a company can take both before and after fire damage occurs to mitigate any damage that a fire may cause.

Fire Prevention

Although it seems obvious, being able to prevent fire damage from occurring is the best defense against fire.  There are many things that a business can do to increase their first line against fire issues.  First, always use the highest quality building materials possible. Many new building materials are much more fire resistant and can end up saving a lot of money.  They may be more expensive to put in, but if a fire occurs, they can help save thousands of dollars in repairs.  Also, if your facility has a lot of employees, be sure to have safety meetings and discuss the ways they can reduce the likelihood of a fire taking place.  For example, a cigarette should be disposed of properly rather than just throwing it on the ground or in a trash can.  These steps can go a long way in reducing the chances of a fire.  However, at the end of the day even if a business takes the necessary precautions, a fire may still occur.  It is important to have a good plan in place and a company that you trust to help clean up the fire damages. 

Fire Damage

Some business owners may thing that fire damage is something that will easily be cleaned up.  However, there are often several layers of issues that the small business owner faces in the aftermath.  Flames in a fire can cause damage to the exterior and the interior of the building.  Sometimes there may even be structural damage as well.  The damage caused by fire and smoke are a significant issue.  Many people may feel as though the smoke just smells bad but it can cause long term damage as well.  It is important that you work with a quality experienced restoration company to restore the building that was damaged.

Preventing Mold Growth in Your Storage Unit

7/18/2018 (Permalink)

SERVPRO of Tupelo is always here to help! Call us today at 662-690-6502.

Your storage unit is one of the areas you may not think about as much when it comes to mold growth, so keeping that issue in mind is going to be a good idea. You’ll need to practice preventive measures to ensure that you don’t develop a mold issue here where you are storing items that are important to you, such as paperwork, artwork, equipment, or family heirlooms, just to name a few.  

Storage units are often climate controlled, but they still need to be monitored since mold spores are everywhere. Once mold has established a hold on an area, it can come back even more quickly every time the humidity rises, even in places that are supposed to be immune.

Here are some tips to preventing mold growth in the first place:

  • When bringing any items to the unit, or removing them, check the floors, ceilings and walls for any signs of mold. That musty smell we are all familiar with will help you here.
  • Look out for standing water in this area. During storms, your unit could develop a leak due to roofing or wall damage. Alert the storage company and managers immediately, or contact a contractor or building expert to help with repairs on your own property.  
  • Ensure your storage area is well-ventilated. This information can be discussed with the managers of the storage company. If you are using storage areas in your home or business, you can always invest in a dehumidifier.
  • When you are repairing or upgrading storage areas, use mold-resistant products whenever possible. There are many kinds of paint, wood, and other materials available on the market today to help you with these types of projects.

Keeping mold out of your storage units and storage areas will keep your important items safe and in good repair.

Here at SERVPRO of Tupelo, we have the experience, knowledge, and expertise necessary to help you with any mold damage or preventive practices. We are also available for cleanup after fire and water damage. Call us today at 662-690-6502. 

Fire Damage Clean-Up: The Sooner, The Better

7/18/2018 (Permalink)

While a house fire is a trying experience, it helps to have a game plan in place. Let us help you at SERVPRO of Tupelo. 662-690-6502.

It's devastating to experience the chaos of a fire in your Nashville house. Not only is it difficult to deal with the loss, but the clean up too. If it is a small isolated fire, getting the area cleaned and repaired should be a priority.

The first thing to consider is the ash and smoke damage that occurred. These can lead to corrosion, discoloration and unpleasant odor. Getting ash and smoke cleaned up immediately will prevent any of these from leading to an even larger problem.

Take these action steps if you find yourself handling the aftermath of a house fire.

1. Contact your insurance company.

2. Contact your local fire restoration company.

3. Take photographs of the damage.

4. Keep a record of all conversations with your insurance company.

5. Make a list of everything you lost or that was destroyed.

6. Find a place to stay while your restoration company cleans up your property.

College Campus Dorm Safety

7/18/2018 (Permalink)

SERVPRO of Tupelo is always here to help! Please teach your loved ones how important these things are (even if they know everything!) 662-690-6502

For many college students, living in a dorm during their freshman year of college is the first time they’ve lived away from home and, subsequently, without the supervision of their parents/guardians. Before heading off for their first year of dorm living, new college students should read over this list of safety tips and take a few minutes to make sure that they are living in a fire-safe environment. It’s probably beneficial for returning college students to give this list a read through too; whether living in the dorms or off campus, safety tips should not be overlooked.

Learn the building’s evacuation plan.

If you’re living on campus, chances are your dorm will have an emergency evacuation plan. Once you’re all settled into your new home, take some time to familiarize yourself with the building and learn the evacuation routes. Practice multiple escape routes in the event that your first option is obstructed during an emergency. Most college campus buildings should have an evacuation plan posted on each floor. If you live off campus, have an escape plan of your own with at least two ways out of each room. Knowing what to do before an emergency happens can help you to protect yourself as well as others.

Don’t overload your room’s electrical outlets.

Most electrical outlets in dorms are designed to handle a specific amperage. It’s best not to try to push them to their capacity by using too many multi-plug devices. Your school may also have policies restricting the use/plug-in of certain appliances. These limitations are meant to limit the number of potential electrical and fire hazards in your dorm. If you ever notice any scorched marks or burning odors around an electrical outlet, stop using that outlet and inform someone of the problem right away.

Cook with care.

Be careful when cooking in your dorm or in the dorm’s community kitchen. Cooking equipment is involved in 86 percent of dormitory fires. If you do not have a kitchen in your dorm, then you should follow the school’s guidelines on what sort of plug-in cooking equipment is permitted for use in the dorms. Always be careful with electric frying pans, toasters, toaster ovens, microwaves, etc. Never leave your dorm when cooking appliances are in use.

Respect open flame policies.

Most schools don’t allow you to smoke or burn candles or incense in the dorms. If you do smoke, be sure to do so in the designated areas on campus (most likely away from buildings). If your school does not allow smoking on campus, then you should follow that policy. Avoid burning candles or incense in your dorm room. If you burn them for the smell, try using essential oil diffusers to create a pleasant aroma in the dorm. You can also buy battery operated flame-less candles for the same flickering light/ambiance that a candle provides, but without the fire hazard. If you do still choose to burn candles or incense in your dorm, never leave them unattended and keep them away from flammable materials.

Don’t tamper with fire safety features in your dorm.

Most dorms should have smoke detectors. It is important that you do not cover them with any decorations in your dorm. Additionally, do not remove the batteries in your dorm’s smoke detector. It will send a signal to Public Safety to investigate the source of the problem. It is also important to have fresh batteries in your smoke detector so that it can properly do its job to keep you safe. If your dorm has a sprinkler system in place, don’t hang any decorations on it. Sprinklers are there to help put out a fire before firefighters can get there. They are especially important if your dorm is on an upper level as it can be more difficult for firefighters to get to the flames.

Be mindful of clutter and how you decorate your dorm.

While decorating your dorm is how you can display your personality or bring some of home to school with you, it can also become potential fuel for a fire. Every poster or tapestry you hang on the wall, or piece of decor you hang from the ceiling, can be considered a fire hazard. Some schools may limit the amount of wall space that can be covered in your dorm, or may prohibit hanging things from the ceiling. Even if there are no restrictions, it would be wise to limit the amount of decor you hang in your room as well as to keep clutter to a minimum. Additionally, avoid draping materials over hot items like lamps that could potentially cause ignition. Furniture should also be kept away from the room’s heat source to reduce the risk of fire.

Do You Have Mold In Your Carpet?

7/11/2018 (Permalink)

Call the professionals at SERVPRO of Tupelo for all of your mold remediation needs. We are always here to help! 662-690-6502

In areas where the weather is often humid, keeping your carpet dry and free from mold spores and growth can be a challenge. With daily in and out foot traffic, dirt and dust and other contaminants are tracked onto the carpet, and it can be quite a challenge to keep those carpets spotless!

Here are some helpful tips for you to use if you do find mold spots:

  • If the carpet or rug can be taken outside, do so as soon as spots are found.
  • Sweep the affected area with a broom to loosen the mold growth.
  • Vacuum the area to remove as much mold as possible, and empty the vacuum bag into the garbage immediately.
  • Using a mixture of dishwashing soap and water, scrub the affected area with the solution.
  • Let it dry in the sun, as this is one of the best ways to disinfect material. If you cannot take it outside, pat it dry using dry towels or rags.

You can also use this method for the purpose of cleansing your carpet of mold:

  • Scrub the affected areas with a rag soaked in dishwashing detergent and water, or do a base clean with a steam cleaner.
  • Using household bleach with a gallon of water, soak the mold patch for 10 to 15 minutes.
  • Using a steam cleaner, suck up the liquid, and then pat the carpet dry or remove outside into the sunshine.

What To Look For After A Hail Storm

7/9/2018 (Permalink)

Call the professionals at SERVPRO of Tupelo if you need our services. 662-690-6502

UNDERSTANDING HAIL DAMAGE: WHAT TO SURVEY AFTER A STORM

Do you have hail damage?  It is not that easy a question to answer. If your building has asphalt shingles or a metal roof, you may see dents. But, on a built-up (tar & gravel) roof, you might see few to no visible signs of damage. 


When do you need professional help? Three Helpful Indicators:

Hail comes in many sizes and densities, so it can be difficult to know when you actually need to be concerned about damage. Whether you’re staring at pea-sized hail on the ground or golf-ball size hail, here are some signs that indicate it would be a good idea to at least talk to a professional:

  • Damaged vehicles—If the roofs of nearby cars were dented, then there’s a good chance your building also sustained hail damage.
  • Damaged siding, downspouts or windows—If you are unable to safely inspect your roof, hail damage to other parts of your building, such as dented downspouts or siding, can be a good indicator you may need to take action.
  • Work on neighboring properties—If a neighboring building sustained hail damage and is being repaired, it’s a sign you should more closely inspect your roof and building. 

Fire Safety Tips

7/9/2018 (Permalink)

You can never be too prepared! We are always here to help at SERVPRO of Tupelo! 662-690-6502
House Fire Prevention Tips

House fires are sudden and unexpected.  Studies show that you may only have two minutes to escape from a home fire and get to safety, which does not seem like much time.  However, Following these tips from the Red Cross will not only help you prevent house fires, but they will also help you prepare and make sure your family is safe if one ever does occur.

1. Get Rid of Fire Hazards

Identifying and taking the necessary precautions to ensure that you do not have fire hazards in your home is important.  This means all electronic items that produce heat should always be at least three feet away from anything flammable.  All space heaters and electric blankets should always be turned off when they are not being used.

2. Always Avoid Smoking in Bed

Smoking in bed is dangerous because of the possibility of hot ashes igniting your flammable bedding.  It is also important to make sure all candles are put out when being left unattended.

3. Make Sure Your Children Are Informed

Talk to your children about the importance of not playing with lighters, matches, and fire.  You can take an extra precautionary step by keeping all matches and lighters up high and out of reach or locked up in a place that your children cannot access.

4. Check Your Smoke Alarms

Be sure you have working smoke detectors on every floor of your home and on the inside and outside of every sleeping area.  These should be checked monthly to ensure the batteries are working, and they should be replaces every 10 years.

5. Make a Plan

Discuss your outside meeting spot with your family and come up with an escape plan.  This escape plan should be practiced at least twice a year, and you should make sure that every member of your family is able to escape in less than two minutes.

Commercial Fire Damage

7/9/2018 (Permalink)

No fire damage is too big or too small. We are always here to help!

Commercial fire damage repair may not be something you think you will ever need for your business, but the unfortunate reality is some businesses will experience a fire damaging event. Fires can be caused by an electrical shortage from overloading an extension cord to a lightning strike. Especially common are cooking accidents in restaurants. As soon as the flames are extinguished by firefighters, you may begin to worry what steps are required to resume business as usual. The best advice is to be prepared for this possible event and have a plan.

The Damage Caused by a Fire 
When you experience commercial fire damage to your business, you may reflect on the mess left behind in the charred ruins of the property. However, the damage you need to contend with will go far beyond the ashes. To repair the property entirely after experiencing a damaging fire, you will need to seek the help of a professional team like SERVPRO. Water may have to be extracted after the firefighters' efforts. The smoke damage may cause more of a problem that the burnt materials from the fire. While a fire may be contained in one area of the building, smoke can fill most or all of the areas, and it can cause significant damage and odors. Our trained Fire & Smoke Damage Restoration Technicians (FSRT) can resolve these issues. When smoke and water damage are dealt with appropriately, the structure will not show any aftereffects. "Like it never even happened."

A fire loss within your enterprise, whether a retail store, rental apartment building, professional office, or a warehouse, costs you customer goodwill and loss of profitability when business cannot be conducted. We can generate a corporate program called the Contents Claim Inventory Service (CCIS.) This report will categorize all affected materials, furniture and equipment, stock, electronics, and documents. We suggest what is salvageable, non-salvageable, or questionable. The final decision rests with you and your insurance company as to how we proceed. SERVPRO is a preferred commercial fire damage restoration company to more than 300 insurance companies, federal and municipal entities, and property management companies. We willingly coordinate efforts with your insurance adjuster to efficiently and economically restore your business in the best manner possible.

When to Make the Call 
After you have dealt with commercial fire damage, you may ask yourself when do you need to make the call to a professional for assistance. The time to contact SERVPRO of Tupelo as soon as the fire is out. Our business is to get you back in business! Rely on us, 24/7 for an immediate response, by calling 662-690-6502.

Summer Storms

6/13/2018 (Permalink)

SERVPRO of Tupelo is always here to help, no matter the size of the storm!
In some areas of the country, rain is almost a daily occurrence during summertime, and summer storm damages are something to be prepared for. Flooding can be a summer storm hazard, and that can be inconvenient and even dangerous. Possessions can be ruined, and the structures of homes and businesses can be negatively affected. A professional water damage restoration company can be a vital resource during such times; such companies are able to complete all necessary repairs in a timely and efficient manner.

While storms can’t be predicted much of the time, education yourself in the most common areas vulnerable to storm damages will help you be prepared to handle such an event. Some areas of your home or business are going to be more apt to experience damage than others during storms, such as low-lying areas like basements and cellars which can be flooded.

Here is a list of the three most common areas that suffer from summer storm damages:

  • LOW LYING AREAS

Basements and cellars, the lowest parts of a house or building, need to be watched during wet weather since they have a number of easy entry points for water. If there is heavy rainfall during inclement weather, or if the building is near a body of water such as a lake or river, they are going to be in danger. Keep an eye open for cracks in the foundation, ceiling, and walls of these areas!

  • ATTICS, ROOFS, AND GUTTERS

A damaged roof, either from weather or fire, is susceptible to water damage, and the areas underneath it will suffer. A small leak can turn into a big problem before you know it. If rain gutters have not been properly maintained, you may experience some problems stemming from standing water - even indoors.

  • WINDOWS, DOORS, AND ENTRYWAYS

Keep an eye on your doors and windows. If they are not properly sealed against wet conditions, you will know it right away. Entryways are also a potential problem area; make sure they are free of standing water and debris so that people don’t get hurt.

Our team of professionals here at SERVPRO of Tupelo are experienced in repairs and cleanup from damages caused by water and fire. You can call us at 662-690-6502 24/7! We are always here to help! 

Mold Tips: Keeping Mold Out of Your Bathroom

6/13/2018 (Permalink)

No job is too big or too small for the professionals at SERVPRO of Tupelo. Call us today for all of your mold restoration needs. 662-690-6502
There’s no room in your house that is more prone to mold growth, and it is no wonder: most of the time, there is water everywhere in the bathroom! You need to practice preventive measures to ensure that your bath area doesn’t develop serious mold growth in one of the most-used rooms in your home.

Your bathroom has higher humidity levels than most of the other rooms in your house, of course, and surfaces can become moldy quickly if not kept dry. Once mold has established a hold on an area, it can come back even more quickly every time humidity rises.

Here are some tips to prevent mold from the start:

  • Use mold-resistant paints. Products of this type are readily available at your local hardware or home goods store. This is a great idea for your kitchen as well or for any other area that sustains a high level of humidity year round.
  • Call a professional. When doing any type of repair or renovation in the bathroom area, check with a professional to learn about products that contain mold-resistant ingredients, such as mold-resistant flooring and drywall.
  • Keep dry! Avoid leaving standing water in this area of the home, or in any other room for that matter. During floor cleaning, use less water than you might otherwise, and always dry off countertops after cleaning, paying special attention to cracks and crevasses.
  • Stay current on repairs and maintenance. Ensure that all window and door frames and weather stripping are in good condition prior to wetter and more humid weather.
  • Look for leaks. Keep an eye on the cabinets under the sinks and around the toilet for leaks from hoses and pipes leading to walls. Clean behind and underneath them well on a regular basis, and take a good look while you are completing this task.
  • Ventilation is essential. Ensure your bathroom area is well-ventilated; you can always use a dehumidifier if you feel it is necessary.

Keeping mold out of your bathroom will contribute to a pleasant overall experience in your bathing area; after all, this room might just be the busiest in the whole house!

Here at SERVPRO of Tupelo, we have the experience, knowledge, and expertise necessary to help you with any mold remediatIon. We are also available for cleanup when you have experienced fire and water damage. 

Suprising Places You May Find Mold

6/13/2018 (Permalink)

Say NO to Mold! Call SERVPRO of Tupelo today at 662-690-6502.
Do you know where mold may be hiding in your home?

If you've ever dealt with mold in your the house, you likely know how unsettling it is. Regardless of your experience with mold, you may think that it lurks only in certain places. However, mold of different types can surprise you.

Coffee Machine

Every morning, you might pour water into your coffee machine as you eagerly await that cup of energy. While the water does find its way into the coffee cup, that doesn't mean the entire inside of the machine is dry. Mold can grow there, and this mold can enter into your morning beverage.

Kiddie Pool

During the summer months, the kids may love to take the hose and fill up the plastic pool in the backyard. The water keeps them refreshed and entertained for a significant period of time. However, you might skip over drying off the pool and find yourself in need of mold remediation services to combat it.

Bathroom Cabinets

Plenty of people have seen mold coming to life in the corners of their bathrooms, but the cabinets can also act as major spots for this existence. The mold may start to grow on or inside of the cabinets, requiring a call to SERVPRO of Tupelo.

Refrigerator

Reaching inside of the fridge and grabbing some old food that has become covered in mold is an unpleasant experience. As much as you wipe down the fridge, you might have accidentally dropped some crumbs or pieces of food in the back of it at one point. Unless you are reaching back into the depths of the fridge on a regular basis, these crevices may have become dwellings for mold.

Water Bottles

Grabbing your water bottle before heading to work or school is a way to make sure you are hydrated, but you probably don't get every last drop of water out of it. Ensuring that the bottle is properly cleaned before your next usage is one way to make certain that you are not ingesting mold in a bid for proper hydration.


Mold can lurk in many places inside and outside of your home. Working with the professionals is a smart way to determine if you have mold living on your property and to figure out where that mold is coming from. By treating the source, SERVPRO of Tupelo can help to ensure that the mold is away from you for good.

Water Damage & Your Business: Summer Edition

6/13/2018 (Permalink)

Water damages can happen to anyone at anytime. Call SERVPRO of Tupelo today. We are always here to help!
Most of the time, disasters are unexpected. If you aren’t prepared beforehand for what can happen, your business may suffer more than it needs to.
  • STAYING DRY

The volume of water from a summer storm can present problems. Take a good look around your place of business; is the weather stripping in doors and windows in good repair for damp conditions? Do exterior doors fit tightly and close as they should? The roof of your office or warehouse needs to be completely watertight, as well, to protect machinery, product, and furniture from water damages.

The parking lot of your business needs to have a well-planned drainage system so that clients and employees can get to and from their vehicles safely. If people have to wade into your business, your floors will suffer, and a slip-and-fall accident due to wet floors can be a disaster for everyone. Make sure you keep an eye on potholes as well; even a small amount of water can dig a pretty deep hole in a very short period of time!

  • KEEPING AN EYE OUT FOR THE WEATHER

Rain gutters and spouts need to be checked periodically; if a rain gutter becomes clogged with debris like dead leaves or small branches, it won’t be able to drain away rain water. As water backs up, it will leak back into the walls of your building, sometimes without you knowing it, and you can find yourself with a mold problem.

Large trees on your property can become unstable if a large amount of water lands in the area. Do you need to take them out or cut them back so that they are not a risk factor? That’s something to consider.

Power lines and telephone poles near your place of business can be a possible issue. Contact your utilities companies and have them come take a look prior to wet weather to make sure you, your business, and your employees will be safe.

  • PROTECTING RECORDS

For your records, take pictures of your business, such as tools and machinery, furniture, and premises, so that you have proof of their prior condition for insurance purposes in case of storm damages. Save these types of photos to a CD, a flash drive, and/or the cloud for future access. Paper records will be lost if exposed to water; make sure that your hard copies are kept in a manner that will preserve them in case of any water damage. Scanning them and saving to your computer system is always a good idea, and backing up those computer records will keep your business in working order, no matter what comes!

Call the team at SERVPRO of Tupelo for all your large clean up jobs! We are experts when it comes to fire and water damage. 

It's Getting Hot in Here! - Your Commercial HVAC System

6/13/2018 (Permalink)

Don't let your HVAC quit working because of lack of maintenance. Let the professionals at SERVPRO of Tupelo help!

It’s always a good idea to hire a professional to come inspect your HVAC system; if any maintenance is needed, that same company can take care of it right away. You will want to have an inspection done every fall and again in spring, after the heavier use months during winter and summer. A professional will inspect and clean all of your unit’s wiring and mechanisms, which would be a bit challenging for anyone without the training or expertise. Using a professional ensures that the future of your business’ HVAC is bright!

As a business owner, there are several simple maintenance chores that you can do to prolong your system’s life and increase its efficiency between professional inspections and maintenance, such as:

Regularly:

  • Get a high-efficiency, pleated air filter for your system
  • Keep your heating units and AC free of pollen, leaves, and grass
  • Keep two feet of space clear around your outdoor AC and heating units
  • Inspect refrigerant lines every month
  • Replace air filters at least every 90 days
  • In the summer, turn off the water running to the furnace humidifier
  • In the fall, replace the humidifier filter and turn the water back on

Annually:

  • Replace the carbon monoxide detector battery
  • Make sure your outdoor AC unit is on firm and level ground
  • Clean AC condensation with a bleach and water mixture

Caring for your HVAC properly throughout the year will keep your work environment air quality and atmosphere pleasant, which keeps your staff happy and content. It will also save you money by improving and maintaining your energy efficiency throughout your building.

The team at SERVPRO of Tupelo is always ready to inspect and maintain your HVAC system, and we are here to answer any questions you might have. We are also experienced in large cleanup jobs such as those needed because of fire damage or water damage, and we are pros at mold remediation. Call us today at 662-690-6502.

Restoring Documents After a Fire Damage

6/13/2018 (Permalink)

You never know what can be restored until you ask! Let us help you at SERVPRO of Tupelo for all of your fire restoration needs.

Fires are devastating in many ways, and they can destroy valuable items in your home or office. You may worry about important documents, such as birth certificates and social security cards. Knowing some important about document restoration can help you to restore those items in the event of a fire.


Take Precautions

Taking precautionary measures can better prepare your valuable items for document restoration. For example, you could store them in a fireproof box. In the event that they experience some damage, possibly because of a hole in the box, restoring them would likely be more of a possibility. You should also keep them together so that you don't waste valuable time trying to locate them after a fire.


Call Early

If you wait too long to call SERVPRO of Tupelo, you may discover that it is too late to perform full fire restoration services when it comes to your documents. Recovering from a fire is often tremendously difficult, and you may not want to think more about the incident. However, by taking the time to call early, you can allow your family and home to start to heal.


Ask for Instructions

When you are on the phone booking an appointment with the professionals, ask if you should do anything to better preserve your documents. For example, if you touch damaged documents, the paper might crumble. The team may advise you to leave the documents exactly where they are, or you may receive instructions to handle them in a certain manner.


Maintain Realistic Expectations

In the event that an important document was seriously damaged, you may have high hopes that it will be restored. Keep in mind that an evaluation of the situation is one of the first steps. If the documents have been completely burned in the fire, restoring them might prove impossible.


Create a List of Resources

Before a damaging event takes place, work to create a list of resources with which you can consult in the event that the documents are beyond repair. For example, you can find out what entity to contact if you lose your social security card or birth certificate in the fire


Fires provoke fear in many people. You likely have your own anxieties about fires. One of these fears may relate to the potential destruction of documents. Fortunately, you have options if you think your documents have been ruined; you can call to inquire about restoration.

