Recent Posts

The Dangers of Thunderstorms- What You Need to Know

4/12/2022 (Permalink)

A Thunderstorm Call your local SERVPRO today! 662-690-6502

At SERVPRO, we understand severe weather can be stressful. Always be prepared ahead of the storm, and be sure to have alerts set up.

When you think of severe weather, tornadoes may quickly come to mind. There’s a good reason for that. While these storms are most common during the spring, they can occur at any point in our warm, humid conditions.

But while tornadoes are a weather danger to keep in mind, it’s also a good idea to pay attention to thunderstorms.

Thunderstorms are defined as any storm that involves thunder. These storms are so common we often disregard them. But high winds, lightning, hail, flooding, and other issues involved in thunderstorms can quickly turn dangerous. A thunderstorm moves into the severe category when it contains hail that is one inch or larger and straight-line winds of 58 miles per hour or more. Here is what you should know about potential thunderstorm hazards:

Damage and injury from lightning strikes. You now know that thunderstorms always involve thunder. But did you know they also always have lightning? That’s because thunder and lightning are always paired together; you won’t have one without the other, even if lightning isn’t visible. Lightning strikes cause around 300 injuries every year, and they can also contribute to property damage both from direct contact with lightning and indirect effects such as fallen trees.

Harm from flash flooding. Flash floods can occur any time there is heavy rain for a plethora of reasons—even if storm drains back up or small ditches become filled with water, heavy rain can quickly turn these things into a life-threatening flooding scenario. This presents a particular danger on the roads. If flash flood conditions are possible, it’s best to stay at home.

Property damage due to hail. When it comes to hail, there are two factors to consider: the size of the hail and the force with which it falls. These ice pellets can range in size from tiny to very large, and the bigger they are, the more dangerous they are. In severe thunderstorms, where hail is larger, pellets can propel with some force on your roof, which can cause leaks and water damage.

Thunderstorms are dangerous and can cause significant damage to homes or commercial spaces. If you have damage due to a thunderstorm, contact SERVPRO! 

Spring Is Coming - Which Means - Floods Are Coming!

4/12/2022 (Permalink)

spring tulips in Tupelo Mississippi Call Your Local SERVPRO Today! 662-690-6502

Spring is in the air. 

As flowers start to bloom, it’s also the start of the rainy season. Rain and storms often lead to flooding. It’s a great sign of warmer weather on the horizon, plus a beautiful sight to see all the flowers blooming. While the spring provides warm weather as a relief after the long winter months, it does come with rain. April showers bring May flowers! While that helps wash away the pollen, water tends to pool up and flooding is a real concern for homeowners and business owners.

You don’t need to live in a flood zone to fall victim to flooding, so it’s best to always be prepared!

Changes in your neighborhood can create flood areas in places that were safe in the past. Major weather storms can also cause severe flooding that extends into areas that aren’t used to experiencing flooding. 

Know Your Area and Stay on Top of Changes

Flood zones can change. The arrangement and new construction of homes and businesses can lead to a change in the areas that might be considered flood zones. This may also lead to more flood zones being created. Be sure to monitor flood areas as they change to know if you may be affected. If a street nearby you usually floods with water in a rainstorm there is a greater chance that in a bigger storm, the street may flood over. If this happens it can affect properties nearby, including yours. Knowing the changes to flood zones can help you to better be prepared and to better protect your home. If you learn you are in a flood zone, it is best to move your furnace, water heater, and other equipment to a higher level in your home.

Prepare Your Property and Grounds

As the ground around your home and property gets soaked, it can also cause trees or power lines to fall on your home. Make sure to remove or cut dead branches on trees that can pose a problem to your home in a heavy storm.

Prepare For Storms with Building Supplies and Sandbags

Sandbags can often be obtained nearby when there is the potential for a flood. If you cannot find them near you, you can create your own or gather them in advance to prepare for another area nearby. Place sandbags were needed to help keep floodwaters from getting into your home or business when there is a chance of flooding.

It is also a good idea to keep building supplies on hand and to secure these supplies up and out of the way in case flooding does occur. Having a few stud boards, plywood boards, tarps, nails, and more on hand can help with emergency repairs if there is the potential for flooding. They also come in handy to help create a way to protect some of the items on your property from damage. Having these supplies on hand could lead to faster repairs if anything is damaged. Once a storm hits it is often impossible to find these supplies. Preparedness is key!

