Recent Posts

Consumers post air duct cleaning checklist

11/4/2019 (Permalink)

Air duct before cleaning versus after cleaning.  SERVPRO of Tupelo and SERVPRO of Amory/Aberdeen & West Point is always here to help!

Post Cleaning Consumer Checklist 

General

Did the service provider obtain access to and clean the entire heating and cooling system, including ductwork and all components (drain pans, humidifiers, coils, and fans)?

Has the service provider adequately demonstrated that duct work and plenums are clean? (Plenum is a space in which supply or return air is mixed or moves; can be duct, joist space, attic and crawl spaces, or wall cavity.) 

Heating

Is the heat exchanger surface visibly clean?

Cooling Components

Are both sides of the cooling coil visibly clean?

If you point a flashlight into the cooling coil, does light shine through the other side? It should if the coil is clean.

Are The coil fins straight and evenly spaced (as opposed to being bent over and smashed together)?

Is the coil drain pan completely clean and draining properly?

Blower

Are the blower blades clean and free of oil and debris?

Is the blower compartment free of visible dust or debris?

Plenums

Is the return air plenum free of visible dust or debris?

Do filters fit properly and are they the proper efficiency as recommended by HVAC system manufacturer?

Is the supply air plenum (directly downstream of the air handling unit) free of moisture stains and contaminants?

Metal Ducts

Are interior ductwork surfaces free of visible debris? (Select several sites at random in both the return and supply sides of the system.)

Fiber Glass

Is all fiber glass material in good condition (i.e., free of tears and abrasions; well adhered to underlying materials)?

Access
Doors

Are newly installed access doors in sheet metal ducts attached with more than just duct tape (e.g., screws, rivets, mastic, etc.)? 

With the system running, is air leakage through access doors or
covers very slight or non-existent?

Air Vents

Have all registers, grilles, and diffusers been firmly reattached to the walls, floors, and/or ceilings?

Are the registers, grilles, and diffusers visibly clean?

System Operation

Does the system function properly in both the heating and cooling modes after cleaning? 

3 Reasons Not to Wait for an Adjuster to Visit Before Restoring Your Home

11/4/2019 (Permalink)

Front of two story white house with water covering half of the front door and windows. SERVPRO of Tupelo and SERVPRO of Amory/Aberdeen & West Point is always here to help! Give us a call at 662-690-6502.

After your home has sustained water damage due to a flood, flood insurance often requires an adjuster to come to your home to assess the damage that has been done. However, waiting to restore your home until after an adjuster to come to your home after a storm is often not necessary for several reasons.


1. Adjusters Are Busy

Once a natural disaster has occurred, insurance companies immediately begin to work with their customers to help them restore their homes. However, the demand for an adjuster to visit homes can mean you’ll be waiting to see an adjuster. Waiting to begin making major fixes to your home isn’t necessary, and you can document the damage that has been done by taking photographs and saving receipts.

2. You Won’t Lose Money Cleaning Up

Although you might be tempted to leave your home exactly as it is after it has sustained flood damage, you will not receive less compensation if you start the cleanup process quickly. It is likely that you will want or need certain items removed from your home before your flood insurance company sends an adjuster to visit your home, and this is okay. Documenting the cleanup process can help to ensure you are fairly compensated for your losses.

3. Your Home Could Become More Damaged

Minor issues in your home can quickly become major issues if they are not fixed in a timely manner. Structural damage, mold damage and more can occur if your home is not dried out and if standing water is not removed. In order to save yourself from having to spend more money, time and effort in restoring your home, it’s often wise to start the restoration process quickly.

Knowing that you do not have to wait for your flood insurance company to send an adjuster to your home before beginning the restoration process might help you save money and protect your home. As you start the restoration process, many people find it helpful to work with professionals in water damage cleanup and restoration.  