Fire Safety Tip: Keep Your Dryer Vent Clean

6/13/2018 (Permalink)

Clean your dryer vent daily!!

It may surprise you to learn that one of the leading causes of home fires is your dryer vent. When your dryer vent becomes clogged with lint, it is susceptible to catching fire. That can result in plenty of costly fire damage to your home.

There's a reason why clothes dryer fires are so common. Lint is actually extremely combustible. When it accumulates in your  dryer, and the heat from drying comes in contact with it, it's little surprise that this material occasionally bursts into flame. Keep your lint trap clean!

However, this isn't the only way to reduce the possibility of a clothes dryer fire. You also need to check your dryer's vent hose. Make sure the hose is aluminum, and that it is not kinked or crushed. If the flow of hot air is obstructed, you'll boost the chances of a fire. You should also clean your vent line often. Lint can accumulate inside the hose, and that can also increase the likelihood of a fire. If you can't clean the hose on your own, hire a contractor to tackle this job.

Keep the area around your dryer clean. If your dryer does start a fire, you want that fire to spread as slowly as possible. Keeping boxes, clothing and other items away from your dryer will help keep any fire contained.

If you do suffer a dryer fire, know that you can call on the professionals at SERVPRO of Tupelo. We can help with fire restoration efforts and with cleaning up the results of fire damage.

No one wants to suffer any type of fire. A fire that is as easily preventable as a clothes dryer fire, though, can be particularly upsetting. Make sure to keep your dryer's vents and lint trap clean to avoid these costly fires.

When Lightning Strikes

6/13/2018 (Permalink)

If your home is affected by a lightning storm, please call the professionals at SERVPRO of Tupelo. 662-690-6502. We are always here to help!
 

Each year thousands of homes and other properties are destroyed or damaged by lightning strikes.

The first step to protecting your home is contacting a professional who is qualified to design and install a certified lightning protection system. It will be designed to control or force the discharge onto a specified path, thereby eliminating the chance of fire or explosion within non-conductive parts of the house such as those made of wood, brick, tile, etc. A lightning protection system is not intended to prevent a strike. Its purpose is to provide a safe path on which the current can be safely directed to the ground.

A typical lightning protection system

A complete system is made up of the following components:

  • Air terminals:Also referred to as lightning rods, these inconspicuous copper or aluminum rods are vertically mounted on the roof at regular intervals. The air terminals serve as strike receptors, designed to intercept the lightning strike.
  • Main conductors:Constructed of aluminum or copper, these braided cables connect the air terminals to the other system components and the grounds.
  • Grounds:A minimum of two ground rods, driven at least 10 feet deep in the earth are required for all structures. The ground terminations direct the dangerous current into the ground, to eliminate the chance of injury or damage to the structure.
  • Bonds:Bonding joins metallic bodies (roof components) and grounded building systems to the main conductor to ensure conductivity and prevent side flashing (lightning jumping between two objects).
  • Surge arresters and suppressors:A surge is an increase in electrical current due to a lightning strike on or near a power line or utility service. Surge suppression is installed at the electrical panel(s) to prevent the entrance of over-voltages which can cause a fire. Arresters installed at electrical panels help protect heavy appliances and prevent fires at service panel entrances. Additional devices may be needed to protect other in-house electronics. Surge protection devices are typically installed in conjunction with a lightning protection system.

Tree protection: The Lightning Protection Institute recommends that any tree taller than a home or within 10 feet of the structure be equipped with a lightning protection system. Trees do not offer protection and many homeowners choose to have trees protected for their own value. An unprotected tree in close proximity to a structure can also create a side-flash hazard to the nearby home.

What To Do When Your Home or Office Floods

4/25/2018 (Permalink)

Call the professionals of SERVPRO of Tupelo today at 662-690-6502. We are always here to help!

A flooded home is a devastating event for any homeowner. It has the ability to ruin many of your possessions in addition to your property itself. Due to the fact that water damage can quickly become permanent if not addressed as soon as possible, if you do suffer flood damage to your home, it’s important that you call the professionals at SERVPRO of Tupelo  to help restore the home. However, there are some things that you can do before they arrive. Here are some things you can do immediately after a flood to start the restoration process.  

Call Your Insurance Agent

Regardless of how bad a flood has hit your home, it’s likely done some significant damage to some of your possessions and to the structure of your home. Soon after you recognize the damage, you should call your insurance agent. Most water damage in the home is covered by homeowner’s insurance policies but you’ll want to contact them to make sure as there could be exclusions.

Check Before Entering Home

Before you re-enter your home after flood damage, check for any structural damage that may have occurred. Severe flooding or water damage has the ability to compromise the integrity of the structure. If you enter the home without closely inspecting what you’re walking into, the building could potentially collapse, trapping you inside. Once you’ve entered the home, you should be very careful about where you’re walking, especially if you’re moving from carpeting onto a hard surface.  

Document Evidence

Once you have entered the home, document the evidence of that damage that has been done by taking photos of it. If there are any questions, particularly by your insurance company about the validity of your claim, you’ll have evidence to show them. While you document the damage, save any items that you can. Some items, such as porous materials, may have been damaged beyond repair. When the SERVPRO crew arrives to restore the home, they’ll save as many items as possible. But if there are items that have not been damaged, you can take them out to avoid any further potential damage.  

Take Inventory

While you’re examining the damage that has occurred in your home, make a list of the damage or lost items in the home. Make sure to include the date they were purchased and their value with any receipts you may have. Store that list with any inventory of your possessions that you may have taken before the flood. If any of your possessions must be disposed of, which some may, make sure you have photographs of the items.  

Turn Off Power

After the flood damage occurs, turn off all power, especially to the affected rooms. Also refrain from using any electrical appliances as you could electrocute yourself if you’re standing in water. Keep the power to the home off until an electrician can come and thoroughly inspect the system to ensure it’s safe to turn back on again.  

Prevent Mold

Mold thrives in environments where moisture is present which makes flooded parts of a house ideal for mold growth. The existence of mold in a home can be hazardous so it’s important to prevent the mold from growing if at all possible. Removing any wet contents from the home as soon as possible will help to prevent such mold growth around the home.  

Proper Protection

Regardless of how well you think you can clean up after a flood, you should call the professionals at SERVPRO of Tupelo to ensure that as much of your property is salvaged as possible. But if you do decide to start the cleanup process before they arrive, it’s important that you are properly attired. Wear long sleeves, pants, gloves, and boots when dealing with flood water to ensure your safety. 

If you suffer flood damage in your home, you should contact the professionals at SERVPRO of Tupelo to clean up. But if you want to get the process started prior to their arrival, these tips will help you remain safe.

Commercial Water Damage - When Pipes Freeze

3/28/2018 (Permalink)

No job is too big or too small for SERVPRO of Tupelo. Call us today at 662-690-6502!
We experienced terrible winter weather earlier this year. There are things you can do to help prepare for this type of weather. When the temperatures go below freezing level, your property is at risk for frozen pipes, which can create a major disaster in your home or business.

Be Prepared                     

  • Know where your water shut off is located, in case of a frozen water pipe burst.
  • Insulate exposed pipes in your home or business, especially if they are in unheated rooms.
  • Open bathroom and kitchen cabinet doors during cold spells to allow warmer air to circulate around the plumbing.
  • During extremely cold weather, keep a slow trickle of water flowing through faucets. Running water is less likely to freeze.
  • Consider shutting off outdoor faucets and open the outdoor faucet to help ensure it completely drains and the inner valve is shut off.
  • Keep your heat set to the same temperature both day and night.
  • If you plan on being away from your property for an extended period of time, leave the heat on and set the thermostat to at least 55°F.

Discovered Frozen Pipe

  • First sign of freezing is reduced water flow from a faucet.
  • Keep the faucet open when treating frozen pipes.
  • Apply heat to the frozen sections using a heating pad, hair drier, or another safe heat source. Do not use an open flame device.
  • Check additional pipes and faucets for freezing.

When a Pipe Bursts

  • Shut off the water at the main valve.
  • Call your local restoration professionals, SERVPRO of Tupelo at 662-690-6502.

A burst pipe can cause considerable damage to your property if not addressed quickly. If winter weather causes water damage to your home or business, call SERVPRO of Tupelo. We are available 24/7/365 and are always here to help! 

Your Business & Indoor Air Quality

3/28/2018 (Permalink)

Have you gotten your commercial ducts cleaned lately? Call SERVPRO of Tupelo today. We are always here to help!

Sick Building Syndrome

In the 1970s, sick building syndrome became apparent as groups of people displayed similar symptoms of having spent extended periods of time in buildings with poor air quality. Good judgment and immediate attention  can correct the situation and save you money in the event of litigation. People most at risk include: 

  • Infants and children
  • Pregnant women
  • Elderly
  • People with compromised respiratory systems or asthma/allergies.
  • People with weakened immune systems

While molds are found naturally in the environment, an overabundance inside buildings is undesirable; some people can become ill. Experts disagree about the more controversial details of mold, but they all agree that if you have excessive mold, it needs to be removed.

Control Moisture and Reduce Mold 

If you see mold, act within the first 24 to 48 hours. 

  • Correct any water leaks or standing water.
  • Remove any standing water under cooling coils or air handling units. 
  • Properly maintain humidifiers, if used. 
  • Replace wet or visibly moldy insulation materials. 

Proper Maintenance Saves Money

Estimates made by the World Health Organization say that poor indoor air quality costs $60 billion in employee sick leave and lost production.

Part of your responsibility to the tenants, workers and students who work and play in your buildings includes proper maintenance and prompt response to any situation that could cause illness or health concerns. SERVPRO of Tupelo is available when it matters. 

Clean Sweep for Ducts

When addressing air quality, inspecting the ductwork is SERVPRO of Tupelo's first order of business. Dirty ducts can work to circulate odors and contaminants like mold and irritating dust throughout the building. 

SERVPRO of Tupelo uses a proven Portable Ventilation & Air Duct Cleaning System to examine ductwork and make a clean sweep removing years of dust and grime. 

The SERVPRO Difference

  • Reduce potential for mold growth
  • Remediate bacteria, fungi, and mold
  • Restore peak energy efficiency
  • Eliminate offensive odors

Call SERVPRO of Tupelo today at 662-690-6502.

Water Damage - The Equipment Best for the Job

3/28/2018 (Permalink)

This is a dehumidifier that we use on nearly all water damages.

SERVPRO of Tupelo understands that using the proper equipment makes a measurable difference in reducing claims loss expense. When time matters, technology and equipment must be counted on to perform. SERPVRO of Tupelo will answer you call with fast action, exceptional equipment, and trained, uniformed personnel. Certainly, the right tool for the job is vital to timely mitigation, but perhaps more important, these water damage professionals thoroughly understand how to dry a structure and person property effectively. 

In a previous blog, we've talked about Psychrometrics, Detection Equipment, Extraction Equipment, and Air Moving Equipment. Today I would like to explain in detail how different Dehumidification Equipment and Deodorization Equipment. 

Dehumidification Equipment: By extracting water vapor from the air, dehumidifiers lower the relative humidity , which in turn increases the rate of evaporation. In a water damaged structure, dehumidifiers pull in the moist, humid air and then discharge dry, warm air. The dry air acts like a sponge, absorbing moisture from wet materials. SERVPRO of Tupelo uses two types of dehumidifiers:

  • Refrigerant Dehumidifiers  - work similarly to air conditioners 
  • Desiccant Dehumidifiers - use chemicals, called desiccants, that readily absorb moisture from the air.

Deodorization Equipment: - 

  • Ultra Low Volume (ULV) Foggers will atomize liquid deodorizing agents, producing fine mist that easily penetrates sites where odor-causing residues accumulate. The device can also be used to inject fungicides and disinfectants into wall cavities and other difficult-to-access areas.
  • Thermal Foggers dispense solvent-based products in large volume, dense fog suitable for confined areas. The fog consists of tiny particles of deodorant solution that pair with and neutralize odor-causing particles. 

SERVPRO of Tupelo is available 24/7. Please call us today for all of your water and fire damage needs at 662-690-6502. 

Water Damage from Clean Water

3/28/2018 (Permalink)

The faster you call us, the less damage you will have! Call SERVPRO of Tupelo today at 662-690-6502.

When you have a "Clean Water" water damage that is considered a Category 1 Water Damage. That water does not pose substantial threat to humans. Examples are broken water supply lines, tub or sink overflows or appliance malfunctions that involves water supply lines.

If you have a Category 1 or a "Clean Water" Water Damage at your home or business here are some tips to follow: 

DO:

  • Shut off the water source of water if possible, or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet ares of the building, when access to the power distribution panel is safe from electrical shock.
  • Remove as much excess water as possible by mopping and blotting.
  • Place aluminum foil or wood blocks between furniture legs and wet carpet.
  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.
  • Use wood clothes pins to keep furniture skirting off damp floors.
  • Hang draperies with coated hangers to avoid contact with carpeting or floors.
  • Hang furs and leather goods to dry separately at room temperature. 

DON'T:

  • Enter rooms with standing water where electrical shock hazards may exist. 
  • Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment  are exposed to water. Always avoid electrical shock hazards.
  • Leave books, newspapers, magazines, or other colored items on wet carpet to cause staining. 
  • Leave Oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining.
  • Use your household vacuum cleaner to remove water possibly causing electrical shock or damaging the vacuum cleaner.
  • Use TVs or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.
  • Turn on ceiling fans if ceiling is wet, or enter rooms where ceilings are sagging from retained water. 

SERVPRO of Tupelo is available 24 hours 7 days a week. Please call us today if you have a water damage at your home or business at 662-690-6502.

SERVPRO of Tupelo also offers the following services:

  • Fire, Smoke, and Soot
  • Water Removal & Dehumidification
  • Mold Mitigation & Remediation
  • Catastrophic Storm Response
  • Move Outs & Contents Restoration
  • Electronics & Equipment
  • Document Drying
  • Contents Claim Inventory Service
  • Air Ducts & HVAC Cleaning
  • Biohazard, Crime Scene, and Vandalism Cleaning
  • Carpet, Upholstery, Drapes & Blinds Cleaning
  • Ceilings, Walls, and Hard Floors Cleaning
  • Odor Identification 
  • Deodorization

When Fire Damage Affects You

3/28/2018 (Permalink)

Fires can cause much damage to your home or business...but SERVPRO of Tupelo can make it "Like it never even happened."
SERVPRO of Tupelo can help you in so many ways if you are a victim of a fire damage in your home or business. 

What is Restorable: 

Determining exactly what can be saved until everything is dry is usually impossible. We will set a follow-up date so we can monitor the drying process. In addition, the restoration process will be scheduled when the drying is complete. The can include floor preparation, tack strip replacements, carpet and pad installation, seaming, carpet cleaning and restoring, and furniture and contents cleaning. A scope of services will be provided. 

Pre-Existing or Preloss Conditions:

During the course of cleaning, it is likely we will remove day-to-day soiling, which existed prior to your loss. We are happy to do so. If, however, the removal of pre-existing soil requires significant extra effort, our crews will be instructed to move on to the next item. Pre-existing damage, including visible mold growth, will also be noted.

Personal Items:

In the course of our survey and cleaning, we will sometimes be required to open doors, cupboards, etc. to qualify and/or restore the damage. If any of these areas contain personal items you would prefer to relocate before we start work, please let us know.

Overlooked Items: 

Although our supervisors inspect all work, you should accompany the supervisor on the final walk-through and bring any overlooked items or concerns to the supervisor's attention. 

Insurance Adjusters or Agents:

We are neither insurance agents nor adjusters. We cannot authorize anything to be replaced, repaired or painted. Our job is to preserve and protect, stop further damage from occurring and restore damaged items to their prior condition when possible. 

 Please call SERVPRO of Tupelo 24/7 in any Fire or Water Emergency at 662-690-6502. 

What to do Before, During, & After a Fire

3/28/2018 (Permalink)

Fires can be a very dangerous and emotional thing...please let us at SERVPRO of Tupelo help you. We are always here to help!
 

Home Fire Preparedness: There are actually ways you can prepare your home for a fire. Here a few tips:

  1. Install the right number of smoke alarms. Smoke alarms should be installed on every level of your home, outside each sleeping area, and inside each sleeping room.
  2. Test your smoke alarms once a month. Change your batteries twice a year. We suggest changing them each time the time changes.
  3. Have a fire extinguisher in your home, especially in your kitchen.
  4. Teach your children what smoke alarms sound like and what that sound means.
  5. Ensure all household members know two ways to escape from every room of your home and know the family meeting spot outside of your home.
  6. Establish a family emergency communications plan and ensure that all household members know who to contact if they cannot find one another.
  7. Practice escaping from your home at least twice a year. Press the smoke alarm test button or yell "FIRE" to alert everyone that they must get out. Maybe do this when you put new batteries in the smoke alarms.
  8. Make sure everyone knows how to call 911.
  9. Teach household members how to STOP, DROP, and ROLL if their clothes should catch on fire.

What To Do if a Fire Starts:

  1. Know how to safely operate a fire extinguisher.
  2. Remember to GET OUT, STAY OUT, and CALL 911.
  3. Yell "FIRE" several times and go outside right away. If you live in a building with elevators, use the stairs. Leave all your things where they are and save yourself.
  4. If closed doors or handles are warm or smoke blocks your primary escape route, use your second way out. Never open doors that are warm to touch.
  5. If you must escape through smoke, get low and go under the smoke to your exit. Close doors behind you.

Recovering After a Fire:

  1. Call 911. Give first aid where needed; cool and cover burns to reduce the chance of further injury or infection.
  2. Let friends and family know you are safe.
  3. People and animals that are seriously injured or burned should be transported to professional medical or veterinary help immediately.
  4. Stay out of fire-damaged home until local fire authorities say it is safe to re-enter.

SERVPRO of Tupelo can also help you get your home and belongings back together after a fire. Call us today at 662-690-6502.

Commercial Post Construction Cleanup & Restoration

3/28/2018 (Permalink)

Call SERVPRO of Tupelo to help ensure your finished projects always look their best. 662-690-6502.

SERVPRO of Tupelo now specializes in post construction cleanup and restoration. Structural integrity, materials, labor, safety, customer satisfaction and deadlines - the list goes on and on when building a commercial facility. The bottom line, however, is you are responsible for getting the doors doors open on time.

SERVPRO of Tupelo can help you meet your deadlines by providing thorough post-construction services in a timely manner. These services include:

    • Post-Construction Cleaning
    • Dehumidification and Drying
    • Final Cleaning
    • Emergency Response Restoration and Cleanup Services 

Post-construction cleaning takes place once the floors are down and the dry wall is up. The debris and dirt needs to be removed in order to lay down carpet, paint, and decorate. SERVPRO of Tupelo can provide the debris removal services to prepare the building for interior design. 

During the construction phase, a building can trap moisture. Excessive moisture could result in mold growth. If you think one of your projects may have a moisture issue, rely on SERVPRO of Tupelo to provide the help you need eliminating moisture and preventing the potential for mold growth. 

If you  want the facility to look its best when the doors open, SERVPRO of Tupelo provides cleaning services to give the building that extra shine. Services include: 

    • Carpet, resilient, and non-resilient floor prep and finish
    • Ceiling, walls, and fixture cleaning
    • Deodorization
    • Air Duct Cleaning
    • Debris Removal
    • Window Cleaning

Rely on SERVPRO of Tupelo to help ensure your post-construction cleanup gets done as quickly as possible. 

Call us today at 662-690-6502.

It's (Spring Cleaning) Time!

3/28/2018 (Permalink)

SERVPRO of Tupelo loves to clean! Call us with all of your Spring Cleaning needs! 662-690-6502!

Make doormats welcoming!

Shake 'em, wash 'em, swat 'em with a broom. Give them the toughest cleaning they can take. They’re your front line against tracked-in dirt—so keep them clean enough to function at peak efficiency.

Clean carpets and upholstery

Fabrics that have absorbed a winter’s worth of dirt, body oil, and germs will need a deep cleaning to get them ready for another year of wear—and for that close inspection by your relaxing guests. When you’re shampooing carpets or cleaning upholstery with a rented carpet cleaner, practice first in an unobtrusive area to make sure you have the knack of the machine and that the treatment won’t discolor fabrics or cause dyes to run. Move furniture just slightly—not out of the room or against the wall, as the old rules dictated—and place the legs of each piece back on top of small wax paper squares after shampooing. The wax paper will protect your carpet and keep the furniture legs from getting wet as the carpet dries. Open the windows to speed the drying process, which can take a day or more. If you’re not the furniture-shifting and machine-renting type, use a professional carpet and upholstery cleaner.

Wash walls, cabinets, baseboards, and woodwork

The walls may not look as if they need a bath—dust and soot fall to the floor, right? Most of it does, but just enough clings to vertical surfaces to warrant a seasonal or pre-holiday bath. Use a sponge and hand dishwashing detergent, washing the surface in sections. A sponge mop makes it easier to reach higher spots. Use two buckets: one for dishwashing detergent solution and another for wringing your sponge. Dry the walls and woodwork with a clean cloth.

Clean ceiling fixtures

Remove dust and dirt from ceiling fans and air-conditioner vents with a cloth and a vacuum with a soft nozzle attachment.

Check your coils

You should clean the refrigerator’s condenser coil, usually found behind the toe grille, with a long-handled bottle brush and a vacuum cleaner with an attachment hose to remove dust and lint. Built-up dust can shut down the unit by causing it to overheat. To remove dust from coils attached to the hard-to-reach back side of the fridge, carefully pull the refrigerator out several feet (newer models roll on casters) and vacuum thoroughly; finish by sweeping or vacuuming the floor area you’ve revealed. Expect to rediscover coins, bottle caps, and twist ties that you and the cat knocked over the past year.

When Disaster Strikes, You Can Be Ruined or You Can Be READY!

3/28/2018 (Permalink)

50% of businesses may never reopen after suffering a disaster. SERVPRO of Tupelo is always here to help! 662-690-6502.
SERVPRO of Tupelo is committed to providing fire and water cleanup and restoration services to reduce business interruptions and recovery costs. SERVPRO can provide:
  • Over 40 years of experience as leading fire and water cleanup and restoration providers.
  • A SERVPRO franchise nearby - more than 1,500 franchises servicing 48 states.
  • More locations for faster responses.
  • Quick response time to help ensure the damage is contained and the restoration process begins promptly.
  • Large loss capabilities -  no fire or water damage is too big.

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event you business is affected by a disaster, they don't necessarily have to be.

By developing a SERVPRO Emergency Ready Profile for your business, you help to minimize business interruption by having an immediate plan of action. Know what to do, who to call and what to expect in advance is helpful in receiving timely mitigation and can help minimize the affects water and fire damage can have on your business.

Got Mold?

3/28/2018 (Permalink)

Call SERVPRO of Tupelo for all of your mold remediation needs. 662-690-6502
 

Depending on the severity of mold in your home, it can be quite the undertaking to remove mold from your home, often the best choice is to call a water damage restoration specialist like SERVPRO of Tupelo. SERVPRO’s professional team will use top of the line equipment and their specialized expertise to bring back your home to a healthy, mold-free state. Once your home is returned to this state, it is important to practice mold-preventing habits.

Mold and mildew build up especially in places like bathrooms, laundry areas and basements. Here are some mold preventing tips that will help keep your home safe and clean:

  • Repair any plumbing leaks.
  • Put an exhaust fanin the bathroom.
  • Clean garbage cans weekly.
  • Remove bathroom carpeting if moisture is a concern.
  • Scour sinks and tubs at least once monthly with a diluted bleach solution.
  • Clean refrigerator door gaskets and drip pans.
  • Use an electric dehumidifier; drain the dehumidifier regularly.
  • Raise the temperature in the basementto lower humidity levels.
  • Promote ground water drainage away from your house.

SERVPRO of Tupelo has water damage and restoration specialists who also help to restore structures with damage caused by fire and other disasters. Call us today at 662-690-6502. We are available 24 hours a day, seven days a week.

Does Your Home Have a Mold Problem?

3/28/2018 (Permalink)

SERVPRO of Tupelo is always here to help! 662-690-6502

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation. Call the professionals at SERVPRO of Tupelo today at 662-690-6502. 