Important Documents Should Always Be Stored Properly

Irreplaceable belongings and documents should be kept up high and in boxes that can protect them should flooding occur. Doing so will help ensure identifications, passports, documents, deeds, birth certificates and more are both safe from floodwaters and easily accessible if a flood does impact your property or if an evacuation from your area is necessary. 

Emergency Plans Should Always Be In Place

Always have a plan in place to deal with potential natural disasters, flooding is no exception. Speak with family on what steps you will all take in case of flooding or if an evacuation is necessary. It’s best to include how to prevent injuries or illnesses from contaminated floodwater as well as what to do if an evacuation is needed. Be sure to also assign everyone with what they should be responsible for protecting and taking from the property.

If You Experience Water Damage Contact Us at SERVPRO Right Away!

If your property is impacted by a flood, the damage needs to be assessed immediately. All water needs to be properly removed from the home as soon as it can be. Floodwater can cause mold growth in a very short amount of time. Moldy building materials will need to be removed.

Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

Call Your Local SERVPRO Today! 


Appliance Failures Can Require Water Removal Services - SERVPRO is Here to Help!

4/7/2022 (Permalink)

Chose SERVPRO- 3 of our marketing guys Call your local SERVPRO today! 662-690-6502

Pretty simple, flooding and water loss incidents can limit your ability to run a successful business.

Water Removal Services

Flooding and water loss incidents can limit your ability to run a successful business. While more substantial events like flooding can affect multiple businesses at once, appliance failures can lead to a similar set of damages inside of your property that require immediate attention. The longer that you wait to remedy the situation, the more structural components weaken and the harder it becomes to restore the affected areas quickly.

Arguably there are many causes of significant water damage to a restaurant. Running an eatery requires a lot of equipment that has to run all day long to keep your food fresh, your dishes clean, or the uniforms pristine. When any of these large appliances decide to quit working correctly, your restaurant could fall victim to a situation that will require professional water removal services.

One of the fortunate aspects is that with appliance failures like these in a restaurant, your normal operating hours can ensure that you discover the issue before your entire facility gets affected. From the moment that you discover the problem, the clock is ticking to get the damage under control and restored before the issues get worse. That’s when you should be calling our experienced SERVPRO professionals.

As you well know, having your restaurant out of commission for restorations and repairs carries more weight than not serving food to hungry patrons. You have a business that your employees depend on for their livelihoods, and a reputation to uphold that can either sink or raise your profit margins. In the food and beverage industry, you cannot expect to succeed with your doors closed, so getting the right professionals like our SERVPRO technicians to work quickly on removing the water and restoring the damage is critical.

When you are contending with a high volume of water inside of your restaurant, you need a team of professionals that can arrive quickly and get to work on restoring the damage that this water has caused. You can always rely on our SERVPRO, water damage restoration specialists to help you overcome any obstacles you face in getting your doors back open. 

Cupping, Peaking, and Buckling Wood Floors in Your Home or Business

4/4/2022 (Permalink)

diagram of a wood floor buckling Call your local SERVPRO today! 662-690-6502

Cupping can happen in your home or business as a result of an increased moisture content that saturates the bottom of the boards.

Wood Damage from Water, Age, or Installation

Having wooden floors or engineered hardwood flooring can be a challenge even when things are going well. It is strongly advised that people who want this type of flooring have a professional install them. Wooden floors and engineered hardwood flooring can develop issues that may alter the appearance and shape of the wood. There are more things to be concerned with in addition to water damage when caring for wood floors and engineered hardwood flooring. The most common problems are buckling, peaking, and cupping.

Moisture Damage

Even if someone's floors experience moisture damage, there won't be any need to replace the entire floor. Buckling, crowing, and cupping are used to describe the warping as well as damage experienced by engineered hardwood flooring and wood floors. These conditions are caused by changes in humidity, groundwater, moisture, and more.

Humidity And Moisture

People want wood floors and engineered hardwood flooring because of the improved appearance they provide in any space where they are placed. They are also known for being sensitive and delicate. Warping and disfigurement can occur from humidity and moisture. It may be possible to control the humidity of a home. Moisture can still become an issue even if a home has no problems with flooding or leaking pipes.