Hidden Water Damage Dangers

10/30/2019 (Permalink)

Sink faucet with dripping water. SERVPRO is always here to help for your water damage needs, no matter the time of day or day of year! Call us today at 662-690-6502.

When people think about water damage, they think about a major event such a busted hot water heater, water rushing from the bathtub into the lower floors, or an overflowing toilet spilling water all over the bathroom. Unfortunately, hidden leaks can be as costly if they go unnoticed for a long time.  

A cracked water line could cause a slow drip behind the fridge that could damage the wall behind it, rot the underfloor and end up ruining the cabinets around it. Unless you notice a puddle of water or start smelling a musty odor around the appliance, it is hard to spot the damage until it is too late.

Take the time to walk around your home and check around the toilets, under the kitchen sink, bathroom sinks, hot water heater, fridge, freezer, washing machine, dishwasher, etc. Regularly inspect the crawlspace, attic, and basement for signs of long-term water damage, leaks, and mold.

If you are dealing with moisture issues, you can call SERVPRO of Tupelo and Amory/Aberdeen & West Point at 662-690-6502 to schedule an inspection.

Downtime means money lost!

10/21/2019 (Permalink)

Here are SERVPRO of Tupelo and SERVPRO of Amory/Aberdeen & West Point, we understand that when a commercial water emergency occurs in your business it is important that the issues is mitigated quickly and efficiently. During these emergencies, it is not just the building that needs to be back up and functioning but the materials and equipment you use on a daily basis that allows your business to be successful.  

SERVPRO has the ability to save things like office furniture, desk, and even sensitive information that may be stored in the office with our Document Restoration. We are in the business of restoring these items that may have been damaged during your water emergency. We always attempt to salvage anything damaged because we understand that it can keep the cost down for you and the insurance company as well the value it has to your company. If an item can be saved or restored it is worth the time to do so.  

SERVPRO works tirelessly to treat each of your items with special care to protect. Our team is trained to keep your items from damage while we do work. Our content specialists team does wonders with your clean-up on all types of materials.  

Trust that SERVPRO keeps in mind that time down for your business, is money lost. So our team will work around the clock to make sure it is “Like it never even happened.” and your business is back up and running!

Biohazard and Crime Scene Cleanup

10/21/2019 (Permalink)

Yellow tape in yard that says "CRIME SCENE DO NOT CROSS" SERVPRO of Tupelo and SERVPRO of Amory/Aberdeen & West Point is always here to help! Give us a call at 662-690-6502.

Recognized as a leading fire, water, and mold restoration provider by hundreds of insurance companies, SERVPRO also offers fast and reliable biohazard, vandalism and crime scene cleanup and restoration services. 

Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers and owners. A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments. 

SERVPRO technicians are trained to safely and effectively remove hazardous substances and prepare waste for proper disposal according to OSHA, EPA and state and local health regulations. 

Equipped with the necessary safety equipment and cleaning products, SERVPRO helps turn unsafe environments into clean, safe homes and offices. 

Our services cover the following issues:

  • Bloodbourne Pathogens: SERVPRO removes and disposes of bodily fluids, tissue and other potentially pathogenic substance resulting from accident, trauma, crime or death. Technicians clean, disinfect, and deodorize the structure.
  • Methamphetamine Labs: Many chemicals used in the production of illegal drugs, are volatile and can leave harmful residues throughout a structure. SERVPRO follows federal and state guidelines to properly clean all surfaces. 
  • Crime Scene Residues: Fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues can be cleaned from surfaces and contents to restore your property. 
  • Arson and Vandalism: After the fire trucks are gone, your home and belongings likely suffer from not only fire and smoke damage, but also extensive water damage from firefighting efforts. SERVPRO has the specialized fire and water damage cleanup and restoration training and experience to quickly restore your home to pre-fire condition. We also have specific training and equipment for odor removal and deep cleaning of upholstery and carpet. 
  • Sewage Backups: Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment is necessary to safely clean this type of contamination. This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.
  • Black Water Intrusions: This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.
    • May contain untreated sewage, harsh chemicals, and microbes
    • Water from flooding rivers or sewer backup
  • Mold Mitigation and Remediation: Mold can produce allergens and irritants and has the potential to cause other health effects. Mold can spread quickly through your home or business in as little as 48 hours. If you suspect that your home or business has a mold problem, we can inspect and assess your property. If mold is found, we have the training, equipment, and expertise to remediate your mold infestation.