Family Emergency Plan - Ready for Whatever Happens

12/29/2017 (Permalink)

Always be prepared. SERVPRO of Tupelo is always here to help. 662-690-6502

An emergency can happen when we least expect it. It is important to prepare as much as possible for any situation. Having a family emergency plan is crucial to keeping your family safe during an imminent crisis. SERVPRO of Tupelo would like to share strategies you can use with your family in the event of a crisis to keep them prepared and safe.

Have a Designated Meeting Space

In the event of a fire or other disaster inside the home, it’s important to have a designated meeting space that is close to the property. If a fire happens, find somewhere safe that is close by for the family to meet.

Dealing with Natural Disasters

With the weather acting as unpredictable as it has been of late, it’s important to understand your town’s geography and climate and prepare for whatever weather affects it the most. In the case of a flood, don’t wait for the water to get to unsafe levels! Your family’s safety comes first, and it’s not worth risking staying in your home if it’s going to flood from the water. Take what little belongings you can and leave before the water gets too out of control.

Know Basic CPR

If one of your family members becomes injured, faints, or worse, it’s important to know basic CPR skills before paramedics can arrive. Make sure your whole family attends CPR classes; they’re affordable, hands-on, and can save a life! Keeping track of your loved ones’ medical history is important, too. If disaster strikes and a medical flare-up happens, you need to know what to do!


Disaster strikes when we least expect it to. We oftentimes live comfortable lives and forget that an emergency can strike at any time. Your family’s safety should be a top priority, and planning is the best way to ensure this. Communicate with your family, create contingency plans for disasters, and you’ll find yourself more prepared than you thought you were in the event of a disaster.

Preventing Water Damages While You Are On Vacation

12/29/2017 (Permalink)

Don't let your vacation be ruined by coming home to a water damage! Call the professionals at SERVPRO of Tupelo. 662-690-6502

One of the highest insurance claims by homeowners is water damage, according to a study done by the Insurance Information Institute. In fact, leaky pipes and in often cases appliances cause millions of dollars of damage in freezing weather and storms annually. While you’re on vacation, it’s no surprise that a leaky pipe can burst and cause hundreds of dollars of repairs. This is why it’s important to read our steps below on how to prevent water damage to your home while you’re away.

Step 1. Check for Leaks Before Going on Vacation

Before embarking on your trip, check pipes under your sinks and the water heater for any rust, cracks, or damage. You should also check the seals around your windows to make sure there are no cracks that might cause water damage. Additionally, check the exterior of your house and see what condition your roof shingles are in. If any show damage, getting them replaced before leaving for vacation is a good idea.

Step 2. Inspect Your Major Appliances

It’s important that you inspect the hoses that connect to important appliances in your home, such as dishwashers, washer/dryers, and refrigerator. If there is any damage, you should get the hose replaced before you leave to prevent extensive water damage.

Step 3. Clear Out Your Gutters

Make sure to get any debris out of your rain gutters before leaving for vacation. This way, you won’t have any blockages that can cause damage while you’re away.

Step 4. Inspect Your Sump Pump

Make sure it is in good condition and clear any debris from clogging the pit. You should also run a few tests, listening to the sounds it makes and making sure that the water in the pump is actually going outside. You should also install a battery-powered backup in case there is a power outage while you’re away.

Step 5. Insulate Exposed Pipes

If you are planning on being away from your home during the winter, it can be a good idea to insulate any exposed pipes. This will prevent them from freezing while you are away.

Step 6. Get Someone to Check on Your Home

Call a friend or hire a professional house sitter to check on your home every week while you are gone. Instruct them to ensure that the heat is always on if your vacation is during the winter. Also, show them where the water main is in case of an emergency.

Step 7. Turn Off the Water

Lastly, if you cannot find someone to check on your home, you should turn off the water main. You will also want to drain the pipes completely so that they do not freeze or burst during the colder months. To do this, run the water and flush your toilet after you turn off the water. You should also open the cabinets under your sink to let the warm air surround the pipes.

If you do experience water damage while you are away from your home, contact SERVPRO of Tupelo soon as possible. 662-690-6502

Fire Prevention Tips: Chimney Cleaning

12/29/2017 (Permalink)

Always be prepared. SERVPRO of Tupelo is always here to help.

At SERVPRO of Tupelo, we know the lovely warm glow a chimney can add to any home. Sitting in front of a fireplace in your Tupelo home on a crisp day is a wonderful way to relax and enjoy an evening with family. There is nothing more important than keeping your home and family safe. To help keep those fires going, it's useful to make sure the chimney is periodically cleaned. Chimney cleaning can help a fireplace stay in good shape and reduce the risk of a fire breaking out in your home. Additionally, the chimney allows smoke, fumes and dangerous toxins escape the home through its ventilation. Read on for some helpful tips on having your chimney services.

Inspect the Brick

All chimneys should be completely cleaned at least once a year. Proper cleaning is important to make sure that the chimney is in good working order. Any homeowner should also perform an inspection on their own. This can help identify any potential problems that must be addressed as soon as possible. It's a good idea to bring a flashlight and have a good look at the floor. All the ashes in the chimney accumulate here. The flooring needs to be kept in good shape to make sure the fire can be turned on. Note any problems with the brick surrounding it. The bricks used in a fireplace are more heat tolerant than ordinary bricks. They need to be maintained to prevent any fire in the fireplace from spreading to other areas of the home. If a single brick is out of place, this can make the rest of the chimney far less functional.

Have a Look Up

After having a good look at the area surrounding the fireplace, it's a good idea to have a look at the rest of the chimney. Put on some old clothes and get in the area surrounding the fireplace. Have a look at the chimney area. You should see if there's any obstruction or other issues. Small birds and rodents often find themselves stuck or you could have a thick layer of creosote and soot sticking to the flue and masonry inside the chimney. When this gets too thick, all it takes is a spark and you have a chimney fire on your hands.


According to the National Fire Prevention Association, 30 percent of home fires are caused by chimney fires. Be sure your home is not one of them and have your chimney cleaned regularly.If you do run into trouble with smoke or fire in your home, give us a call today. 

SERVPRO of Tupelo - 662-690-6502

Available 24/7 

Here to Help!

Fire Process Overview

12/27/2017 (Permalink)

If you are a victim of a fire damage, choose the professionals at SERVPRO of Tupelo. We are always here to help. 662-690-6502

No matter how the fire started, a rush of emotions and feelings of panic seem to follow. After the calling the Fire Department to put out the fire, who do you call to help you clean up the damage caused by the fire?

SERVPRO of Tupelo is here to help you any time, day or night. Here is an overview of our fire damage process:

ONE HOUR: Within one hour from notice of loss, SERVPRO of Tupelo will contact you to arrange for service. You'll know help is on the way!

FOUR HOURS: Within four hours of loss notificiation, SERVPRO of Tupelo will be on-site to start mitigation services. The key to reducing damage and saving money is repsonding quickly to your damage.

DETAILED EXPLANATION: A trained, uniformed and equipped SERVPRO of Tupelo professional will walk you through the job process step-by-step, explaining what to expect and anticipated outcome.

PRETESTING: We will begin pretesting for restorability, working from the source of the damage outward.

EIGHT HOURS: Within eight business hours of on-site arrival, a verbal breifing of the scope will be communicated to the appropriate person, normally your adjuster or property manager.

CLEANING, RESTORATION, & DEODORIZATION: We will work neatly and efficiently to help you regain control of your property when a damaging event has taken over. They will use state-of-the-art restoration techniques to ensure your property is taken care of right the first time.

FINAL WALK-THROUGH: After the work has been completed, a final walk through will be conducted with your to help ensure your satisfaction.

Call us today at SERVPRO of Tupelo at (662) 690-6502 for all of your fire restoration needs.

Water Heater Water Damage

12/27/2017 (Permalink)

Water damages can happen to any one, any where in your home or business. Call SERVPRO of Tupelo today! 662-690-6502

One pipe leak can result in major water damage throughout many rooms in a home. When a hot water heater leaks in the attic it can cause damage in several rooms below. Typically in these situations, you don't know there is a problem until it's too late!

SERVPRO of Tupelo is equipped to respond to these type of water damage the same day the job is called in. We will extract the water, remove damaged structure, and set up drying equipment. We will monitor the job daily until all structure is dry!

It is recommended that you check your hot water heater on a regular basis, especially if it's in your attic. When your hot water heater is in your attic it is even more important to keep a maintenance schedule and to stick to that schedule. If your hot water heater is slowly leaking, it won't take much time for the pan to begin to overflow from a 50 gallon water tank. The bottom of the water tank can then rust. Also, the leak can cause moisture in the air that can then cause mold!

Things we don't see often, or ever for that matter are easy to forget! If you are a victim of a hot water heater water damage, call us at SERVPRO of Tupelo today! (662) 690-6502

Be SERVPRO Ready!

12/27/2017 (Permalink)

As many as 50% of businesses close for good following a disaster. Call SERVPRO of Tupelo today at 662-690-6502. We are here to help!

SERVPRO of Tupelo is committed to providing fire and water cleanup and restoration services to reduce business interruptions and recovery costs. SERVPRO can provide:

  • Over 40 years of experience as leading fire and water cleanup and restoration providers.
  • A SERVPRO franchise nearby - more than 1,500 franchises servicing 48 states.
  • More locations for faster responses.
  • Quick response time to help ensure the damage is contained and the restoration process begins promptly.
  • Large loss capabilities -  no fire or water damage is too big.

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event you business is affected by a disaster, they don't necessarily have to be.

By developing a SERVPRO Emergency Ready Profile for your business, you help to minimize business interruption by having an immediate plan of action. Know what to do, who to call and what to expect in advance is helpful in receiving timely mitigation and can help minimize the affects water and fire damage can have on your business.

Dry Ice Blasting

12/27/2017 (Permalink)

Dry Ice Blasting SERVPRO of Tupelo 662-690-6502

Dry Ice Blasting is a revolutionary blasting method that uses dry ice pellets (CO2 in solid form) as the blasting material. The process is very environmentally friendly and provides a fast and effective alternative to traditional methods of cleaning industrial production equipment. 

Dry Ice Blasting is a 3 step process:

1. Kinetic - When dry ice pellets are accelerated in a jet of compressed air and strike a surface at the speed of sound, they crack and loosen the coating of the surface being treated.

2. Thermal - The low temperature of dry ice pellets (-79 degrees C/-110 degrees F) makes coating brittle, cracks it and loosens it. This allows dry ice to permeate the coating.

3. Sublimation - Dry ice penetrates the coating and immediately sublimes (passes directly from solid to vapor state). This results in a 700-fold increase in volume, an explosive effect that lifts the coating off the surface. 

The Benefits of Dry Blasting:

1. A dry cleaning process - Dry ice blasting is a completely dry process because dry ice pellets consists of CO2 and vaporize immediately on contact with the surface to be cleaned.

2. No waste disposal - The system produces no waste products. Only the coating that has been removed remains to be disposed of, and this can usually be swept or vacuumed from the floor. 

3. Environmentally friendly - Dry ice blasting is completely non-toxic and no hazardous chemicals are used. Costs connected with the disposal of blasting materials and solvents are saved.

4. No abrasion - Dry ice blasting is non-abrasive and therefore surfaces are treated  very gently. Wear and tear resulting from the use of steel brushes, scrapers and other blasting materials is avoided. 

5. Improved production quality - Dry ice blasting often allows for your production equipment to be cleaned while in operation without the need for dismantling or costly downtime. 

SERVPRO of Tupelo also offers many other services:

RESTORATION SERVICES:

  • Fire, Smoke, and Soot
  • Water Removal and Dehumidification
  • Mold Mitigation and Remediation 
  • Catastrophic Storm Response
  • Move Outs and Contents Restoration
  • Electronics and Equipment
  • Document Drying
  • Contents Claim Inventory Service

CLEANING: 

  • Air Ducts and HVAC
  • Bio hazard, Crime Scene and Vandalism
  • Carpet, Upholstery, Drapes and Blinds
  • Ceilings, Walls, and Hard Floors
  • Deodorization 

SERVPRO of Tupelo is available 24/7! Call us today! 662-690-6502

Got Mold? Call SERVPRO of Tupelo

12/27/2017 (Permalink)

Got Mold? We are here to help.

SERVPRO of Tupelo professionals handle water damages every day and know prompt action is required to prevent mold growth. Mold is more likely to spread when an environment has been subject to moisture for a long period of time. If your property has sustained a recent water damage, it is vital to remove excess water and dry the structure promptly. If there is an ongoing moisture problem in the building, it is important to be alert for:

1. The presence of visible mold.

2. Strong musty odors which may indicate mold is present.

3. Any evidence of past moisture problems that might have caused undetected mold growth.

4. Excessive humidity.

These conditions may require the expertise of a qualifed Indoor Air Quality/Environmental Professional to inspect the building for mold growth and water damage problems.

If you think you might have a mold problem, call SERVPRO of Tupelo at (662) 690-6502. One of our team members that is trained in mold remediation will examine the structure for any visible signs of mold.

Flooding Can Strike Anywhere - Even Tupelo, MS

12/19/2017 (Permalink)

If your business is the victim of flood damage, call the professionals of SERVPRO of Tupelo at 662-690-6502!

Floods rank as one of the most common widespread natural disasters in the United States. Whether you live near a coastline, along city streets, in the mountains, near a river, or even in the desert, there is a potential for suffereing flood damage. In fact, nearly 25% of last year's claims paid by the National Flood Insurance Program were for plicies in moderate to low-risk communities. According to NFIP, houses in the United States have a 26% chance of being damaged by a flood during the course of a 30 year mortgage, while businesses face similar risks by flooding. On average, floods cost $6 billion in annual losses in the U.S. The following are a few more little-known flood facts:

  • Floods kill an average of 140 people per year in the U.S., making flooding the most deadly natural disaster.
  • More than half of the fatalities during floods are auto related, often the result of drivers misjudging the depth of water on a road and being swept away in a swiftly moving current.
  • The principle causes of lfoods in the eastern United States are hurricanes and storms.
  • The principle causes of floods in the western United States are snowmelt and rainstorms.
  • Underpasses can be some of the most dangerous places during a flash flood - especially at night, when it's difficult to see.

If flood damage to your home or business is not promptly mitigated, lingering moisture from floodwater may elevate the risk of mold growth. SERVPRO of Tupelo can properly remediate mold damage in your home or business. Even minor floods have the potential to cause major damage to the structure when not treated quickly and properly, and the cleanup is often overwhelming. SERVPRO of Tupelo is prepared to handle and size disaster and help make it "Like it never even happened."

Call SERVPRO of Tupelo at 662-690-6502 if you are a flood damage victim.

Understanding the Equipment We Use

12/18/2017 (Permalink)

Choosing the right equipment and the right amount of equipment for your water damage is very important! Trust the professionals at SERVPRO of Tupelo.

The Right Equipment

SERVPRO of Tupelo understands that using the proper equipment makes a measurable difference in reducing claims loss expense. When time matters, technology and equipment must be counted on to perform. We at SERVPRO of Tupelo will answer your call with fast action, exceptional equipment, and trained, uniformed professionals. Certainly, the right tool for the job is vital to timely mitigation, but perhaps more important, we are water damage professionals that thoroughly understand how to dry a structure and personal property effectively.

Detection Equipment

Scoping involves locating the areas of the structure affected by water and defining the extent to which the structure and contents have absorbed moisture. Moisture detection devices are also used to verifty that an environment has been dried thoroughly.

  • Moisture Sensors are used to detect moisture in carpets, baseboards, and walls.
  • Moisture Meters are used to determine the actual moisture content of various materials.
  • Thermohygrometers measure both temperature and relative humidity.

Extraction Equipment

The most effective method of removing moisture from a structure is extraction. This is why it is critical to respond quickly to a water damage and to provide emergency mitigation services. When the water is extracted quickly, the environment can usually be dried much faster.

Air Moving Equipment

Air movers are used in water damage restoration to enhance evaporation at the surface level, thereby reducting drying time. As airflow at the surface level increases, the moisture in the air increases. The moisture is then eliminated via the use of dehumidification equipment.

Dehumidification Equipment

By extracting water vapor from the air, dehumidifiers lower the relative humidity, which in turn increases the rate of evaporation. In a water damaged structure, dehumidifiers pull in moist, humid air and then discharge dry, warm air. The dry air acts like a sponge, absorbing moisture from wet materials.

Call SERPVRO of Tupelo at (662) 690-6502 if you need help with your water damage today!!

Holy Smoke!

10/25/2017 (Permalink)

No matter what Holiday you are celebrating, SERVPRO of Tupelo is always here to help! 662-690-6502

The holidays are approaching and many families are finalizing plans for elaborate meals, get-together with friends, and decorating with festive lights. Amidst all this planning, SERVPRO of Tupelo reminds homeowners that they may be overlooking the most important plan they can make—a fire safety plan.

Each year, statistics show the incidence of home cooking and candle fires peaks during the holiday season. This tends to focus homeowners on fire prevention precautions—and that’s a good thing, But to truly protect your family from the dangers of a home fire, at the holidays and throughout the year, you need to start with a fire safety plan. Developing a fire safety plan and practicing it regularly with your family is the most important step you can take to help prevent a house fire from turning into a devastating tragedy.

SERVPRO is a national leader and provider of fire and water cleanup and restoration services, and their disaster response professionals know from experience how devastating a home fire can be. They also know that when fire causes a loss of life, there is no “remediation” possible. This is why SERVPRO has teamed up with the American Red Cross by supporting the ARC Disaster Responder2 program, and in particular the Home Fire Preparedness Campaign3. As a Disaster Responder, SERVPRO pledges dollars and support in advance to help the ARC develop and distribute educational materials and respond immediately when they are needed.

We at SERVPRO encourage all Tupelo area homeowners to follow these fire safety guidelines, developed by the ARC through their Home Fire Preparedness Campaign, to help minimize injury or loss of life due to a residential fire.

  1. Install the right number of smoke alarms4. Test them once a month and replace the batteries at least once a year.
  2. Teach children what smoke alarms sound like and what to do when they hear one.
  3. Ensure that all household members know two ways to escape from every room of your home and know the family meeting spot outside of your home.
  4. Establish a family emergency communications plan and ensure all household members know who to contact if they cannot find one another.
  5. Practice escaping from your home at least twice a year. Press the smoke alarm test button or yell “Fire” to alert everyone they must get out.
  6. Make sure everyone knows how to call 9-1-1.
  7. Teach household members to STOP, DROP and ROLL if their clothes should catch on fire.

Fire prevention and fire safety planning are two very different things. Fire prevention planning helps control or eliminate the causes of a fire. Fire safety planning helps prevent injury and loss of life when a fire does break out. To protect your family and your property, you need both.

For more information please contact us at 662-690-6502.

Work Place Water Damages

10/24/2017 (Permalink)

Specialty drying equipment that can be used on large commercial water damages.

When business owners visualize water damage, they often picture a massive storm wiping out power lines, flooding offices, and shutting down businesses for days at a time. It is true that commercial water damage is often the result of floods and water that stems from weather events and storms. 
 
However, many entrepreneurs and business space renters forget that storms and severe weather aren't the only causes of floods and water damage. Here are some of the typical causes of water damage to commercial buildings. 
 
1. Malfunctioning Sprinkler Systems 
Some older office and retail buildings still have outdated sprinkler systems that work in conjunction with fire protection systems. While such sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty or in need of replacement. This could easily damage inventory and business assets.

2. Damaged Appliances and Equipment 
This cause of commercial flood damage is more common in restaurants and catering facilities, as well as any business that has appliances and equipment that make use of water. If the appliance fails and sends water across your building, especially during late hours when no one is around, you may come back to work and face a water emergency. 
 
3. Broken Pipes and Plumbing 
Just like in a residence, if the plumbing system in your workplace fails water damage could be the result. 
 
4. Backed up Sewer Lines 
This is another cause of commercial water damage that often catches business owners by surprise. Should the sewer line to your building back up or become damaged, realize the potential dangers of contaminated Black Water which can cause health effects and ruin products and office furnishings. 
 
If your business has suffered commercial water damage, SERVPRO of Tupelo is always here to help!  Call us 24 hours a day, 7 days a week at 662-690-6502.

Is Mold Hiding From You?

10/24/2017 (Permalink)

Got Mold? Call the professionals at SERVPRO of Tupelo today at 662-690-6502.

Mold primarily thrives in damp, humid areas, such as basements, showers or areas around heating and cooling appliances.  However, there are many places where mold may be silently hiding.  It's these unseen areas that can lead to significant damage from mold making it important to check them regularly for signs of moisture or condensation. In no particular order, here are the top places where mold can grow in your home:

Crawl Spaces

Most homeowners never look into their crawlspace, but they might want to. Crawlspaces can easily collect moisture from water rising from the ground or seeping through the foundation. The presence of a vapor barrier will help keep the ground moisture from intruding into the crawlspace. Adequate ventilation also allows any moisture that may collect to flow out. Failure to keep the moisture out and have effective air-flow in your crawlspace can result in mold growth on the exposed framing of your home. The mold can eventually lead to excessive damage to all wood surfaces and slowly make its way into the home

Basements

Basements are similar to crawlspaces.  However, since they are open and exposed to the rest of the house, mold can quickly spread throughout your home via the air ducts and open doors. If your basement smells musty, you may have mold growth already happening or the high possibility of it occurring. Since many basements are furnished and carpeted, there are more areas to trap moisture, making them even more susceptible to mold growth when compared to a crawlspace.

Bathrooms

A good ventilation fan is important in a bathroom, not only for the odor issues, but for moisture as well. This is especially true with bathrooms where there are showers in them. While everybody loves a hot shower, the steam created from the hot water also generates a large amount of moisture that can easily lead to mold growth. Another area where mold may grow is behind toilets and under sinks with cabinets. Moisture can condensate on the toilet tank or base causing mold to form on the wall or where it is affixed to the floor.  Even a small amount of water that escapes from the plumbing underneath the bathroom sink can be enough to initiate mold growth.

Under the Refrigerator

Some refrigerators have drip pans where water can collect. If dust or debris get into the drip pan, mold can start to grow. Water can also leak from the water line to the ice maker, or drip from the cooling coils. Sweeping or vacuuming any vents or drip pans, as well as checking any lines or connections should be performed on a regular basis.

Around the Washing Machine

The washing machine and the dryer are both susceptible to mold growth. If the dryer vent hose does not properly vent out the steam from the drying clothes, it can accumulate in the hose or around the back of the dryer causing mold to grow. Washing machines can also leak and drip down under the machine where dust can gather creating the perfect home for mold growth. Just like the refrigerator, it's important to keep the areas clean and check underneath them often.

Post Flood Essentials

10/24/2017 (Permalink)

No flood is too big or too small for SERVPRO of Tupelo. Call us today at 662-690-6502.

Nobody expected that the creek could rise that far, it never had before. Now, the house is a muddy mess of debris, water and extensive damage. For some people, moving would be the first thought that came to mind. However, others want to stay in their homes, repair the water damage and live on in the house that they love.

Flood damage is more than just the standing water left after the creek recedes. It's ruined carpets and furniture, wet plaster and more. Water in the home or business is just the start of the problems. Without proper clean-up and sanitization, further problems develop, mold can grow, floor damage can be permanent, and drywall can be ruined. It is imperative to immediately start the mitigation and restoration process to help limit the damage and mounting costs. A call to a professional water mitigation company should be the first step taken by a home owner after flooding occurs. SERVPRO of Tupelo is here to help you 24/7/365 with any water damage and restoration issues.

Water cleanup begins with bringing in equipment to extract the water in the home. Pumps and specialized vacuums are used to suck up the water. Restoration is a process. Once the puddles have been cleared, the next step will begin. The water damage will be in the walls, floors and furnishings. Drying is imperative to help stop the damage and to prevent mold from growing.

Air movers, dehumidifiers and other specialized equipment will be brought in to help dry out the water in walls, and moisture from furnishings and floors. Thoroughly drying water in the home will save thousands of dollars worth of damage later.

Restoration from the devastation of flood damage is not an easy experience. A professional service should be called to handle and help facilitate the process so that it is done correctly. For instance, not many individuals would know that after the water in their business or home is dried, more steps are still necessary to properly complete the job. Sanitizing the surfaces, furnishings and anything else the water touched is essential to prevent any potential of mold growth.

Standing water can leave a foul odor. Professionals can remove the lingering odors left even after the water cleanup. Mitigation professionals are equipped with specialized fogging equipment and industrial air scrubbers to help remove the last traces of the water damage.