Relative Humidity

The air in any space inside an enclosed area will have humidity. There will always be water vapor in the air unless it measures zero. Over time, the wood in a home such as the doors, walls, and floors will adjust to the humidity levels. It will reach equilibrium. This is why it is common to hear a house settle. The floorboards will creak when experiencing weather that disturbs the equilibrium. When a home experiences extreme changes in moisture, it will cause the floorboards to warp.


This can happen when floorboards aren't given the opportunity to adjust to the climate in a home. This will occur when a person notices floorboards pulling away from the sub-floor. The floorboards bow inward. They may also come right off of the floor. This could also be the result of poor installation. The newly installed wood has to have room to contract and expand and adjust to changing humidity levels and temperatures. If the floorboards don't have enough space, they will buckle.


This is an expansion issue. The main reason this happens is problems with the installation. Wooden floors are regularly contracting and expanding based on the humidity level in a home. The weather and temperature also play a role. This should be a consideration during the installation process. It is important for there to be the proper space between each floorboard as well as space between the flooring and the walls. If this isn't done, the wood won't be able to properly expand. There won't be any room for the wood swelling. This will result in peaking.


This occurs when excessive moisture impacts the underside of floorboards. The surface of the boards will seem to be cupping and have a concave shape. The side of the boards will be higher than the middle of the boards. They will bow inward. Engineered hardwood flooring and wood floors can experience cupping. This is different from other types of damage because of the location of the moisture damage. The bottom of the boards becomes saturated with moisture. This situation can occur over a few days. The reason for it is probably underlying water damage. This could be part of a serious problem like leakage and groundwater. It is something to be resolved by a professional plumber. It is also possible for boards to cup because of too much water vapor in the air. The boards will then warp much slower. This is a challenge to detect since there will be no immediate changes.

Repairing Common Issues

When it comes to cupping, it is possible to repair it by sanding the floor. This will make the boards even. Before sanding the floor, it needs to have enough time for the moisture content to return to normal. Should this not be done, it can cause peaking. When the boards are bent upward, sanding shouldn't be done. It is possible to spot treat places that buckle or peak. The boards that have been affected can be removed and given time to dry and then replaced.

People don't have any real control over unexpected moisture issues. Damage can result from unexpected flooding as well as leaking pipes. It's also not possible to do anything about the moisture or humidity in the air. The floorboards of wooden floors or engineered hardwood flooring can be protected by covering them with a sealant product. It is also recommended to have a dehumidifier running in rooms where hardwood floors or engineered hardwood flooring is located. This will take out the dampness or high humidity that is present.

Types of Cleaning- For Your Fire Damaged Personal Property

4/1/2022 (Permalink)

servpro logo on the back of a tshirt during a wips meeting Call your SERVPRO today! 662-690-6502

At SERVPRO, we use every method and tool in our inventory to restore everything possible after a fire occurs.

Cleaning Personal Property After Fire Damage

When possible, restoring a Mississippi resident’s property after a fire is not just cost-efficient. It also helps lessen the personal loss to a family still dealing with watching that fire race through their home.

SERVPRO can restore most fire damage to the personal property of homeowners if flames did not heavily scorch it. Our teams use six methods to clean and restore personal property based on the type and level of damage, and the material that makes up the damaged item.

Wet Wiping

Technicians use this cleaning method for moderate-to-heavy soot and smoke residues. They use the same cloths and sponges, but also water or a mild cleaning solution. It is also our preferred choice for the property we cannot saturate with water or cleaners. In some cases, they use brushes for a better effect to remove much of the residues.

Dry Wiping

This is the first step our technicians take with almost every item. They use dusting cloths and sponges for dry surfaces with non-greasy, light-to-medium soot residues, usually a powder. If the layer of soil is very thick, they may use a commercial grade vacuum to remove it from the surface. Dry wiping is useful for other types of damage before our teams begin using other methods.

Foam Cleaning

This is similar to spray and wipe, but our teams use a pump-up bottle to force air into the liquid and apply foam. The method uses much less moisture while still applying a large amount of cleaning agent. It is our choice for cleaning upholstered furniture since too much liquid can cause the fabric to shrink and pull away from the frame.