Free Guide: 10 Things to focus on when dealing with a Water Damage Loss

10/21/2019 (Permalink)

Hallway with flooding, SERVPRO logo with words "YOUR PROBLEM, OUR SOLUTION." SERVPRO of Tupelo and SERVPRO of Amory/Aberdeen & West Point is always here to help!

Experiencing a water loss can be a traumatic time for you or your business. In Atlanta, Georgia, we experience all types of water damage situations. We wanted to put together a free guide of 10 things that walks you through the process of what to focus on if you have a water loss in your home or business. 

1. Assess the situation: It is critical to look over the situation and see exactly what you are dealing with. It is critical to make sure that you take plenty of photographs of the damage and make sure that the source of what caused the damage is well documented. It is extremely important to make sure you do not walk or enter the water if the power is still on in the home or business. At this time it is proper to check with your insurance company to see what type of coverage you have.

2. Check was is wet throughout the damaged area: Through the use of moisture meters and other devices, you can begin to see what is wet and not wet. It is critical that you map out the damage and affected area. This can be an important part of the documentation process. 

3. Begin the water extraction process: The first step after the documentation has begun, is to get the water removed as soon as possible. If the water sits for too long it can begin to create secondary damages. Water can be removed by using portable or truck mount extractors. Portables will take more time, and the truck mounts are much faster and efficient. 

4. Begin to remove damaged materials that can not be dried and ventilate enclosed areas: Once all of the water has been extracted, certain flood cuts and other vent holes might be necessary. This is to allow air flow in closed off spaces. If no ventilation is allowed, secondary damage can occur inside the walls. Many times if you are dealing with sewage water, more flood cuts will be necessary. Try to take as many before and after photos as well. 

5. Start to place air movers and dehumidifiers throughout the home or facility: The proper amount of equipment is critical when drying out a structure. It is important to make sure that all of the guidelines of the IICRC are followed to insure proper drying times. Be sure to continue to take plenty of photographs of the equipment in place on the job. 

6. Monitor the drying process daily: Every 24 hours it is critical to make sure that you are checking the facility to make sure that it is drying. Sometimes there might be a delay in the drying process due to the source of the damage not being corrected. If so it will need to be corrected so proper drying can occur. Be sure to document the drying data each day for accurate records. 

7. Remove Equipment: Once the home or building is dry, all of the equipment can be removed. It is important to make sure the right cleaning products are used to clean up the affected area. This will keep other secondary issues from happening as well. 

8. Document with more photos: After the job is complete, be sure to document with more photos. This will keep accurate records for your insurance company from start to finish. You can never take too many photos when dealing with a water loss. 

9. Begin the reconstruction process: Once everything is dry, you can begin to put the pieces back together. In some cases you might have to hire a contractor to do specific tasked like repair damaged drywall from the water. Be sure to continue to document any and all work on your home or business. 

10. Keep complete records on file: After the entire job is complete, be sure to keep all of your records on backup. This can be valuable in case of any secondary damages in the future. 

SERVPRO of Tupelo and Amory/Aberdeen & West Point can handle any water damage job from start to finish. It is critical to make sure you understand the in's and out's of each step mentioned above. SERVPRO has the team and equipment to handle any size job and make sure that it is properly documented along the way. If you have any questions, or need emergency services you can call SERVPRO, 24/7 at (662)690-6502.  