After the restoration process of water cleanup, drying, sanitizing and odor elimination, there is still one last step in the water damage mitigation process repairs. Water can damage walls, carpeting and flooring. Drywall may need to be replaced. Electrical outlets and wiring should be checked for damage. Water may have warped sub-flooring, damaged floor joists and wrecked major appliances. Time is money, so flood damage needs to be taken care of as quickly as possible. Quick, yet thorough mitigation, will get a business back up and running, or a family back if their home, after flood damage has occurred.

Storms, floods, and even appliance malfunctions (like a dishwasher overflow) can cause homes and businesses the headaches of having to deal with the water cleanup process. Nobody wants to go through it, but when it happens a person shouldn't go through it alone. Professionals who know how to deal with the devastation left behind are the best option for a quick, safe restoration. Since professional water damage restoration companies have the equipment and training to handle cleaning, drying and even rebuilding homes and businesses, they should be the first choice for mitigation.

Preventing Water Damages in Your Kitchen

10/24/2017 (Permalink)

The professionals at SERVPRO of Tupelo are always here to help! Call us today at 662-690-6502.

Water damage in the kitchen is something that homeowners often forget to consider as they tend to associate water damage with bathrooms and laundry rooms. Unfortunately, water damage in your kitchen is typically hard to recognize due to the various smells already in that area. From the kitchen sink to the dishwasher and from the refrigerator to the freezer, there are many potential water leaking hazards inside of the kitchen. Since detecting moisture in the kitchen is difficult, but it is important to understand the most effective ways to prevent water damage in the kitchen.

Water damage can arise at any moment in your home. In the kitchen, water damage is most often found due to the following:

  1. Dishwashers
  2. Refrigerators
  3. Countertops and Sinks

Dishwashers will sometimes malfunction, causing blockage of the main filter and thus causing a leak and eventual water damage. To prevent this, make sure that you are regularly checking the base of the dishwasher and looking for any collection of excess water. Also, look out for any leaks in the dishwasher which might be caused by an improperly sealed hose. Refrigerators often cause water damage because they are rarely moved. To prevent a potential water problem, be sure to occasionally check behind your refrigerator for any water. Finally, countertops and sinks are obviously exposed to water each and every day. To prevent water damage in these areas, check under your sink for any pooling water and make sure that the grout on your countertops is intact, as this is a sign of water damage.

Kitchen repairs for water damage can be costly and annoying. Not only will you have to pay to fix the problem, but it will disrupt your day-to-day routine since the kitchen is the focal point of most homes. In addition, mold growth is a threat when kitchen water damage goes undetected. As such, be sure to keep the above tips in mind to prevent water damage in your kitchen.

After the Flood...Then What?

8/7/2017 (Permalink)

No Storm damage is too big or too small for the professionals at SERVPRO of Tupelo. Here to Help!

Nobody expected that the creek could rise that far. It never had before. Now, the house is a muddy mess of debris, water and extensive damage. For some people, moving would be the first thought that came to mind. However, others want to stay in their homes, repair the water damage, and live on in the house they love.


Flood damage is more than just the standing water left after the creek recedes. It's ruined carpets and furniture, wet plaster and more. Water in the home or business is just the start of the problems. Without proper clean-up and sanitizing, mold can grow, floor damage can be permanent and drywall can be ruined. It is imperative to immediately start the restoration process to help limit the damage and mounting costs. A call to a professional water mitigation company should be the first step taken by a home owner after flooding occurs.

Water cleanup begins with bringing in equipment to extract the water in the home. Pumps and specialized vacuums are used to suck up the water. Restoration is a process. Once the puddles have been cleared, the next step will begin. The water damage will be in the walls, floors and furnishings. Drying is imperative to help stop the damage and to prevent mold from growing.

Fans, dehumidifiers and other equipment will be brought in to help dry out the water in walls and moisture from furnishings and floors. Thoroughly drying water in the home will save thousands of dollars worth of damage later.

Restoration from the devastation of flood damage is not an easy process. A professional service should be called to handle the process so that it is done correctly. For instance, not many individuals would know that after the water in their business is removed or the water in their home is dried, more steps are still necessary. Sanitizing the surfaces, furnishings and anything else the water touched should be done.

Water in the business or home could have left a foul odor. Professionals can remove the lingering odors left even after the water cleanup. Mitigation professionals know how to use fogging equipment and industrial air scrubbers to help remove the last traces of the water damage.

After the restoration process of water cleanup, drying, sanitizing and odor elimination, there is still one last step in the water damage mitigation process - repairs. Water in a business can damage walls, carpeting and flooring. Drywall may need to be replaced. Electrical outlets and wiring should be checked for damage. Water in a business may have warped sub-flooring, damaged floor joists and wrecked major appliances. Time is money, so flood damage needs to be taken care of as quickly as possible. Quick yet thorough mitigation will get a business back up and running after flood damage has occurred.

Storms, floods and even appliance malfunctions like a dishwasher overflow can cause homes and businesses the headaches of having to deal with the water cleanup process. Nobody wants to go through it, but when it happens a person shouldn't go through it alone. Professionals who know how to deal with the devastation left behind are the best option for a quick, safe restoration. Since professional water damage restoration companies have the equipment and training to handle cleaning, drying and even rebuilding homes and businesses, they should be the first choice for mitigation.

Sure, the damage is devastating and overwhelming. Of course, nobody wants to go through flooding and the after-effects. The reality is that these occurrences can and do happen every day. The good news is that there are people specifically trained to restore homes and businesses to their pre-flood conditions. Call SERVPRO of Tupelo today at 662-690-6502.

SERVPRO Storm Response - Ready for Whatever Happens

6/22/2017 (Permalink)

SERVPRO of Tupelo is "Here to Help", especially after the storm. Call us today at 662-690-6502.

Every year, all over the country, catastrophic natural disasters wreak havoc on communities large and small.

Whether its turbulent blizzards, or torrid flooding, the effects of these colossal events can be felt across the nation.

In the midst of the chaos and stress caused by these happenings, it is easy for business and home owners to feel overwhelmed and lost.

SERVPRO strives to put our customers at ease, guiding them and supporting them through the STORM emergency process while providing education and knowledge on how to best navigate the situation. 

From the initial damage assessment, to communicating with your insurance adjuster, to final billing and processing, SERVPRO supports our clients by providing superior customer service.

SERVPRO happily responds to local and outside STORM events. Nationwide, SERVPRO franchises mobilize and act fast, traveling cross country to assist in disaster clean up in communities across the US and Canada.

SERVPRO works in conjunction with all insurance companies, and is part of the Preferred Service Provider program for many nationally recognized insurance organizations.

For our self-pay customers, SERVPRO offers reasonable, competitive pricing and payment options. We understand that STORM cleanup is an unexpected expense, and strive to make reasonably priced restoration accessible to all our customers.

So in the event that your home or business is involved in a STORM, you can rely on SERVPRO to turn a stressful situation into a manageable, professional experience.

Call SERVPRO of Tupelo today, no matter how big or small your water or fire damage may be. 662-690-6502. We are available 24 hours a day, 7 days a week. 

Can Carpet Be Saved After a Flood?

6/14/2017 (Permalink)

No water damage is too big or too small for the professionals at SERVPRO of Tupelo. Call us today at 662-690-6502

After a flood, many homeowners and property managers wonder if their carpet and pad can be saved.  The answer is, it depends.  Factors such as the age and quality of the carpet and pad, as well as the type of installation used, have to be taken into consideration. However, the type of floodwater that caused the damage is most important when determining whether or not carpet and padding can be salvaged.

There are 3 floodwater categories that determine whether the carpet and padding can be restored to their pre-disaster condition:

  • Category 1 (clean water): non-contaminated water that may come from a broken pipe, sink, etc. After the water has been extracted, carpets and pads can be dried and restored in place.
  • Category 2 (gray water): dirty water that has been released by sump pumps, washing machines, dishwashers, etc. The carpet can usually be restored if it has been wet for less than 48 hours. The pad is replaced in most cases.
  • Category 3 (black water): water containing dangerous contaminants that may originate from sewage and toilet backflows as well as from floods caused by natural disasters. To protect your family’s health, carpets and pads should be removed, discarded and replaced.

Since every water damage situation is different, you cannot know for sure if or when your carpet and pad can be salvaged until you have a professional restoration company inspect the situation.

The faster you report the disaster, the lower the costs will be. If you’re dealing with a flooding problem, contact  SERVPRO of Tupelo today to speak to a Mitigation Specialist at 662-690-6502.

Common Moisture Problems That Can Lead to Mold Problems

6/14/2017 (Permalink)

Got Mold? We can help! Call SERVPRO of Tupelo at 662-690-6502

Why does mold grow?

 Any discussion about mold cleanup should start with understanding why mold begins to grow in the first place. Customers with a mold damage problem are always surprised to learn that toxic mold spores are present not just in their home, but every home, and in fact almost every environment. It’s a naturally occurring element and in low levels is completely safe to humans and pets and your home in general. So when does it become a problem? When too much moisture is introduced in the organic surfaces mold feeds on to grow. Things like drywall, insulation, wood, cabinets, etc. become mold’s food source when mixed with water and the right temperature. While there are many strains of toxic mold, most thrive in temperatures ranging from 60-80 degrees Fahrenheit. If you’ll notice, the average temperature in home’s ideal to our own comfort sits squarely within that range. So when it comes to mold growth, 2 things are always present: the right temperature and food. It’s when you introduce that 3rd element, water, that problems can quickly grow out of hand!

Most common moisture problems that lead to mold

 If your home suffered a massive water damage event, you’re obviously going to know about it and hopefully you’re going to hire a competent water damage restoration company to fix it (hint hint, that’s us!). So the likelihood of that event unleashing a chain reaction that leads to a big mold problem is small assuming you have the moisture removed quickly. The real big mold jobs we see are from much smaller, long-term moisture problems that just never went diagnosed. Below are some of the most common persistent water damage problems we see that can result in a massive amount of black mold damage.

 Leaks under sinks

Whether it’s from a supply line with a loose connection or a drain pipe that has a small hole, slow leaks under seats (or any other sink for that matter) can go unnoticed for some time because your cabinets can hide the problem. It’s always a good idea to check under your sink cabinets to look for any signs of moisture or musty odors. If you detect a problem, it may be a good idea to have a professional come out and inspect things further. In some cases the problem is isolated and will be something you can handle on your own. But in some cases, the visible signs are only the tip of the iceberg. You’d be shocked what we have seen on and in walls and under flooring after pulling out cabinets!

 Small roof leaks

In some instances, the symptoms of a significant roof leak are discovered pretty quickly. Usually you see discoloration in the top floor’s ceiling or worse, it collapses entirely. But in other cases when you have a very small leak, the problem can go undetected for quite some time and never result in water damage you can see from inside the home. It’s usually discovered when someone goes up into the attic for some unrelated reason and sees the problem: mold growth everywhere. On the roof decking, insulation, support beams, you name it. At that point, you’ve got an expensive problem on your hands and your insurance company likely isn’t going to pay for the damages.

The best way to prevent this particular mold problem from occurring is to perform both an exterior as well as interior inspection at least once a year. For the exterior, actually walk the roof of your home (if it’s safe) to look for damaged or missing shingles. Replacing them is easy! For the inside, climb up to your attic and inspect the roof decking for signs of water intrusion.

 Pipe leaks inside walls

A lot of times we are called to a home to do a mold inspection because a homeowner noticed a small patch of mold growing on the floor next to a wall. When we dig further, we usually discover there is a plumbing pipe housed in that wall that is slowly leaking and depositing water on the floor inside the wall cavity. Once we start to remove the drywall, often times we discover the problem is much larger than just the small visible spot on the floor. Usually the mold has traveled throughout the wall cavity and inside the subfloor. The damage can be extensive and the costs high.

You obviously can’t go tearing out sections of your walls often to figure out if you have a problem, so what can you do? The main thing you should be doing is watching your water bill. If you notice a spike and can’t determine a cause for that spike, you may have an undetected leak. At that point, you may want to hire a leak detection company to come out and perform an inspection to determine if you have a bigger problem you need to deal with. They’re better equipped at finding the problem, at which point we would come in and remove the excess moisture and black mold as well as repair any surfaces or structures that were torn out during the process!

Mold In Your Home? Call SERVPRO of Tupelo at 662-690-6502.

What is Water Restoration?

6/14/2017 (Permalink)

Don't let water damages be your problem. We at SERVPRO of Tupelo are here to help! 662-690-6502

The following is provided by the IICRC. 

Companies that perform water damage restoration have to be skilled in a number of areas to stay current in their field. Technicians in the industry have to combat a number of threats, some visible and some invisible, before their job is done. Structural weakening, chemical runoff, electrical hazards, dangerous wildlife, and deadly microbes are all common risks technicians have to contend with. Without the proper education and equipment, a technician risks grave injury and may leave health risks behind for a family to encounter. Fortunately, technicians in the industry have access to the educational resources offered by the Institute of Inspection, Cleaning and Restoration Certification, or IICRC.

After getting certified in water damage restoration and a number of related fields, a professional in the field will be able to identify and neutralize any problems they are likely to face at a job site. In most cases, a technician is called to a home following a flood or plumbing disaster. In either case, the initial threat a technician has to encounter is hazardous standing liquid. Floods and sewage backups are normally host to dangerous chemicals, like oil runoff, bacteria and viruses. Before any repairs can be done on the home, a technician will need to be outfitted with the proper safety wear and begin investigating where the liquid is pooling. Moisture meters can detect the level of moisture in and behind drywall, carpet, and other areas. Using minimally-invasive tools, a technician can quickly find pockets of heavy moisture in areas not readily accessible.

This is important because only thorough drying will ensure that further destruction does not occur. Most companies use a combination of industrial  air movers and dehumidifiers to extract moisture from both materials and the air. This process can take some time, but diagnostic tools like moisture meters help technicians monitor the drying process. Once all of the materials inside the home have reached safe levels, mold and other microbial growth can be halted.

The most severe threats a water damage restoration company has to deal with are molds and other pathogens. These  contaminants can remain a major hazard for years after they have taken root, and can cause insidious health problems while remaining hidden in vents or behind walls. Trained technicians are capable of neutralizing molds and other pathogens by utilizing special  cleaning products and quickly removing compromised materials. Being able to identify mold growth is an important skill for a professional, and stemming the growth of a colony can be the difference between saving a home and having to condemn it. Certified firms are capable of quickly working through a property and disposing of anything that is beyond repair. Anything that is salvageable but soaked is separated, cleaned properly, and promptly dried. If the building’s structural integrity has been affected, these technicians can identify it and alert the homeowner and the insurance representative to its presence.

Without professional help, a homeowner will never know for sure that their home is safe to live in again. This is why the help of a certified technician is so valuable. They don’t just repair homes, they restore normalcy.

Though IICRC does not in fact operate its own school, it does recommend the best water damage restoration technician training courses per industry standards

Time is of the essence after a major water disaster. Though Journeyman-certified technicians may be the right choice for water damage that does not threaten structural integrity, it is vital to bring an IICRC certified Master professional to the scene of a major disaster as soon as possible. Certified professionals use the skills they’ve learned in the accreditation courses to examine the structure, textiles, and the belongings, and will likely be able to control the damage, so no further damage will occur.

Furthermore, knowing the fastest and best means of drying the structure and textiles is imperative. Familiarity with the most effective processes and safest compounds to stop the spread of molds and microbes is also needed to protect people and animals in the environment. Graduates of the relevant IICRC-approved classes excel in these areas.

The importance of providing customer satisfaction cannot be over-emphasized. Each  certified technician  must pass a stringent series of exams prior to acceptance, and continual training is required. Complaints are taken seriously and must be handled promptly to ensure continued accreditation as a certified firm.

Water damage restoration technician training is a surefire way to  insure the latest and greatest procedures are used to protect a customer’s property. There are various courses of study and ways to learn the information, so IICRC works with both the consumer and the professional to guarantee the best experience.

Fire Facts: Commercial Fires

6/14/2017 (Permalink)

Let SERVPRO of Tupelo start your Emergency Ready Profile for your business today. Call us at 662-690-6502 to learn more!

Know the Facts about Business Fires

According to the U.S. Small Business Administration, as many as one in four businesses that suffer some kind of major disaster do not reopen afterward. It’s true, overcoming a major loss is extremely difficult, but with the right restoration company and team on your side, working hand-in-hand with your insurance company, the chance of your Tupelo-area company surviving is pretty high!

Depending on the size of the fire, and the amount of damage, some businesses that have come to Total Restoration for help have reopened just days after the fire happened. Thanks to innovations in smoke odor removal, fire damage restoration, and cleaning in general, it is possible for crews to start work nearly immediately after the fire department clears the scene, and have things back up and running in no time. Although, again, that all depends on the severity of the fire. But no matter the severity, recovery is possible!

According to the National Fire Prevention Association, U.S. fire departments responded to about 3,300 office property fires per year between 2007 and 2011. Those fires resulted in about $112 million in property damage each year, and most were in business offices – and happened during business hours. However, the good news is the number of business fires was down a whopping 71 percent from 1980 to 2011.

Here are some other stats from the NFPA:

Time of Day

  • Peak time of day for office fires: Noon – 2p.m. (a.k.a. lunch time!)
  • 69% happened between 7 a.m. and 7 p.m.
  • The 31% that occurred between 7 p.m. and 7 a.m. caused 67% of recorded property damage, because they went undetected longer. This also highlights the need for automatic detection equipment and working sprinkler systems.
  • 19% of fires happened on weekends.

Cause of the Business Fires

  • 29% were caused by cooking equipment. However, just 6% of these fires caused actual property damage.
  • Intentionally-set fires caused the most direct property damage – 21%.
  • Electrical equipment is the second leading cause of office fires.
  • Just 2% of office fires start in a concealed space like an attic, in the ceiling, or in another conceals space. However, these fires accounted for 13% of the direct property damage.

Containment & Putting it Out

  • 4 out of 5 fires were confined to the room of origin.
  • 90% of fires were large enough to activate sprinklers, which were effective 88% of the time.
  • Deaths per 1,000 stores were 62% lower in offices equipped with sprinklers compared to those without.

Industrial/Manufacturing Facility Fires

The NFPA also has statistics specific to manufacturing facilities. According to their research, there are about 37,000 fires at industrial or manufacturing facilities each year, resulting in 18 deaths, 279 injuries, and $1 billion in property damage. Heating equipment and stop tools were the leading cause – sparking 28 percent of the fires. Mechanical failure or malfunction caused 24 percent of the fires.

The Best Way to Reduce a Business Interruption Following a Disaster to Your Business is to Plan Ahead for One

As many as 50% of businesses never recover following a disaster, according to the latest industry research. SERVPRO of Tupelo can help you plan ahead for a disaster to minimize business interruption by developing an Emergency Ready Profile (ERP) for your business before one strikes. An ERP provides important contact and building information needed to begin a timely mitigation to help minimize how water and fire damage can affect your business. Benefits of an ERP include:

-A no cost assessment of your facility which means there is no need to allocate funds, giving you a great value at no cost.

-A concise profile document that contains only the critical information needed in the event of an emergency. It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.

-A guide to help you get back into your building following a disaster. This can help minimize the amount of time your business is inactive by having an immediate plan of action.

-Establishes SERVPRO of Tupelo as your disaster mitigation and restoration provider. You have a provider that is recognized as an industry leader and close by, when needed.

-Identification of the line of command for authorizing work to begin. This saves time so we can begin the work of mitigating the damage which can save you time and money.

-Provides facility details such as shut-off valve locations, priority areas and priority contact information. Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens.”

Contact SERVPRO of Tupelo to schedule your FREE Emergency Ready Profile today. 662-690-6502

How to Avoid Fires in Bedrooms

6/14/2017 (Permalink)

Faulty electrical outlet on fire.  Please let us help you if you are a victim of a fire damage. Call SERVPRO of Tupelo and SERVPRO of Amory / Aberdeen & West Point at 662-690-6502.

Did you know that half of all home fire deaths occur in bedrooms? That’s also where most electrical fires start too. However, you can easily prevent bedroom fires by following these essential safety tips:

  • Don’t run electric cords under the bed or carpeting. Don’t trap cords against a wall where heat can build up. Keep cords untangled to allow heat to dissipate. Never overload an extension cord.
  • Always supervise space heaters. Turn them off when leaving the bedroom or going to sleep.
  • Install arc fault circuit interrupters (AFCIs) to prevent fires in electrical switches. They shut off the circuit when an unintentional discharge of electricity occurs in the circuit.
  • Install tamper resistant receptacles (TRRs) in all rooms if you have children. These devices prevent them from inserting foreign objects like hairpins into the outlet.
  • Never put devices that are charging under bedding. Leaving a laptop on the bed can also cause a fire.
  • Only use laboratory-approved electric blankets and warmers. Don’t fold them as it may damage the wiring. Never sleep with an electric blanket turned on and regularly check it for overheating.
  • Keep flammable objects at least three feet away from heat sources, such as space heaters, candles, and electronics.
  • Keep lit candles away from combustible objects like bedding, curtains, and paper. Consider replacing burning candles with battery-operated flameless candles.
  • Use only mattresses that meet the 2007 Federal Mattress Standards.
  • Don’t smoke in bed — you might fall asleep with a lit cigarette in your hand and it could catch fire. Use fire-safe cigarettes as they extinguish more quickly.
  • Install smoke alarms inside and outside each bedroom. Test Smoke Alarms monthly and replace them every 10 years. Replace batteries once a year.
  • Create a fire escape plans. Make sure each room has two exits. Practice your home fire drill with everyone in the home at night and during the day twice a year.

For professional fire damage repair or smoke remediation services, contact SERVPRO of Tupelo and SERVPRO of Amory / Aberdeen & West Point today at 662-690-6502.

Professional Carpet Cleaning

6/14/2017 (Permalink)

Call SERPVRO of Tupelo today for all of your carpet cleaning needs! 662-690-6502.

There are many people that try to clean their very expensive carpets and rugs all by themselves. What happens is that instead of cleaning these carpets, people often destroy their carpets when they try to do it themselves. This is why there are professional cleaners for this purpose. These cleaners will clean your carpets for you in the best way possible.

Here are some reasons why the professional cleaners are the best.

Quick service:

There is no doubt that you will get your carpets cleaned a lot quicker if you ire the professionals to do it. These professional cleaners know that your time is precious. So, they make sure that they get your carpets stain free as quickly as possible. This is why you will not have to wait a long time to get them to clean your carpets and rugs.

Affordable charges:

Another reason why these professional carpet cleaners are the best choice for your carpets is that they charge reasonable rates. You can get the professional cleaners service to clean your carpets at a very affordable price. This is why more people are going towards the option of professional cleaners. You will get your carpets look as good as new and that too at a reasonable price. What more can a person ask for!

Quality service:

One of the greatest fear that people have regarding their carpets is that the cleaning crew will destroy the quality of the carpet. With the professional cleaners you will have no such problem. All you will need to do, is to call them. They use the most modern and harmless products to get your carpets super clean and stain free.

How To Eliminate Mold In Your Home

6/14/2017 (Permalink)

Call SERVPRO of Tupelo for all of your mold remediation needs at 662-690-6502.

Depending on the severity of mold in your home, it can be quite the undertaking to remove mold from your home, often the best choice is to call a water damage restoration specialist like SERVPRO of Tupelo. SERVPRO’s professional team will use top of the line equipment and their specialized expertise to bring back your home to a healthy, mold-free state. Once your home is returned to this state, it is important to practice mold-preventing habits.

Mold and mildew build up especially in places like bathrooms, laundry areas and basements. Here are some mold preventing tips that will help keep your home safe and clean:

  • Repair any plumbing leaks.
  • Put an exhaust fanin the bathroom.
  • Clean garbage cans weekly.
  • Remove bathroom carpeting if moisture is a concern.
  • Scour sinks and tubs at least once monthly with a diluted bleach solution.
  • Clean refrigerator door gaskets and drip pans.
  • Use an electric dehumidifier; drain the dehumidifier regularly.
  • Raise the temperature in the basementto lower humidity levels.
  • Promote ground water drainage away from your house.

SERVPRO of Tupelo has water damage and restoration specialists who also help to restore structures with damage caused by fire and other disasters. Call us today at 662-690-6502. We are available 24 hours a day, seven days a week.

Why SERVPRO of Tupelo

5/22/2017 (Permalink)

Call SERVPRO of Tupelo today no matter how big or small your water damage might be! 662-690-6502

Rapid Response Recovery Time

Why should I choose a professional restoration company for water intrusion/ damage?