Spray and Wipe

SERVPRO technicians use a spray bottle filled with water or a cleaner for more control over how much they use for cleaning an item. It is our first choice with curtains and drapes when there is a risk of the color fading, or running down the surface and onto carpets or floors.

Abrasive Cleaning

When the soot covers rough surfaces, like rock and marble, our technicians use a thicker cleaning agent and a variety of brushes to remove residues. For metal surfaces, they may have to use steel wool rather than a brush.

Immersion Cleaning

This is our choice for items with very thick residues and when other methods do not work. We immerse them in a tank containing water or a cleaning agent and then use sound waves to agitate the entire surface area with thousands of cleaning bubbles. It is exceptionally effective, even on items that absorbed a large number of residues over time.

Cleaning and restoring personal property is not a quick process. At SERVPRO, we use every method and tool in our inventory to restore everything possible after a fire. 

Call your SERVPRO today! 


Oh No! Help- My Commercial Toilet Won’t Stop Flushing

3/23/2022 (Permalink)

toilet flushing Call your local SERVPRO today! 662-690-6502

My commercial toilet won't stop flushing!

Commercial toilets are quite different from the ones in your home. Bathrooms meant for public use typically use a tankless type of flushing system called a flushometer. These types tend to prevent a toilet overflow more effectively than toilets with a tank, but there are also some disadvantages.

Advantages and Disadvantages

The flushometer has some benefits compared to the tank type:

  • The high pressure of the water cleans the bowl better.
  • No time is required to fill a tank.
  • The force of the water dislodges all but the worst clogs.

One disadvantage is that it requires a larger than normal water supply line to function. Another is that it can spread germs more easily due to a phenomenon called a toilet plume. However, if they break and cause an overflow, you need a licensed commercial plumber to inspect the damage, fix the valve, and clean up any sewer water that spilled out.

How a Flushometer Works

In a typical toilet, when you depress the handle, gravity causes the tank to empty, pulling the water in the bowl down through suction. This works very well in most cases, but it does tend to clog if there is a lot of bulk in the bowl, potentially causing a toilet flood.

The flushometer system has no tank, helping to prevent toilet overflow. When the handle is depressed, it lifts a gasket that’s keeping the water pressure balanced inside the mechanism, creating a sudden, large pressure differential. This causes a blast of clean water to create the siphon necessary to flush the bowl.

How To Fix a Flushometer

If the flushometer won’t shut off, you’ll need to manually close the valve to the toilet. There will either be a slot for a flat-blade screwdriver or a hexagonal head that requires a wrench.

However, there’s also a hexagonal head on top of the mechanism. Don’t open this while trying to stop a toilet from running! The shut-off valve will always face horizontal, not vertical. Once this is turned off, you have time to call a professional who can fix the mechanism.

The flushometer system is very low maintenance and helps prevent a toilet overflow. Once you’ve learned how to shut off the water flow in an emergency, it should give you many years of trouble-free use.

How To Maintain Fire Sprinklers in Your Building

3/23/2022 (Permalink)

a red fire sprinkler Call your local SERVPRO today! 662-690-6502

All fire sprinkler gauges should be inspected weekly, or possibly monthly depending on your type of system.

Maintenance Steps For Fire Sprinklers

A properly functioning sprinkler system can save lives. Sprinkler maintenance should be part of the safety plan for every building. Regular maintenance of sprinkler systems is essential in the prevention of accidental activation. Locate a sprinkler inspection company so they can schedule and perform these necessary maintenance steps.

1. Weekly Maintenance

A designated member of your staff trained in the standards and local codes can perform the weekly maintenance to ensure there is proper air and water pressure on the dry, pre-action, and deluge system gauges. All gauges should be inspected weekly, or possibly monthly depending on your system. Wet pipe systems should be checked monthly. All inspections should include looking for signs of physical damage.

2. Quarterly Maintenance

Outside of the weekly maintenance, a licensed fire protection technician should conduct all testing and maintenance. Every three months all alarm systems should be inspected as well as the connection to the fire department.