Smoke and Soot Damage can cause a long-lasting odor in your home

10/14/2019 (Permalink)

House on fire, with firefighters on front porch putting the fire out. Always be prepared. SERVPRO of Tupelo and SERVPRO of Amory/Aberdeen & West Point is always here to help! Give us a call at 662-690-6502.

Smoke and soot can cause hidden damage and odor. Our Production Techs are experts when it comes to smoke damage who can accurately assess the extent of the damage to develop a plan of action.   

Facts about Smoke and Soot

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

 Different Types of Smoke Did you know there are actually different types of smoke? There is what is called wet smoke and dry smoke! Check out the two types below in more detail. Wet Smoke // Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke // Paper and Wood

  • Fast burning, high temperatures, heat rises, therefore, smoke rises.

 Protein Fire Residue // Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Have You Checked on Your Toilet Lately?

10/14/2019 (Permalink)

Toilet with plunger in the water.  SERVPRO is always here to help for your water damage needs, no matter the time of day or day of year! Call us today at 662-690-6502.

Many times the toilet in your home can be the last thing you think about causing water damage. As they age, however, the components that allow it to function properly can jam or malfunction, causing several potential problems. While some of these might be a drawn-out refilling process that can affect your monthly water bill, more severe consequences might include overflowing of the reservoir when the float mechanism does not engage.

Overflowing reservoirs might not affect your  home but it does often require professional water removal and recovery. Even with noticing the problem shortly after it begins, an instance like this can quickly cover the bathroom floor and affect cabinetry and the vanity as well. Our SERVPRO® professionals can understand the importance of reacting quickly to this situation.

The tile or laminate flooring likely installed in your bathroom can resist penetration from the pooling water, but saturation can still occur with these materials if the problem does not get addressed quickly enough. While each plank or tile itself works to resist absorbing the moisture, seams and grout joints are more penetrable. To protect your flooring from extensive damage, extraction must begin shortly after the situation gets discovered.

Our SERVPRO® professionals can arrive with high-powered extraction equipment for severe damages like our gas-powered units. For smaller pools, we can also bring in our portable sump pumps and extraction wands. Once the excess has gotten removed from the flooring, we can set up our advanced drying equipment to protect and preserve exposed cabinetry, fixtures, and flooring. We can double check our drying efforts with our thermal imagery cameras to detect lingering moisture pockets that require added attention.

As traumatic as an overflowing reservoir might seem, the right professional assistance can make this water damage “Like it never even happened.”

Give SERVPRO® of Tupelo and SERVPRO of Amory/Aberdeen & West Point a call anytime disaster strikes at 662-690-6502. 

Not all Storm Damage is Created Equal!

10/14/2019 (Permalink)

View of sky with lightining. SERVPRO of Tupelo and SERVPRO of Amory/Aberdeen & West Point is always here to help, no matter the size of the storm! (662) 690-6502

During storm season we see a wide range of storm types. We see heavy rains, flooding, tornadoes and then wrapping all of those into one hurricane! Any one of these storm types could easily cause damage to your home or business. These damages can keep us from feeling like our home is complete or keeping us from running a business that contributes to our livelihood. No matter what your scenario, It is important to know the different damages that a storm can cause. 

Wind Damage Storm damage sometimes includes severe wind damage. Roof damage in this situation may range from a missing roof due to strong winds that may loosen flashing. This can cause your roof shingles to be removed from your home or business causing leaks. Even a subtle roof leak can produce damp, moldy conditions. A SERVPRO restoration expert can help property owners address storm damage and roof damage more effectively. 

Flooding Damage Heavy rains in the Tupelo and Amory/Aberdeen & West Point area can cause river flooding all around. Flooding may disrupt municipal water systems which call for experts to assess groundwater and evaluate the condition of pipes following flood damage. Our SERVPRO team can assist in your cleanup process after flood damage has occurred.  