  • Homeowners and business owners should not risk doing the work themselves as there may hidden water or moisture that can go undetected to the untrained eye. Taking into account that mold growth can occur in as little as 24-48 hours in the presence of moisture, undetected water damage can pose long term problems if not properly handled.
  • Due to the potential hazards associated with water-related damage, moisture and water should be handled by properly trained and equipped professionals to ensure complete and necessary drying to prevent future harm, extensive structural damage and possible contamination.
  • Improper cleanup could hinder property re-sale value.
  • Professional restoration companies have essential tools and techniques to measure moisture in the area to ensure proper and complete drying in a timely manner.
  • Water technicians should be fully aware of water or moisture-related characteristics to locate leaks or water damaged areas that may otherwise go unnoticed.
  • Homes and other properties are large and often expensive assets. Why run the risks associated with improper drying, deodorizing and disinfecting which can lead to potential secondary structural damage? Help protect your property’s value by calling the professionals at SERVPRO of Tupelo.

Why should I choose SERVPRO of Tupelo for water cleanup and restoration?

  • SERVPRO of Tupelo recognizes the necessity for prompt and accurate response and offer 1-4-8 Response Guidelines to help minimize additional, secondary or permanent damage and contamination. In addition, SERVPRO of Tupelo is available for emergency response 24 hours a day, 365 days a year.
  • Knowledge and training are key elements in effective water removal and moisture damage. SERVPRO of Tupelo applies their industry knowledge, training and understanding of how relative humidity, temperature, vapor pressure and air movement influence drying conditions.
  • Powerful and professional equipment is essential for proper mitigation and efficient restoration of water damaged areas. SERVPRO of Tupelo is outfitted with state-of-the-art industrial grade equipment and products to measure the extent of moisture saturation and offer proper drying, deodorizing and disinfecting of water damaged areas.
  • SERVPRO of Tupelo offers content restoration to restore water damaged contents and personal belongings. Often when water damage occurs, personal possessions are also damaged by moisture. SERVPRO Technicians work diligently to try and return personal contents to preloss conditions.
  • SERVPRO of Tupelo works with insurance, real estate, contracting and property management companies to offer complete file management, estimates and detailed explanations of work, including status updates, changes and feedback to keep companies fully aware of a property’s drying, cleaning and restoration status. At SERVPRO of Tupelo, we know you want quality information and proof of results. SERVPRO technology is designed to support your efforts!
  • Timely mitigation is key to the restoration process. Restoring property is the SERVPRO Professional’s first priority. You will appreciate the immediate response, and you will know everything possible is being done to limit the damage. Even if a loss is below the deductible amount, fast action helps assure the event will stay small!

Call SERVPRO of Tupelo today at 662-690-6502. No water damage is too big or too small. 

STORM Teams are Always Ready!

5/11/2017 (Permalink)

SERVPRO of Tupelo is part of the Disaster Recovery Team. Always here to help!

When a storm or disaster strikes, SERVPRO’s Disaster Recovery Team® is poised and “Ready for whatever happens.” With a network of over 1,600 Franchises, the SERVPRO® System strives to be faster to any size disaster. Strategically located throughout the United States allowing for a faster response time, SERVPRO’s Disaster Recovery Team®, is trained and equipped to handle the largest storms and highest flood waters.

Providing experience, additional manpower, equipment and other resources, the Disaster Recovery Team® assists your local SERVPRO® Franchise Professionals. SERVPRO’s Disaster Recovery Team® has responded to hundreds of disaster events, including those listed here. 

In the aftermath of a disaster, there is only one objective, to help you make it “Like it never even happened.” 

2014 Polar Vortex: Record low temperatures caused by a break in the North Pole’s polar vortex resulted in an unprecedented freezing event, spanning from east of the Rocky Mountains to as far south as Central Florida, effecting all or part of 39 states and 70% of the SERVPRO® Franchise system. 

2013 Colorado Floods: Heavy rainfall, with amounts up to 17 inches in some areas, resulted in widespread flooding in Fort Collins, Boulder and surrounding Colorado mountain communities. The Disaster Recovery Team® responded with 109 crews from 48 Franchises to assist the local SERVPRO® Franchises in the emergency response. 

2013 Alberta, Canada Floods: Heavy rainfall triggered flooding affecting more than 120,000 residents, and ultimately, the costliest disaster in Canadian history with damages estimated at C$5 billion, with C$1.7 billion in insurance damages.

2012 Hurricane Sandy: Affecting more than 20 states, Sandy left widespread damage and flooding from Florida stretching the entire eastern seaboard to Maine. The Disaster Recovery Team® placed nearly 1000 crews in affected areas, representing over 300 SERVPRO® Franchises from across the country. Teams traveled from as far as Arizona, California, Oregon and Washington.

2012 Hurricane Isaac: Hurricane Isaac caused flooding and damage across five states before weakening, including Florida, Louisiana, Mississippi, Alabama and Arkansas. Nearly 100 SERVPRO® Franchises were activated to assist in the cleanup and restoration efforts. 

2011 Hurricane Irene/Tropical Storm Lee: With storm damage spanning from North Carolina to New England, activation of the Disaster Recovery Team®, combined with local resources, placed approximately 1,000 crews in affected areas. 

2011 North Dakota Floods: SERVPRO® Franchise Professionals provided restoration services to more than 400 residents and businesses, including municipal buildings and the area hospital. The SERVPRO® System sent hundreds of crews to help.

Smoke Alarm Safety

5/11/2017 (Permalink)

Call the professionals at SERVPRO of Tupelo today at 662-690-6502.

A few Sundays ago we lost an hour of sleep when the time changed. I think we are all finally getting used to the time change. The longer days are worth it now!  This time of year we also are reminded to change the batteries in our smoke alarms. You should also check the manufacturing date on your smoke alarm and replace it if it is over ten years old.

Since half of home fire deaths occurring between the hours of 11 PM- 7 AM a smoke alarm can be the difference between just losing your home and losing your life. For more information on different types of smoke alarms and optimal alarm placement please see  https://www.usfa.fema.gov/prevention/technology/.

If you have a fire at your home or business the technicians at SERVPRO of Tupelo are highly trained in how to handle the cleaning of your home and contents. We will be sympathetic to you because we know that it will be a very stressful time for you. We hope you don't ever need us for a fire loss but if you ever do we will be here for you.  662-690-6502

Understanding the Behavior of Smoke

5/11/2017 (Permalink)

SERPVRO of Tupelo can handle any size fire at your home or business. Call us today at 662-690-6502.

Understanding the Behavior of SMOKE

The damage to your property following a fire can often be complicated due to the unique behavior of smoke. There are two different types of smoke-wet and dry. As a result, there are different types of soot residue after a fire. The SERVPRO of Tupelo Professionals are thoroughly trained in fire cleanup and restoration and know the different types of smoke and their behavior patterns. Knowing this information is vital to proper restoration. Before restoration begins, The SERVPRO of Tupelo Professionals will survey the loss to determine the extent of impact from fire, smoke, heat, and moisture on the building materials and contents. The soot will then be tested to determine which type of smoke damage occurred. Pretesting determines the proper cleaning method and allows the SERVPRO of Tupelo Professionals to focus on saving your precious items.

 

The SERVPRO of Tupelo Professionals know smoke can penetrate various cavities within the structure, causing hidden damage and odor. Their knowledge of building systems helps them investigate how far smoke damage may have spread. The following are additional facts you may not know about smoke.

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

 

Different types of Smoke

  • Wet Smoke (Plastic and Rubber) - Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean
  • Dry Smoke (Paper and Wood) – Fast burning, high temperatures, heat rises therefore smoke rises.
  • Protein Fire Residue (Produced by evaporation of material rather than from a fire) – Virtually invisible, discolors paints and varnishes, extreme pungent odor.
  • Fuel Oil Soot (Furnace Puff Backs) – While “puff backs” can create havoc for homeowners, SERVPRO Franchise Professionals can, in most cases, restore the contents and structure quickly.
  • Other Types (Tear gas, fingerprint powder and fire extinguisher residue) – Special loss situations require special care.

The SERVPRO of Tupelo Professionals are trained to handle even the toughest losses. If your home or business suffers fire or smoke damage, contact the SERVPRO of Tupelo Franchise Professionals to help make it “Like it never even happened.”

Fire...the Facts.

5/11/2017 (Permalink)

Call the professionals at SERVPRO of Tupelo today at 662-690-6502. No fire is too big or too small!

JUST THE FACTS

ABOUT FIRE

In 2014, fires caused 2745 deaths, 11,825 injuries, and $6.8 Billion in property damage.

Three out of five home fire deaths are caused by fires in homes with no smoke alarms or not working alarms.

Working smoke alarms cut the risk of dying in reported home fires in half.

In fires considered large enough to activate the smoke alarm, hardwired alarms operated 94 percent of the time, while battery powered alarms operated 80 percent of the time.

When smoke alarms fail to operate, it is usually because batteries are missing, disconnected, or dead.

One quarter of home fire deaths are caused by fires that start in the bedroom. Another quarter result from fires in the living room, family room or den.

One-third of survey respondents who made an estimate thought they would have at least 6 minutes before a fire in their home would become life-threatening.   The time available is often much less.  Only 8 percent said their first thought on hearing a smoke alarm would be to get out.

Facts provided by National Fire Protection Association, nfpa.org

 WHAT TO DO UNTIL HELP ARRIVES

DO:

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpet.
  • Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork.
  • Place dry, colorfast towels or old linens on rugs, upholstery and carpet traffic areas
  • If electricity is off, empty freezer/refrigerator completely and prop doors open to help prevent odor.
  • Wipe soot from chrome kitchen/bathroom faucets, trim and appliances, then protect these surfaces with a light coating of lubricant.
  • If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes and fixtures.
  • Change HVAC filters; leave system off until a trained professional can check the system.
  • Tape double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.                               

DON’T:

  • Don’t attempt to wash any walls or painted surfaces without first contacting your SERVPRO® Franchise Professional.
  • Don’t attempt to shampoo carpet or upholstered furniture without first consulting your SERVPRO® Franchise Professional.
  • Do not attempt to clean any electrical appliances (TV sets, radios, etc.) that may have been close to fire, heat, or water without first consulting an authorized repair service.
  • Do not consume any food or beverages that may have been stored close to fire, heat or water, as they may be contaminated.
  • If ceiling is wet, do not turn on ceiling fans. Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage.
  • Don’t send garments to the dry cleaner. Improper cleaning may set in smoke odor.

What To Do If Your Home Has Mold

5/11/2017 (Permalink)

Call the professionals at SERVPRO of Tupelo today! 662-690-6502. No job is too big or too small!

For the vast majority of homeowners in Tupelo, mold damage does appear, at some point, in or around their property. And, a little spot of mold around the bathtub or the shower screen is nothing to be too concerned about. If it can be easily wiped away and does not produce a nasty smell, it is likely to be a good problem. 

However, if you have spotted creeping patches of mold, which has an unpleasant odor, and makes the room feel clammy and uncomfortable, it is time to call in the experts. It could indicate a serious problem with mold damage. If this is the case, it needs to be handled by a professional team who can make sure that the unhealthy material is completely removed. 

Understanding Containment 

The first thing that will happen, after you have consulted a professional SERVPRO mold damage restoration service, is a discussion about containment. This may mean a number of different things, depending on how extensive the mold is and what type of spores you have in your home. If the problem is severe, containment may have to involve you temporarily moving out of the property. 

However, this is quite a rare situation. Most homeowners take action early enough for it to be avoided. Partial containment helps restoration experts limit the spread of mold damage. Our professionals will seal off the problem area so that movement cannot dislodge and carry mold spores to other parts of the home. This is where heavy duty equipment will be set up to dry, repair, and treat the affected space. 

The Outcomes of Mold Remediation

The primary goal of mold remediation is to restore the property to its pre-mold damage condition. In some cases, this will not be possible. If the damage is very extensive, there may be some parts of the building which cannot be saved. This is extremely rare, however, and a skilled mold restoration team is almost always able to bring a home back to full health. 

The thing to remember is that the quicker you address the issue, the better the chance of a full recovery for your property. If you ignore what appears to be chronic mold, you risk the chance of it moving into walls and floors. This is much harder (and much more expensive) to repair, so invest your money in affordable prevention, rather than a costly cure. 

 

Locally Owned Company with National Resources

If you would like more information on hiring a mold damage restoration team, call SERVPRO of Tupelo at 662-690-6502 today. 

Containment is Key When Performing Mold Remediation

4/18/2017 (Permalink)

Call the professionals at SERVPRO of Tupelo if you need mold remediation. 662-690-6502

When performing mold remediation work it's essential to have good containments. You want to ensure no spores are spread throughout other areas of the home that were not previously affected.

You will see in the before picture our containments are in place over the openings into the den. One has a zipper door for our technicians to access the work area and the other does not. You'll see in the after photo we have removed the affected materials, HEPA vacuumed, wire brushed the studs, sprayed an antimicrobial, and applied an encapsulating paint as per the protocol instructions.

If you require mold remediation services in your home or business give SERVPRO of Tupelo a call! 662-690-6502. We will return your home or business back to preloss condition in no time!

Highly Trained Restoration Specialists

Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

The Mold Remediation Process

4/17/2017 (Permalink)

Understand Mold is VERY important. Call the professionals at SERVPRO of Tupelo today at 662-690-6502.

 

Understanding Mold

Microscopic mold spores exist naturally almost everywhere, indoors and outdoors, so removing all mold from a home or business is impossible. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air, and they may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. 
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise the mold may return.
  • Let your nose lead the way. Mold often produces a strong, musty odor, and can lead you to possible mold problem areas.
  • Even higher than normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Understanding The Mold Remediation Process

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. The steps listed below illustrate the “typical” process:

Step 1: Emergency Contact - SERVPRO of Tupelo 662-690-6502

The mold cleanup and restoration process begins when you call our National Call Center. Our representative will ask a series of questions to help us determine the necessary equipment, resources, and personnel.

Step 2: Inspection and Mold Damage Assessment

SERVPRO Franchise Professionals will carefully inspect your property for visible signs of mold. Mold feeds on cellulose and water and can be hidden from plain view. They use various technologies to detect mold and hidden water sources.  

Step 3: Mold Containment

They use various containment procedures to prevent the spread of mold. They may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process. All fans and heating and cooling systems will be turned off to prevent the spread of mold.

Step 4: Air Filtration

Their specialized filtration equipment allows their Professionals to capture microscopic mold spores out of the air. They utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

Step 5: Removing Mold and Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. SERVPRO Franchise Professionals use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and carpeting, may be necessary to remediate heavy mold growth.

Step 6: Cleaning Contents and Belongings

SERVPRO Franchise Professionals clean your furniture, decorative items, curtains, clothing, and other restorable items affected by mold. They use a variety of cleaning techniques to clean and sanitize your belongings. They’re also trained to remove odors and deodorization using fogging equipment.

Step 7: Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

What's Lurking in Your Ducts??

4/11/2017 (Permalink)

Snake that was removed from duct system.  You never know what is hiding in your ducting system! Call us at SERVPRO of Tupelo and SERVPRO of Amory / Aberdeen today at 662-690-6502.

Dust, pet dander, and other containments from everyday living are circulated through your ducts and can decrease the efficiency of your HVAC heating and cooling system causing it to work much harder. Keeping the duct work clean can extend the life span of the equipment by allowing it to operate at peak condition, which saves you money.

Duct Cleaning Can:

  • Remediate Bacteria, Fungi and Mold
  • Reduce Potential for Mold Growth
  • Restore Peak Energy Efficiency
  • Eliminate Offensive Odors

Since the ventilation system is often the biggest culprit in poor indoor air quality, keeping your ductwork clean should be a high priority. In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors, contaminants such as mold and irritating dust throughout your building or home. These Contaminants from day to day living are sucked into your HVAC system and recirculated throughout your home over and over. This causes a buildup over time inside the ductwork. This buildup can cause problems for people with asthma and other respiratory health conditions, auto immune disorders, and environmental allergies.

The EPA’s website states: “In the last several years, a growing body of scientific evidence has indicated that the air within homes and other buildings can be more seriously polluted than the outdoor air in even the largest and most industrialized cities. Other research indicates that people spend approximately 90 percent of their time indoors. Thus, for many people, the risks to health may be greater due to exposure to air pollution indoors than outdoors.” Cleaning your ducts can sweep away years of dust and dirt, helping to reduce potential for damage and health risks.

In some circumstances, such as after a fire, smoke or suspected mold growth, duct cleaning becomes an essential part of the cleanup process. This includes certain odors as well. In these cases a Duct Cleaning Professional can often restore the duct work to pre-damage condition. It is also recommended that you have the duct work cleaned after buying a home or after a renovation.  Just like carpet cleaning, having your duct work cleaned should be part of your home maintenance routine. 

Severe Weather Tips

4/7/2017 (Permalink)

SERVPRO of Tupelo is available 24/7 no matter what storm event arises. Call us at 662-690-6502

Since SERVPRO partners with the American Red Cross we love sharing their tips on different occasions. 

Check out www.redcross.org for more information!

 

TORNADOES

Tornadoes can strike without warning and destroy a community in seconds. Before a tornado warning is issued for your area, here are some things you should do:

1. Know your community’s warning system.

2. Pick a place where family members can gather if a tornado is headed your way. It could be your basement or, if there is no basement, a center hallway, bathroom, or closet on the lowest floor. Keep this place uncluttered.

3. If you are in a high-rise building and don’t have enough time to go to the lowest floor, pick a place in a hallway in the center of the building.

4. Remove diseased and damaged limbs from trees.

5. Move or secure lawn furniture, trash cans, hanging plants or anything else that can be picked up by the wind and become a projectile.

 

THUNDERSTORM SAFETY STEPS Thunderstorms injure an average of 300 people every year, and cause about 80 fatalities. Here are the top thunderstorm safety steps you should follow:

1. If you can hear thunder, you are close enough to the storm to be struck by lightning. Go to safe shelter immediately.

2. As the storm approaches, take shelter in a building.

3. If you are driving, pull off the roadway and park. Stay in the car with the windows closed and turn on the emergency flashers. Avoid touching metal or other surfaces that conduct electricity in and outside of the vehicle.

4. If you are inside, unplug appliances and avoid using the telephone or any electrical appliances. Avoid taking a bath or shower, or running water for any other purpose.

5. If you are caught outside and cannot reach a safe building, avoid high ground, water, tall, isolated trees and metal objects such as fences or bleachers. Picnic shelters, dugouts and sheds are not safe.

 

FLOODING Heavy rains could fill rivers and streams, bringing flooding to the area. If your neighborhood is threatened with the possibility of flooding, here are some things you should do:

1. Be prepared to evacuate at a moment’s notice. When a flood or flash flood warning is issued for your area, head for higher ground and stay there.

2. Stay away from floodwaters.

3. If you come upon a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.

4. Keep children out of the water.

5. Be especially cautious at night when it is harder to recognize flood danger.

 

Download the free Red Cross Emergency App to receive emergency alerts and information about what to do in case of tornadoes, flooding and other disasters, as well as locations of shelters. The App also includes emergency first aid information and a Family Safe feature which allows people to instantly see if loved ones are okay. The free Emergency App is available in app stores by searching for the American Red Cross or going to redcross.org/apps.

How to Choose Between Mold Removal & Mold Remediation

4/7/2017 (Permalink)

If you have a mold problem call SERVPRO of Tupelo today! 662-690-6502

Discovering mold growth in your home can be an awful experience, and if left unchecked, mold can wreak havoc and destruction. Calling in experts to remove the growth can restore the safety of your home before the growth gets out of control. You need to be careful when choosing a professional because some may try to pull the wool over your eyes on how the process works. 

What happens during this process is not a complete wipe of mold in the home. The reason why is because it’s impossible: mold spores are everywhere much in the same way bacteria is, and they can’t be destroyed in totality. Services who claim they can may either be misinformed or dishonest, so it pays to know ahead of time what you need for your home. A company with the experience and expertise to know the difference won’t lead you astray.

The professionals here at SERVPRO of Tupelo can handle mold growths in home, whether they spring up or worsen over time. The true process is mold remediation, in which the source of the growth is addressed and treated until mold levels reach a safe, natural amount. It takes more than removing mold-infested surfaces and filtering in fungicides, so the root of the problem is the most important thing to tackle.

Even though mold spots look and smell unpleasant, they aren’t going to be the main concern. Any business that eliminates the physical threat of mold alone isn’t doing the whole job, which is why it’s important to distinguish between a “removal” and remediation. The obvious signs of a growth go when the actual cause of the mold goes, so make sure you’re getting the procedure you need done.

If you need a mold assessment give SERVPRO of Tupelo a call today! 662-690-6502

Freshen Up Your Restaurant This Spring

4/7/2017 (Permalink)

Add value to your restaurant by letting the professionals at SERVPRO of Tupelo deep clean this spring! 662-690-6502.

A new season is here in Tupelo, and it offers an opportunity to refresh your restaurant. Winter months normally mean windows stay shut, and dirt and grime from boots and heavy shoes gets tracked onto the floor. Similar to how people look forward to spring cleaning at home, you can do the same for your restaurant. SERVPRO of Tupelo offers plenty of services that can help your business start the season fresh!

Clean Your Air Ducts and HVAC

Your air ducts and HVAC unit work hard throughout the winter to keep your customers and employees warm. The ventilation system should be properly cleaned in the spring to make sure the air quality in your restaurant is not poor. If it has not been serviced for some time, your air could be circulating dust, pollen, odors and dirt and debris. Our technicians and equipment can clean out your system and make sure everyone breathes easier in the new season.

Kitchen Cleaning

Checking the hoods in the kitchen is usually a twice a year job, so what better time to start than for spring cleaning. Cleaning the pilots lights (if it is gas) is also a good idea. Just make sure to follow manufacturer’s instructions. Empty and sanitize the ice machine, and wipe down walls, ceilings and dry storage areas. SERVPRO of Tupelo offers great commercial cleaning options as well, so give us a call if there are items you want professionals to fix.

Rugs and Carpets

If your restaurant uses rugs or carpet, springtime is a great time to freshen them as well. If the furniture in your restaurant does not often move, tracks from normal foot traffic can start to wear down your rugs or carpets. When they become matted, these items also hold in an abundance of dust and debris that is carried in on shoes. A proper cleaning will get rid of the smells and the dust!

SERVPRO of Tupelo is only a phone call away if you need a professional to help freshen up your restaurant for spring. 662-690-6502

Your Business and Indoor Air Quality

3/27/2017 (Permalink)

Improve the air quality of your business by getting a duct cleaning by the professionals of SERVPRO of Tupelo! Call 662-690-6502 today!

Sick Building Syndrome

In the 1970s, sick building syndrome became apparent as groups of people displayed similar symptoms of having spent extended periods of time in buildings with poor air quality. Good judgment and immediate attention  can correct the situation and save you money in the event of litigation. People most at risk include: 

  • Infants and children
  • Pregnant women
  • Elderly
  • People with compromised respiratory systems or asthma/allergies.
  • People with weakened immune systems

While molds are found naturally in the environment, an overabundance inside buildings is undesirable; some people can become ill. Experts disagree about the more controversial details of mold, but they all agree that if you have excessive mold, it needs to be removed.

Control Moisture and Reduce Mold 

If you see mold, act within the first 24 to 48 hours. 

  • Correct any water leaks or standing water.
  • Remove any standing water under cooling coils or air handling units. 
  • Properly maintain humidifiers, if used. 
  • Replace wet or visibly moldy insulation materials. 

Proper Maintenance Saves Money

Estimates made by the World Health Organization say that poor indoor air quality costs $60 billion in employee sick leave and lost production.

Part of your responsibility to the tenants, workers and students who work and play in your buildings includes proper maintenance and prompt response to any situation that could cause illness or health concerns. SERVPRO of Tupelo is available when it matters. 

Clean Sweep for Ducts

When addressing air quality, inspecting the ductwork is SERVPRO of Tupelo's first order of business. Dirty ducts can work to circulate odors and contaminants like mold and irritating dust throughout the building. 

SERVPRO of Tupelo uses a proven Portable Ventilation & Air Duct Cleaning System to examine ductwork and make a clean sweep removing years of dust and grime. 

The SERVPRO Difference

  • Reduce potential for mold growth
  • Remediate bacteria, fungi, and mold
  • Restore peak energy efficiency
  • Eliminate offensive odors

Call SERVPRO of Tupelo today at 662-690-6502.

The Right Stain Removal Techniques

3/23/2017 (Permalink)

We've all had those tough stains in our carpet! Call SERVPRO of Tupelo today if you need help getting those stains out. 662-690-6502

Stains can make carpet appear more soiled than it really is, so no carpet cleaning method is complete unless all removable stains have disappeared. 