3. Yearly Maintenance

Yearly sprinkler maintenance includes the inspection of buildings, bracings, pipes, fittings, and fire sprinklers. In addition to physical inspection, several things should be tested each year. Control valves, alarm switches, gauges, backflow preventers, anti-freeze loops, fire department connections, and visible piping should all be inspected and tested to make sure they are functioning properly. Running a test for dry, pre-action, and deluge systems is also recommended on a yearly basis.

4. Maintenance Every 5 Years

Hoses, connections, and piping should be inspected every five years. Testing of standpipes, internal pipe inspections, and obstruction investigations should also be conducted every five years.

A functional and reliable sprinkler system should be a priority for every building owner. They act as both a warning system and a lifesaver. Accidental activation of a sprinkler system can cause costly water damage that may require water damage restoration. Keeping up with regular sprinkler maintenance can help prevent the need for cleanup from easily avoidable water damage.

Do your Allergies have you Down? -Consider cleaning your HVAC!

3/22/2022 (Permalink)

SERVPRO on the job Contact our office today for a free no-obligation estimate at (662)690-6502.

If you are suffering from major allergies, consider having your HVAC system cleaned by SERVPRO of Tupelo, SERVPRO of Amory/Aberdeen & West Point.

Pollen and other contaminants such as cooking smells, smoke, and dust can enter your HVAC system and the smells do not leave until you properly clean your system.

SERVPRO of Tupelo, SERVPRO of Amory/Aberdeen & West Point specializes in air duct cleaning on Homes and Businesses. Our technicians are trained to handle any type of HVAC cleaning. The dust can cause major issues for adults and children. Cleaning your unit is a much more cost-effective way of keeping the pollutants out of your home.

Call our office today and we will come out to look at your system and provide you with a detailed estimate of what your home or business might need.

You do not want you or your family living in an unhealthy environment. 

SERVPRO of Tupelo, SERVPRO of Amory/Aberdeen & West Point have the professional equipment and crew to clean your HVAC system the right way!

Contact our office today for a free no-obligation estimate at(662)690-6502.

4 of the Most Common Water Damage Areas

3/14/2022 (Permalink)

Like It Never Even Happened SERVPRO of Tupelo and SERVPRO of Amory Aberdeen & West Point

If you are a homeowner or business owner knowing where the most common water damage areas are can be very beneficial to you when disaster strikes.

SERVPRO of Tupelo and SERVPRO of Amory Aberdeen & West Point is always Here to Help when disaster strikes. Every home and property has unique challenges when it comes to extracting water and drying out the structure.

These four water-damaged areas of the most common areas and why they prove to be so difficult.

Attic Space

Attic spaces can be hard to get equipment into and may have electrical hazards. Oftentimes attic spaces require that insulation is removed to properly dry the space. 

Duct Work 

Some duct systems made of fragile and porous materials make it difficult to dry and set up drying equipment.


Many basements are unfinished with lots of porous materials that would need disposing of due to possible contamination in water. 

No matter the space or the cause of damage, SERVPRO of Tupelo and SERVPRO of Amory Aberdeen & West Point is always Here to Help when disaster strikes. We have crews who are on call 24/7 because we know that when disaster strikes there is no time to wait. 


Crawlspace may be hard to work in and place drying equipment into. 

Low temperatures can make it difficult to warm the space and properly dry it. 

We love our customers here at SERVPRO!

3/14/2022 (Permalink)

SERVPRO team smiling at a job Call your local SERVPRO today! 662-690-6502

Here at SERVPRO, our customers are our main priority, and we love receiving positive feedback from them.

Here are FOUR recent remarks from our happy SERVPRO customers!

SERVPRO ladies Sam, Jessica, and Criffie came out and did a general cleaning for us. They did a wonderful job, very friendly and efficient. Also, Eric and Fred came along to remove the carpet and discard a few items. Thank you guys so much. 5 stars!

Kurt was extremely helpful in getting everything going only 3 days after our house caught fire. Within the week, his team had the house completely smoke-free and cleaned. Amazing team and amazing work!!!! Would definitely recommend!!!

I was very happy with the pack out team and their efficient and professional manner while in my home.. I would definitely refer this team to anyone in need of these services.. Sam, Jessica, Fred and Jaren. Thank You for your compassion and time.... 5 Stars

Hugh and his team were exceptional!! They helped me with all of my needs and were punctual, respectful, and courteous!!

Definitely recommend this crew!