Lighting Damage When a storm occurs, many times it brings the loud sounds of thunder which mean lighting is striking. Your home or business may have objects attached to the building that can attract a lightning strike that can cause a fire. A bolt of lightning can reach temperatures of roughly 30,000 kelvins (53,540 degrees Fahrenheit). Lightning strikes, or discharges of massive charges of static electricity, cause about 2% of all fires. If this occurs in your home or business, SERVPRO has the team to help handle the restoration of both the fire and smoke damage.

7 Tips to Prevent Mold in your Commercial Business

9/25/2019 (Permalink)

mold covering wall in a commercial building.  SERVPRO of Tupelo and SERVPRO of Amory/Aberdeen & West Point is always here to help! Call us today at 662-690-6502

Why should you worry about mold in your building? According to OSHA, some mold, over time, may cause structural damage to wood along with damage to furnishings and finishes. Use the following tips to help prevent mold growth in your business.

#1: Clean Out the Refrigerator

It can be difficult to keep track of shared refrigerators. Some people will always remember to clear out their leftovers, others won’t. Old food storage containers are a perfect breeding ground for mold. Over time, mold can travel to the shelving and even outside the refrigerator. Consider instituting an office refrigerator policy. If something is left in the fridge by a certain time each week, it goes in the garbage.

#2: Look for And Repair Leaks

Leaks from plumbing, windows, roofs, and more can lead to significant water damage in your business as well as an increased risk of mold growth. If you aren’t regularly inspecting your property, it’s easy for these leaks to go unchecked until they create a larger, more costly problem. Watch for telltale signs of a leak such as lower water pressure; wet spots on the floors, ceilings, or walls; and condensation around window sills and in attic spaces.

#3: Keep It Clean

It’s easy for anyone to get caught up in work and let clutter take over his or her workspace. However, clutter creates lots of hiding spots for crumbs and dust, which are both great food sources for mold. Make sure to clear the clutter and wipe down hard surfaces regularly. Make sure to promptly clean all spills as well. Clean and sanitize break rooms and bathrooms frequently. Both rooms provide ample opportunity for mold growth. These rooms should be cleaned at least weekly depending on how regularly people use each room.

#4: Turn on the AC/Dehumidifier

Leaks aren’t the only way for moisture to accumulate in your business. High humidity levels can lead to moisture and mold as well. On hot days, fans can cool you off, but they don’t do much for humidity levels. Run your AC or a dehumidifier to cut down the humidity in the building.

#5: Clean out Trash Cans

While you might switch out the liners regularly, can you remember the last time you washed out the trash cans? It’s easy for bits of food and condensation to sneak beneath liners into the can, which is all mold needs to grow. Try washing out office wastebaskets about once a month to prevent mold growth.

#6: Take Care of Your HVAC System

Your HVAC system can quickly distribute mold spores throughout your building if there is a problem. Make sure your HVAC system receives regular inspections. Sometimes moisture condenses inside air ducts or leaks drip onto ducts from ceiling tiles, which can lead to mold growth inside the ducts. Make sure to keep the HVAC drip pans clean and unobstructed. Additionally, replace your filters as needed.

#7: Slope the Ground Away from the Foundation

If the ground around your building slopes toward the foundation, water can accumulate and weaken your building’s structure. Additionally, it provides an ideal environment for mold to grow. The ground should slope away from the building. You should also make sure your building follows the local building codes for drainage. Mold is persistent. Even if you follow all the right steps it’s still possible for mold to grow and spread in your building. Fortunately, at SERVPRO of Tupelo and SERVPRO of Amory/Aberdeen & West Point, we have the right experience in mold remediation to make your place of business “Like it never even happened.” Unfortunately, mold doesn’t stay put, it grows quickly. You’ll want to give us a call as soon as you notice it, so we can start the remediation process. Our technicians have the training, equipment, and knowledge necessary to help locate and remediate mold efficiently. If you find mold in your place of business, call us at 662-690-6502.