A basic knowledge of different stains and chemicals for spot cleaning and removal is vital, since improper or indiscriminate use of spotting chemicals can worsen a problem.

Helpful Tips on Spotting

  • Always blot or scrape up as much material as possible before it soaks into the carpet.
  • For blotting liquids, use white paper towels or tissues. You might use a cloth, but is is less desirable. If used too long, the matter soaked into the cloth will re-deposit into the fibers and spread the stain.
  • For scraping solid matter, use a table knife. Never use a sharp instrument. 
  • Never use soap. This frequently leaves a sticky residue that causes rapid re-soiling. 
  • Do not allow solvent-based products to penetrate to the backing. They might damage and soften the latex compound used to strengthen the carpet backing. 

If you ever have any questions about removing stains, please don't hesitate to call SERVPRO of Tupelo at 662-690-6502.

We also offer a variety of other cleaning services: 

  • Air Ducts & HVAC Cleaning
  • Bio hazard, Crime Scene and Vandalism
  • Carpet, Upholstery, Drapes & Blinds
  • Ceilings, Walls, & Hard Floors
  • Odor Identification
  • Deodorization 

Spring is Here....Now Time For Spring Cleaning!

3/21/2017 (Permalink)

Call SERVPRO of Tupelo if you need help with your Spring Cleaning projects today! 662-690-6502

Make doormats welcoming!

Shake 'em, wash 'em, swat 'em with a broom. Give them the toughest cleaning they can take. They’re your front line against tracked-in dirt—so keep them clean enough to function at peak efficiency.

 

Clean carpets and upholstery

Fabrics that have absorbed a winter’s worth of dirt, body oil, and germs will need a deep cleaning to get them ready for another year of wear—and for that close inspection by your relaxing guests. When you’re shampooing carpets or cleaning upholstery with a rented carpet cleaner, practice first in an unobtrusive area to make sure you have the knack of the machine and that the treatment won’t discolor fabrics or cause dyes to run. Move furniture just slightly—not out of the room or against the wall, as the old rules dictated—and place the legs of each piece back on top of small wax paper squares after shampooing. The wax paper will protect your carpet and keep the furniture legs from getting wet as the carpet dries. Open the windows to speed the drying process, which can take a day or more. If you’re not the furniture-shifting and machine-renting type, use a professional carpet and upholstery cleaner.

 

Wash walls, cabinets, baseboards, and woodwork

The walls may not look as if they need a bath—dust and soot fall to the floor, right? Most of it does, but just enough clings to vertical surfaces to warrant a seasonal or pre-holiday bath. Use a sponge and hand dishwashing detergent, washing the surface in sections. A sponge mop makes it easier to reach higher spots. Use two buckets: one for dishwashing detergent solution and another for wringing your sponge. Dry the walls and woodwork with a clean cloth.

 

Clean ceiling fixtures

Remove dust and dirt from ceiling fans and air-conditioner vents with a cloth and a vacuum with a soft nozzle attachment.

 

Check your coils

You should clean the refrigerator’s condenser coil, usually found behind the toe grille, with a long-handled bottle brush and a vacuum cleaner with an attachment hose to remove dust and lint. Built-up dust can shut down the unit by causing it to overheat. To remove dust from coils attached to the hard-to-reach back side of the fridge, carefully pull the refrigerator out several feet (newer models roll on casters) and vacuum thoroughly; finish by sweeping or vacuuming the floor area you’ve revealed. Expect to rediscover coins, bottle caps, and twist ties that you and the cat knocked over the past year.

Commercial Post-Construction Cleanup & Restoration

2/22/2017 (Permalink)

SERVPRO of Tupelo will help ensure your finished projects always look their best!

SERVPRO of Tupelo now specializes in post construction cleanup and restoration. Structural integrity, materials, labor, safety, customer satisfaction and deadlines - the list goes on and on when building a commercial facility. The bottom line, however, is you are responsible for getting the doors doors open on time.


SERVPRO of Tupelo can help you meet your deadlines by providing thorough post-construction services in a timely manner. These services include:



  • Post-Construction Cleaning

  • Dehumidification and Drying

  • Final Cleaning

  • Fast-Track Drying

  • Emergency Response Restoration and Cleanup Services 


Post-construction cleaning takes place once the floors are down and the dry wall is up. The debris and dirt needs to be removed in order to lay down carpet, paint, and decorate. SERVPRO of Tupelo can provide the debri removal services to prepare the building for interior design. 


During the construction phase, a building can trap moisture. Excessive moisture could result in mold growth. If you think one of your projects may have a moisture issue, rely on SERVPRO of Tupelo to provide the help you need eliminating moisture and preventing the potential for mold growth. 


If you  want the facility to look its best when the doors open, SERVPRO of Tupelo provides cleaning services to give the building that extra shine. Services include: 



  • Carpet, resilient, and non-resilient floor prep and finish

  • Ceiling, walls, and fixture cleaning

  • Deodorization

  • Air Duct Cleaning

  • Debri Removal

  • Window Cleaning


Rely on SERVPRO of Tupelo to help ensure your post-construction cleanup gets done as quickly as possible. 


SERVPRO of Tupelo also offers the following system services: 


RESTORATION: 



  • Fire, Smoke, & Soot

  • Water Removal and Dehumidification

  • Mold Mitigation & Remediation

  • Catastrophic Storm Response

  • Move Outs and Contents Restoration

  • Electronics & Equipment

  • Document Drying 

  • Contents Claim Inventory Service 


Call us today at 662-690-6502!

Water Damage - The Equipment Best For The Job

1/5/2017 (Permalink)

SERVPRO of Tupelo has a large variety of equipment. This is a picture of a dehumidifier we use on nearly every water damage.

SERVPRO of Tupelo understands that using the proper equipment makes a measurable difference in reducing claims loss expense. When time matters, technology and equipment must be counted on to perform. SERPVRO of Tupelo will answer you call with fast action, exceptional equipment, and trained, uniformed personnel. Certainly, the right tool for the job is vital to timely mitigation, but perhaps more important, these water damage professionals thoroughly understand how to dry a structure and person property effectively. 

In a previous blog, we've talked about Psychrometrics, Detection Equipment, Extraction Equipment, and Air Moving Equipment. Today I would like to explain in detail how different Dehumidification Equipment and Deodorization Equipment. 

Dehumidification Equipment: By extracting water vapor from the air, dehumidifiers lower the relative humidity , which in turn increases the rate of evaporation. In a water damaged structure, dehumidifiers pull in the moist, humid air and then discharge dry, warm air. The dry air acts like a sponge, absorbing moisture from wet materials. SERVPRO of Tupelo uses two types of dehumidifiers:

  • Refrigerant Dehumidifiers  - work similarly to air conditioners 
  • Desiccant Dehumidifiers - use chemicals, called desiccants, that readily absorb moisture from the air.

Deodorization Equipment:

  • Ultra Low Volume (ULV) Foggers will atomize liquid deodorizing agents, producing fine mist that easily penetrates sites where odor-causing residues accumulate. The device can also be used to inject fungicides and disinfectants into wall cavities and other difficult-to-access areas.
  • Thermal Foggers dispense solvent-based products in large volume, dense fog suitable for confined areas. The fog consists of tiny particles of deodorant solution that pair with and neutralize odor-causing particles. 

SERVPRO of Tupelo is available 24/7. Please call us today for all of your water and fire damage needs at 662-690-6502. 

Water Damage from Clean Water

12/30/2016 (Permalink)

Water damages can happen to anyone, anywhere. Call SERVPRO of Tupelo today! We will make it "Like it never even happened."

When you have a "Clean Water" water damage that is considered a Category 1 Water Damage. That water does not pose substantial threat to humans. Examples are broken water supply lines, tub or sink overflows or appliance malfunctions that involves water supply lines.

If you have a Category 1 or a "Clean Water" Water Damage at your home or business here are some tips to follow: 

DO:

  • Shut off the water source of water if possible, or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet ares of the building, when access to the power distribution panel is safe from electrical shock.
  • Remove as much excess water as possible by mopping and blotting.
  • Place aluminum foil or wood blocks between furniture legs and wet carpet.
  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.
  • Use wood clothes pins to keep furniture skirting off damp floors.
  • Hang draperies with coated hangers to avoid contact with carpeting or floors.
  • Hang furs and leather goods to dry separately at room temperature. 

DON'T:

  • Enter rooms with standing water where electrical shock hazards may exist. 
  • Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment  are exposed to water. Always avoid electrical shock hazards.
  • Leave books, newspapers, magazines, or other colored items on wet carpet to cause staining. 
  • Leave Oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining.
  • Use your household vacuum cleaner to remove water possibly causing electrical shock or damaging the vacuum cleaner.
  • Use TVs or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.
  • Turn on ceiling fans if ceiling is wet, or enter rooms where ceilings are sagging from retained water. 

SERVPRO of Tupelo is available 24 hours 7 days a week. Please call us today if you have a water damage at your home or business at 662-690-6502.

SERVPRO of Tupelo also offers the following services:

  • Fire, Smoke, and Soot
  • Water Removal & Dehumidification
  • Mold Mitigation & Remediation
  • Catastrophic Storm Response
  • Move Outs & Contents Restoration
  • Electronics & Equipment
  • Document Drying
  • Contents Claim Inventory Service
  • Air Ducts & HVAC Cleaning
  • Biohazard, Crime Scene, and Vandalism Cleaning
  • Carpet, Upholstery, Drapes & Blinds Cleaning
  • Ceilings, Walls, and Hard Floors Cleaning
  • Odor Identification 
  • Deodorization

When Fire Damage Affects You

12/29/2016 (Permalink)

Fires can cause much damage to your home or business...but SERVPRO of Tupelo can make it "Like it never even happened."

SERVPRO of Tupelo can help you in so many ways if you are a victim of a fire damage in your home or business. 

What is Restorable: 

Determining exactly what can be saved until everything is dry is usually impossible. We will set a follow-up date so we can monitor the drying process. In addition, the restoration process will be scheduled when the drying is complete. The can include floor preparation, tack strip replacements, carpet and pad installation, seaming, carpet cleaning and restoring, and furniture and contents cleaning. A scope of services will be provided. 

Pre-Existing or Preloss Conditions:

During the course of cleaning, it is likely we will remove day-to-day soiling, which existed prior to your loss. We are happy to do so. If, however, the removal of pre-existing soil requires significant extra effort, our crews will be instructed to move on to the next item. Pre-existing damage, including visible mold growth, will also be noted.

Personal Items:

In the course of our survey and cleaning, we will sometimes be required to open doors, cupboards, etc. to qualify and/or restore the damage. If any of these areas contain personal items you would prefer to relocate before we start work, please let us know.

Overlooked Items: 

Although our supervisors inspect all work, you should accompany the supervisor on the final walk-through and bring any overlooked items or concerns to the supervisor's attention. 

Insurance Adjusters or Agents:

We are neither insurance agents nor adjusters. We cannot authorize anything to be replaced, repaired or painted. Our job is to preserve and protect, stop further damage from occurring and restore damaged items to their prior condition when possible. 

 

Please call SERVPRO of Tupelo 24/7 in any Fire or Water Emergency at 662-690-6502. 

Dry Ice Blasting

12/19/2016 (Permalink)

SERVPRO of Tupelo uses dry ice blasting as a fast and alternative to traditional methods of cleaning industrial production equipment.

Dry Ice Blasting is a revolutionary blasting method that uses dry ice pellets (CO2 in solid form) as the blasting material. The process is very environmentally friendly and provides a fast and effective alternative to traditional methods of cleaning industrial production equipment. 


 


Dry Ice Blasting is a 3 step process:


1. Kinetic - When dry ice pellets are accelerated in a jet of compressed air and strike a surface at the speed of sound, they crack and loosen the coating of the surface being treated.


2. Thermal - The low temperature of dry ice pellets (-79 degrees C/-110 degrees F) makes coating brittle, cracks it and loosens it. This allows dry ice to permeate the coating.


3. Sublimation - Dry ice penetrates the coating and immediately sublimes (passes directly from solid to vapor state). This results in a 700-fold increase in volume, an explosive effect that lifts the coating off the surface. 


 


The Benefits of Dry Blasting:


1. A dry cleaning process - Dry ice blasting is a completely dry process because dry ice pellets consists of CO2 and vaporize immediately on contact with the surface to be cleaned.


2. No waste disposal - The system produces no waste products. Only the coating that has been removed remains to be disposed of, and this can usually be swept or vacuumed from the floor. 


3. Environmentally friendly - Dry ice blasting is completely non-toxic and no hazardous chemicals are used. Costs connected with the disposal of blasting materials and solvents are saved.


4. No abrasion - Dry ice blasting is non-abrasive and therefore surfaces are treated  very gently. Wear and tear resulting from the use of steel brushes, scrapers and other blasting materials is avoided. 


5. Improved production quality - Dry ice blasting often allows for your production equipment to be cleaned while in operation without the need for dismantling or costly downtime. 


 


SERVPRO of Tupelo also offers many other services:


RESTORATION SERVICES:



  • Fire, Smoke, and Soot

  • Water Removal and Dehumidification

  • Mold Mitigation and Remediation 

  • Catastrophic Storm Response

  • Move Outs and Contents Restoration

  • Electronics and Equipment

  • Document Drying

  • Contents Claim Inventory Service


CLEANING: 



  • Air Ducts and HVAC

  • Bio hazard, Crime Scene and Vandalism

  • Carpet, Upholstery, Drapes and Blinds

  • Ceilings, Walls, and Hard Floors

  • Deodorization 


SERVPRO of Tupelo is available 24/7! Call us today! 

Winter Weather Preparedness

12/15/2016 (Permalink)

When Winter Weather Strikes...SERVPRO of Tupelo Strikes Back!!

SERVPRO of Tupelo is here is to help in any winter weather condition you may experience in your home or business. When winter weather strikes...we strick back! 

Here are some tips to help prepare your home and business for winter weather: 

1. Keep cabinet doors open during cold spells. This allows warm air to circulate around pipes.

2. Keep a slow trickle of water flowing through faucets, especially if the pipes for faucets run through unheated or uninsulated areas of your home.

3. Consider shutting off outdoor faucets. Find the shut-off vavle in the basement or crawl space and turn it to "off". 

4. Ensure gutters are clean and secure. Leaves and debri accumulate, causing a damming effect on gutters, which could lead to roof problems and water damage.

5. Proper maintenance of your furnace can help reduce the risk of puffbacks. 

6. Check your business property for downed tree limbs and branches. Weather, such as wind, heavy rain, ice and snow, can cause brances to fall, which could cause damage to the property and potentially cause personal injuries.

7. Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.

8. Inspect all handrails, stairwells and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.

9. Let your Marketing Rep at SERVPRO of Tupelo start a Disaster Recovery Plan for your business. It will be too late before you realize you need it! 

What To Do Before, During and After a Fire

11/9/2016 (Permalink)

Fires can be a very dangerous and emotional thing...please let us at SERVPRO of Tupelo help you.

November is Fire Protection Safety Month, and SERVPRO of Tupelo wants to make sure that you and your family are always safe. Fires are a scary, tragic, and very emotional thing and we want you to be prepared as you possibly can be if your family happens to be a victim of such a terrible event.

Home Fire Preparedness: There are actually ways you can prepare your home for a fire. Here a few tips:

  1. Install the right number of smoke alarms. Smoke alarms should be installed on every level of your home, outside each sleeping area, and inside each sleeping room.
  2. Test your smoke alarms once a month. Change your batteries twice a year. We suggest changing them each time the time changes.
  3. Have a fire extinguisher in your home, especially in your kitchen.
  4. Teach your children what smoke alarms sound like and what that sound means.
  5. Ensure all household members know two ways to escape from every room of your home and know the family meeting spot outside of your home.
  6. Establish a family emergency communications plan and ensure that all household members know who to contact if they cannot find one another.
  7. Practice escaping from your home at least twice a year. Press the smoke alarm test button or yell "FIRE" to alert everyone that they must get out. Maybe do this when you put new batteries in the smoke alarms.
  8. Make sure everyone knows how to call 911.
  9. Teach household members how to STOP, DROP, and ROLL if their clothes should catch on fire.

What To Do if a Fire Starts:

  1. Know how to safely operate a fire extinguisher.
  2. Remember to GET OUT, STAY OUT, and CALL 911.
  3. Yell "FIRE" several times and go outside right away. If you live in a building with elevators, use the stairs. Leave all your things where they are and save yourself.
  4. If closed doors or handles are warm or smoke blocks your primary escape route, use your second way out. Never open doors that are warm to touch.
  5. If you must escape through smoke, get low and go under the smoke to your exit. Close doors behind you.

Recovering After a Fire:

  1. Call 911. Give first aid where needed; cool and cover burns to reduce the chance of further injury or infection.
  2. Let friends and family know you are safe.
  3. People and animals that are seriously injured or burned should be transported to professional medical or veterinary help immediately.
  4. Stay out of fire-damaged home until local fire authorities say it is safe to re-enter.

SERVPRO of Tupelo can also help you get your home and belongings back together after a fire. Call us today at 662-690-6502.

Just a Little SERVPRO History Lesson

11/1/2016 (Permalink)

Pictured above is SERVPRO Corporate Headquarters in Gallatin, TN.

SERPVRO of Tupelo's Mission Statement is to develop a team of quality people who focus on excellent service, fairness and mutual respect.

Founded in 1967, the SERVPRO Industries, Inc. Franchise System is a national leader of fire, water, mold and other specialty cleanup and restoration services. SERVPRO's professional services network of Franchises has responded to property damage emergencies ranging from multi-million dollar disasters to those suffered by individual businesses and homes. Providing coverage in 48 states, SERVPRO Franchise Professionals have established nationwide relationships with major insurance companies, commercial clients and individual homeowners.

In 1988, SERVPRO moved to Corporate headquarters from Sacramento, California to Gallatin, Tennessee. This was a strategic move to place the new location within 600 miles of 50 percent of the U.S. population and more SERVPRO franchises. In April 2005, SERVPRO again moved the corporate headquarters to a new 140,000-sqaure-foot building. The state-of-the-art building houses a newly designed training facility, the National Call Center and much more to meet the increasing growth of the Franchise System.

Disaster Preparedness - What You Can Do

10/24/2016 (Permalink)

No storm is too big or too small for SERVPRO of Tupelo.

In order to be fully prepared, you should have all pertinent and proper information in a written plan for east retrieval. Some key questions to consider when creating a person preparedness plan include:

  • Do you have an escape or evacuation route in place?
  • Do you have a designated meeting place in case of separation?
  • Does everyone have a list of contact information including family members out of state who can serve as a point of contact?
  • Do you have a disaster supply kit with necessary supplies?
  • Do you have a first aid kit that includes necessary prescription medicines, over-the-counter medicines and basic medical supplies?
  • Do you have enough non-perishable food and bottled water?
  • Do you have access to important family documents, including insurance policies, bank, credit card, and loan information and family records such as birth certificates and social security cards?
  • Do you have an inventory of valuable household goods?

A well-equipped disaster supply kit should include, but is not limited to, the following,

  • Water - a large enough supply to provide each person with 1 gallon daily for drinking and sanitation.
  • Food - enough to last 3-7 days. Food needs to be non-perishable or canned food. You will also want to include a non-electric can opener, paper plates, and plastic utensils.
  • Bedding including sheets, blankets, and pillows.
  • Clothing - remember it may be warm, however, you may be working and cleaning and may prefer pants or long sleeves to protect your skin. You will also need sturdy, closed toe, non-slip shoes if available.
  • First aid kit including antiseptics or sanitizers and bandages, over-the-counter and prescription medications.
  • Extra flashlights and batteries. Oil lanterns also provide a good source of light, if available.
  • Toiletries including toilet paper and hygiene items. Hand sanitizers are also good to have on hand.
  • Battery-operated radio with extra batteries so you can listen to weather service announcements.
  • Cash - you will want some cash and small bills on hand as banks may not be open.
  • Emergency phone numbers and contact information including insurance agent and family contacts.
  • Tools, tarps, plastic sheets, trash bags, duct tape, etc. to help make minor repairs.
  • Important documents should be kept in a waterproof bag or plastic sealed container and should include insurance, medical and family records, birth certificates, social security cards, bank account information and a complete home inventory analysis.
  • Gas - fill you car's tank ahead of time if time permits. You may also want to fill plastic gasoline-approved containers with gas to store.
  • Pet care items including food, leash and a carrier or cage.

Don't wait until it is too late; prepare not to help protect your family in an emergency or disaster situation.

Call SERVPRO of Tupelo today to help us prepare your family at 662-690-6502.

SERVPRO of Tupelo Understands That No Damage is Small When It Comes To Your Home

10/21/2016 (Permalink)

Our GOAL at SERVPRO of Tupelo is to make it "Like it never even happened."

Your home is truly a reflection of you, your tastes and your personality. Suffering damage to your home can feel like a part of you has been damaged as well. We recognize a loss can make you feel vulnerable, invaded or robbed of part of your life. Your loss is unique - in how it started, the emotions experienced and the extent of the damage.

When damage affects your home, you want it to be restored to pre-loss condition. You cannot afford to let the marketability of your home be affected. That is why SERVPRO has professionally restored properties for over 40 years.

SERVPRO is the trusted choice for hundreds of insurance companies nationwide, because they know SERVPRO has the experience to do the job right.

The SERVPRO Experience:

  • Fast Response  - Uniformed technicians will arrive on-site usually within four hours of notification.
  • Convenient Service - With over 1,500 Franchises servicing 48 states, a SERVPRO Franchise is nearby.
  • Damage Containment - Timely response can mean the difference between restoring property and replacing it.
  • Extensive Experience - The SERVPRO Franchise System has been a leading provider of fire and water cleanup and restoration for over 40 years.
  • Vast Resources - The SERVPRO Franchise System has large loss capabilities and can handle any fire or water damage - no matter how big or small.

Call SERVPRO of Tupelo today for your water or fire damage needs at 662-690-6502.

Vandalism Damage and Halloween Pranks

10/20/2016 (Permalink)

Call SERVPRO of Tupelo today if you are the victim of vandalism this Halloween! 662-690-6205

Halloween is just around the corner is and it is prime time for vandalism and pranks. If you are the victim of vandalism here are some tips you can follow:

  • DO:
    • Hose or wash egg damage from building exterior as soon as possible.
    • Vacuum glass particles from carpets and upholstery.
    • Save containers which reveal the ingredients of spilled inks, cosmetics and paints.
  • DON'T:
    • Attempt to remove ink, paint or cosmetic stains.
    • Operate damaged lamps or appliances.
    • Discard furniture wood chips, broken pieces from porcelain, furniture or art objects.

Call SERVPRO of Tupelo today if you need help cleaning any of your valuable items at 662-690-6502.

 

We offer many services other than cleaning vandalized properties and items. We also offer the following services:

  • RESTORATION:
    • Fire, Smoke, and Soot
    • Water Removal and Dehumidification
    • Mold Mitigation and Remediation
    • Catastrophic Storm Response
    • Move Outs and Contents Restoration
    • Electronics and Equipment
    • Document Drying
    • Contents Claim Inventory Service
  • CLEANINGS:
    • Air Ducts and HVAC
    • Biohazard, Crime Scene and Vandalism
    • Carpet, Upholstery, Drapes and Blinds
    • Ceiling, Walls, and Hard Floors
    • Deodorization

 

Important Information - Water Damages the SERVPRO way!

10/19/2016 (Permalink)

Call SERVPRO of Tupelo at the first sign of your water damage. Our goal is to make it "Like it never even happened." Call today at 662-690-6502.

In order for SERVPRO of Tupelo to start our emergency and restoration service, you must sign the "Service Authorization Form". This allows us to take action immediately. We do not know your insurance coverage; therefore; it is impossible for us to know exactly what your insurance will cover. it is important to understand you are financially responsible for our services. Your deductible is payable before we start work. If for any reason insurance coverage cannot be verified at the time of our emergency service, and additional deposit may be required.

HOW WE PROCEED:

The following steps may be completed in the emergency service, as determined to be applicable by SERVPRO of Tupelo:

  • Identify Source: We will check for the source of moisture in your building. The source must be stopped before any restoration or drying of the building can be successful.
  • Identify Water Type: We will identify the category and classification of water damage to ensure we restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use. Those levels include clean, grey, or black water.
  • Survey Extent of Damage and Inspect the Premises: We inspect and test the damaged area to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns which may be evident. If there are any safety issues or you are aware of any asbestos containing materials before our arrival, please bring them to our attention.
  • Identify Signs of Visible Mold Growth: Visible mold growth and moldy, musty odors may indicate the source of a moisture or water intrusion. if extensive mold is evident, we will need to consult your adjuster or property manager before completing additional work.
  • Furniture Moved and Blocked in Place: We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.
  • Emergency Water Extraction: We remove as much excess water as possible from affected areas.
  • Carpet Pad: We check whether the carpet pad should be removed to save or protect the subfloor.
  • Treatments: Our process may utilize deodorizers as odor treatments or EPA-registered disinfectants as antimicrobial treatments.
  • Disposal: We will remove and dispose of damaged materials with guidance from you and your adjuster.
  • Floor and Wall Inspection: We check the extent of wet flooring, subfloors, and walls.
  • Carpet: We examine carpet for damages and remove damaged carpet with guidance from you and your adjuster.
  • Measure Temperature/Humidity for Drying Analysis: We monitor the temperature and humidity levels to make sure conditions are conductive for drying.
  • Equipment: Drying equipment removes moisture and brings the relative humidity level back to normal. We monitor moisture in we materials until the materials return acceptable drying goals.

When Disaster Strikes, You Can be Ruined or You Can BE READY!

10/17/2016 (Permalink)

50% of businesses may never reopen after suffering a disaster. SERVPRO of Tupelo is here to help!

SERVPRO of Tupelo is committed to providing fire and water cleanup and restoration services to reduce business interruptions and recovery costs. SERVPRO can provide:

  • Over 40 years of experience as leading fire and water cleanup and restoration providers.
  • A SERVPRO franchise nearby - more than 1,500 franchises servicing 48 states.
  • More locations for faster responses.
  • Quick response time to help ensure the damage is contained and the restoration process begins promptly.
  • Large loss capabilities -  no fire or water damage is too big.

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event you business is affected by a disaster, they don't necessarily have to be.

By developing a SERVPRO Emergency Ready Profile for your business, you help to minimize business interruption by having an immediate plan of action. Know what to do, who to call and what to expect in advance is helpful in receiving timely mitigation and can help minimize the affects water and fire damage can have on your business.

Floods Strike Everywhere - Even in Tupelo, MS

8/5/2016 (Permalink)

Please stay off flooded roads. Drivers often misjudge the depth of water on a road during a flood and can be swept away in a swiftly moving current.

Floods rank as one of the most common widespread natural disasters in the United States. Whether you live near a coastline, along city streets, in the mountains, near a river, or even in the desert, there is a potential for suffereing flood damage. In fact, nearly 25% of last year's claims paid by the National Flood Insurance Program were for plicies in moderate to low-risk communites. According to NFIP, houses in the United States have a 26% chance of being damaged by a flood during the course of a 30 year mortgage, while businesses face similar risks by flooding. On average, floods cost $6 billion in annual losses in the U.S. The following are a few more little-known flood facts:

  • Floods kill an average of 140 people per year in the U.S., making flooding the most deadly natural disaster.
  • More than half of the fatalities during floods are auto related, often the result of drivers misjudging the depth of water on a road and being swept away in a swiftly moving current.
  • The principle causes of lfoods in the eastern United States are hurricanes and storms.
  • The principle causes of floods in the western United States are snowmelt and rainstorms.
  • Underpasses can be some of the most dangerous places during a flash flood - especially at night, when it's difficult to see.

If flood damage to your home or business is not promptly mitigated, lingering moisture from floodwater may elevate the risk of mold growth. SERVPRO of Tupelo can properly remediate mold damage in your home or business. Even minor floods have the potential to cause major damage to the structure when not treated quickly and properly, and the cleanup is often overwhelming. SERVPRO of Tupelo is prepared to handle and size disaster and help make it "Like it never even happened."

Call SERVPRO of Tupelo at 662-690-6502 if you are a flood damage victim.

Understanding the Equipment We Use

7/6/2016 (Permalink)

If you have a water damage call SERVPRO of Tupelo today!! (662) 690-6502

The Right Equipment

SERVPRO of Tupelo understands that using the proper equipment makes a measurable difference in reducing claims loss expense. When time matters, technology and equipment must be counted on to perform. We at SERVPRO of Tupelo will answer your call with fast action, exceptional equipment, and trained, uniformed professionals. Certainly, the right tool for the job is vital to timely mitigation, but perhaps more important, we are water damage professionals that thoroughly understand how to dry a structure and personal property effectively.

Detection Equipment

Scoping involves locating the areas of the structure affected by water and defining the extent to which the structure and contents have absorbed moisture. Moisture detection devices are also used to verifty that an environment has been dried thoroughly.

  • Moisture Sensors are used to detect moisture in carpets, baseboards, and walls.
  • Moisture Meters are used to determine the actual moisture content of various materials.
  • Thermohygrometers measure both temperature and relative humidity.

Extraction Equipment

The most effective method of removing moisture from a structure is extraction. This is why it is critical to respond quickly to a water damage and to provide emergency mitigation services. When the water is extracted quickly, the environment can usually be dried much faster.

Air Moving Equipment

Air movers are used in water damage restoration to enhance evaporation at the surface level, thereby reducting drying time. As airflow at the surface level increases, the moisture in the air increases. The moisture is then eliminated via the use of dehumidification equipment.

Dehumidification Equipment

By extracting water vapor from the air, dehumidifiers lower the relative humidity, which in turn increases the rate of evaporation. In a water damaged structure, dehumidifiers pull in moist, humid air and then discharge dry, warm air. The dry air acts like a sponge, absorbing moisture from wet materials.

Call SERPVRO of Tupelo at (662) 690-6502 if you need help with your water damage today!!

Day-to-Day Home Furnishings Care

6/22/2016 (Permalink)

Always pretest your upholstery before cleaning!

Furniture

To keep your upholstered furniture clean and looking its best at all times, weekly vacuuming is important, especially on the cushions. Routine vacuuming will prolong the life fo the fabric as well as extend the time between  professional cleanings.

If at all possible, keep furntiure out of direct rays of sunlight. The ultraviolet rays of direct sun will fade any fabric. Never brush fabric with a stiff fiber or steel brush which may distort the fabric. If cushions are reversable, reverse their position each week when vacuuming them.

Upholstery spotting must always be done with caution. Pre-test the product you use in an inconspicuous place on the back of the furniture to make certain there will be no damage. In the SERVPRO Spotting Kit, there is a Carpet & Upholstery Cleaner that will give you excellent results. Be sure to pretest it.

Drapes

The routine care of your drapes is relatively easy since they do not receive the same physical treatment your carpets and furtniture do. Vacuuming the drapes on a scheduled basis is the most important job you can perform. Dust particles in the air adhere to the drapery material more rapidly than sometimes meets the eye. On days when hte air is dry, a static charge will build up in your drapes which attracts dust particles at a considerably higher rate.

If you have any questions about how to clean and maintain your carpets, drapes, or upholstery, call SERVPRO of Tupelo at (662) 690-6502.

Biohazard and Crime Scene Cleanup and Restoration

6/21/2016 (Permalink)

SERVPRO of Tupelo specializes in biohazard and crime scene cleanup.

Bloodborne Pathogens

SERVPRO of Tupelo removes and disposes of bodily fluids, tissue and potentially pathogenic substances resulting from accident, trauma, crime, or death. Our technicians are trained to thoroughly clean, disinfect and deodorize the structure.

Methamphetamine Labs

Many of the chemicals used in the production of illegal drugs such as methamphetamine are volatile and can leave harmful residues througthout a structure. SERVPRO of Tupelo follows federal and state guidelines to properly clean all surfaces.

Crime Scene Residue

From fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues, we can clean and restore you property and contents.

Arson and Vandalism

SERVPRO professionals are recognized as leaders at helping property owners recover quickly from fire and water damage. SERVPRO of Tupelo also provides general cleaning and deodorization services for situations resulting from vandalism including graffiti, egg, spoiled foods and human or animal waste.

Sewage Backup

Sewage backups and black water intrusions are more than nasty, smelly deposits - these damages also introduce harmful microorganisms into a structure. We remove the sewage, contaminants and moisture, disinfecting as we clean. SERVPRO of Tupelo will help ensure the structure is properly cleaned, disinfected and deodorized.

Please call SERVPRO of Tupelo today at (662) 690-6502 for all of your biohazard cleaning needs.

When The Storm Rolls Out...We Roll In.

6/20/2016 (Permalink)

When the storm is the major event, you need more comprehensive restoration support. SERVPRO of Tupelo is "Ready for whatever happens."

Catastrophic Storm and Major Event Response

The SERVPRO Disaster Recovery Team can provide help whether you're dealing with a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, we are prepared for the unpredictable.

With the ability to mobilize local command centers, along with the resources of more than 1,650 Franchises nationwide, no disaster is too big. Recent mobilizations of the Catastrophic Storm Response Teams include:

  • 2014 Polar Vortex
  • 2012 Sandy
  • 2010 Nashville floods
  • 2008 Ike
  • 2007 Chicago floods
  • 2007 Ohio floods
  • 2007 California wildfires
  • 2005 Katrina/Wilma/Rita

Call SERVPRO of Tupelo at (662) 690-6502 today for any size storm damage.

SERVPRO of Tupelo is Faster to Any Size Disaster

6/17/2016 (Permalink)

Sample of an Emergency Supply Kit

Unexpected emergencies like severe weather call for immediate action. SERVPRO of Tupelo knows immediate reaction to the disaster is important to helping you get our life back to normal.

We utilize a 1-4-8 Service Response Guideline and strive to:

  • Contact you within 1 hour from notice of loss to arrange for service.
  • Be on-site to begin mitigatiion services within 4 hours of notification.
  • Provide a verbal briefing of scope to you within 8 business hours of on-site arrival.

SERVPRO of Tupelo also provides pack-out services, which is removing salvageable personal property from the affected area for off-site cleaning and storage.

If you don't have an Emergency Supply Kit already, these are the items we recommend you have in your kit:

  1. Water (one gallon per person per day)
  2. Food (non-perishable 3-day supply)
  3. Manual can opener
  4. Battery operated radio
  5. Flashlight and extra batteries
  6. First aid kit
  7. Whistle to signal for help
  8. Clothing
  9. Dust masks or bandanas
  10. Plastic sheeting, garbage bags and duct tape
  11. Wrench or pliers to turn off utilities
  12. Local maps
  13. Hygiene items
  14. Important documents - copies of insurance policies, identification and bank account information
  15. Cash
  16. Fire extinguisher
  17. Matches in a waterproof container

Call SERVPRO of Tupelo today for any size disaster at (662) 690-6502.

If You Think You Have a Mold Problem Call SERVPRO of Tupelo

6/15/2016 (Permalink)

Got Mold? Call SERVPRO of Tupelo today!

SERVPRO of Tupelo professionals handle water damages every day and know prompt action is required to prevent mold growth. Mold is more likely to spread when an environment has been subject to moisture for a long period of time. If your property has sustained a recent water damage, it is vital to remove excess water and dry the structure promptly. If there is an ongoing moisture porblem in the building, it is important to be alert for:

1. The presence of visible mold.

2. Strong musty odors which may indicate mold is present.

3. Any evidence of past moisture problems that might have caused undetected mold growth.

4. Excessive humidity.

These conditions may require the expertise of a qualifed Indoor Air Quality/Environmental Professional to inspect the building for mold growth and water damage problems.

If you think you might have a mold problem, call SERVPRO of Tupelo at (662) 690-6502. One of our team members that is tranined in mold remediation will examine the structure for any visible signs of mold.

FIre Process Overview

6/14/2016 (Permalink)

SERVPRO of Tupelo's goal is to make it...Like it never even happened.

No matter how the fire started, a rush of emotions and feelings of panic seem to follow. After the calling the Fire Department to put out the fire, who do you call to help you clean up the damage caused by the fire?

SERVPRO of Tupelo is here to help you any time, day or night. Here is an overview of our fire damage process:

ONE HOUR: Within one hour from notice of loss, SERVPRO of Tupelo will contact you to arrange for service. You'll know help is on the way!

FOUR HOURS: Within four hours of loss notificiation, SERVPRO of Tupelo will be on-site to start mitigation services. The key to reducing damage and saving money is repsonding quickly to your damage.

DETAILED EXPLANATION: A trained, uniformed and equipped SERVPRO of Tupelo professional will walk you through the job process step-by-step, explaining what to expect and anticipated outcome.

PRETESTING: We will begin pretesting for restorability, working from the source of the damage outward.

EIGHT HOURS: Within eight business hours of on-site arrival, a verbal breifing of the scope will be communicated to the appropriate person, normally your adjuster or property manager.

CLEANING, RESTORATION, & DEODORIZATION: We will work neatly and efficiently to help you regain control of your property when a damaging event has taken over. They will use state-of-the-art restoration techniques to ensure your property is taken care of right the first time.

FINAL WALK-THROUGH: After the work has been completed, a final walk through will be conducted with your to help ensure your satisfaction.

Call us today at SERVPRO of Tupelo at (662) 690-6502 for all of your fire restoration needs.

Vandalism Damage

6/8/2016 (Permalink)

Call us at SERVPRO of Tupelo today if you are a victim of vandalism damage.

Vandalism and graffiti can be very upsetting. It can range from relatively minor pranks to malicious destruction of property. Often simple acts of vandalism, like breaking a window, can cause significant water and mold damage if not addressed in a timely manner.

Need Vandalism and Graffiti Cleanup Services?
Call SERVPRO of Tupelo Today at (662) 690-6502!

SERVPRO of Tupelo will act quickly to remove vandalism and graffiti from home and commercial spaces. In addition to removing spray-painted graffiti from exterior walls, they can also clean driveways, walkways, asphalt, metals, wood, glass, plastic, and masonry

SERVPRO of Tupelo professionals are trained to safely and effectively clean biohazardous substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations.

If you are a victim of vandalism, here are a few tips for you:

DO:

1. Hose or wash egg or other residue damage from building exterior as soon as possible.

2. Carefully vacuum glass particles from carpets and upholstery.

3. Save containers revealing the ingredients of products used in vandalism damage.

4. Record all damage and photograph when possible.

DON'T:

1. Attempt to remove ink, paint, or cosmetic stains.

2. Operate damaged lamps or appliances.

3. Discard broken or damaged pieces from porcelain furniture or other contents that may be used for repair.

Animal Stains in Your Home

6/6/2016 (Permalink)

Call SERVPRO of Tupelo today for all of your carpet cleaning needs!

Cats may be considered one of the cleanest animals and dogs may be man's best friend, but neither is necessarily a carpet's best friend. Negleted animal stains have always been a problem.

Two types of reactions can take place between the chemicals in the urine and those in the fiber dye.  Some dyes change color as soon as urine comes in contact with them. Often original color can be restored by immediate addition of a weak solution of ammonia and white vinegar. Pick an inconspicuous area of the carpet and test small amounts of solution to determine its effect on the fiber and dye. The other change develops slowly over a period of several months and results in a permanent change of fiber dye. Along with the dye change, some fibers become weakened or destroyed. After cleaning, these areas are more obvious because the soil, which hid the true color, has been removed.

The next time you are confronted with an animal accident, immediately absorb as much liquid as possible. Use the directions and products in your SERVPRO Home Spotting Kit, specifically made for these types of cleaning tasks. If you no longer have a Spotting Kit, wash the area with a solution of one teaspoon of neutral detergent (containing no bleach) to one cup of lukewarm water. Absorb into white tissues or toweling. Add a white vinegar solution (one part whtie vinegar or two parts water). Absorb as dry as possible. Place a 1/2 inch layer of white absorbent matieral over the area and weight down. Allow to dry for about six hours.

If immediate action is taken to remove the stain in this manner, no change in color should occur, and that forgotten accident will not become apparent after your carpet has been professionally cleaned.

To schdule your residential carpet cleaning today, call us at SERVPRO of Tupelo at (662) 690 - 6502.

How SERVPRO of Tupelo Can Help With Your Fire Restoration

5/31/2016 (Permalink)

SERVPRO of Tupelo will make your fire damage "Like it never even happened."

Structure Cleaning

After a smoke or fire damage, ceilings, walls, woodwork, carpeting and floors will often need a thorough cleaning. SERVPRO of Tupelo will pretest to determine the extent of damage, and then use the specific equipment and cleaning products required to clean and protect the different types of surfaces found in your structure. Depending on the amount of soot, SERVPRO of Tupelo may even be able to reduce the cost of recovery by cleaning lighter soot deposits found on some surfaces, eliminating the expense incurred with repainting or refinishing. In other cases, SERVPRO of Tupelo will clean to "prepare for painting". This process deodorizes and ensures the new paint will adhere properly to the surface.

Contents Cleaning

All of the restorable contents in affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies and upholstery. SERPVRO of Tupelo begins by carefully inspecting and testing all fabrics in the structure to determine which cleaning methods are most appropriate. SERVPRO of Tupelo can provide wet or dry cleaning services. Additionally, all the other restorable contents will be cleaned and deodorized to preloss condition. This includes electronics, art, wood furniture, kitchen items, clothing, bedding, bric-a-brac and much more. Finally, SERVPRO of Tupelo can provide an inventory list of all "to be claimed" items if requested.

Call us today at (662)690-6502 and we will make it "Like it never even happened."

Once The Fire Is Out Who Will Help Put The Pieces Back Together??

5/27/2016 (Permalink)

Within 4 hours of loss notification, SERPVRO of Tupelo will on-site to start mitigation services.

The leading causes of fire in a home include:

  • Cooking
  • Heating Units
  • Electrical
  • Smoking

No matter how the fire started, a rush of emotions and feelins of panic seem to follow. After calling the Fire Department to put out the fire, who do you call to help you clean up the damage caused by the fire?

SERVPRO of Tupelo professionals are trained in the cleanup and care of your home and personal belongings following a fire incident. Before attempting to clean up the fire damage yourself, call us at SERVPRO of Tupelo at (662) 690 - 6502.

The SERVPRO Home Spotting Kit

5/25/2016 (Permalink)

We love Home Spotting Kits at SERVPRO of Tupelo!

No matter how careful you are, accidents are going to happen to your floor coverings. When these minor accidents do occur, quick action is most important. The Home Spotting Kit is a complete package for emergencies, as well as a handy product to use between professional cleanings. The Spotting Kit contains four seperate cleaners, one concentrated refill and the absorbent matrix powder. These are many of the same products that SERVPRO of Tupleo use. The use of these products or a combination of several products will remove over a hundred differnt kinds of spots. The most important single factor in successful spot removal is to work on the spot while it is still fresh. Often our cleaning professionals have difficulty only because the spot has dried into the carpet ans has set or dyed the carpet fibers. This kit should be kept in your utility closet just as you keep aspirin in the medicine cabinet for emergencies.

To order your Home Spotting Kit, call us today at SERVPRO of Tupelo at (662) 690-6502!

SERVPRO of Tupelo Biohazard, Vandalism, and Crime Scene Cleanup

5/24/2016 (Permalink)

Call us today at SERVPRO of Tupelo for your biohazard clean up needs!

Recognized as a leading fire and water cleanup and restoration provider by hundreds of insurance companies nationwide, SERVPRO of Tupelo offers fast, reliable biohazard and crime scene cleanup and restoration services to residential and commercial property owners.

Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers and owners. A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments.

SERVPRO of Tupelo professionals are trained to safely and effectively remove biohazardous substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations. Equipped with the necessary safety equipment and cleaning products, SERVPRO of Tupelo professionals help turn unsafe enfironments into clean, safe homes and offices. We can help with:

  • Bloodborne Pathogens
  • Methamphetamine Labs
  • Crime Scene Residues
  • Arson
  • Vandalism
  • Sewage Backups
  • Black Water Intrusion
  • Mold Mitigation and Remediation

Call us today at (662)690-6502

24 hours a day, 7 days a week!

Does Your Tupelo, MS Home Have A Mold Problem?

5/23/2016 (Permalink)

In Tupelo, MS, mold can spread through a home in as little as 48 hours.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today at SERVPRO of Tupelo (662) 690-6502

Odor Removal & Deodorization

5/20/2016 (Permalink)

Call us at SERVPRO of Tupelo today for your odor removal needs!

As experts in deodorization, SERVPRO of Tupelo is trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure.

SERVPRO teaches IICRC technical classes in the proper removal of odors. Masking and other short cuts don't work when your odor problem is serious or persistent.

We have the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor and determining the conditions in which it contact any surfaces, the odor can often be removed over time without a trace. Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor throroughly.

The science of identifying and eliminating odors can be a tricky thing, so give us a call, and leave the restoration to us.

(662) 690-6502

Helpful Tips for Fire Damages

5/19/2016 (Permalink)

A fire can cause damage to things you may not even see or think! It can be a dangerous situation even after all flames have been put out.

After any fire damage situation, your primary focus should be safety first:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

Have Smoke or Fire Damage? Call SERVPRO of Tupelo today at (662) 690-6502

What To Do After A Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Water Damage Categories You Should Be Familiar With

5/18/2016 (Permalink)

Water damage can happen anywhere at anytime!

Did you know there were three different water categories? When you become a victim of a water damage, SERVPRO of Tupelo will inspect the contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business. 

Here is an explanation of each of the different water categories:

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending upon such factors as time, temperature, and contact with contaminants.

  • Water from a clean source like a broken water line
  • If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

24 Emergency Service - Call us at (662) 690-6502

Sewage backup should be considered an emergency and dealt with as quickly as possible. We are the water damage restoration specialists with specific training and expertise to safely restore your home or business.

How Frequently Do You Have Your Carpets Cleaned?

5/17/2016 (Permalink)

Call SERVPRO of Tupelo to get your carpet cleaned today!

Have you ever wondered how often you should actually get your carpet cleaned?? According to IICRC, they recommend homeowners have their carpet cleaned 1-2 times a year!! Not only does clean carpet look good, it promotes indoor air quality, reduces health risks, and extend's the life of the carpet.

Carpet cleanings should be maintained on a schedule, just like changing your air conditioner vents! If you have indoor pets, have large families, or someone smokes inside your home, increasing the frequency would be very benefitial for you!

We also offer a range of specialized cleaning methods:

  • Bonnet Cleaning: A less aggressive method for short piled carpets.
  • Hot Water Extraction: A deeper cleaning method for all carpet types.
  • Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
  • Showcase Premier Cleaning: The most thorough cleaning method in the industry.
  • Dry Cleaning: When color-fastness is an issue

Call SERVPRO of Tupelo today at (662) 690-6502 to schedule your carpet cleaning today!

Call SERVPRO of Tupelo for your Commercial Cleaning Needs Today!

5/16/2016 (Permalink)

SERVPRO crew cleaning up and restoring customer's spaces, no matter the job.  SERVPRO of Tupelo and SERVPRO of Amory / Aberdeen & West Point love cleaning!

You don’t have time to worry about the common wear and tear that gradually soils your office. When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, you should call SERVPRO of Tupelo and SERVPRO of Amory / Aberdeen & West Point for prompt service. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on us to make your workspace look its very best.

Have Questions? Call Today – (662) 690-6502

Specialty Cleaning Services

SERVPRO of Tupelo and SERVPRO of Amory / Aberdeen & West Point offers cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. We have the specialized training and products to get your property back to business. Our cleaning services include the following:

Air Conditioning Leak in Tupelo, MS turns into Water Damage

5/13/2016 (Permalink)

Water damage from air conditioner leak in Tupelo,MS

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Tupelo provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Tupelo arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 –(662) 690-6502

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Tupelo:

SERVPRO of Tupelo specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

For Immediate Service in Tupelo, MS, Call SERVPRO!

5/12/2016 (Permalink)

We provide immediate service day or night at SERVPRO of Tupelo!

SERVPRO of Tupelo provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Tupelo, MS. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7

(662) 690-6502

Residential Services

Whether your Tupelo home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Tupelo commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business.

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Hot Water Heaters in your Attic Can Cause Major Water Damage

5/11/2016 (Permalink)

Hot water heaters in attics can cause major water damage!

One pipe leak can result in major water damage throughout many rooms in a home. When a hot water heater leaks in the attic it can cause damage in several rooms below. Typically in these situations, you don't know there is a problem until it's too late!

SERVPRO of Tupelo is equiped to respond to these type of water damage the same day the job is called in. We will extract the water, remove damaged structure, and set up drying equipment. We will monitor the job daily until all structure is dry!

It is recommended that you check your hot water heater on a regular basis, especially if it's in your attic. When your hot water heater is in your attic it is even more important to keep a maintenance schedule and to stick to that schedule. If your hot water heater is slowly leaking, it won't take much time for the pan to begin to overflow from a 50 gallon water tank. The bottom of the water tank can then rust. Also, the leak can cause moisture in the air that can then cause mold!

Things we don't see often, or ever for that matter are easy to forget! If you are a victim of a hot water heater water damage, call us at SERVPRO of Tupelo today! (662) 690-6502

Have you gotten your Ducts Cleaned lately??

5/10/2016 (Permalink)

What a difference a day makes from SERVPRO of Tupelo! Duct cleaning before and after picture!

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your home or business.

If your HVAC has been operating for some time without attention, it could be circulating one or more of the following:

  • Dust
  • Pollen
  • Odors
  • Dirt and debris
  • Other contaminants

SERVPRO of Tupelo Professionals routinely inspect the heating, ventilation and air conditioning unit (HVAC).  Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe.

 

However, duct cleaning is not always necessary. We will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.

The benefits of servicing your HVAC unit include:

  • Helps to restore peak energy efficiency.
  • May help to eliminate offensive odors.
  • Helps reduce the potential for mold growth.

For more information on HVAC and air duct cleaning, call us today, (662) 690-6502

If You Encounter Mold in your Home or Business, call SERVPRO of Tupelo!

5/9/2016 (Permalink)

Mold can happen anywhere! Let us help you if mold finds you!

In as little as 48 hours, mold can quickly become a problem in your home or business when there’s a water intrusion, like a roof leak or leaking water line. Mold can cause health effects and can also cause significant damage to your property. SERVPRO of Tupelo Professionals have the training, protective gear, and specialized equipment necessary to handle your mold problem.

We at SERVPRO of Tupelo are trained and equiped for any size mold job, residential or commerical. The first step in mold remediation is to find and stop the source of the problem!

Here are a few tips if you find MOLD in your home or business:

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact a SERVPRO of DTT for mold remediation services.

What NOT to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

If you encounter mold at your home or work, please call us today at SERVPRO of Tupelo!

(662) 690-6502

Grease Fire Causes Major Fire Damage in Tupelo,MS

5/6/2016 (Permalink)

Fire Damage from a grease fire in Tupelo,MS Fire Damage from a grease fire in Tupelo,MS

Statistics show that 2 out of every 5 fires begin in the kitchen. SERVPRO of Tupelo has a lot of experience working with fire damage and restoring customers homes "Like it never even happened".

Just last month we helped a customer in Tupelo, MS that was a victim to a kitchen fire at their home. This is a terrible time for anyone to have to go through, but letting SERVPRO of DTT helps to take the worry and stress away, especially in the beginning stages of this traggic event.

Here are tips from the American Red Cross to Avoid Cooking Fires:

1. Never leave cooking food unattended – stay in the kitchen when frying, grilling or broiling food. If you have to leave the kitchen, even for a second, turn off the stove.

2. Check your food regularly while cooking and remain in the home while cooking.

3. Use a timer so you’ll remember that the stove or oven is on.

4. Don’t wear loose clothing or dangling sleeves while cooking.

5. Keep the kids away from the cooking area. Enforce a “kid-free zone” and make them stay at least three feet away from the stove.

6. Keep anything that can catch fire - pot holders, oven mitts, wooden utensils, paper or plastic bags, food packaging, and towels or curtains—away from your stove, oven or any other appliance in the kitchen that generates heat.

7. Clean cooking surfaces on a regular basis to prevent grease buildup.

8. Consider purchasing a fire extinguisher to keep in your kitchen. Contact your local fire department to take training on the proper use of extinguishers.]

9. Always check the kitchen before going to bed or leaving the home to make sure all stoves, ovens, and small appliances are turned off.

10. Install a smoke alarm near your kitchen, on each level of your home, near sleeping areas, and inside and outside bedrooms if you sleep with doors closed. Use the test button to check it each month. Replace all batteries at least once a year.

 

We hope you and your family never has to experience a fire damage in your home, but if you do please call SERVPRO of Tupelo at (662) 690-6502 24 hours a day, 7 days a week!

For Immediate Service in Tupelo,MS, call SERVPRO of Tupelo

5/5/2016 (Permalink)

Residents: We provide immediate service day or night!

SERVPRO of Tupelo provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Tupelo,MS. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 (662) 690-6502

Residential Services

Whether your Tupelo or surrounding area home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Tupelo, MS commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our Commercial services at: http://www.SERVPROtupeloms.com/commercial-restoration-cleaning

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

It's National Firefighters Day!

5/4/2016 (Permalink)

Thank you firefighters for all that you do!

Today we celebrate our Firefighters! We are beyond thankful for the men and women that risk their lives every day to keep us safe and fire free!

We at SERVPRO of Tupelo don't get to thank our firefighters enough for the hard work they do every single day. We do want each and every one of them to know how thankful we are for them and how much we truely appreciate all of their work and efforts!

Here are some fun facts about firefighters!

1. It all started with a bucket! A bucket brigade to be exact! One line would pass buckets full of water to the fire, and the other would pass empty ones back to the well to be refilled. Glad we've upgraded since!

2. Most firefighters are volunteers! Of the more than one million firefighters, 73% of those are volunteers.

3. The Dalmation isn't just a cute mascot! Dalmations were first chosen because they could guard the horses and equipment at the firehouse and on location at fires.

4. They carry around an extra 60 pounds - - that's like carrying around a 9 year old!

5. Benjamin Franklin not only invented the lightning rod and bifocals, he is responsible for the first fire company in Philadelphia!

We at SERVPRO of Tupelo are here to help in the aftermath of a fire. Call us today at (662) 690-6502 so we can help you today!!

Does Your Tupelo,MS Have a Mold Problem?

5/3/2016 (Permalink)

Got Mold? Call SERPRO of Tupelo today! We can help you!

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today at SERVPRO of Tupelo – (662) 690-6502

Tupelo, MS do you have a Family Emergency Plan??

5/2/2016 (Permalink)

We at SERVPRO of Tupelo has a Family Emergency Plan...do you??

We want all of our SERVPRO customers and potential SERVPRO customers in Tupelo,MS and surrounding areas to have a family emergency plan. The first step to being prepared in any situation is to have a plan. There's no place where that plan matters most than at home with the ones you love most. Do you have a family emergency plan in place today??

Here are a few tips from the American Red Cross:

"The American Red Cross suggests some basic steps to make sure you remain safe:

  • Meet with your family or household members.
  • Discuss how to prepare and respond to emergencies that are most likely to happen where you live, learn, work and play.
  • Identify responsibilities for each member of your household and plan to work together as a team.
  • If a family member is in the military, plan how you would respond if they were deployed.
Plan what to do in case you are separated during an emergency
Choose two places to meet:
  • Right outside your home in case of a sudden emergency, such as a fire
  • Outside your neighborhood, in case you cannot return home or are asked to evacuate
  • Choose an out-of-area emergency contact person. It may be easier to text or call long distance if local phone lines are overloaded or out of service. Everyone should have emergency contact information in writing or saved on their cell phones.
Plan what to do if you have to evacuate
  • Decide where you would go and what route you would take to get there. You may choose to go to a hotel/motel, stay with friends or relatives in a safe location or go to an evacuation shelter if necessary.
  • Practice evacuating your home twice a year. Drive your planned evacuation route and plot alternate routes on your map in case roads are impassable.
  • Plan ahead for your pets. Keep a phone list of pet-friendly hotels/motels and animal shelters that are along your evacuation routes."

Please take action today to have a family emergency plan in place and make sure every family member is familar with that plan! If you have any questions about creating your own Family Emergency Plan, please contact us at SERVPRO of Tupelo (662)690-6502 and we will be glad to assist you!

When Storms or Floods hit Tupelo, MS SERVPRO is ready!

4/28/2016 (Permalink)

SERVPRO crew preparing trucks and vans to respond to jobs.  Our staff at SERVPRO of Tupelo is ready and equipped for any and all size storm and flood damages!

SERVPRO of Tupelo and SERVPRO of Amory / Aberdeen & West Point specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces restoration costs.

When storms hit Tupelo, MS and surrounding towns we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have STORM or FLOOD DAMAGE? Call us today at (662) 690-6502!

Drains backed up

4/25/2016 (Permalink)

Brad from New Albany, MS called due to his drains backed up all over house affecting 4 rooms. He states there is a big mess and is not sure where to start. SERVPRO of Tupelo was called in to help him during his time of need and has extracted all of the water. The drying process has began and the customer is at ease now knowing the professional crew is assisting him. 

Commercial mold & water damage

4/12/2016 (Permalink)

Several weeks ago SERVPRO of Tupelo was called in to extract water at a commercial business in Aberdeen, MS. Upon their arrival, they found mold too. Since then they have removed all of the water, mold, & things are back up & running as they should. The owner was very thankful for the teams professionalism & hardwork!

Sewage backup

4/11/2016 (Permalink)

Priscilla woke up to a foul odor in her home in Tupelo, MS. After walking into her master bathroom, she found the sewage had backed up & flooded several rooms in her home. SERVPRO of Tupelo was called to assist her during this devastating time. They have extracted all of the water & began the drying process.

Grease Fire

4/5/2016 (Permalink)

Wonda had a grease fire at her home she is leasing in Tupelo, MS yesterday. SERVPRO of Tupelo is going to clean her contents, and the homeowner also requested for them to clean the structure of the home. 

Commercial Fire

2/25/2016 (Permalink)

SERVPRO of Tupelo just finshed a cleaning & demo at a commercial business in Tupelo, MS today. It took many man hours, but they were able to save several pieces of equipment by cleaning them thoroughly.

Cleaning

2/19/2016 (Permalink)

SERVPRO of Tupelo has been busy cleaning a commercial business this week. It took many man hours, but we managed to get the job done!

Toilet overflow

2/18/2016 (Permalink)

A commercial business in Tupelo, MS called with damage to a bathroom & break room due to a toilet overflowing. SERVPRO of Tupelo responded to the call & has began extracting the water.

Electrical fire in bathroom

2/16/2016 (Permalink)

Lewis from West Point, MS called yesterday due to a fire that started in bathroom of his home. The marketing representative arrived on scene yesterday & scoped the damage & the technicians will begin the cleaning and tear out of non-salvageable items in the morning.

Flooded upstairs

2/15/2016 (Permalink)

A customer in Tupelo, MS had a toilet leak that was so severe that is caused the ceiling to cave in. It affected not only 3 rooms upstairs, but also 2 more rooms downstairs. The lady was so thankful when SERVPRO of Tupelo responded to her call & began cleaning up the mess. 

Freezing Temperatures

2/10/2016 (Permalink)

Winterize your home by adding insulation or newspapers and plastic around your pipes. Avoid freezing pipes by letting your faucets drip.

Ice maker line broke

2/4/2016 (Permalink)

Joey come home this afternoon after being out of town due to business & found a mess. His ice maker line had broken & water is standing. The production technicians of SERVPRO of Tupelo are in route to begin extracting the water & scope the home to see what damage has been done.

smoke & water damage

2/3/2016 (Permalink)

A breaker box caught on fire at Joanne's home in Mooreville, MS this morning. Thankfully no one was injured, but her home has smoke & water damage. SERVPRO of Tupelo began cleaning her home this afternoon.

Water damage from unknown source

2/1/2016 (Permalink)

A commercial business in Manatchie, MS called due to water standing in most of the building. It is still unknown where the source is. SERVPRO of Tupelo is on site to begin extracting the water as soon as the source of the water is found & turned off.

Cleaning

1/29/2016 (Permalink)

A customer in Baldwyn, MS called this week due to a unforseen circumstance in his home. SERVPRO of Tupelo responded to clean up blood and other biohazard materials.

Mold in basement

1/28/2016 (Permalink)

Mr. Larry from New Albany, MS called today needing to have his home inspected for mold. After the inspection by SERVPRO of Tupelo's professionally trained marketing representative, he did in fact have mold in his basement. The technicians will begin the mold remediation process tomorrow morning so he will not have any more issues.  

Water damage

1/27/2016 (Permalink)

SERVPRO of Desoto, Tate, & Tunica Counties have been busy extracting water from a commercial business in Southaven, MS after a pipe had leaked all night in a restroom. 

Broken ice maker line

1/27/2016 (Permalink)

Jacqueline from Hickory Flat, MS called after she found that her ice maker line was broken and apparently has been this way for several weeks. Since it has been overlooked, it has now caused mold issue. SERVPRO of Tupelo has began the cleaning & removal of flooring & walls affected in her home.

Electrical fire in kitchen

1/21/2016 (Permalink)

Polly in Fulton, MS had an electrical fire to occur yesterday. SERVPRO of Tupelo responded to her call & has began the cleaning. She was very upset this had occured, but was very thankful and knew she was in good hands when the crew arrived.

Sponsorship

1/18/2016 (Permalink)

SERVPRO of Tupelo is proud to announce we will be sponsoring the Northeast Mississippi Championship Rodeo at the Bancorp South Arena on 1/22/16 & 1/23/16 benefiting LeBonheur! 

Smoke damage

1/15/2016 (Permalink)

SERVPRO of Amory, Aberdeen, & West Point just received a call from a customer in West Point, MS. Melissa stated she had smoke damage due to gas logs in her home. 

Dirty Rugs

1/14/2016 (Permalink)

Several customers in Tupelo have called to schedule an appointment to have their rugs cleaned. Some have brought them in and others need them to cleaned in the home. Either way, SERVPRO of Tupelo can handle it.

Unknown water source

1/13/2016 (Permalink)

A commercial business in New Albany, MS called last night due to a water leak from an unknown source. SERVPRO of Tupelo responded to the call and was onsite to begin the water mitigation service within an hour.

Commercial Carpet Cleaning

1/12/2016 (Permalink)

SERVPRO of Amory, Aberdeen, & West Point cleaned several offices in a commercial building at Aberdeen, MS today. The customer was so satisfied with the work performed that they scheduled more carpet cleanings to be done by the end of the week.

Flooded basement

1/11/2016 (Permalink)

A hot water heater line busted causing a customer's basement to flood in Tupelo, MS during the weekend. SERVPRO of Tupelo was called in to extract the water. The customer was very pleased with the prompt & profesional service provided.

Commercial & Residential Water Damages

12/28/2015 (Permalink)

SERVPRO of Amory, Aberdeen, & West Point has been busy during the holidays. Numerous calls have come in from Amory & surrounding areas due to all of the rain flooding homes & businesses. 

Flooded home in Pontotoc, MS

12/21/2015 (Permalink)

After being out of the home all day with Christmas festivites, a customer in Pontotoc, MS came home to an unexpected circumstance. His home was flooded due to a water line to the hot water heater breaking. SERVPRO of Amory, Aberdeen, & West Point was dispatched & upon arrival began the water mitigatin process.

Supply line broke under sink

12/17/2015 (Permalink)

A customer in Ecru, MS has been out of town for 4 days, & come home to a disaster. The supply line broke under the sink in the kitchen & flooded several rooms in their home. SERVPRO of Amory, Aberdeen, & West Point responded to the customer's desperate need of help. 

Commercial Water Damage

12/16/2015 (Permalink)

SERVPRO of Tupelo has been very busy this week extracting water & cleaning after a large water damage at a commercial business in Nettleton, MS. 

Area Flooding

11/18/2015 (Permalink)

Numerous customers have called from the Northeast MS region today due to all of the rain causing flooding of homes & high winds causing trees to fall on homes. SERVPRO of Tupelo & SERVPRO of Amory, Aberdeen, & West Point have been very busy, and attentive to each customer during their time of need. 

Mold in crawl space

11/16/2015 (Permalink)

SERVPRO of Tupelo will begin the mold remediation process for a customer in Fulton, MS tomorrow. The customer is please to know the crawlspace under his home can be cleaned & treated instead of having to remove & replace the floors & joists.

Entire home flooded

11/13/2015 (Permalink)

A customer in Holly Springs, MS walked into his home this afternoon and knew something wasn't right because there was water over the top of his boots when he walked in. SERVPRO of Tupelo responded to his call to begin the water extraction. 

Fire Damage

11/12/2015 (Permalink)

SERVPRO of Amory, Aberdeen, & West Point have been busy cleaning at a commercial property in Prairie, MS today. The customer had a fire during the night.

Residential Duct Cleaning

11/9/2015 (Permalink)

A customer from Bruce, MS called the office today to schedule a residential duct cleaning on 2 units in her home for this week. Remember to call SERVPRO of Tupelo today to schedule your appointment.

Broken pipe under sink

11/6/2015 (Permalink)

A customer in Houston, MS called with a broken pipe underneath the kitchen sink. SERVPRO of Amory, Aberdeen, & West Point responded to the call & have began extracting the water from several room of the home. 

Move back

11/3/2015 (Permalink)

SERVPRO of Amory, Aberdeen, & West Point has been busy performing a move back of a current customer's contents today in Amory, MS. They were so excited to have their personal belongings back & ready to enjoy their home again.

Water Damage

11/2/2015 (Permalink)

SERVPRO of Tupelo has been very busy over the weekend extracting water at a commercial property in Tupelo, MS. The customer is very pleased with the way we have handled their water damage. 

Water damage

10/28/2015 (Permalink)

An owner called from a commercial business in New Albany, MS today with a water damage to a bathroom & 2 offices. During his call, he said he had issues in the past & called for our services & was so impressed that he wanted SERVPRO of Tupelo to handle this claim also.

Leaking roof

10/26/2015 (Permalink)

An owner of a commercial business in Tupelo, MS called this morning saying he had a leaking roof. SERVPRO of Tupelo was onsite within 30 minutes to evaluate the situation & begin extracting the water.

Post construction clean up

10/22/2015 (Permalink)

The professional technicians at SERVPRO of Tupelo have been busy doing a post construction clean up in Fulton, MS.

Electrical fire

10/20/2015 (Permalink)

A customer in Amory, MS got a call no one ever wants to receive today. His home was on fire. The highly trained professionals with SERVPRO of Amory, Aberdeen, & West Point were the second ones onsite & began the fire restoration process.

Pipe leak

10/19/2015 (Permalink)

Being woke up to a flooded home was not what a customer in Tupelo, MS expected on a Monday morning. A pipe had leaked all night in an upstairs bathroom & leaked threw the ceiling into a downstairs bedroom. After her call to the insurance company, she called SERVPRO of Tupelo, & was so relieved when the technicians arrived within an hour of her call.

Packing out contents

10/16/2015 (Permalink)

A previous customer in Tupelo, MS called needing our assistance this morning. She requested that SERVPRO of Tupelo be the company that assists her again. After the damage done to her home was cleaned, she then needed some floors replaced. In order for the contractor to do so, the contents had to be moved. The professional technicians immediately loaded up, after her call, & went to her home to give her a helping hand.

Electrical fire in living room

10/14/2015 (Permalink)

A customer in Pontotoc, MS left her home this morning thinking it was just a normal day. Unfortunately, her home caught on fire in the living room due to an electrical problems. SERVPRO of Amory, Aberdeen, & West Point has responded to her call & is making her home "Like It Never Even Happened."

Grease Fire

10/13/2015 (Permalink)

A customer had a grease fire in her kitchen last night. She thought it would not be too bad, but woke up to smell of smoke in the upstair bedrooms. SERVPRO of Tupeol responded to the call & have began the fire restoration process.

mold underneath mobile home

10/12/2015 (Permalink)

A customer called about a mold issue underneath a mobile home in New Ablany, MS. SERVPRO of Tupelo has been on site taking care of her problem. She was so pleased with the timely manner her call was handled & the professionalism the technicians showed.

Ice maker line broke

10/8/2015 (Permalink)

A customer in Blue Springs, MS called today in a panic because she come home to a flooded kitchen due to the ice maker line breaking on her fridge. SERVPRO of Tupelo are in route to her home to begin extracting the water & try save the new carpet she just had installed in her living room.

Carpet cleaning

10/7/2015 (Permalink)

Been a busy day at SERVPRO of Tupelo today. We have scheduled several carpet cleanings. Call & get your appointment reserved!

Washing machine hose busted

10/6/2015 (Permalink)

A lady in Houston, MS called yesterday stating she had water everywhere & was in desperate need of some help. SERVPRO of Amory, Aberdeen, & West Point responed to the call & had her stress relieved.

Mold in Commercial Building

9/30/2015 (Permalink)

Commercial job in Aberdeen, MS was called in today. The professional technicians of SERVPRO of Amory, Aberdeen, & West Point have began the mold remediation process today. 

Grease Fire

9/29/2015 (Permalink)

One of our Marketing Reprsentatives received a called today concerning a fire in Ecru, MS. Upon his arrival & inspection, he found it was started by grease on the stove. He informed the customer that a crew from SERVPRO of Amory, Aberdeen, & West Point would be arriving today to begin the cleanup. 

Washing machine leak

9/25/2015 (Permalink)

A customer in Plantersville, MS called stating she had a foul odor in her home. SERVPRO of Tupelo was called and upon inspection by the marketing representative, he found where the washing machine had leaked for quite some time and now has mold growing. Our highly trained professional have began the mold remediation process & will have her home "Like it never even happened".

Residential Fire

9/24/2015 (Permalink)

A customer in Fulton, MS called with an electrical fire. SERVPRO of Tupelo has been on site beginning the fire restoration process.

Water heater leak

9/22/2015 (Permalink)

A customer from Belden, MS called today stating he's out of town & his friend come by to check on his home. He found the water heater had been leaking for several days. His insurance company suggested he call SERVPRO of Tupelo. Our professional technicians are at his home now extracting the water.

IICRC Fire Training

9/16/2015 (Permalink)

For the past two days, SERVPRO of Tupelo has hosted the IICRC Fire Training course. We had numerous members of other franchises within our region to visit and take this course in order to further their education in fire damage restoration. Congratulations to all that completed the course! 

Toilet leak

9/15/2015 (Permalink)

A toilet leak upstairs in a customer's home has cause some serioius damage. SERVPRO of Tupelo has been on the scene extracting water from carpet & beginning the water restoration process.

Repeat Customer

9/14/2015 (Permalink)

A customer we helped during the tornado of 2014 in Tupelo, MS called today with a pipe busted under her concrete slab. She was very upset about her situation, but stated she knew SERVPRO of Tupelo would assure her home was back to preloss conditon as soon as possible.

Commercial Duct Cleaning

9/10/2015 (Permalink)

One of our trained & professional technicians completed a commercial duct cleaning job today in Aberdeen, MS. The customer was so pleased with the work that he called to tell us how impressed he was & to schedule 4 more duct cleanings to be performed next week! Call SERVPRO of Tupelo to schedule your appointment.

Overlooked leak causes Mold

9/9/2015 (Permalink)

 A leak in the ac was overlooked, & now has caused mold in a landlord's rental property in Fulton, MS. The crew from SERVPRO of Tupelo will be out performing mold remediation to assure this home will be safe & prevent any other issues that could occur.

Residential Water Restoration

9/8/2015 (Permalink)

A customer in Pontotoc, MS had a water leak in her basement over the weekend. SERVPRO of Tupelo was called in to clean up the mess & begin restoration. 

Commercial Water Damage

9/4/2015 (Permalink)

Our professionally trained technicians are busy extracting water from a commercial water damage in Aberdeen, MS. Call us for your commercial water restoration needs.

Fire Restoration

9/3/2015 (Permalink)

A landlord called with fire damage to a duplex apartment building in Amory, MS. SERVPRO of Amory, Aberdeen, & West Point have been onsite cleaning & packing out contents.

Carpet Cleanings

9/2/2015 (Permalink)

The rest of the week is fully scheduled with carpet cleanings. Call SERVPRO of Tupelo today to get your date scheduled!

House fire

8/31/2015 (Permalink)

A fire damaged a home in Okolona, MS. The professional technicians of SERVPRO of Tupelo were there within one hour to begin the homeowner's restoration process.

A/C leak

8/28/2015 (Permalink)

Wanda in Houston, MS come home from a long week to find her ac leaking. One quick call to SERVPRO of Amory, Aberdeen, & West Point, & all of worries have been taken away. 

Pipe busted

8/26/2015 (Permalink)

A pipe busted under Wanda's sink in Maben, MS. SERVPRO Of Tupelo has responded to help her during this devastating time.

Kitchen fire

8/24/2015 (Permalink)

A gentleman in Okolona, MS had a fire that began in his kitchen. SERVPRO of Amory, Aberdeen, & West Point, MS was called in to help in his time of need.

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